I had the most delicious Cochinita Steam Buns and a Sonoma Breeze cocktail (my new favorite), and my friend ordered the Pork Belly Sandwich so GOOD! and a house IPA. Can't wait to come back! read more

Bartlett Hall - Pork Belly Sandwich - Breweries Near Me - San Francisco, California

Good wings, well made Crown and Coke and comfortable. I'm not a huge fan of the online ordering/paying system. Personally, I don't really think it keeps anyone safer from Covid, just gives wait staff less to do, which is sad because I think over time it'll reflect in less tips. Plus, It's just kind of impersonal. I was disappointed that they weren't open on a Sunday. It seems like it would be a good place to watch football. read more

Great atmosphere in the Inion Square part of San Francisco. Great service...Friendly bartenders. The craft beer was exceptional. Great choices and happy hour menu was good as well. read more

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Met with a friend and shared a few bites and a drink at the bar. Venue is nice and spacious, service was friendly and prompt. Here's what we got: Shishito Peppers - Nothing really stellar or different about them, just simple and tasty. Pulled Pork Sliders - Juicy, really flavorful. I really enjoyed these, actually. Sonoma Breeze - a fragrant vodka cocktail, very strong yet refreshing and easy to sip on. He had a whiskey cocktail and a beer which I forgot the names of, but the cocktails were crafted well and the beer selection is different and impressive. The only thing I might say is that it's a little pricey here but overall, I had a great experience. read more

Bartlett Hall - Pulled Pork Sliders - Breweries Near Me - San Francisco, California

Delicious food and the cocktails are delicious. We tried the burger and the clam chowder along with the turkey club. You can't go wrong with any one. Really nice ambiance, good service. Will definitely return when we are back in the area. read more

Love the ambiance! Lately a fan of sweet potato fries and they have it here. It was pretty good. We ordered smoke salmon pizza and a kale salad. Both are delicious. Service is great. People are not too intrusive. read more

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A newer place right next door to the Handlery Hotel, half a block from Union Square and the Powell Street cable car line. Apparently it was formerly the restaurant for an adjacent hotel and converted into a "Gastro/BrewPub". We gave it a try for lunch. Kind of a dark room, with a bar along one wall, booths on the other side, and a larger dining area in the back. We sat in a booth in the bar area. Our waiter (?) pointed out the digital menu to us, and explained how we were to order online. The downloaded menu is mostly bar food, although they have a few creative dishes. I had a hamburger and my wife a salad, which didn't make us want to rush right back, but weren't bad either. They make their own chips which were pretty good. Not too sure how to rate the service because all they did was bring us water and deliver the food/drinks. You accessed the menu online, ordered online, and then paid online. We managed to navigate all of this (including registering for the service that collected the money - separate). We're not big fans of these processes, but who knows if it's a Covid thing or they love the technology. The location has a lot going for it, but there are so many other restaurants in SF to try! read more

Came here for a quick happy hour drink before dinner nearby and it was pretty solid. Happy hour is Mon - Fri from 3-6 pm and includes various drink and food specials. Food-wise, you can get two types of pizza, kale, fries, or chicken wings for $5 each. Drinks range from $5 for beer and wine to $7-12 for various happy hour cocktails. Not a bad deal! My friend and I arrived right before 6. Surprisingly even for happy hour you get taken to a table, so after we got seated we made sure to put in our orders asap before happy hour ended. We each ordered a margarita and a merlot. The margarita was pretty standard, but I found myself surprisingly enjoying the merlot which was a lot smoother than expected. I typically prefer white wines but my friend convinced me to try the merlot and I'm really glad I did! Service was pretty good. We were able to flag down our server easily for the bill, and our waters were constantly refilled for the hour we were there. Would recommend this spot to anyone looking for a happy hour spot in the Union Square area. read more

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Great place to relax near the fire! Great hospitality from the team. The old fashion was great and my daughter enjoyed the Sonoma Breeze. read more

Bartlett Hall - Old Fashion / Sonoma Breeze & a fire - Breweries Near Me - San Francisco, California

Great cocktails, fresh-tasting food, and friendly staff. A block away from Union Square and very close to many hotels in the area. read more

Bartlett Hall - Breweries Near Me - San Francisco, California

Good food great service. I had never been here and it was a very pleasant surprise. It's close to a lot of touristy things but it doesn't feel touristy at all. There were sports in the TV's but they were playing some quiet music so we watched our game without blaring TV noise. Overall a very pleasant experience. read more

Mike The bartender!!! Dude was amazing! His recommendations...his pours...and his old fashions. Top notch! Will definitely come back here again when Im in town. Terry the other bartender just as good. Friendly conversation and all around good vibes!! Especially me being a DODGER fan!! Thanks guys and CHEERS! read more

Bartlett Hall - Breweries Near Me - San Francisco, California

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Waiter is always a delight. The happy hour beer and a shot are a real and provide quite the buzz.

