I'm not totally sure how, but I somehow got a free scoop reward loaded onto my Baskin Robbins account even though I've been a rewards member for close to a year. This year so far has been quite busy for me that I didn't have time to redeem this reward until I was doing some shopping nearby. My route took me to this Baskin Robbins on the southeast corner of Alondra and Woodruff, where dd's Discounts is the anchor store. Baskin Robbins is at the very corner of the building, and you can't really miss it whether you're coming in from either of the cross streets. When I arrived at about 4:30 PM on a Saturday, there was just one customer inside, and she was sitting at one of the four tables inside enjoying her scoop of ice cream. A female employee greeted me, and I asked her if I could redeem my free scoop reward here, knowing that not every Baskin Robbins location would honor it. Sure enough, she answered affirmatively, and it took me a while to decide which flavor to get. Lately, I had been watching my sugar intake, and so I would normally have gotten a flavor that was no sugar added. The only flavor I saw that had no added sugar was the pineapple coconut, but I wasn't feeling in a tropical mood if that makes sense. I was willing to cheat with a sweet treat for me to eat. Try saying that ten times fast lol. As I was scanning the flavors posted on the ice cream chests, the one that caught my eye was the Love Potion #31 only because it was the Flavor of the Month. The description of that flavor says, "White Chocolate & Raspberry flavored Ice Creams bursting with Raspberry-Filled Chocolate flavored Hearts, Raspberry Swirls & Chocolate flavored chips." Sound like a flavor explosion? You bet! Except it was too much good on one side, but nowhere near enough good on the other. I'll explain later. When I told the employee I wanted to try the Love Potion, she asked if I wanted a cup. I was expecting her to say cone as well even though I would have preferred a cup, but she never did. I just agreed to the cup, and she fetched a scoop of the Love Potion ice cream into my cup. Since the Baskins Robbins app had gone through an update recently, I wasn't sure how to redeem the reward. Instead of instructing me what to do or where to position my phone, she asked for my phone so she could scan the QR code that popped up on the screen. I wish there was a scanner that the customer could have simply scanned his/her phone without having an employee touch it, but I guess it can only be done from behind the front counter. After she completed my transaction, she added a small pink spoon to my ice cream, and I took my sweet treat to a table by the window. That table I sat at wasn't very clean, unfortunately, but since I was only going to be there for a few minutes, I didn't mind. I enjoyed the complimentary scoop of the Love Potion ice cream, but not nearly as much as I wanted to. For one, I didn't taste any white chocolate at all, which was one of the reasons why I got the Love Potion. There was soooooooo much raspberry flavor all around that it felt like I was consuming some artificial raspberry syrup in every bite. The chocolate was a plenty in my scoop, and it balanced out the raspberry flavor well enough that the raspberry flavor wouldn't be too distracting. However, like I said, I was a little disappointed in not tasting any white chocolate in the Love Potion. So while the flavor was good, I'm glad it's only a Flavor of the Month because I wouldn't get it a second time, but would recommend trying just once if you get the chance. You might like it better than I did, but I personally found the raspberry to be borderline cloyingly sweet. When I was done with my scoop, I tried to find napkins, but didn't see any at the front counter, An employee, who had just stepped inside to start her shift, was looking in my direction, and I asked if there were napkins. I only needed one to wipe my mouth, but she gave me 5 lol. I wish there was a napkin dispenser that is easily accessible for customers so that the employees don't have to touch them first. What is this, The Stand? lol Now that I think about it, perhaps the app upgrade was the reason for my free scoop reward? Not sure, but if you see a notification to update the app, do so, and you might just be rewarded as well :) Service was friendly, but not as friendly as the employees from the other locations. Definitely passable, however, for a chain like Baskin Robbins, though I wish the employee who serviced me would show a little more appreciation for my business. Overall, I do recommend this Baskin Robbins if you're in the area and want some ice cream. I like how it's pretty close to the 605 freeway, so when I needed to go back home, I could take the freeway rather than surface streets the whole way. read more

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Can't go wrong with baskin Robin. The ice cream is always delicious. The service is great. Plus they are open nearly all day .

Mauricio was so welcoming, he greeted me right away and didn't make me feel like a bother 15 minutes before closing, he was very patient and nice:) read more

Mauricio is awesome! It's always a pleasant experience when he's there. Top tier customer service.

