Basia Custom Headdresses

Women-owned & operated

Luxury

Wedding Atelier - New York City…read more Wedding Atelier completely ruined my dress during alterations. The cups that were sewn in were two sizes too small, causing my bust to bulge out of the dress. The underwire cut into my chest, pushing one breast to the right and the other upward. With every fitting, the situation got worse rather than better -- leaving me in tears with my wedding only a week away. I ultimately had to take the dress to another seamstress just to salvage it. To make matters worse, after three fittings, they had not even completed a hem. Wedding Atelier charged $1,300 for alterations -- payment required at the time of purchase -- and refused to refund a single dollar despite the damage they caused. The owner, Carrie, was completely unsympathetic and unwilling to take any accountability for what happened. She is unethical,. If you want to protect yourself from unnecessary heartache and stress in the lead-up to your wedding day, I strongly urge you to take your business elsewhere.

I'm disappointed in my experience here…read more First the dressing rooms are tiny and I was literally handed big dresses to then get into myself... like me and the stylist in a tiny cramped room and me trying to out on a ball gown by myself with no help? So random. They also didn't let me look around at first. They pulled dresses I didn't like and didn't offer to let me do that until after 15-20 minutes. And mind you it's $75 for an appointment.

Wedding Atelier - 72 Madison Ave. 4th FL, New Location Photo 1

Wedding Atelier - 72 Madison Ave. 4th FL, New Location Photo 3

See all

Suzanne Neville Collection! Book your appointment now!

The Sample Room NY

4.1(49 reviews)

2.7 mi•Flatiron

Not the best selection of dresses, many a bit outdated. Didn't see any current popular bridal…read moredesigners or perhaps just didn't pick them out from the 6 or 7 dresses I selected to try on or the few racks I browsed. The fitting "area" didn't have a mirror so note it's more challenging to closely inspect the dress on your own. Definitely overpriced for very limited selection, which lacked variety. Was surprised that samples were often only priced maybe $500 off the "original price" (questionable if the listed original prices were even accurate, seems inflated, so hardly any cost savings). Many of the dresses were barely more than 20% off, most lower. They do have a small selection (1 rack) of plus sized dresses, although I didn't look through them but something to consider if you fall into that size range. Most of the dress sizes in bridal sizes 8-12, which had several racks. Hastily purchased a gown that I do regret. Note their policy of final sale, no exchanges. They do not take walk ins, but I called day of and received a same day appointment. I guess if you're desperate for a last minute dress with not many options, this places fills a role as you may find something to settle on. Apparently they have independent tailors they work with in store who they claim can quickly do last minute alterations as well but I cannot speak to the quality of said work and I see reviews questioning the quality. I also noticed they handle sales tax in an unusual way, which others may want to be aware of. Wouldn't say this is worth including in your journey to finding a gown in NYC unless you've run out of options.

Ivan is absolutely phenomenal- I can't recommend him and his beautiful…read more dresses more. I was visiting from DC for work and within one hour he helped me find the perfect dress to suit my figure. It was such a great experience that I've come back for all of the alterations and have recommended him far and wide. Book an appointment and you will not be disappointed! He made me feel like a beautiful and happy bride from the first meeting.

@bridalada @inmaculadagarcia

My jaw dropped I tried it on !!!!

See all

Jenny Packham do you have this dress.

Kleinfeld Bridal

3.7(1.3k reviews)

2.8 mi•Chelsea

I got to go to Kleinfeld yesterday and it was such an amazing experience. Growing up, I was a huge…read moreSay Yes to the Dress fan and I happened to be in NYC for a work trip so this seemed like the perfect time to go and see if I could find my dress. My consultant was Debra and right off the back, she was lovely! She had such a great sense of humor and allowed me to be open and honest and what I was looking for. We stayed within my budget (yay!) and she was so patient and helpful. I did end up finding my dress, which I didn't expect to because the dress that I ended up buying was VERY different than what I came in wanting (sounds like an episode of the show, am I right?) but it was the perfect dress for me. Debra was legit! The staff was so lovely and kind. It was a perfect day.

