Prices are right. Their top shelf bud never disappoints and they have a great selection of edibles and medicones. There's a super friendly guy with glasses who always greets me with a smile when I walk in, but some of the girls who work there are unnecessarily rude. Overall it's great because of how convenient it is; in my hood and open late. read more

I love BASA. I've been coming here for 4 years now. They have a generous selection of edibles and strains. Their prices are reasonable. Every once in a while they give free samples which is always a sweet gesture. On your birthday, they give you a free joint. The staff is very very friendly. I love these guys....well everyone except the old dude with the white hair. He can be moody. But everyone else is professional, knowledgable & always welcoming. They are always willing to answer any questions you have regarding their products. The location is great. The hours even better! Don't forget to say hi to Tigger, their friendly German Shepard :) You must check out BASA if you are in the neighborhood! 2 thumbs up and a samba booty shake from your friendly neighborhood local and BASA regular.. read more

Local cool convenient. Been here since I moved to the city 8 years ago. Great variety of product and the price is fair. Overall lucky to have them in the neighborhood. Also, they do a great job with COVID 19 protocols read more

The only reason I come here is for the convenience. I thought I would give it another try after the remodel and was disappointed again. I was mis-quoted for two pre rolls by over ten dollars. I didn't notice the difference until after I left - due to the long line I was unable to get it taken care of at the time. Horrible customer experience. Go elsewhere, the city is booming with bud-tenders who know what they are selling. read more

Great dispensary! Good quality flower & at times great prices! Friendly staff! Been going here for years.

I love the service. I love that they deliver the same day I order. Have no complaints.

First off , I use to like this place, I use to like the door guy out front but after today's experience I will never go back, They now take card payments but then don't tell you they don't take EDD cards, then takes my payment on another card but doesn't tell me of a two dollar fee, then after arguing with the person behind the counter that I have constantly have problems with, dudes slow , pga no attention and lacks enthusiasm for the job. Dead eyes stare... the doorman is usually helpful but wants to get in my business thinking he knows what the hell is going on 100% he may know what's going on to a point but he doesn't know everything, let alone this situation where I already paid for the weed and yet to have it handed to me .after voicing what happened and how I feel I'm just over run by loudness..., blah blah I do this blah blah I do that .. ok boss! Heard ya loud and clear lol pretty much I will never support the place again smd read more

BASA is a wonderful spot. Very friendly and knowledgeable.

This review is for the delivery service via Meadow.com as well. BASA has some great selection of medications on the website, ranging from concentrates to flower to topicals and edibles. The site is very easy to navigate. The delivery service was on point and came within a half hour of ordering. Would most definitely order again soon! I would recommend to those especially in the panhandle/inner richmond area. read more

I just had the best experience in BASA! The girl with the blue hair and cute nails helped us out and was so sweet. She had the best recommendations and really made me and my boyfriend's day. We will definitely be back to BASA for the amazing customer service and incredible products. read more

First time patient!!! I went into basa and instantly was greeted by not only the door woman but also the whole staff. I was helped by a woman named Taz! She was so helpful since I didn't know exactly what I wanted. She made me feel like I should be shopping here. They have amazing prices. $20 eighths during this time is a great find. Also they great deals on half ounces. I was very surprised at their prices because all the other shops in sf are super expensive but basa isn't!! Definitely will be coming back ASAP ! read more

Great customer service and awesome deals. The lady at the front was super charming and extremely sweet!

They have the worst delivery drivers ever. My Delivery driver just seem like he didnt wanna be there. TRAIN YOUR EMPLOYEES TO HAVE CUSTOMER SERVICE read more

Basa is the best! I love buying weed here in SF. I only come here because of the low and great deals! :D

This happened today. Seriously, I live a couple of blocks from Basa and every time I visit, I seriously HOPE that I don't get one of your female workers to help me. The reason I say this is because every goddamn time I visit and I get her, she has no fucking clue what she's doing. I walk up to her and say "Hi how's it going?" to which she just replies a really vague "hi" to. Not very pleasant first impression. I ask her "Can I please see your GOOD FLOWER" as in the brand which is pretty clear, and she comes back with 4 different 8ths that isn't labeled as that brand. Like seriously? I have to point to her and say "THE ONE OVER THERE WITH ORANGE OR BLUE COLOR ON THE BOX". Are you fucking kidding me? And then I ask to see 1gr waxes, she turns towards the fridge where it is held, and she brings me out two, to which they turn out to be the exact same ones. I literally have to hold my temper and ask "Do you have any other ones?" and she says I DONT KNOW. She walks back to the fridge to open it, and then (I shit you not) asks her coworker "Is this wax?". LIKE ARE YOU FUCKING KIDDING ME. Can you guys fucking train your workers to know what they are doing??? I could've done a better job then her, seriously it's so shitty that I have to go all that way to have that shitty of a budtender. When so many people come here daily, and spend that much money, we fucking expect a decent budtender to give us a good experience. Get your shit together BASA. read more