My wife and I have visited this particular Baskin Robbin on several occasions, and there has only been one young man serving there that was ever friendly and considerate to us. Tonight my wife and I showed up about an hour before closing for ice cream, and the woman serving tonight was indifferent and stingy with the serving portions. We ordered two, two scoop cups to go. The serving cups were filled about 2/3 of the way, and she had the cheekiness to ask "do we need lids?!" Our bill was about $15 dollars, for the amount of ice cream you would get for one $5 dollar pint of Ben & Jerry's at the supermarket. Needless to say I don't think this place is of good value for the cost of its offering, and will be going elsewhere for ice cream in the future. This ice parlor (if you can call it that) doesn't even have accommodations to sit anywhere. Money is tight for everyone, and you should at least feel appreciated for your patronage. I gave this review two stars, only for the actual taste of the ice cream. read more

Max greeted me right from when I walked in. He offered me samples and gave me great recommendations. Overall I had a great experience and I will be coming back! read more

I would like to Thank Maribel the worker that took my order and her manager for my granddaughters birthday cake. I messed up and didn't order it In the appropriate time they recommend and they saved my bum and made it happen for the time I needed it. They didn't have to do that and I am grateful for them. If only more establishments were like this the world would be a better place Thank you again for making my granddaughters birthday a hit read more

So good they have a good variety of flavors and I enjoyed my visitor 5 stars love the staff too read more

Baskin-Robbins - So good best baskin Robbin's - Ice Cream & Frozen Yogurt Near Me - Bellflower, California

The icecream cakes are delicious and convenient- since they offer premade options. Great service always. The place is always clean as well.

My son loves coming here. I stopped by on Sunday around 3:30 pm on Labor Day and the older Hispanic lady has an attitude. I noticed that the napkins weren't outside as they used to and my son had one napkin available and it fell to the floor. When I went to the counter to ask, the lady asked "what do you need"? With a rude tone. I asked for a napkin and normally I get them on the side to avoid interrupting. She then stated, oh "we don't do that now". Okay? I felt uncomfortable. No kindness from her at all or welcoming. She has a strong attitude and won't be returning. read more

I stopped by and redeemed my birthday ice cream. There are so many delicious choices. I asked if I could get 2 flavors and they said no. I was torn between peanut butter in chocolate, or jamoca almond fudge. I chose jamoca - coffee ice cream with almonds and a big swirl of chocolate fudge. It was supposed to be a child size, but it totally filled me up. Absolutely delicious. Thank you BR. read more

The ice cream was as good as always and the service was pretty prompt. In the store, the sun comes through the windows a bit strong but it's not that big of a deal. The only reason for the reduction is that when in there, there was a strange woman that was having a full blown conversation by herself, out loud and with full arm animation. As strange as it was, because of the swift service I was outta there in no time. Chocolate chip for me! Like $2.60 a scoop now days but they have a special on the 31st for like $1.50 or so. read more

Baskin-Robbins - Gold medal deliciousness - Ice Cream & Frozen Yogurt Near Me - Bellflower, California

Of course I would get a Mother's Day cake last minute. I quickly went in to get a Chocolate Chip ice cream cake and two pints of ice cream which were Jamoca Almond Fudge and Peanut Butter and Chocolate (my mom's two favorites). The ice cream cakes are always a big hit with my family and friends so I enjoy bringing them to parties when I can even if they are a bit pricey. The employees are always friendly which I love and why I keep coming back to this specific location. read more

Baskin-Robbins - Picked up some goodies for my mom! - Ice Cream & Frozen Yogurt Near Me - Bellflower, California

I called in the morning to order an ice cream cake for my son's birthday. They were very helpful in giving me options regarding the size (how many guests it will serve) and kind of ice cream and cake combination. I ended up ordering the 9" round Oreo Cookies and Cream on Chocolate Cake. They reserved it for me until I can pick it up later that evening and they were able to fit in my desired message on the cake. They were prompt on their service, courteous to customers, and excellent in their work! We really enjoyed the cake that we got. read more

This place is near my house and was looking for an once cream fix so I walked over for a little treat. Besides I like to give back to the company that I first worked at when I turned 16. This place got a little face lift probably because the franchise asked them too. Pros: 31 flavors Ice cream cake selection pretty good Lots of parking available Cons: Minimal seating area Owners or people who work there look like they don't want to be there. How could you not? It's ice cream. read more

Lines don't matter at this store, its the employees choice on who they want to serve at their discretion. And i'm not surprised considering the amount of stars this place has. This place needs better customer service and why have the employees wear masks when they don't even wear them properly. Come here at risk of receiving crappy service and possibly covid. read more

I stopped by to pick up an ice cream cake at Baskin-Robbins tonight. I must say that the young ladies working at Baskin Robbins are awesome! They are friendly, helpful and customer focused! It's very rare to find young adults that know the true meaning of customer service nowadays. Thanks ladies!! read more

