Like Case home remodeling, of course they'll do a good job but $949 for a little apple tree? Got it done for $300 less by Ed's Tree Service. Even if they turned the wood into toothpicks I wouldn't pay that kind of coin. Stump grinding by Bartless would have been $350. Ed's cut it so low I didn't 'need' a grind. read more

Referred to Bartlett by someone who use the Finksburg location. Arborist came out within days, on time, and was very professional and knowledgeable about the trees of heaven that were being attacked by lantern flies. He provided a same day quote to remove them, grind stumps and clean the site. Competitive pricing. The crew came out on time as scheduled, did an incredible job and we couldn't be happier that we chose Bartlett Tree Experts as the firm to do the work! read more

I have been dealing with Bartlett for years. There was NEVER a complaint ... just good, old fashioned GREAT SERVICE all the way around. Especially the crew who worked on my monstrous hollies. BRAVO! read more

This was a one-star review for their online billing which I've now upgraded. I've been a happy customer for many years, until they restructured their online billing service to a system that simply doesn't work. It's really annoying and multiple complaints have no result. If I have to give them a lousy rating on this aspect of an otherwise excellent service, maybe it will get their attention. OK: They now say it's fixed. Of course, that's what they said last summer, too. We'll see. read more

We paid $975 for a health assessment of our oak trees. The report recommended removing one oak. Their estimate split the charges -- roughly half for the crane and half for cleanup, including chipping, etc. Bartlett promised to bring the crane operator to our property to assess what size crane they would need. They never did; we didn't see anyone at our house, and they hinted they conducted an aerial assessment, which is not an accurate assessment of the job site. We were told that the crane operators that Bartlett contracts out to didn't have the right equipment. Bartlett must have known this based on their health assessment, the oak's size, and its location. Sending an estimate while knowing the limitations of who they contract for crane work is completely unprofessional and misleading. Their removal estimate was a shocking $10,000, while another company that came to our house estimated $4,800, confirming that a crane wouldn't be feasible, however saying with confidence that a large bucket truck could handle it. It's clear Bartlett didn't want to do this job, even though they have their own bucket trucks. After refusing to remove the tree, Bartlett had the audacity to push pruning and treatments for our other oak. Their pruning costs are outrageous -- around $3,000, almost as much as taking down a tree, and treatments can cost up to $1,500. Bartlett is overpriced and more focused on selling fertilization and treatment plans than providing basic tree services at a reasonable price. We also received repeated emails claiming they walked our property to assess trees and shrubs without permission, unless the estimate was based on an aerial view or referencing previous tree treatment work. We have trusted Bartlett for years and are shocked at how the company has declined. A former Bartlett arborist even told us stress on trees is "just weather," not climate change, which is absurd given this area's changing climate zone. Here on out, we will no longer hire Bartlett Tree Experts. Very disappointing. read more

Bartlett Tree Experts provided excellent service. This vendor was recommended as the perfect service provider and I found that to be true. The representatives were very knowledgeable, professional and prompt with each service. I highly recommend Bartlett Tree Experts. read more

A representative of Bartlett Tree Experts was visiting my neighborhood today to inspect a neighbors trees for an estimate. I am sorry to say that I observed one of them urinating in public across the street from my house. Is that anyway to show respect for the community? I will be advising the potential client of this disgusting behavior and providing him with the name of a competitor, who has always given me first rate service, and ALSO has had the benefit of proper home training. I called the Gaithersburg, MD office and had the misfortune of speaking to an induhvidual named Marguerite. She was extremely rude. Her obvious lack of home training was evidenced by the fact that she repeatedly interrupted me, hung up on me multiple times, and when I called back, she threatened to call the police on me. When I described what I had seen, Marguerite said, "How dare you talk to me like that???" I don't know where the entitled Marguerite pees, but nothing would surprise me. read more

This is my first time using Bartlett, I found them very professional from their lead arborist through to the crew that did the work as quoted and required. Complete service provider read more

We have used Bartlett tree for more than a decade now and have found their services exceptional - from their lead arborist to their outstanding crew. They are helping to mitigate a variety of infestations and disease The crew performs well, pleasant and undertake very difficult tasks in a safe way. They complete service promptly, clean up and most importantly, are responsive to emergencies. We are very pleased with how they are trimming and maintaining our trees. read more

Bartlett have come out twice for us. They are outstanding. Prices are competitive, they do everything they say they will, the crew are friendly and professional. They are the first and only folks we'd call. They just cleared out a fallen tree quickly and completely. River Oaks, read more

I've been using Bartlett for 6 or 7 years to prune and fertilize my trees and they are loving it! As a smaller customer I still get A+ service, and Joel Spano, my representative, is attentive and responsive. read more