I was in town for a conference so ended up going here twice, once for dinner and once for lunch. Dinner-it was about 7 on a Tuesday night. We got sat at a table in the bar. Our service greeted us quickly and we ordered some drinks. Once we ordered apps we didn't get the chance to order dinner. However, once we did order dinner it came out quickly. It seemed to be the place to be with happy hour. There were many large groups drinking at the tables by the bar. I understand it is a abr, and it's no fault of the restaurant but while we are seated eating, everyone near us had no concept of space and were hovering and standing very floating. Again, I recognize it's a bar but it was a little obvious. Lunch-came at about 1 pm during the week and it was pretty dead. We were sat at the table right by the door that is kind of like a couch with small table. This time we had to wait a little longer to be greeted. Eventually I went to the host and asked if he could grab our server. Being so close to the front I assumed maybe she didn't know we were there. His response was something along the lines of to give her a minute she's the only server working. I don't think that's something you should say to guest but ok. If she was indeed that busy he could have grabbed us waters at least. Also, what restaurant in San Francisco has 1 server working during the week at lunch?! The food was good but the service was pretty mediocre. If you're looking to get in and out I wouldn't go here. If you have more time or are just grabbing some beers, check it out. read more

Gayle and I had a nice Saturday lunch here recently. We were on date weekend in San Francisco that included my birthday dinner (at Frascati) and a matinee performance of Hamilton. We arrived in the City late morning (via BART) and dropped off our bags at the Hilton Union Square. But first there was the matter of Lunch, followed by a "scenic" walk to the Orpheum Theater (via the Curran - a separate story). You would think that a hotel restaurant called "Urban Tavern" would be open for Lunch, but No. So we wandered down the block and had a seat at Bartlett Hall. I had a Turkey BLT and a Red Ale. That was a nice combination, made even better by a generous helping of nicely spiced chips. Gayle had a delicious Kale salad and a glass of wine. We enjoyed the service, and soon enough we were on our way to "Rise Up" for the afternoon. read more

food was okay, nothing special. beers were good though i wish there were more ipa options. great happy hour deals. they were understaffed and there were fruit flies everywhere read more

Woohoo! Happy hour always makes me happier. That is what lured me into this establishment. They have Delicious beer made in the back, the brewer had just gone home upon my arrival . Tasted about six of them, Dreamrider is my favorite, it smells fantastic. The bar salad is fabulous goodness on a plate. You will feel healthier just from eating this salad. The pizza was really good. The jerk wings were ok. The sweet potato fries were crunchy and potatoey, yummy, very good fries. The bartender, I think his name was Kisada was awesome, helpful, attentive. Lots of tv's for watchi g sports. I may be back to watch playoffs read more

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Stopped in while bar hopping around with the wife. Had a Lombard and a Luna Llena (House Cocktails) Bartender was great even poured the extra in a glass for us. Bruno was his name. Very nice guy. Great drinks. Good atmosphere I would recommend. We actually didn't want to leave and find another place to drink. Good stop! Thanks for the buzz Bruno! Edit.... Ok ok. We ordered another round. Wife got the same. I got a Amaretto Sour from Bruno with an Egg White!! read more

Bartlett Hall - Breweries Near Me - San Francisco, California

Super cosy cafe located right around the corner from Union Square. Came here during the Women's Nike Half Marathon and ordered: 1. Iced coffee in a glass jar it was a basic iced coffee, but because of my poor choices, the almond milk ended up curdling and soiled my drink. Eh, if you do order, specify if it's "take away" or "for here" read more

Bartlett Hall - Breweries Near Me - San Francisco, California

Got to sit right at the bar in front of the tv hung up perfectly playing the Warriors game! It was a delight rather than making reservations for tables. This place wasn't even full and the hostess said that I would have to wait about 10 for a table, but I wanted the bar right at the game! They have happy hours with beer and wine selections M-F, 3-5! Ordered up the chicken wings, pizzas and kale salad! Chardonnay was refreshing! The spicy chicken wings was of a different sauce and not buffalo styled! Pizzas were of the norm! I like the wooden and contemporary ambiance to this bar hall! It was a bit caught off guard in Union Square downtown! Good and guaranteed win! read more