I'm giving Kleinfeld 5 stars because they do have an incredible selection of dresses, and it is…read moredefinitely a memorable place to shop. There is a huge variety of styles, designers, and options, which is great if you want to try on a wide range of dresses in one appointment. That said, the overall experience felt much less personal than some of the other bridal salons I visited in New York City. It felt a bit like a factory of brides, with a giant room where many brides are trying on dresses at the same time. The mirrors were also surprisingly small and free-standing, and I felt very close up to them, which made it hard to really see myself clearly in the dresses. I also would have liked to step off the podium more to see how the dresses looked naturally, but my stylist seemed to prefer that I stay on it (and of course dresses tend to look better when you're elevated on a podium). The selection is definitely a major strength, and I understand why Kleinfeld is so well known. However, there are other bridal salons in New York City that feel much more personalized, spacious, non-judgmental, and relaxed. I also noticed that some of the stylists standing around elsewhere came across as judgmental, which took away from the overall atmosphere a bit. Overall, I'm still giving 5 stars because of the dress variety and the iconic experience, but I would say brides should go in knowing that it may feel less intimate and personalized than other boutiques in the city. I went on a weekday to avoid paying for the experience. I'd recommend others do the same, as I don't think the fee is worth it. My stylist also was the least knowledgable about dresses compared to other salons.

See all

Shareen

4.5(44 reviews)

2.9 mi•Flatiron

Shareen has a gift. Highly recommend her! I came in having a pretty good idea of what I wanted. She…read morelistened and put together the perfect dress! She was patient with all of my questions and concerns. Trust her, and you will not be disappointed. Thank you Shareen!

so... yes my dress fit perfectly in the store, but then I went to my friend's wedding and ate a bit…read more(sigh!) and pop - the back seam opened :( These dresses are really old and fragile, so be careful, and think twice when you buy something that just fits perfectly! The hook and eye closure on one of my dresses was broken in 3 places, so I need to fix that as well.

The "Erika" bridal dress from the SHAREEN collection.

See all

The "Anne" bridal dress from the SHAREEN collection.

Designer Loft Bridal

4.0(357 reviews)

2.0 mi•Midtown West

•$

What can I say?! I went to a few bridal stores before coming here and found some great dresses, but…read moreI still wasn't completely sold on THE ONE. From the moment I walked in, I was pleasantly surprised by how large and beautiful the store was. Then I got paired with the AMAZING Rosa, and she truly made the entire experience! When I tell you she made me feel beautiful, comfortable, and never pressured, I mean it. From the very first gown we tried on all the way to me saying YES TO THE DRESS, Rosa listened to what I liked, stayed well within my budget, and somehow always knew exactly what to pull next. We found my dress and were even able to add a few custom details to make it feel even more like me. I am SO happy with my choice and cannot wait to see the final product! The owner was also amazing, and honestly everyone in the store was so welcoming. But Rosa was truly the sweetest--patient, kind, knowledgeable, and such a huge part of making this experience so special. Thank you, Rosa, for helping me find my dress!

This was hands down the best wedding dress appointment I've been to, and it was all because of…read moreKate. She was the kindest, most patient person and made the entire experience feel so special. She took the time to walk me through every section of dresses, offering thoughtful recommendations while also giving me the space to browse on my own. I never once felt rushed while trying on dresses, and after the appointment she sent me the most amazing photos of me in every single one. Thanks to Kate, I found multiple dresses that I absolutely love. My biggest problem now is deciding which one to choose! I truly can't recommend asking for Kate enough.

Minority-owned & operated

Dress

See all

Amsale

4.5(74 reviews)

3.8 mi•SoHo

•$$$$

34 years in business

I purchased my dress from the Amsale website but interacted with an Amsale employee located at the…read moreNYC branch. I originally bought a dress from Revolve, tried it on, and it just wasn't right. I needed the dress for an event coming up very soon so I kept scouring the internet hoping to find something better. I ended up finding the most beautiful copper dress on Amsale's website with overnight shipping to just barely get to me in time. The employee at the NYC branch made sure the dress was processed quickly and was very helpful. I received the dress the day before the event and it is a truly stunning dress for a great price and fit like a glove. I purchased the correct size based on the fit check tool which was spot on. It doesn't just give you what will fit - it tells you based on if you want a snug or looser fit based on your own body measurments. Great experience overall!

Thank you for the gorgeous dress that my daughter wore to her recent wedding. Thank you for the…read moregreat staff that was beyond helpful. Most importantly, thank you for making her feel like a princess throughout the entire process.