Been to this location multiple times and to say the least, was not always satisfied with the customer service but tonight I was immediately greeted by Kathy & Shirlene(sorry if I misspelled your name). These ladies were so polite and even patient with me in my indecisiveness with the sizes I needed for my ice cream. Great customer service and politeness will alway take a business a long way and Baskin Robbins you have two young women in your establishment that will continue to help your brand flourish. Thank you ladies!!! read more

Usually have a great experience when coming to visit the store but a new girl who I had never seen helped me out who was very rude. Couldn't get her name but she wears hair clip and has a tattoo on her arm. Watch out for her. Needs to improve on her customer service. I'd prefer to ask other employee to help me out next time. If she doesn't like her job she should leave. Store was very dirty as well. read more

Baskin-Robbins - a bowl of chocolate ice cream - Ice Cream & Frozen Yogurt Near Me - Bellflower, California

What do you get when you order a 2 scoop hot fudge sundae? I would have thought it was 2 scoops of ice cream, hot fudge, whipped cream, nuts and a cherry. Wrong!! I got 2 scoops of ice cream and a teaspoon of hot fudge. Nothing else. I spoke to the store manager. He was one of the rudest people I have ever spoken to. I will NEVER go back to that store. No apology just blew me off and hung up. I will drive a little further and go to the Lakewood store. At least they treat you with respect and actually say thank you. read more

Been here a couple times and these women are so GD RUDE!!! The first time I thought it was because the girls were overworked and some confused. Now, going in again I see the one girl is just a real c u next Tuesday because she was rude & dry af AGAIN read more

Get offered a free sample or you get a free scoop! Buy a double scoop and get a waffle cone free! These are some of the BR promotions that were going on in the store this past weekend. Friendly staff, clean store, steady stream of customers on a Sunday evening. So many flavors to choose from, even frozen yogurt (less fat) in scoop form. Waffle cone was crispy and didn't drip melted ice cream. I had the Nutty Coconut, which was coconut ice cream with pieces mixed nuts. read more

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I've been at this location several times and for the most part some of the girls are kind. However, I unfortunately had several bad experiences a few times where one of the staff rolls her eyes at me and didn't even fill up my milkshake.. I also had another girl speaking to her friends and not helping her co-workers out when it was busy. Need to do better with the employees you hire.. read more

Ordered a cake for my daughters birthday , & well just see the pictures yourself ! They didn't finish the cake ! Swirls are only on the front instead of all the way around like I paid for ! LAST TIME I ORDER FROM THIS PLACE read more

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Most of the time we have meh experiences at this br. The workers are rude (one I particular), don't wear their masks properly, and slow. But the other night, we had Giselle and she was great. We wanted cookies and cream and they didn't have an opened one. We were bummed but went on. All of a sudden Giselle disappears to the back and camr back with cookies and cream. She said they were getting it ready but wasn't quite ready to come out yet. She went out of her way to accommodate my "craving". Great job Giselle, just wish the rest of your workers were the same. read more

Great customer service and amazing cake design. I love they are will to customize your cake and I told them I wanted a gnome and this is what they came up with. It was the perfect cake for the occasion. I am thrilled! read more

Baskin-Robbins - Gnome cake - Ice Cream & Frozen Yogurt Near Me - Bellflower, California

I came here for a simple cone of chocolate ice cream and the employee told me "We don't have chocolate ice cream anymore " then i ordered a strawberry cone for my kid and the same story "We don't have strawberry" then i asked for the Oreo sundae and she gave me the same freaking answer "We don't have Oreo ice cream". Close your f**king doors and open them when you have these simple ice cream flavors or paste a piece of paper on your door "SORRY, WE DO NOT HAVE ANY ICE CREAM, WE SELL ICE CREAM BUT WE DON'T HAVE ANY ICE CREAM" How stupid is that? I didn't bother to ask if they have chocolate chip cookie flavor which was the flavor that my kid wanted, I just went to Smart and final to buy the ice cream for my son.. Never going back to this s**t hole.. read more

Picked up a birthday cake today and it was a perfectly good cake until I received it back with writing on it that looked like it was done blind folded. Thanks for the mess. read more

Came in for some ice cream, and I was waiting behind one customer that was taking a little while trying every single ice cream...and the other employee was helping someone at the cash register. Both employees saw me and everyone else come in and get in line, we were not greeted with any hello's and I waited patiently...after the employee at the register was finished she walked over and started helping the customer behind me. Not sure if that was deliberate or on accident, but my business did not feel valued. I'm sry, but customer service goes a long way, even a simple hello or taking customers in order. I'm not surprise to see two stars for this location. I'll take my business elsewhere. read more