Some of the employees are respectful but for the ones that aren't it's the managers duty to keep them accountable and aware of what they're bad service quality causes to people just trying to promote the business but more over BASA,s management team showed they're incompetency when asked to exercise those management skills, they simply froze & explained that "they're not aware of how they come off sometimes" the fact that's even a sentence is ridiculous and unprofessional . read more

Woooooooooooooooooow. Society must be in a decline if retail workers (Unfortunately for me I happen to be an expert in retail operations so I understand both sides of the counter ) can get away with such insolence. A simple inquiry of ' How much is the cheapest one gram cartridge of indica for a standard battery? ' really should not be responded to with ' The menu is right there. ' especially at about 1:30pm as that is much to early in the day to let such a bad attitude show. I should not need to explain I'm seeing impaired. There are too many other weed clubs in SF that don't employ incompetent workers. To the establishment's credit the individual who completed the transaction properly apologized on behalf of her associate. read more

BASA is my new go to place! The vibe in here is awesome. Shout out to Blue!! He is super knowledgeable and makes great recommendations. Thank you Blue! read more

Not your traditional dispensary. No membership, just your CA ID and doc reco. Fast and quick services. Excellent selection for THC and CBD needs including but not limited flowers, edibles, tinctures, topicals and I must say the best Top shelf shake in the bay and they always have IT!! Ill be by there today, TRUST!! read more

Good product for good prices. They do delivery within the city for free aswell. The prices are as good as any other dispensary in the city, if not better. read more

Great products and service. Khaled especially has been friendly, reliable, and helpful. Highly recommend their products and service!

This is and has been my favorite dispensary in SF. They have good weed at good prices and are reasonable with their customers. More reasonable than any other cannabis club. Their customer service is great and they have good hours. Thanks for always being there BASA! read more

Shout out to Baker delivering my order today. Professional quick service every time. I'll always go to BASA online delivery when I get a chance. read more

I'm writing this review because BASA Is SOOOOOO amazing. A delivery driver by the name of Nick came to drop off my medicine and he was super polite, quick, had gloves and a mask. He made my experience so easy and made me feel protected. It was Quick And Safe service. what more could i ask. THANK YOU BASA. read more

First off I want to give a huge shoutout to my man Nas for always showing the best customer service! He is very knowledgeable about the different strains but most of all he makes the experience at BASA so much more enjoyable! BASA is a great place to purchase medication because it keeps me medicated throughout the day! I love coming to BASA and I would recommend it to all my family/friends! read more

Have been a long time customer at BASA and I'm happy to say that they've always offered a great selection of cannabis products and awesome service, whether it be in store or delivery. I feel like its due time that I've left a review, especially since they've adjusted so well to COVID. They're really on top of it with the safety precautions and I feel comfortable going in there for my medical cannabis needs. If I could give this place 10 stars, I would. BASA has been around for many years and it's my go-to local dispensary. They clearly care about the community and they've never disappointed me with their staff, products, and overall experience. Very pleasant little establishment. read more

BASA is the type of dispensary that I prefer. In and out and then I move on with the rest of my day. I don't need to feel like I'm in some gallery viewing priceless art like most of the other dispensaries in the city. If you want phoniness then there's plenty of other dispensaries in the city that can accommodate you. If you're old school, however and want to buy a quick sack or a J then this is the place for you. I truly appreciate the service that they provide to the neighborhood, and the rest of the city. Thanks BASA. read more

I've been there many, many times..every week to be clear. Last time they mistreated my friend..and then myself. Please get a security guy in the door!! this is pretty basic everywhere when dealing with permits and weed! The braided african american girl was screaming on us. You know it doesn't make any difference..but you won't have my money and service anymore. My friend doesn't speak English and since I took too long to shop, she went inside just to see what was happening. The girl told to leave..ok, I agreed and translated to her. The girl was leaving and the braided girl still been an a****. Hey guys, we understood, sorry...she is opening the door and leaving..but the braided girl is not satisfied and still screaming. This is the kind of thing that makes me not going there anymore. I gave up and went to Apothecarium and spent $200 there. One person, one employee can finish your business. Be aware!! read more

Horrible. Called to check on my order and they said they cancelled it because there were two orders with the last name "Nguyen" and it confused them. It was early in the night (9pm) and they refused to acknowledge their mistake. Told me I could reorder at 10am. I've been a faithful Customer since the beginning but I will never go back after this experience. Don't waste your time!!!! read more

Surprisingly good cannabis delivery service. Compared of course to the 1.5hr to 2hr wait for some other places. I got my order in about 40 mins. Drivers are cool, courteous and never make the customer feel uncomfortable in any way. Full marks for professionalism. I will take one point away for low stock on some items. Other than that this club is great. If you do go in person to the storefront, then it is even better. No bs with cocky or affected staff there as with some other clubs. Just a breeze to get in and get out with no hassle from rude security guards. On your way to a nice toking experience. Little do clubs know that cannabis consumers are quite sensitive to everything to do with their purchase. A moment of unease as with a rude bud tender or security guard is enough to ruin the whole experience. Thank you BASA for always providing a nicer than usual experience. For that I will up my total here to 5 stars . read more