Meredith

See all

Embry

WONÁ

3.8(30 reviews)

2.8 mi•Flatiron

SAID YES TO THE DRESS!…read more I had an incredible experience at WONA in New York City. I booked an appointment for 5 Pm on a Friday, and from the moment I walked in, I was so impressed by the space. It is extremely large, clean, and beautifully decorated. They have two completely separate, huge rooms, so you are in total privacy from any other bride, which made the appointment feel really personal and calm. It was by far the largest room I had been in at any bridal salon in New York City. The guest area was also beautiful, with a large, gorgeous couch, and the actual fitting room was huge (definitely the most space I had anywhere while trying on dresses). My stylist was Sylvia, and she was absolutely amazing. She knew the dresses inside and out, answered all of my questions immediately, and seemed to know exactly which dresses I would want to try on. She was extremely personable and gave the perfect amount of space for me to figure out what I liked about each dress, while also offering helpful suggestions and options for what could be changed. I ended up wanting to personalize a dress with detachable sleeves and a non-sparkle lace, and Sylvia knew all of the customization options perfectly. She showed me exactly what the changes could look like and even brought out the identical lace without sparkles so I could really visualize it. She was so patient with me and handled everything perfectly, offering suggestions without ever being overbearing or pushy. She let me walk around in the dress, sit down, and do various poses. I really love many of their dresses as they have the corset back, making them so secure and giving breathability. They have so many incredible dresses with different styles, so it truly is a great place to find a dress. I later came back for a "say yes" appointment with some of my bridesmaids as I was between two dresses, and unfortunately Sylvia wasn't there. However, Hafsa was there and was just as wonderful. She answered so many questions I had about the boning, personalization, timeline, bustle, etc. I ended up saying yes to the dress, and the team was very patient while answering all of my questions about shipping, timing, alterations, etc and letting me read through the entire contract. I had seen some reviews mentioning concerns about the post-purchase experience, so I was a little nervous after purchasing, especially because I had questions about the sleeves and customized lace. However, when I emailed them, they responded very quickly and answered all of my questions thoroughly. I'm happy to update this review as the process continues, but so far WONA has been incredible! The space, the dresses, the privacy, the customization options, and most of all the stylists made this such a special and positive experience!

Pick up my dress from WONA NYC. I want to mention the team…read moreand service, everything was in 15 minute. Dress is exceptional! And so NYC location

The robe they give you during the session

See all

Bridal Reflections

3.7(178 reviews)

2.4 mi•Flatiron

So happy I found my dress at Bridal Reflections! Everyone was so friendly and genuinely wanted me…read moreto feel happy and confident in the dress I chose. Jade was my consultant and was incredibly patient and helpful throughout the entire appointment. I was at the store for over three hours, and she made me feel so comfortable and confident in every dress I tried on. When I was feeling torn between a few dresses, the owner, Cristina, even came over to help me feel confident in my decision. I never felt pressured at any point; everyone truly just wanted me to find a dress that I loved and felt happy in. I'm so grateful for the experience and would absolutely recommend Bridal Reflections!

We flew in from around the USA and our agenda was based on this appointment. At $160 for the…read moreappointment it was the most expensive of the 5 venues we visited and the greatest disappointment. The consultant we had to assigned to us had zero suggestions and had no interest in assisting us or making the sale. The dresses were very, very dirty. We paid to see the dresses from the trunk show, the shop was not interested in showing us dresses from the trunk show. The consultant pinned the dresses (instead of clipped) which meant they did not stay in and hurt the bride to be. We were not even offered water, this is NYC in mid summer. We tried three dresses and we could not get out faster and get a drink to recover from this experience. We had this as our last venue because we thought this would be where we bought. We had a sizable budget but will buy from Danielle Frankel or Mark Ingram, they seemed to understand the bridal experience.

Our Bridal Salon

See all

Our Bridal Salon

Leanne Marshall

4.7(60 reviews)

