The customer service was by far the greatest! I was even helped with finding a new wrap!

BASA has really great customer service! Nadra was really nice and sweet right from the start! Helped with all my questions about certain brands and getting the best quality stuff in my price range. Really been feeling the recommendations on all the cannabis flower and joint they have. Highly recommend!! read more

I've been to alot of the Bay Area dispensaries. While each has its positives and negatives, BASA continues to be my favorite. The selection of quality products and reasonable pricing stands second to none. But what impresses me most is the quality of the people and the caring vibe that exudes. Keep up the good work, brothers and sisters. read more

I love the staff they're so helpful and the prices are amazing!! This is my go to Dispensary. Come here for all your needs :)!

BASA is hands-down one of my favorite dispensaries both in the city and outer Bay Area. I've been coming to BASA for over a decade now and have seen them grow and change and evolve into the amazing club that they are today. They are nothing but exceptionally wonderful people who care for others and want to make sure that people get The best product at the best price. On top of that they also have an amazing compassion program in which I've been truly lucky enough to be a part of and Truly I don't know what I would have done without their help in my situation, I have a broken back and stage four endometriosis and chronic pain level seven out of 10 daily and that's on a good day, and BASA has been there for me every step of the way through my healing journey and helping me manage my pain while being so extremely compassionate and wonderful and supportive to me in anyway that I can possibly ask for. It's really rare these days to find people that are truly caring, real, compassionate, and loving. I feel incredibly blessed to have been able to become a part of the BASA family and I appreciate them from the bottom of my heart. Because of their compassion program I've been able to get through surgeries and hospitalizations. I wasn't able to afford the medicine I needed because I chose the route of cannabis versus pharmaceuticals BASA has been instrumental in my healing. I have nothing but love for these people and I always recommend all of my friends because of their amazing variety, quality, and price of the product that they have available. If you haven't checked out their Club or their compassion program you're missing out, especially if you are someone who suffers from chronic illness. They will take care of you. Because they ACTUALLY care. read more

Just down the road for me, a must hit for the smoker on the go. Always good business, never a wait you wouldn't understand as a person, each budtender knows what you need as soon as you ask for it. I could go on but you get it. Shoutout to Nadra for literally blessing my day each visit. read more

This place is great! I love cruising by in the morning, and also getting delivery. The price is right, and the product is great! Thank you BASA! read more

Great selection at a reasonable price. The staff is knowledgeable and happy to help and recommend products. Very large selection of edibles and they also have deals for locals. They also have dog treats so my dog love going there read more

Every time I go here I'm disappointed. Weed and gummies that never hit, batteries that always break and cartridges that either don't hit or don't even heat up. This place is a rip off. Don't go here. read more

I've been shopping here for years and notice their progression!!! The club has a way bigger selection and more knowledgeable budtenders. They also now accept cards along with cash. Seriously, it was like visiting heaven today. Thanks for the free gift with purchase. Basa For Life!?!?!?! read more

My favorite dispensary hands down. Good prices good peope, just wish they still did the local discount

Been going here for 6 years. Love it. Although a recent remodel has this bungalow looking smooth. No frills to the experience, but the staff is wonderful and super chill, not pretentious at all. I'm a dabber. The stock variety on concentrates varies quite a bit. Would like more brand variety. They have great prices on flower and fun daily specials! It's an SF gem! read more

Well, its been two months since the nice response to my first review, which assured us that the neighbor discount issue would be looked into. It hasn't. I asked about it again at the store and the kid behind the counter was totally rude and completely ignorant (he actually reminded me that the city makes the zip codes, not BASA- really?!?) Clearly smoking way to much product to understand this very simple issue, so I gave up trying to explain. Based on their actions, I doubt they will ever fix this- its a point of contention for A LOT of people, but they clearly do not take it (us) seriously... I'm going to find a new place to shop. I spend a lot- I expect at least an attempt at courtesy and professionalism- not going to find it here... read more

I visit here frequently and Nadra is the very helpful, kind, and knows her stuff. She (Nadra) and the other staff along with the best prices are why I keep coming back. Thank you! read more

Basa is a nice, local dispensary with a good selection and good prices. They serve both medical patients as well as recreational. All in all, they're a good "go to" place. read more

Bud tender told me purchase was $40 and she put 15 in her own tip jar guess she really needed it blonde one with glasses hope she enjoys it but this establishment has lost my business read more

I love this place. It's my go to dispensary. You definitely get a locals vibe there and they give a neighborhood discounts. They have great daily specials, I never miss wax Wednesday where wax is 15% off. Also one of the best priced dispensaries. They have had some new faces (Nadra) that have been a pleasure to deal with. Definitely brightens your day when you are greeted with a smile and a friendly vibe. I've been going here for 6 years and it just keeps getting better and better. read more

Great prices, excellent service, and they even have parking! I'm glad I found this gem.

I got an email from BASA with a promo code which is MIDS710 buy 2 MIDSFACTORY WAX get one for $1 i placed an order with 7grams of MIDSFACTORY wax through their website and my total came out $62 for 7grams but when I am trying to pick up my order they were not honoring the coupon the total that they were giving me is $140 - why when I placed my order through their BASA website by pick up or delivery my total always comes out to $62 with a coupon of MIDS710 but when they ring me up is higher price? I am confused! I even spoke to a BASA employee on the phone for my delivery order and I asked him what is my total and he told me $62 but he put me on hold for 5 mins to talk to his manager or supervisor and when he came back to pick up the phone he was like oh your total is $142 because our system is down our computer is not working its not accepting the coupon. All excuses or lies? But he was able to tell me my total when I asked him in the beginning of our conversation. Ive been going to BASA but this is the worst experience I have ever encountered. Why give me coupon if I cannot even use it? This doesn't make sense. I have receipts for this too that my total was $62 for 7 gr of midsfactory wax. I wouldn't even bother if the website price is the same as the store but not today!!! read more

BASA - Total $62 for 7g of wax w the coupon that they sent but didnt honlr it when I went to the store to pick up my order - Cannabis Clinics Near Me - San Francisco, California

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Super convenient location; friendly and knowledgeable staff! Its the only place in SF that I go to buy cannabis.

