Love Basa. The first clinic I ever came to in SF and still goes OG hard. The vibe is easy going, professional and paced well. Thanks for providing great service. read more

Probably the best marijuana dispensary in San Francisco. Great prices, selection and customer service make this place my go to for weed.

Cash-only, no-nonsense neighborhood joint (you'll even get a sweet 10% discount if you've got the same zip code)! Smaller selection than most. Products are always rotating so I like to check online beforehand, I can always find something that fits my needs. I've done pickup and delivery with no issues (delivery was at the end of the window I signed up for, so a little over an hour after I ordered). Prices are better here than some of the more touristy dispensaries I've gone to. read more

I don't understand the negative reviews here. I've been going to Basa for 4 years now. The staff are always friendly, selection is excellent. Prices are normal for the area, and I have no reason to stop coming here. It's in a very convenient location for divis shoppers and I've never once been burned. Will continue to frequent Basa. read more

I have been ordering with BASA for months now and their main driver Khaled is the man! Always very communicative about the order/timing of the delivery and always extremely fast. He has also graciously waited for me while I ran to the atm... stand-up guy.. This has become the main source of my canibas and will be for the foreseen future. THANK YOU KAHLED!! read more

First time here passing through San Francisco and had a great experience! Nadra was so kind and helpful, she made some great recommendations and she really hooked it up with some freebies and I absolutely love the this new strain she recommended to me. Glad I listened, will definitely be back! Thank you!! read more

I've quickly become a regular at BASA. Competent, friendly, and engaging staff. BASA regularly has amazing deals on quality products at incredible price points. Appreciate the friendly service and customer experience, thank you so much! read more

I love visiting this club! They also have a loyalty program I didn't know about so one day I surprisingly paid more than a half of my purchase with points! read more

I would highly recommend coming here; a great SF dispensary! Not only is everyone super friendly and helpful but the prices are very affordable for great quality product. read more

My Favourite place for the best service, good products, although they are usually too low on Sativa products. Best staff who are fun and willing to help pleasure all of us shoppers. Since Covid, I have been using the delivery service, even less choices for Sativa though, which encourages me to try other products too. I have to tip my beret though to Khaled, the wonderful person who comes and brings me the things I like. Friendly, kind, respectful and prompt. I like this place, alot! read more

Why did the owner take away the discounts?? I just went and was told that all discounts, even the employee discount, was taken away. This is ridiculous and really sleazy of the owners. I give two stars because the staff was lovely as always, really a shame that they are being treated this way in addition to the customers. read more

BASA rocks, I have been going here for years, and they continue to be the CHEAPEST and most reliable dispensary I have been to in SF. I'm so grateful for the speedy deliveries and the ability to pay and TIP with card, SO helpful during these difficult times when I need medicinal MJ and don't have access to ATM's etc. Thanks BASA for helping us survive this pandemic and keeping prices somehow so so low, especially compared to other delivery/dispensaries in the area. read more

I always get great service at Basa. Everyone is so welcoming and helpful. My absolute favorite person there is Nadra - she is an angel and always sooo kind and wonderful! Can't wait to go there later today! read more

I went in to buy an edible for a friend, didn't have cash so they recommended me to use the ATM inside. That ATM has 99.99% card skimmer in-built, they are or they are working with frauds . DO NOT USE that ATM, that's where I used my card last a week ago and now that card has been replicated and being shopped with all over in LA. Thankfully my bank figured it out and stopped them. read more

I just went in about 5 minutes ago. I live near by and am a regular customer. Ive spent a lot of money there. The dark haired lady with the British accent was so incredibly rude! We were asking basic questions and she was so annoyed and trying to rush us out of there even though there was no one in the store. We will definitely not be coming back and will be telling my friends who shop here of my experience. Go to grass roots instead, they take the time to answer your questions and don't treat you like your an inconvenience read more

Love coming to this place! All the staff are super friendly and welcoming, especially Karon!! This is def the best place to pick up in SF!

I had the pleasure of being assisted by Ashley and on other occasions Nadya and they are both more than PERFECT! They always help me out with deals and if not that just the best products on shelf. Always giving me straight fire and both have amazing personalities. My favorite dispensary in sf, no lie. read more

I feel very comfortable at Basa! Friendly staff that takes time to explain & answer all my questions.

Great knowledgeable staff! Phenomenal prices! Coupled w/ fast service & chill ambiance. Would def recommend.