I visited this place today at 5 and was very disappointed. Icecream was all melted and no spoons or napkins were provided... it's really not worth the money visiting thus joint. No wonder the one in paramount has more customers than this shit hole... it's shocking how they charge you and give you small scoops of ice cream.. need to be closed down for good!!!!!! Lucky I gave you one star coz you don't deserve any! read more

Ordered delivery. Can you believe you can only get whip cream on your sundaes if you go there. Not even an option on the menu to order. I added "whip cream please" in the notes and still didn't get it. Its not a sundae without whip cream. read more

I am glad you are cleaning and defrosting your coolers for the ice cream, but when you close at 10pm and everything is cleaned out at 9:45pm don't be surprised for a bad review. You should have waited until 10pm to clear everything out and do a deep cleaning. read more

I give this place a full five stars! Why? Well, I have three reasons. First, they have a new flavored ice cream called "Mom's Makin' Cookies" and omg it is incredible!! It's brown sugared flavored ice cream filled with chocolate chip cookie pieces, chocolate chips, and a decadent cookie dough batter ribbon!!! Oh so good!! This is slap your daddy two times good!! I just had two scoops and wouldn't mind a second helping! Second, Their "World Class Chocolate", oh wow! Chocolate mouse and white chocolate mouse folded together...need I say more? Makes a bad day totally forgotten by the second spoonful! Third, Jamocha Almond Fudge! No explanation needed. This is food porn at its finest! read more

BITCHES!! Its the only place near by where I can pick up a quick Ice Cream cake however I would rather not have a cake than go to this dirty ass rat hole again. The workers there are obviously unhappy with their management and therefore take it out on the customers....ok for instance: I called and order, the morning of my dad's 51st birthday, a birthday cake. The girl over the phone, with a thick ass, nasty accent, said it'd be ready by 7pm. I asked how much it'd be and said $24......okay, for a 9 inch cake, no big. I get there at 8pm and she says I ordered a 6 inch. At this point I have to just take it and tell her its fine. I look at the cake and they SERIOUSLY fucking wrote my message super fucking cramped. I hand over a coupon I got online and she punches in 6inch cake, and it pops up as $20.95 and I think cool 3 dollars off makes it about $18 and then she has the balls to add 3 more dollars(for idk what reason) and is like "ok $21...."....I'm standing there arguring with her why and she's like thats the price u were quoted and shows me the receipt and along with that I plainly see 9 inch cake.....fuck them fuck their loser lives, they argued with me and wouldnt give me the order form and barely wanted to give me the receipt so yea I will never EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER go there again. read more

Cool place for sure. Most workers seem to be the high school girls from across the street. Don't come around the hours that school is out as all the worker's little lover boys congregate here and droll over the ladies... and be cool...with their high school coolness in ful effect. [read: puberty] read more

I usually get a sundae with cherries jubilee, chocolate fudge, and pistachio almond ice creams to approximate spumoni. The people who work here are friendly. They're usually cheerleaders from the local high school across the street. There are usually no parking issues but a bus usually stops near the lot entrance. This is a kid-friendly store with a variety of ice cream cakes and shakes. read more

HORRIBLE!!!! We walked in to this location at 9:45. Sign reads they close at 10/10:30. Couldn't really tell because part of the time was scratched out with a sharpie marker. We were expecting to make ore ice cream choice and leave. Couldn't do that. All the ice cream was already out away for the night. Wait what? You're closing but don't close for 15 to 45 more minutes? What the hell. Then the person said, "We'll I thought you'd know what you wanted when you came in." They apologized which didn't make since because if you were truly sorry. You wouldn't have starting closing early. LOST MY BUSINESS!!! read more

Its a great places to get ice cream and just kick it on a hot day, great service and clean place. read more

Baskin-Robbins - Coffee brownie ice cream. - Ice Cream & Frozen Yogurt Near Me - Bellflower, California

Not sure how you can expect a business to run smoothly when you only have one employee running around doing everything. There were customers already waiting when we got there and they were still there when we left after 15 minutes because it wasn't worth it just for a scoop of ice cream. It's a Sunday afternoon, the perfect time for families to get a little treat, you should have prepared for this. I mean, the line was out the door - and all you see is one employee running around making 3-4 orders for one family. It's been a while since this place changed their management but I don't see any improvements from before. I highly recommended better customer service and hiring some more staff. read more

Love my free bday ice cream sugar cone...delicious! That did a stomach good..now I'm hungry :-)