Bartlett Tree Experts are truly tree experts. We have a lot of old, tall trees on our property and I don't want one crashing onto the house. Bartlett reviews our property once a year; they are experts at maintaining the health of our trees. We've had several dead trees removed over the years and I wouldn't trust anyone other than Bartlett to do the work. read more

I called Bartlett early one morning after a tree came down in a storm. Michael, one of their arborists, was at our house within the hour to assess the situation and had a proposal to me via email the same day. We agreed to the price and he responded quickly saying that the crew would be at our house to remove the tree within a day or two. Early the next morning he emailed to say the crew would arrive in about an hour and sure enough they were here right on time. They cut up the tree and ground it up within an hour. Then they did a complete cleanup of the remaining debris so that nothing was left behind. It was a very good experience and I am happy we hired them for the job. read more

The best arborists around. i have total confidence in Bartlett's having used their services for years. Extremely knowledgeable and up to date! Brian Trombly is an excellent arborist!!!!!!! read more

I had the most amazing experience with Barlett Tree. From the scheduling, to the actual work and the result. I personally congratulated the tree expert who handle my project. They did a fantastic job and the price seem reasonable. What a huge difference! Looking forward to working with them again in the future. Thank you guys! read more

Our Arborist, Dylan, was very knowledgeable on the many different trees on our lot. He was responsive and and answered any questions we had on his recommendations. The estimate was competitive and quite fair. The crew worked very hard and efficiently. Excellent job all around! read more

Response to Bartlett Owner Comment: You stated several inaccuracies in your response. You claim, "the peeled bark in your picture is fresh and occurred when the stem failed or when the contractor made a chainsaw removal cut." That is not the case. The chainsaw simply made the existing split more obvious, exposing the long line of decay behind it. Several tree companies that gave me a fallen tree removal estimate commented that the tree failed due to this internal decay and not because of ground saturation from the rain. In fact, when you diagnosed my tree in 2016 with Phytophthora, the bark was already beginning to peel at the base, and there was a vertical line of decay visible on the trunk. I videotaped your visit in 2016, and the attached photo from from that video shows the decay. You commented, "I am sorry we cannot guarantee against storm damage and unforeseen internal decay." Of course you cannot guarantee those things, but you convinced me you could treat a disease that cannot be treated. Research indicates phytophthora canker cannot be treated. Furthermore, the saturation that finally knocked over the tree during the extended rain entered mostly downward into the trunk instead of from the ground below. A few of the tree removal contractors also commented that most of the water damage came from above, much of it from the honeybee hive. You claim, "Internal decay in this situation was caused by armillaria, not the phytophthora canker we treated." Once again, research indicates phytophthora canker cannot be treated. Phytophthora canker also causes root rot. I somehow let you convince me that you could save my tree with treatments while monitoring its progress. I also made it clear on my contract that I be informed when your worker would come apply the treatments so that I could be there to inspect the tree with him. Unfortunately for this year's treatment, your employee showed up unannounced, so I was not there to address issues, such as the increasing line of splitting bark or other warning signs. I take responsibility for agreeing to pay for treatments after I found an authoritative research site that indicated the tree would fail from phytophthora canker. What a shame that my family spent $1,580 on this tree, which was a threat to safety and also a nuisance due to the catkins dusting with pollen and clogging the gutters, excessive acorn and leaf droppings, and oak galls. I noticed Bartlett is no longer top-rated, and commission-based work creates aggressive sales tactics. Original Review: My family had used Bartlett's services for years, so when they convinced me to treat a towering white oak stricken with Phytophthora canker disease in 2016, I made a very costly ($11,000+) mistake. Before agreeing to the treatments, I emailed their licensed tree expert, indicating my research showed: "Even the Maryland Extension Service indicates there are no cures once the tree or shrub is infected and the fungi cannot be eliminated from the surrounding soil once the tree or shrub is removed." The Bartlett tree expert replied with an email, "We can suppress Phytophthora (both root rot and canker) to manageable levels with treatment. Once it is under control we typically monitor the disease and retreat when necessary." But Bartlett failed to monitor the disease and was still treating our diseased oak in 2018 when it fell. There were warning signs Bartlett should have seen when they treated the tree in 2018, such as the long line of peeling bark (rotting inside) for six feet from the base of the tree. After the tree fell, it was especially evident the entire core had been rotting for years behind the long line of cracked bark. It fell after several days of rain, but not from the soggy ground making the roots unstable (we had been checking the ground around our large trees daily). It fell from years of internal rotting and the recent deluge of water entering the trunk from the cracked bark and other known cavities, including a honeybee's nest. The photos speak a thousand words. Shame on me for falling for Bartlett's sales tactics instead of listening to scientific research two years earlier. We would have paid less than a third of the cost and much less hassle to cut it down at the time Bartlett started "treatments" in 2016. Hard lesson learned. Our total cost for this diseased tree was over $11,000, beginning with Bartlett's "treatments." Add to that the complicated fallen tree removal using a crane from a neighbor's yard, stump removal, fence reinstallment, etc. Finding a licensed tree care specialist to agree to remove the fallen tree, scheduling, and costs were a nightmare, and our dog was without a fence for several weeks. Bartlett is careful with pruning large limbs and smaller bushes, but you can get a much better price for those services from another certified tree expert. Stay away from their expensive treatments and instead research the problem for alternate solutions. read more

