It's the 3rd board I've purchased from Brian at Eastern Boarder, the Never Summer Snow Trooper 159…read more It rides like a Lincoln Town Car!

I went to Eastern Border a few weeks ago with my girlfriend to get some snowboard gear for the…read moreupcoming season. We were greeted instantly by Brian, who was more than helpful during our whole visit. I explained to him we were new to the sport and did not want/need the most expensive equipment. He hooked it up with a lot of discounts (since we were buying in bulk) and made sure we took a look at last season's gear to save money. I received some of the best service of my short 28 year old life...I'd gladly go back anytime, although I hope I don't need to...Brian even offered to help with our bindings as well. Have I mentioned how cool the shop is? Highly recommend - would not go anywhere else for gear or snowboard insight.

Had an awesome experience working with Sam! Needed my new bindings and board to be set up before a…read moreski trip, and he was able to fit me in the next day! He not only was efficient and thorough, but took the time to teach me and explain how to do it if I needed to make any adjustments on my trip. 10/10 would recommend and he's absolutely my new go to for anything snowboard related!

I can't say thank you enough .Beyond happy with the purchase of two 26 inch GT Pro…read more Please extend my thanks to every employee who helped make this such a positive experience. And to the owner: your leadership clearly sets the tone for a business that truly cares about people, not just transactions. I'm truly grateful, and I'll be sharing my experience with friends and family. You've earned a loyal customer all the way from California...

I just purchased my second bike from Tom at Riverside Cycle in Newburyport and I could not be…read morehappier. Every aspect of the bike was explained clearly to me and why it mattered. The setup was done to perfection. Riverside stocks the best bikes and has a great selection of accessories too. Their proven excellent service and deep cycling knowledge really make me glad to buy local versus mail-order. Well done!

Great place to fix a bike. Kind and helpful people. The owners are elderly and old school I love…read moretheir business!

Absolutely amazing couple, local mom and pop store I'm guessing. I walked in with a rim I ordered…read moreand really needed a tube and tire that I couldn't find anywhere else but online. I was in and out and grandpa I'm guessing,put the tube on for me right there and I was out in 20 mins. Long story short they had a bunch of bike parts some I've never seen. it's a small shop so keep that in mind. but they were the only shop around that had what I needed without ordering it and I left with a smile and had a good convo with the two and I'll definitely be back. if you need something take a look and go from there

We ordered a bike online for my son and it came mostly put together but it needed some work beyond…read morewhat I could finish. The training wheels we ordered didn't quite fit the bike. They managed to get them on by bending them into place. They charged $30 total and spent at least 45 minutes solid working on the bike. They were as perplexed as I was by the fact that this bike had just one brake on the handlebars to control both the front and back. After I was home, I read all over the documentation, "the front wheel appears as if the brake doesn't lock, that's just how this bike is designed." :P They basically dropped everything they were working on just to help us out. I wouldn't buy accessories here, but this is a decent bike shop for repairs!

Nice shop in norther Mass area. Friendly staff. Will be back when the weather warms up and time…read moreto start riding again.

Ron at Ocean Cycles was very accommodating and provided great service, bikes and overall value !read more

Great service. 2 good guys showed us the ropes. E-bikes worked great,it was our 1st time. So much…read morefun.

Getting into hunting, starting with the bow. There are NO archery places in this part of…read moreMassachusetts that aren't a chain sports store, except this place. I went for a sale weekend. They've got a retail part and shooting/target section. The staff were all great. Clearly experienced and knowledgable. No attitude, I never felt dumb or like I was asking a stupid question. And they were really good about helping me find what I was looking for, not trying to upsell me on everything. Overall, got what I was looking for, felt really comfortable, and am glad theyre not that far away.

In the market for a new Hoyt target compound after being away from the sport for several decades…read more Made a phone call before driving over and while they did not have the exact model I'm hoping to buy in stock the gentleman who answered the phone was courteous, welcoming, answered my questions before encouraging me to drop by. Arriving at the shop I found a densely packed pro-shop that tended toward hunting rigs (which is not a bad thing....it's just a reasonably well stocked shop in need of a bigger space that is stocking what the market demands) and a multi-lane indoor 20 yard target range. The man behind the counter was with another customer but greeted me promptly and indicated he would not be long. (If I had a penny for every gun/hunting shop that completely ignored me upon entry.......so this was a welcome turn.) Noticing there was another customer in the store a gentleman who had been on the line shooting set his bow down, and introduced himself as the owner and shook my hand. He too was extremely helpful, answered my questions and offered some qualified advice after learning the "target/competition" direction I was leaning toward. Basically I got a very good vibe from the owner and his staff and was assured if I purchased my bow through them I would receive a full compliment of expert tuning and fitting services as well as 2 months free access to the shooting lanes. I feel confident that I found the best full service pro shop in the Northeast Region. Lots of places can sell you a new rig but most leave you high and dry when it comes to providing expert assistance with fitting and tuning. Super glad I dropped by Big Al's. Next step is a short appointment with the owner to check a few key measurements (draw length etc.) before we place my special order for a left hand 2018 Hoyt Prevail. If my first impression was typical of their service I'm looking forward to doing business with them. (I'll provide updates once we get the bow in and I have a chance to work with them on fit and tuning.)

Communication and a phone number that is valid and that the owner will answer. I left my bike for…read morea repair and unfortunately he was not able to do it but was willing to to look into the repaired. I left my bike and then I couldn't get it back because I was not able to contact the business and he was closed most of the time. Very stressed out

I recently bought a new Fuji mountain bike at Ipswich Cycle, and I was very pleased with the…read moretransaction and the bike. I like to buy locally, and Ipswich Cycle is almost around the corner from me. I would definitely recommend doing business there.