1.9 mi•Midtown West

I don't even know where to begin because I don't think I have the words to truly express how…read moreincredible this place is. Prior to my Leanne Marshall appointment, I had gone wedding dress shopping twice and had already surrendered to the fact that the "this is it" moment was something I was never going to have. I left previous wedding dress appointments feeling sad and defeated. I had even sworn off strapless dresses, I loved so much in photographs, because I thought they just didn't look good on me. Not only did Nathan open the showroom early to accommodate me, since I was only there visiting New York for the weekend and booked a last minute appointment, he made me feel more beautiful than I ever could have imagined. I had literally developed an anxiety over trying on wedding dresses. However, within seconds Nathan took all that anxiety away. After taking a quick look at me, he immediately pulled the Isabella dress, and said I had to try it on. Though I had sworn off strapless dresses, his confidence and conviction made me excited to give the dress a try. It was the first dress I tried on there, and when I looked in the mirror I could barely believe my eyes. I had never felt more beautiful. I felt like a classic Hollywood actress who belonged on the red carpet. I tried on more dresses. Though each of them impressed me, none cast the same spell as Isabella. Every girl deserves to have her moment- when the entire world stops and all eyes are on her. Nathan gives you that moment. He makes you feel like the star you truly are. Of course, none of this would be possible without Leanne Marshall's vision. I have since tried on other dresses I hoped would compare to hers, but no one else makes them the way she does. She understands what is most flattering on a woman's body, and it's the subtle but very important details she pays attention to that make a world of difference. Her dresses immediately make me feel like I have lost ten pounds! That's pretty magical if you ask me. I haven't purchased my wedding dress quite yet, but after all the dresses I have tried on I can tell you this. I will not be walking down the aisle in anything but a Leanne Marshall dress. Thank you Nathan for the wedding dress appointment of my dreams, and thank you Leanne for your beautiful creations.

I had a fantastic experience working with Leanne Marshall Bridal. A small number of her bridal…read moregowns can be found at Lovely Bride. However, to see them all (and trust me, you WANT to see them all), set up an appointment (required) to visit her NYC showroom. Each flowing, ethereal gown is more beautiful than the last. And the prices are absolutely fair! I initially worked with Angela, who was friendly, knowledgeable and enthusiastic from the get go. I loved so many of the dresses that it was hard to decide which one to purchase. She was flexible in allowing me to come back in for a second appointment to try on my favorites once more before choosing THE ONE. The showroom is small so you will be the only client there, which makes the experience relaxed and personal. At no point did I feel pressured to buy. After making the final decision, Angela was professional in helping me understand the contract and taking my measurements. My emails were always answered quickly and all communication was easy and pleasant. Shockingly, the dress was finished a week earlier than expected and took only 4 months total! I picked it up today and it is just the most beautiful piece of work. Whitney was very helpful and attentive in completing the sale. I feel beyond lucky to have found Leanne Marshall and to own one of her creations. Pictures to come at a later date :) Brides, do yourself a favor and visit Leanne Marshall Bridal! These gowns are just breathtaking and superior to many others I tried on all over NYC.

Tim Ryan Smith photography

The Samantha Gown

See all

Stunning bride wearing the Adelie dress

Sarah Seven

4.5(132 reviews)

4.2 mi•SoHo

The team at Sarah Seven is simply amazing. From start to finish, everyone was so sweet, kind, and…read moregenuinely excited to be a part of my dress journey. I had always loved Sarah Seven designs, and when it came time to choose the dress, they understood me perfectly. I was able to customize a top from one design with the bottom of another, and they made the whole process feel effortless and fun. I anxiously waited for my dress to arrive--and let me tell you, it was worth every second. It fit like a dream and felt so me. And we have to give a moment for the veil. When I first tried it on, it was jaw-dropping--but somehow, it looked even more magical on my wedding day. Every detail came together beautifully, and I'm beyond grateful to the Sarah Seven team for helping bring my vision to life.

Said yes to the dress at Sarah Seven!!!…read more Luke was such a patient and helpful guide as I tried on dress options. He helped me understand the benefits of choosing Sarah Seven versus other designers, and was so easy to chat with as I worked through making a decision on my dress. I brought two of my bridesmaids with me and they had a comfy couch to sit on and watch me as I tried on dresses. The location is so cozy and chic -- we were treated to some bubbly to toast the decision! I also really appreciated their flexibility to let me come back the next day to try on the dress one more time after checking out another designer. It was so helpful especially since I was only visiting New York for a short weekend. Really loved the process and cannot wait to get my custom dress!! thank you again Luke & team!

See all

Before Sarah Mini Priscilla Dress

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Nat C.