I tried delivery for the first time. Ording was a breeze and the driver, Kahled, Called ahead of his delivery to let me know he was nearby. He even gave me some recommendations based on what I purchased. Terrific selection of products and I really enjoyed the edibles. It's a long walk or a short bus ride if I were to go to the collective myself. Even though it's not too far for me I just didn't really want to potentially have to wait when I got there, which is why I tried the delivery service. Highly recommended. read more

Been shopping at Basa for a couple years and have never had a bad experience. And now that they order delivery, what's not to love! Everyone at Basa is so nice and helpful- they always hook me up with great stuff and have the best recommendations for whatever vibe I'm looking for. Just ordered delivery and Brandon was super safe about drop off, friendly, and awesome as usual! read more

People here are so helpful and nice. Always got specials going on. Friendly staff greeters and budtenders are fun. Thanks for the great experience Thanks for having me read more

Basa is one of the dispensaries I visit the most in SF. Great selection / friendly staff / good pricing. Basa Rocks! read more

Great experience. Everyone in masks. Nice selection, nice price. The doorman always know what specials are goi g on.

Very helpful staff. They have great deals. They're open early in the morning and in close proximity with me, close to Alamo Square Park also(1 block away). read more

Horrible service. I gave them a second chance today and the staff are so freaking rude. I will never go back and am telling all of my friends to boycott BASA. There are so many other dispensaries that actually care and have knowledgeable, kind staff. The Apothecarium comes to mind... read more

the nicest staff anywhere....super helpful...dec 15th 8pm..... dec 30th 1230pm..... my favorite dispensery ... actually its the only place i go.... thank you 10 stars if i could....... read more

I live in the neighborhood and have exclusively used Basa for all of my weed needs since 2017. I have literally NEVER been disappointed with them. Between the quality of the product and the truly chill people that work there, I've never seen a reason to look elsewhere. They keep the same high quality product but also regularly add new brands and things to try. No complaints whatsoever, 100% recommend. Try their delivery service!!! Also nicest drivers. read more

I have been going here for 13 years, and today I realized I am going to try other dispensaries. I don't think the bud tenders actually enjoy working here. Every time I asked them a recommendation it's like pulling teeth. read more

I have been to basa before but my all time favorite budtender is Jayde. I met her at Barbary Coast Sunset and fell in love with the way she's treated me and my needs right off the bat. When I found out she moved to basa I quickly went there to her for my needs. She has an attentive style to detail and my needs. She will explain everything in detail if I don't know something about the product. Thanksgiving of last year, my step dad and family came to visit. He had never in his life been into a dispensary and didn't know what from what, but I was so excited to share this experience with him. The whole car ride I talked about Jayde and how we are going to exclusively wait in line to work with her. She held his hand (figuratively of course) and walked him through all the steps. He lives in NY where cannibis JUST became legal so he really had zero experience ever being into a store you can shop at like that. He was amazed at the different products Jayde showed and explained to him in detail. Let's just say, he bought a ton of stuff and was more than happy with his experience. She explained everything on the packages and what they meant because he had absolutely no idea, coming from NY and smoking mid grade bud lol. I will always recommend her to anyone. She has style and a personality to match that just upgrades the whole experience. Hands down, the best budtender I have ever had. We all walked away extremely happy with our purchases and thanks to Jayde we got extremely baked later on that night! If you go to basa and need any questions she is your girl. I will follow her to whatever club she resides in (creepy much?) NO it's just how much attention she puts into patients is beyond me. It's incredible and makes you feel ultimately special and heard for your needs and wants in your cannibis experience. Working with people is difficult, I have been there myself but Jayde has never given me a bad vibe or reason not to come back. She is an excellent addition to this company and I can't thank her enough for all the knowledge she has passed on to me. I'm truly thankful and I am truly thankful for Basa to employ this hardworking badass of a human. read more

