First time trying this place but I must say I really appreciated the service more than anything…read more The line was almost out the door but the service was still very pleasant. I honestly cannot remember the flavor I had but it was good but not rememberable. I would definitely come back to try other flavors.

This ice cream was SOOOO GOOD. I got a waffle cone with malt fudge, and caramel brownie. Omg. It…read morewas amazing. The service was good and there was a great amount of seating inside! The also have public restrooms which is a plus!

I got cake batter for the second time in a row (brownie batter was a close second during sampling…read morebut I couldn't help myself!) Hubby got cookies and cream (not pictured) and said it was very tasty. His palette is not as forgiving as mine and has specific places he enjoys as far as sweets, so that says a lot. The cashiers were very helpful and gave ample sampling portions. Plus, always love a good neon sign/backdrop for pictures, a clean atmosphere, and other options like cotton candy buckets and smoothies!

NOT allergy friendly. They don't have any idea what's in anything they sell. One of our party has a…read moremild egg allergy, which is normally super easy to accommodate at ice cream places. The ice cream itself was pretty middle of the road. Employees were neither overtly rude, nor especially friendly/helpful. If you're already at the food hall and craving something sweet, it might be worth it just for convenience (assuming you don't care to know anything about the ingredients), otherwise I'd skip it in favor of pretty much any other local ice cream place.

One of Birmingham's only true creameries, where they're making all the ice cream in house. I am a…read moreself proclaimed Ice Cream Snob, but Big Spoon checks all my boxes. Unique flavors, classic flavors, the smell of fresh waffle cones inside. Big Spoon does a ton of business, as they should. The location here in Avondale is great, but not super walkable from any really good restaurants. I would love to see them open another spot on 2nd Ave. I had the strawberry tres leches in a waffle cone and it was delicious. I appreciate the care and craft that went into making sure every bit down to the bottom of the cone had ice cream in it. 10/10.

The Sweet and the Absurd: A Birmingham Creamery's Baffling Economics…read moreTo step into Big Spoon Creamery in Birmingham is to subject oneself to a masterclass in both artisanal delight and bureaucratic absurdity. On my visits--a pilgrimage undertaken reliably every month and a half--the front-line staff have never been anything short of exemplary. They are the cheerful stewards of a deeply baffling system, executing their duties with a warmth that almost distracts you from the institutional quirks around them. I say "institutional" because the management themselves are entirely phantom. They are never seen on the floor. Perhaps this is a calculated evasion; if they were ever present, they would surely have to field a relentless, exasperated inquisition regarding the tragic and ongoing absence of their finest creation: the "Magic City." Why an ice cream parlor would willingly suppress its undisputed masterpiece remains an enduring mystery. Even if the economics of its ingredients demanded a premium surcharge, "Magic City" ought to be enshrined as an immovable staple on the menu. Instead, the menu is a restless, ever-shifting carousel. I concede that a relentless churn of novelty is a virtue to a certain type of customer, but the soul of a great neighborhood institution relies on the comforting reliability of a few anchor flavors. At Big Spoon, just as you develop an affection for a flavor, it vanishes into the ether. Then, we must examine the rewards program, an endeavor so poorly conceived it borders on the avant-garde. The mathematics are punishingly flat: one point per order, regardless of whether the patron spends a single dollar or one hundred. The rational response to such a broken incentive structure is, naturally, to weaponize the system. To extract any genuine value, the savvy customer is forced into a theatrical display of micro-transactions, paying for each scoop separately. It is a loophole that needlessly punishes the very staff who make the establishment shine, forcing them to run the register three or four times for a single family's dessert. Finally, there is the creamery's bizarre pricing taxonomy. A close study of the board reveals an accidental arbitrage opportunity: the customer is objectively better off purchasing two distinct pints of ice cream and two empty waffle cones to assemble on their own time, rather than engaging in the straightforward, intended transaction of ordering ice cream scooped directly into a cone. Whoever is pulling the levers behind the curtain at Big Spoon clearly fancies themselves a clever operator, disrupting the traditional ice cream parlor model with dynamic menus and gamified loyalty. But in their pursuit of perpetual novelty and labyrinthine economics, they have embodied the old proverb perfectly: they are entirely too clever by half.

Jeni's never disappoints!!! I don't come here often but when I do , I know I'm in for a treat. My…read morerecent visit consisted of a yummy waffle cone with goat cheese / red cherries ice cream. This is my absolute faaaaaaav! The customer service is always friendly. The inside of the ice cream shop is always clean and the ice cream flavors are displayed nicely. Jeni's made me & my taste buds smile!