2

10

0

3 years ago

Can't speak highly enough about my experience with Basia, who crafted an exquisite veil my wedding! She's an absolute gem - warm, patient, and exceptionally talented. The entire experience was a joy from start to finish. Her attention to detail and choice of quality fabrics -- the bigger shops can't hold a candle to her. The result was my breathtaking cathedral-length veil with a blusher and satin trim edge, meticulously handmade to perfection. It's not just a veil; it's an heirloom that will be cherished and passed down in my family. Thank you, Basia, for making my wedding day dreams come true! read more

Basia Custom Headdresses - bridal - Updated October 2026

Browse Nearby

BEST of New York, New York Things to Do near Basia Custom Headdresses

BEST of New York, New York Restaurants near Basia Custom Headdresses

BEST of New York, New York Coffee near Basia Custom Headdresses

BEST of New York, New York Wedding Dresses near Basia Custom Headdresses

BEST of New York, New York Brunch near Basia Custom Headdresses

BEST of New York, New York Formal Wear near Basia Custom Headdresses

BEST of New York, New York Limo Service near Basia Custom Headdresses

BEST of New York, New York Travel Agents near Basia Custom Headdresses

BEST of New York, New York Shuttle Service near Basia Custom Headdresses

People found Basia Custom Headdresses by searching for…

Related Cost Guides

Florists

Browse Brands

Brands by name

Browse Articles

Articles by date

People who viewed Basia Custom Headdresses also viewed

Amsale

4.5

(74 reviews)

•$$$$

I purchased my dress from the Amsale website but interacted with an Amsale employee located at the…read moreNYC branch. I originally bought a dress from Revolve, tried it on, and it just wasn't right. I needed the dress for an event coming up very soon so I kept scouring the internet hoping to find something better. I ended up finding the most beautiful copper dress on Amsale's website with overnight shipping to just barely get to me in time. The employee at the NYC branch made sure the dress was processed quickly and was very helpful. I received the dress the day before the event and it is a truly stunning dress for a great price and fit like a glove. I purchased the correct size based on the fit check tool which was spot on. It doesn't just give you what will fit - it tells you based on if you want a snug or looser fit based on your own body measurments. Great experience overall!

Thank you for the gorgeous dress that my daughter wore to her recent wedding. Thank you for the…read moregreat staff that was beyond helpful. Most importantly, thank you for making her feel like a princess throughout the entire process.

The Cotton Bride

4.9

(58 reviews)

There would not be enough positive words to describe my experience at Cotton Bridal! From my first…read moremeeting with them to the text they sent us the morning of the wedding, the whole experience was amazing. I am a short, curvy gal who was having a 50's romantic (think Sinatra) wedding and they embraced every element of that and my not-so-small personality. When I changed my mind and wanted sleeves, they did not blink and created a dress I am still in love with! I cannot recommend this shop enough and hope you will consider them! You will not regret it! FEEL FREE TO CONTCT ME!

Words cannot describe how wonderful of an experience we had at the Cotton Bride. The dresses are…read moreabsolutely beautiful and elegant, and Fikre and Chris are so sweet, helpful, and easy to work with. This is not your average dress-shopping experience - it is more personal and the materials are more earthy. The dresses are timeless and made to fit like a glove. I feel so lucky to have been able to get my wedding dress at the Cotton Bride and highly recommend it to any bride looking for a special dress. Thank you so much, Fikre and Chris (and Lola)!

Les Aimants Bride

5.0

(5 reviews)

This place is magic! I am so thankful my journey led me to this little gem. Manon made me feel like…read morea Queen and they made the process of shopping for a wedding dress so different, fun and easy. The space is absolutely stunning. The shop owner treats you like family and I would recommend this place 1000%

I had the absolute best experience with Manon. She kept the communications channel open at all time…read moreand she really listened to my needs. She delivered the dress in a record time and am so thankful the experience was stress-free and seamless! Everybody asked me where my dress was from and I was very proud to say it's made in NYC!

Pinpoint Bridal

3.6

(94 reviews)

Pinpoint Bridal is incredible! I came in with my mom's 36 year-old wedding dress, which had also…read morebeen her mom's dress in the 60s, and it was in terrible condition when I dropped it off. She completely remade it and was even able to salvage some of the original lace. It looks even more beautiful than before! She is a true artist.