Rip-off alert! I've been coming to Basa Collective for years going back to when they were just medical and even before when they didn't ask you for your card or doctor's recommendation that's how far back I go with Basa. However there seems to be a great turnover in personnel there and that can lead to issues. Here's 2 recent ones of mine... On Thursdays they have a special on Edibles buy 2 get the third for a dollar I think that's what it is and I always get a gram vape cartridge so when I placed the order and I was given a bag with my items I noticed that the price was higher than I've been paying every other Thursday but didn't think anything of it until I got home and looked at the receipt and what I was actually given. I was not given the gummies I was asking for I was given something more expensive and I was charged for everything it wasn't buy two get one this day. I chalked that up to a new employee who just didn't know, no big deal 15 bucks extra who cares. I come every week and I pick up a couple cartridges to get me through the weekend; last week I was told I had a $25 credit and a $20 credit from all the items I purchased in the past and earned some credit for. So I opted to use the $25 credit last week, bought a cartridge and enjoyed it. Came back today one week later expecting to have a $20 credit that I could use, always makes the wife happy when I come home with some change in the pocket. However the person who I was dealing with today, whom I've never seen there before, told me that I had no credits and charged me full price. I said to him I'm at least eligible for a senior discount right? I then calmly said, no I have a $20 credit I had a $25 credit last week but there still is $20. He turned the screen around so I could see a blank screen and said no you have no credits. I purchased my cartridge then told the budtender to remove my name from their system I'm not coming back. It's too easy just to erase things from a computer no one has any proof after that happens and I'm not going to support folks who do this. I'm almost 70 I've been smoking marijuana and dealing with shady people to get that marijuana for 50+ years and like many I had hoped and thought when we went private and professional and legal that the scumbaggery would come to an end. read more

Basa is a great neighborhood dispensary. Over the past year that I have been shopping here they have begun to make some improvements, to the actual dispensary as well as the products that they carry. IMHO the best dispensary as far as bang for your buck goes. I mean where else do you go for fat 5 dollar joints ? It's not top she lf but seriously go compare prices to other shops. Service for me is adequate. I go in get what I want and get out. Since recreational was legalized I see so many people with 101 questions for the budtenders. At least look at the menu while you in line. Well thats it for this review. Not as glitzy or glamorous as other shops but adequate. The recent renovation and product upgrades show a willingness to invest back into the business. Hopefully this will lead to a even better BASA ! read more

This is my go-to dispensary. It's in a good location, the security guys outside are always polite, and the staff has consistently improved over the past year. While I don't really understand their rewards program, I like that I am regularly pleasantly surprised with incentives. It seems well run and I feel like I can 'trust' this business, whereas other places have vague/variable pricing, tack on random fees, or literally overcharge or significantly shortchange you (I'm talking to you, Sparc over on Haight). Ordinarily I'd probably rate this 4 stars, but the young black woman who helped me on Sunday was really great, so extra star for her. read more

This place has the best prices on Select cartridges and Plus gummies

Basa knows how to treat you like family. I come here every week and there is always something interesting on sale. Nadra helped me so much with choosing an infused joint and getting a good price. On top of daily discounts, the local discount helps for those who share a zip code with Basa! read more

Every time I come to basa the budtenders are extremely helpful. I've been coming here all of 2020 and now first day of 2021 and it's always for some fire. the workers always have their masks on are fun and professional and caring of how many people are inside the store at a time for covid purposes! read more

Terrible service. Was told their menu is run by 3rd party & they "can't call at anytime" to update their menu... basically, I ordered online for pick up & showed up early to find out the item is out of stock as of the night before... So, you're telling me you can't update the menu the same day it is out of stock?? Then why are you working with that company if changing the menu items isn't their specialty. Funny thing is later in the day, I get a text message that my order was fulfilled & ready for pick up... no one called me for any kind of updates such as out of stocked or how long my order was going to take. This place is a joke. read more

What a nice group of folks! Short waiting time too! Absolutely not pretentious thanks be the gods! Smaller than many dispensaries this place seems to hire warm hearted people who are friendly and not too busy playing grab ass with each other to truly help the customers and answer any questions. The biggest complaint I've seen is waiting in line while people ask questions or having to listen to a very young inexperienced adult describe their enjoyment of THC, but these folks are knowledgeable and quick to serve you and get you on your way! However all that being said there delivery service is horrible. Long waiting times, along with a delayed response to the initial purchase didn't give me confidence. To finish it off besides being late the "delivery" was in the street not to your door. So carry all that cash or your credit card out into an uncontrolled area isn't comforting and if you're elderly wouldn't feel safe at all. Customers should be notified if the delivery is NOT to your door! Poor form. read more

Best priced weed in the city they always got some dope discounts and Jade hooked up us up with all the good options.

Great customer service ... the bud tenders are always helpful and friendly plus some really good thc products like the bath bombs ! Never too long of a wait because they know they're stuff they get you in and out. read more