HOLY COW!!!!!!! Why did it take me this many years to finally try Jeni's ice cream??? I've seen…read morepints sold at the grocery store, but I'm so glad I experienced the brick and mortar version! As soon as you walk in, the incredible aroma of homemade sugar waffles envelopes you. The staff are beyond friendly and explained the variety of flavors and generously allowed us to taste samples before we finally decided on our favorites! The seasonal watermelon taffy is INSANE - so sweet and tart, and it truly tastes like candy!!! GET THIS The cookie dough brown sugar ice cream was beyond perfect - rich golden color with perfect nuggets of dough throughout! GENIUS The other flavors were also crazy good like bramble berry crisp, salted peanut butter, popcorn brittle, strawberry pretzel pie, gooey butter cake, and more! The ice cream cup is served with up to 2 flavors and fresh waffle cone pieces - still dreaming about this magical dessert! THANK YOU JENI!!!

I went to Insomnia Cookies specifically for the oatmeal chocolate chip walnut cookie, and when I…read moretell you it did NOT disappoint, I mean it! Insomnia is located downtown, and while the parking situation isn't the best, the moment you walk inside and smell those fresh cookies, it's all worth it. My cookies were warm, soft, and crispy all at the same time. Truly hit the spot!

Ordering ahead on the app was super easy. The staff were busy ensuring orders were brought out. The…read morearea was clean as well inside. My suggestion: It was slightly confusing figuring out where pick up and ordering for the first time was. I believe having a section of the counter reserved for pick up will allow the team at this location to make the pick up process smoother. I was waiting with others who had yet to order. The cookies and ice cream was soooo good! the package was perfect for travel back to my home. Just delicious 10/10.

A+ could not be happier to have this in the neighborhood. Michigan Pothole is and the brownies are…read morealways fire. I do miss the snack packs from the food truck, but my man's ice cream always hits the spot.

My guy is starting a new job soon and I'm always looking for some place cool to go and something to…read morecelebrate, so we ended up here one afternoon after lunch. I really liked the vibe as I pulled up. The guy working was very friendly and highly recommended the brownie sundaes, which we gladly obliged and ordered. Even though he was the only person working, he worked fairly fast and no one seemed to be in a hurry which made things all the more better. Prices were reasonable and you get to pick your brownie and all the toppings for the sundae. Don't forget the cherries...they are in the fridge. My guy got the butter pecan ice cream on his sundae, while I opted for the cow tipping flavor. The inside is fun and colorful and I vibed with the music playing from the tv. The brownie was very moist without being diabetic coma sweet. I really enjoyed everything about our visit and I can't wait to go again!

Best ice cream sandwich in Birmingham! Locally owned, great location and family friendly. I have…read moreonly tried the yooey gooey cake ice cream because it's my favorite and why change it up?! It's so good! Not too sweet! The cookies are to die for! Soft, huge and warm!

Some of the best ice cream and cookies in Birmingham! I got the ooey gooey ice cream with a…read moresnickerdoodle cookie on top and it was AMAZING. Such a cute little shop with friendly workers, the perfect place for a sweet treat after dinner

Went here looking for a Sweet treat, but we were met with very unfriendly staff. We went an hour…read moreand a half before close, but they looked at us like we walked in after close and we committed a crime. Icecream was good at least?

Big Spoon Creamery is hands down our favorite ice cream spot in Birmingham, and it's not even…read moreclose. It always hits the spot, no matter the day or mood. The flavors are consistently incredible, but the summer strawberry is our absolute favorite; fresh, perfectly balanced, and something we look forward to every year. We love it so much that we even had them cater our wedding, which was a huge hit with our guests. That alone says everything. If you're in Birmingham and haven't been yet, you're missing out.

Me and friend made a stop at La Nueva Michoacana to grab some ice cream to go, and I'm so glad we…read moredid. Even though I wasn't planning to stay, the inside immediately caught my eye it was bright, fun, and full of energy, the kind of place that makes you want to come back just to hang out. I was completely unsure of what to order because there were so many options, but the staff was incredibly kind and patient. They offered recommendations, explained the different flavors, and even let me try a few samples so I could figure out what I liked! I ended up choosing a caramel vanilla-based ice cream, and it was delicious!! So rich, smooth, and not overly sweet. The whole experience felt welcoming from start to finish. Even for a quick to‑go stop, they made it memorable, and I'll definitely be returning to explore more of their enticing menu!

I have no trouble with most employees not speaking a word of English. That's a good sign of…read morelegitimacy! The trouble is finding a bug swimming in my yogurt cup. From a sealed cup! See pic. My trouble is asking for a receipt and getting denied to have one. Denied! That doesn't look legal, does it? So, an absolute no!

Super kind staff. Very patient and let us try multiple flavors. It's always nice when people are…read morewilling to engage with you, ask you how your day was and learn more about you. The gelato has the perfect soft texture and isn't too heavy on your stomach. I felt refreshed and energized after eating it. The lemon lavender goat cheese ice cream had a delicious citrusy flavor. The goat cheese was subtle. The lavender flavor shined through. The blood orange is delicious, not too much of a bitterness or a bite to it. Perfectly balanced flavors. Loved sitting outside.

I'm a fan. Service was really nice and I liked the array of flavors. No complaints!!!!read more