I her my wedding dress altered by Remziye several years ago and had the best experience. Not only…read morewas the work done expertly, but I loved my time with Remziye and her amazing energy added to our special day. It took me some time to write this, because life gets busy, but I've never forgotten the experience. Thank you

Carol Hannah Bridal

5.0

(63 reviews)

If I could give Carol Hannah one million stars, it wouldn't be enough! First of all, my daughter…read moreand I went to several shops before Carol. She was the last (and best) of all. I don't want to sully my review by mentioning other places, but we did go to the famous place (shown on TV) and we ran from there so fast! We wanted a boutique, friendly and professional atmosphere. Carol was everything and more. We arrived on time to our appointment and Carol answered the door to her lovely, private showroom. She spent time with us, reviewing options, fabrics and styles. My daughter tried on one of her gowns and was brought to tears. She turned to me and said, "mom, this is it". She looked stunning. The dress was a combination of color, layers and flair. My daughter looked like a princess on her most special day. Everyone kept commenting on the quality and beauty of the dress. Carol is an artist. This is not a "mill" where you pick something from a rack, overpay and order your size. This is a professional designer sharing her vision and, ultimately, adorning you with exactly what you envision together. If I sound like Im gushing, it's because I am. We were so comfortable with Carol and her staff, and she made the process seamless. (pun intended!). we had to have the dress made and then shipped to California for alterations. Carol knew people to help us there as well. She is a true designer with a warm heart and incredible taste! Thank you Carol!

I am a proud Carol Hannah bride and I was in love with every step of the bridal gown journey with…read moreCarol Hannah Bridal, from first appointment to last fitting! I had visited many bridal salons and boutiques prior to my first appointment at Carol Hannah (I was the kind of bride who ended up trying on over 100 dresses throughout my search...I didn't know what I was looking for -- nothing wrong with that!). My first appointment was so ideal; Nhi greeted me warmly and was so friendly and inviting. The space is lovely and all appointments are private (just you and no other brides at the same time). I tried on gowns that I had seen online, as well as separates. When I tried on the Senara gown, everything changed. She was the one! (Note: I made 2 additional trips back to Carol Hannah to finalize my choice before officially saying yes to the dress; thank you Nhi for being so patient and supportive!!) What is extra special about buying your gown from Carol Hannah is the custom fit alterations: your gown is literally MADE FOR YOU. After taking my measurements, each fitting I attended was to further tailor the fit and the components of the dress. For example, I wanted to take the back down a little, wanted the "petal" part of the bust to lay a certain way, and wanted part of the draping altered a bit -- all were easily discussed and accommodated! Shoutout to DARA who is amazing at what she does and was so wonderful at every fitting. Cannot thank her enough for her beautiful work and fun, easy going personality. Fittings were truly so fun and special. I also bought my veil at Carol Hannah, as well as a pocket square for my groom that was made of the same silk organza as my gown :) Thank you to the Carol Hannah team for creating such beautiful gowns, bridal experiences, and memories!! My gown was a dream!!

Lotus Bridal Manhattan

4.0

(9 reviews)

Don't bother with Kleinfeld. Go here…read more Kacie was warm, patient, and a joy to work with. When I started having second thoughts a couple of weeks later, she invited me back to the salon. We cinched that dress as tight as it could go and *voila*. Really thrilled to have found a dress that I love and that's mother-approved. I can't wait to see the final product after alterations!

I recently said yes to the dress at Lotus Bridal and I was so pleased with the service. Jessica,…read morewho was the stylist that worked with me, helped to pick out dresses that fit my vision and were within the budget that I provided her. Would definitely recommend

The Bridal Salon NYC

4.0

(54 reviews)

PRO TIP: If you come here, come with your people and not by yourself unless you can make decisions…read moreon the fly and are confident in your dress deciding abilities. They do NOT allow photographs here. I have a memory of a goldfish and as soon as I take the dress off, I no longer remember what it looks like. It is really difficult to dress shop like this and I thought I could do it despite knowing that photos were not allowed and I was wrong. So if this is important to you, you can stop reading the other reviews and just not come. If you do not care, then I would say Joanna is sweet and the space is lovely. It is a one bride only appointment and though it is not the vastness of other bridal salons, it is spacious and clean and there are definitely a variety of dresses to try from. Joanna tries is realistic about helping you find your dress with your budget and with the criteria you give her. She definitely listens to feedback. Just come prepared! There is a $50 cancellation fee (which I think is a bit annoying honestly), life happens and you can't control it and she has a hold of your credit card. Another thing to note is that there is no flat fee for alterations for dresses here. She says that starting alterations for dresses are $600. That is not true. It really depends on what you need done, and you can check with other salons and other alterations services to get a much better price. If you're starting at $600 and it's not a set price you can easily rack up a huge alterations bill, one that costs just as much as your dress. So I would recommend doing your research and opting for a different service. It is not required however and she is transparent about that. But having done the research, I am just letting other brides know just in case they feel pressured.