I've been coming to this location for almost 10 years.. way before yoy could just walk in and buy anything you want. To be honest, back when you were required to make purchases with a medical rec. card, this place was great in terms of price and quality. Now.. I don't know. Prices are way too high and some of the old products that they used to store for years are non-existent due to regulations. I'd save your money and go somewhere else. read more

I love this place, great quality great prices great people! Thank you BASA!!!! read more

Pleasant and helpful staff. Good prices and selection. One of my local, neighborhood favorites.

Everyone is very helpful and welcoming in the store everytime I come in always good vibes :) Nas is also a very helpful budtender love seeing him and he always has great recommendations and great vibes. One of the top dispensary's in the city always leave with something promising :) read more

They always have a Great deal going and wide selection of everything from edibles to joints even beverages and topicals.

Great customer service. Knowledgeable. Products are the best. Especially the dark chocolate bars read more

BASA - The MENU - Cannabis Clinics Near Me - San Francisco, California

I usually go to Mission O because I know what to get, but was in the area and decided to go check this place out. I was helped by Jamal. I usually go for pre rolls because they're straight forward and quick to buy. He showed a genuine passion for their products, and his willingness to educate me on other products and made the entire experience that much better. I actually liked what he offered better than what I originally went in for. The attention to detail and personalized service truly made a difference. Also seeing reviews below about discounts being taken away, but they always have promotions when I go in! I've been back a couple of times since then and he's always so helpful, granted I wait for him to help me because he knows what he's talking about when it comes to flavors! read more

Hello my name is Virginia. I'm a long time customer at Basa. They've been helping me with my personal needs for years until present. The staff and management is well organized. They are knowledgeable and helpful. They are patient yet fast at serving your needs. Prices are affordable. Ask them if you are on a budget let them know so they can work with what you have so that you are content and satisfied. read more

BASA is, by far, the best dispensary in the area. With a wide-selection of products to choose from, a quality in-house brand, and incredibly helpful staff, you are guaranteed to walk away with just what you needed. read more

DO NOT GO/SHOP HERE!!!!!!!! I keep returning to this to write a review and don't post trying to give BASA the benefit of the doubt, but I really can't anymore. I can say confidently that I have had issues with a MAJORITY of my purchases from here. I just ordered 9 items, went to the store to pick them up over and hour later (after my chosen pickup time) and my order was not only not ready at all, but 7/9 items were "sold out". I got no updates or contact from the store, traveled all the way to the store and left with nothing. Also don't order delivery from here if you want your order on time. I've called for clarification on my order after an hour and a half, when it was already 30+ minutes late and was told that they have issues organizing deliveries and managing their time, as they send out 1 delivery driver at the end of the day to complete the last 4 hours of deliveries. I would say I have an issue with deliveries from here a majority of the time as well. Whether it's posting products that aren't available for purchase, selling non-medicated samples as "products that contain THC", inconsistent stocking of items or general shortness with customers, it's just not usually a great customer experience in general. If you can avoid ordering from here I would, as an exbudtender at a respectable cannabis club, I'd be embarrassed. Also piece of advice if they ever "forget" something for your order they probably won't tell you, still accept the payment and when they promise to "make it right" by "putting a note on your account" to "bring the additional items next time" don't allow it or believe it, because it won't happen. I tried my best to not have to post this but.....how many chances do you get? read more

The Staff are incredibly helpful. Great selection of products. My go to dispensary in the neighborhood. Very Affordable and have lots of deals thought out the week. read more

Helpful staff, and I really appreciate the order ahead (and delivery) option since I like to take my time deciding. They are also dog friendly and always give my ‍ a treat when we swing by. Lovely local shop: always my first choice! read more

So fast and always good stuff! My favorite club. read more

I love Basa. Dogs okay. Cool, friendly, knowledgeable staff. Best prices in town. Parking, and dank bud. Digital menu is a little hard to read, and let me be be honest, short term memory is hit or miss, so I'd prefer a paper menu or something along those lines. Anyway, I'll be back! read more

Had some great help!! Always got the neighborhood discount so glad they are close!! Thank you all!

My go to. Great products-lots of selections. Good price ranges. Knowledgeable kind bud tenders and front door staff. A real neighborhood spot. read more

Blue was so helpful in helping me find the right products. Tax is included so it's an all in one experience. Oldest club in the country and the customer service shows it. read more

Nadra is the best and so helpful! She recommended some great edibles for myself and my friend and was so sweet and kind

Everything went great. Delivery was within given time frame. Delivery driver Nick was friendly and the green is always good. read more

BASA - Order got delivered at 5:39pm. 5 long hours later.... just ridiculous - Cannabis Clinics Near Me - San Francisco, California

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They have a parking lot. This feature alone gets 5 starz as they are the only dispensary in the city with it. The bud tenders are friendly and helpful. I just noticed that every time I am there, they partner with the best products; e.g. the other day was buy one get one for $0.01 Wyld gummies, which are gold standard, esp. the night time ones for sleep aid. read more