Great Place, great people that work their and wonderful products. However, they need to be a lot better at keeping their website up-to-date. For shoppers who want to buy ahead it is very frustrating to get there and they don't have what is on their website. There is an item I want and their website says that they have it, but they haven't had it for a couple of weeks. ugh..... Other than that I recommend this place very much. I love it and love their products. Warm and friendly, easy to see menu, and you can occur bonus points if you check in to get discounts! And they have Specials everyday, that run weekly!!! It's my favorite place it go. read more

If you value your health, stay away from Basa. I registered with basa last wednesday and bought a $70 quarter of Berry White. Although I noticed that none of their buds are stored properly, the two pieces the budtender showed me looked good. the fact that he fished around in the plastic bin for a while before choosing a sample to show me should have been a red flag. When I got home and broke up a few of the buds, I realized they were not only of extremely poor quality, but completely unsafe for human consumption. All but the smallest pieces were full of brown bud rot mold and bits of dead leaf. In the largest bud, I found black and grey mold as well as several dead insects which appeared to be gnats. At that point, I threw the entire quarter in the trash. I thought about going back to attempt getting a refund or exchange, but I realized that it was preferable to throw it away and never set foot in that establishment again. I hate to waste 70 bucks, but this was absolutely disgusting. Coming from a supposed "medical" dispensary, this is inexcusable. I would also note that there is no gift upon sign up. Stay away. read more

Well I just had a terrible experience there and ended up walking out feeling humiliated and offended. The girl "bud tender" who helped me (an african american woman) was totally rude and condescending and made me feel super uncomfortable. I suffer from anxiety and insomnia and she was in no way helpful to my needs and actually elevated my anxiety. She basically made me feel like an asshole for even asking any questions and became super impatient with me, immediately asking to see my card. I'm licensed and legal and I'll never step foot in that dipsensary again even though it's two block from my house. I hope she gets fired. read more

Never saw weed with fleas before. Which would be okay if fleas ate mildew, but they don't and there's the rub. Tobacco has Basics. Cannabis Basa... now we getcha... And jeez is there a No toothbrush rule over there. There.... it had to be said. But if you enjoy that slightly bleachy taste of burning up black mildew spores this is the spot. read more

This is more a review for the delivery I was expecting and the lack of customer service for never following up with me for THEIR mistake. I have been a client of BASA for a few years now, and the customer service has definitely gotten better. Some of the girls that work there have really bad attitude problems, but I've just learned who to interact with and who not to. When I learned that Basa started a delivery service I was super stoked. Bummed that you can't get everything via delivery that you could get in store, but regardless, pretty damn stoked. Prices are a couple of bucks cheaper than Apothecarium which makes me a happy girl. I placed a quick order for delivery a few days ago, paid full in cash and the delivery guy was off and away. When I went inside I realized that they forgot to throw in something that I paid for. I tried calling their delivery line and got the answering machine every single time, I wrote an email, and no one ever followed up. Since I paid money for something I never received I simply asked for a credit or anything to make up for it. No one ever got back to me, and after several attempts of trying to get ahold of someone, I simply gave up. I know that the delivery service is something new that BASA is offering, and I am on board with it but please, please hire someone with some customer service/admin experience that can help you when these situations arise. read more

LAME!! 1st and last time going here, u walk in and it's like a gas station in the middle of the hood @ 3 in the morning with a giant bullet proof glass window. The girl behind the counter had no idea about the medication she was providing and was just generally unpleasant. It looks like they have a decent selection but why even bother when there are SO many other alternatives to this weak ass place. Don't waste your time with this spot unless you have to.. read more

Hands-down worst service I have ever had TWICE. We have been here two times and both have ended in walking out while asking why the hell we spent money here. Never again. I'm never going back. I've had two girls help me and each one was beyond rude and near insulting. Rolling their eyes and tossing product at me like I'm taking time out of their day. I'm outraged by the horrific customer service and I'm telling EVERYONE I know about it. read more

Dirty store, poor customer service. Selection is SEVERELY lacking in all departments. Place smells like piss and weed(not good weed either). Needs a overhaul of staff/facilities/product. I hate talking through ballistic plastic. Pretty trashy spot. read more

It's right on the corner of Grove and Divisadero, and you can park in the parking lot for free. The place is a big trailer basically, with the bud tender working from behind a plexiglass window. It feels a little impersonal, but the man working there is really friendly, and he will pass things through the hole for you to look at, so it's really not that limiting. They have tumble hash for $10, and also hash oil for $25 (which is the cheapest I've seen in the city). They have pills, and edibles as well. I picked up a gram of trainwreck, which was gorgeous and a great smoke. Grade A goes for 16/g which is midrange price wise. I recommend coming to this lesser known club because they have some classic strains, which are sometimes harder to find at other clubs. Probably 16 or so strains, going for A grade down to C. They only have a few B and C grades, but are much cheaper if you're on a budget. read more

My favorite dispensary in all of San Francisco. Excellent selection at every visit, dynamite staff and very affordable. Although I live out of the area, I will make a special trip to SF just to shop here. read more