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Exceedingly positive experience. Arborist (Kevin Clair) and the crew communicated flawlessly with each other and me, executing the work (3 trees removed and stumps ground) on schedule, safely and professionally. read more

Following a recent storm we found a tree leaning precipitously from our property over our neighbor's deck. A Bartlett arborist was out quickly, assessed the situation and recommended a priority removal. The crew was out within days and were very professional, safety-conscious, and efficient. The tree was in a small strip of land between homes and it took careful engineering by the crew to get is safely out - not a scratch, or any kind of damage, to either home or nearby vegetation. These folks are amazing and we are so glad to have had their care resolving this 'dangling' tree! read more

As a client, I would recommend Bartlett to everyone. I cannot express enough how pleased I am with the representative Josh. Although the work performed exceeded my expectations, the white female member assigned to the crew was unethical and unprofessional, at times loud and even used profanity words, and on her phone numerous times while working, which I found to be concerning putting at risk my property and of others. It discourages me have to deal with this so-called professional who rolls her eyes at clients and is so confrontational that I would not like to have her near my property if I ever reconsider using Bartlett. In no way should she use her gender to her advantage. read more

I needed some pruning done and wanted a company that knew what to do with my lovely Japanese Maple. The Arborist who visited was knowledgeable and gave me options for all of my trees. The work is not inexpensive but you get what you pay for. They are knowledgeable, professional, responsive and an all around pleasure to deal with. read more

A tree limb fell into a neighbor's yard, and I had additional tree service requirements. Upon hearing a neighbor was impacted, and safety was a likely concern, Bartlett provided an immediate response. I have requested their service for over a decade, and they have come through every time. Reasons for my high grade include: outstanding responsiveness and safety focus; expert knowledge of anything tree related; coordinate with local government if required; excellent planning, communication, coordination with supervisor(s) and assigned crew; and, leaving the yard cleaner than when they arrived. A great resource to have available. read more

Bartlett brought back a dying Crepe Mertyl and inoculated three others. This spring they have all bloomed fantastically and we are really happy! Tom G. Olney read more

I am happy with the tree care service provided by Bartlett. The workers and staff are courteous and professional. They were on time for the appointment and left my property neat and clean after they did the job. read more

I was certainly impressed with the knowledge and expertise of Matt Walters, the Bartlett Tree Experts arborist, who had been assigned to us. He was patient, friendly, and accommodating. He accessed our needs and scheduled an appointment for the work to be done. The crew was exceptionally skilled and expert. They were polite, courteous, and did a fabulous job cleaning up the area. I found their prices to be fair and reasonable. I recommended Bartlett to my neighbor and she asked me if I would use them again, to which I replied, I wouldn't use anybody else! Bartlett has my A+++ recommendation and I am thrilled with the outcome. PJ Spreckelsen 10/26/20 read more

Sergio and his team did a great job of trimming my tree down to size, and adjusting as they went to my instructions as I yelled out the window. They also did a good job of cleaning up after. Although it is too early to tell how the tree will look in the next flowering season or two I am very happy so far. read more

I asked for an evaluation of 2 trees on my property. This company wanted to charge me $850 to evaluate one tree with a report provided to me. The man who was onsite, Noah, argued continually that he would not give me any proposal with a review of my trees unless I paid that high fee. They have 3 levels of evaluation and wanted to charge me $850 for the second level. We never got to a proposal because I could have a tree cut down for $850. My overall customer experience: Overpriced and very difficult to work with. read more

Great service. No hidden fees. The workers ate polite, personable, and professional. I recommend Bartlett Tree Experts.