I had a short engagement and got recently married during COVID. I knew I had to make a decision on…read moremy wedding dress quickly as I only had 3 months to my wedding. The bridal salon was the second store I went on my day 1 of the shopping and where I found my dress. However, my experience was not at all relaxing and I legit had a panic attack that night. I attribute this in part of what some of the reviewers have mentioned that Joanna is overbearing and creates a stressful environment. Instead of taking the time to understand my style and desire, she inundated me with more than a dozen dresses. I had been to Kleinfeld earlier that day and had fallen in love with a dress which would have cost too much due to expedited alterations. Instead of seeing that style, she started speaking bad about Kleinfeld and stressed how her gowns are one of a kind and hand made by select designers, which again as one of the reviewer mentioned, was not true. Also, I had 3 other consultants helping me, 1 of whom was sympathetic but was not allowed to speak a lot. I was pressured to say yes to the dress literally by being put on the spot when I said I liked a dress. To be completely honest, I am glad I chose the dress and I looked beautiful on my wedding day but when I said yes, Joanna basically took the card from my hand and immediately swiped it. She said there were no returns after the transaction and also told me that the recommended seamstress for alterations was leaving for Italy in 2 weeks after the transaction was made. Thanks to all this I had a panic attack that night. Also I repeatedly asked the range for alterations and I was told $500-700 and was assured I would be on the lower side as I only had 1 clip on my chest aka minor alterations. However, my alteration was $850 not to mention the multiple uber rides I had to take as I had to go in more than half a dozen times. Ultimately I ended up spending more than my budget and could have easily found something at a lower price point with some patience. Overall if I could go through my dress shopping again, I would not go here.

B&B Couture

4.3

(34 reviews)

Where do I even begin with BB Couture? This place is a disaster from start to finish. I was lured…read morein by their pretty dresses, but what I got was a nightmare. Blair, the owner, is not just unhelpful; she's downright rude and dismissive. It's clear that she has no respect or care for her customers. My order was delayed for weeks, and never received the dress. Then Blair the owner ghosted Ruined my daughters sweet 16 I've never encountered such blatant disregard for customers. If you're thinking about shopping here, do yourself a favor and run the other way. BB Couture is a prime example of how not to run a business, and I can't believe they're still in operation. Save your money and sanity for a boutique that actually values its customers!

I have been attempting to contact this location for over two weeks, leaving multiple messages…read morewithout receiving a response since I was in the area and their website indicated that they were open. I visited in person however, upon arrival, I noticed that the elevator service only the first floor and no one responding to the bell in the lobby, however shortly after leaving I receive the text message that an appointment is required, which was an unexpected given the fact that I have been calling and leaving multiple messages along with my callback number and purpose of my visit. I am disappointed with the experience and would have appreciated the opportunity to view the collection as a result I will be exploring the other options. Best of luck BB Couture, I hope future clients have a better experience

Nadin Fashion Alteration

4.1

(8 reviews)

I was extremely disappointed with my experience and found the entire process to be unprofessional…read more When I questioned the alterations that had been done to my dress, the situation escalated to the point where she threatened to call the police and initially would not allow me to leave with my wedding dress, despite the fact that it had already been paid for in full. This was an incredibly upsetting and unnecessary way to handle a customer simply asking questions about the work she had paid for. The timelines also did not match what I was originally told, and throughout the alterations process I often felt unclear about what work was actually being completed on my dress. Ultimately, I felt significantly overcharged for the alterations that were performed. What made this especially frustrating was that the bridal boutique where I purchased my dress had actually quoted me less for alterations but recommended this seamstress to me. I chose to work with her based on that recommendation and expected a higher level of service, communication, and professionalism. For something as important and time-sensitive as a wedding dress, I expected clear communication, transparency about the work being performed, and a professional experience from start to finish. Unfortunately, that was not my experience, and I would not recommend her.

Nadin worked on my wedding dress and she knew EXACTLY what to do to make it look amazing. My dress…read morewas hand made in France but she was so knowledgeable about the designer and how to alter the dress for my body. Once I saw how amazing she was, I brought in my rehearsal dinner dress and my MOHs dress! She is so funny and made the whole experience wonderful. I'll definitely be going back.

Steven Birnbaum Bridal

4.7

(46 reviews)