We met with Dan Yates several weeks prior to the work crew coming out to trim our Southern Magnolia. No date was set as we had to wait for it to finish blooming. Then...a short-notice Street Garden Tour was planned and we knew a trimmed tree would make a better impression on that tour. A quick call to Dan right after the 4th of July put us to the head of the line. He had less than a week to re-arrange the work schedule and came through for us. We were generally pleased with the work of his crew. They would have earned a 5-star rating had they also cleaned up under the tree after trimming. But a quick call to Dan and out they came the following week to trim more extensively. This time they cleaned up all debris from the trimming as well as fallen leaves - magnolias leave a LOT of leaves! I would whole-heartedly recommend Bartlett Tree Experts ... and already have. And...I hope they get Dan Yates to work with them personally - from estimate to follow-up. read more

Courteous and professional service. I wanted pruning done last fall on a large oak tree on our property, as well as on a willow oak with some large boughs hanging menacingly over our roof. I love the trees in my neighborhood so I wanted to a certified arborist to make sure no damage would be done. Our arborist, Bill Eck, was knowledgeable and took the time to walk through my property to talk through what level of attention was needed. There was a bit of a delay in between our consultation and receiving the estimate, but the quote was very reasonable and we booked an appointment in December with no issue. The team that came did fantastic work on the willow oak and removed all debris, but I couldn't tell if any work had been done on the red oak. It seemed strange because the team was very polite and thorough. I called Bill who said the work had been marked as complete but he sent the team back out anyway and did not charge us until we were happy with the work. Overall, a few delays in the process but great quality and very responsive customer service, from the tree services to the office personnel. I would use this company again. read more

5.0 star rating 7/5/2017 First to Review It's always difficult when you lose a tree, but the team at Barlett made it pretty painless. We had a very large pine near our house that had to be removed manually. They came when they said they would, and Daryl and Eddie could not have been better. They were efficient, polite and really took the extra steps to protect the plantings in my garden. In very close quarters they removed the tree and only one leaf on my Hosta was harmed.... and this was a very very tall pine tree with lots of limbs. I would not hesitate to give them a perfect rating. Ron, their arborist, is very knowledgable about trees and pests. He has helped us save a number of our large trees. read more

Extremely dissatisfied. We've used Bartlett in the past & appreciated their desire to save trees. Now you can't get them to the house. We scheduled an appointment that was extremely inconvenient for us, however convenient for Bartlett. As I raced home to meet the technician, I received a call that he had to cancel because he had a flat. For most of us a flat means a delay - not a day off! Trying another company! read more

Without a doubt, this is the best tree removal service in Montgomery County. A park ranger actually recommended Bartlett Tree Experts to us, and my mother-in-law and a neighbor used them and they were both pleased with their service. Bartlett first helped us by correctly trimming our overgrown crape myrtle (Need tree trimming? Call Bartlett. Do not expect a landscaper to do an arborist's job --- if you want to have the work done properly. We then requested their service again to remove two overgrown cherry trees in our micro-sized front yard. As anticipated, they did an amazing job, even grinding our stumps down to ground level. We've been very satisfied every step of the way, from the initial consultation to having the actual work completed. So glad we learned about Bartlett Tree Experts, and we HIGHLY recommend them! read more

Bartlett removed a sick large Holly tree and skillfully pruned a second one to preserve the privacy screen. Crew executed exactly as I requested and their cleanup was flawless. A great service experience. read more

Barlett is more expensive than similar experts. However, the word is on expert. That they are. They give a free estimate for a work project and a diagnosis of a problem if you detect one. My contact never tries to upsell, telling me only what is needed to keep, ie, the tree healthy. A detailed estimate is emailed immediately following the consult. The technician who did the in ground fertilization was polite and professional. read more

Over the years, Bartlett Tree Experts have helped me resolve many problems involving the trees on my lot. Michael DeGregorio has always been quick to respond and to recognize what should be done and to schedule the work. The different crews that have done the work, always arrived on time, were friendly, knowledgeable, and efficient. I highly recommend the company for all of your tree work. read more

Joel Spano is great to work with. We really trust Bartlett because we feel like they really do take the time to understand the needs of our very challenging backyard. The prices are very reasonable and we've even recommended Bartlett to other neighbors for their landscaping and tree needs. Highly recommended! read more

Loved how they took care of everything. We have a 90 y/o maple tree that was a nightmare to remove. It took 2 cranes and in a very tight spot. Mike at Bartlett trees was so accomodating, and the crew did an excellent job. I would not hesitate to hire them again if necessary. Their prices were less than others in the area, and worth every penny. read more

Booked an appointment about a dead tree in my backyard. The guy showed up and had no intention of reviewing the situation just said they didn't do that kind of work. Not quite sure I understand why a prominent tree company wouldn't have the ability to remove dead trees. I will never call them again. read more

I am so disappointed in Bartlett. I had used them before and though they were higher than some competitors, I had heard good things and they were very professional. I needed another tree cut down less than a year later and went to them for a quote and for the same type tree, same height, and same access they jumped their price 150%....to say I was unhappy is an understatement. read more