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Horrible customer service!!! I ordered a drink and no one came to check back why?? I'm Mexican and older so who gives a crap?? But they cared to chase me as a l was leaving. I paid and I stayed to order a second drink just to have the same treatment. read more

This has been a long overdue review. I reached out to Bartlett Hall and had the pleasure of working with Boe for my company's holiday party. She was such a pleasure to work with and made sure we had everything we needed. Boe was able to play off my ideas and in turn had some great suggestions that I never would have thought of! You can tell she's done this before and knows what she's doing. Even during the day of, I was running a bit behind and was not there to facilitate during set up; but sure enough she made sure everything was how it should be. Not only was the service exceptional, but the food was AMAZING! A must try! Get the buffalo cauliflower if you get a chance to stop by! If I ever end up in this neck of the woods again, I would definitely stop by for drinks and food! read more

Bartlett Hall is a wonderful casual Union Square restaurant. Great service. Some of the very best French Fries in San Francisco, and they do an awesome job with the Impossible Burger. They serve their draft beers icy cold in large glasses. I love this place. read more

Decent spot, sat at the bar with a drink while waiting for my friend to arrive. Moved to a table after. Didn't really have a server when we should of, but a guy from the bar helped us out. Happy hour food has a small selection of sampler items from their everyday menu. Food came out quite quickly except for one of the pizzas we ordered which we had to remind the server/bar person. The atmosphere was good, lighting was dark, everyone seemed to be enjoying themselves. I don't know if I would have dinner here, it seems a little pricy but that's just they city. I'm not a big fan of gastropubs, they're fine for nibbles and sharing food. But that's just my personal preference. Regular service and standard food, nothing too special but it was an enjoyable experience. read more

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I would give this place 3.5 stars. The overall experience was good but was turned off by the smelly/dirty bathrooms :( We camped in here Sunday afternoon after shopping nearby at Macy's because we were starving and it was raining so we needed shelter. The bar looked good and it had a great vibe. Luckily they had couple free seats at the bar just for us so we didn't have to wait for a table which was what we wanted. There was a game playing so it was a very cheerful and loud affair but in a nice energetic way. The bartender was friendly and gave good suggestions for drinks and food. We tried few beers from their house brews like the blond ale (which was nice and light), the strange gateway IPA (which my husband loved but I found too bitter) and acute curiosity pale ale (which was light but flavorful and not bitter). We also shared french fries and their chicken wings jamaican jerk style. Good food, good drinks and lively atmosphere. Would suggest to clean the bathrooms regularly though as I had an unpleasant visit to the ladies room :( read more

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Great beer, attentive staff, laid back vibe. Good selection of beers. First stop on our San Fransisco trip. Glad we found it.

YELP 100 CHALLENGE 2017: 7/100. SECOND OF FIVE SPOTS FOR NYE! The place was pretty packed when Hubbers and I got here. Luckily, a couple of people posted at the bar were just about to leave just as we arrived! Hubbers wanted something off the house cocktail menu (can't remember which one) but the bartender went against his choice - he was solid about explaining what a horrible drink that was - so Hubbers went for the Sazerac instead. I, on the other hand, was curious about the Bartlett blonde. We wanted a little snack so we ordered the beef jerky. That was served immediately. Our drinks followed a minute later. Hubbers really liked his! And I enjoyed my beer as well. The crowd was quiet alive - probably because there was a college football game on. Definitely more poppin' (and much more cost effective!) than the first place we went to. (Please feel free to go over my review on Sam's Cable Car Lounge.) Gotta say we had a really good time here! read more

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Great service. Well priced tasty food. Warm and welcoming room and atmosphere. A great spot before the theater!

Cool spot. The people at the front are helpful, knowledgeable of their drinks, the beer is good, and the food is worthwhile. Not the best I've had but good to check out. While there, also ordered the fries, the shishito peppers, and the buffalo tempura cauliflower except without the buffalo. The fries are cooked well and include a few good dipping sauces.. The shishito peppers are the noms. I'd suggest anyone to get em. Cooked well, and lightly salted. Some of them are spicier than others tho, fair warning. The tempura cauliflower was cooked well. I got a thing of the chipotle aioli to eat it with, worked well overall. Nice little spot, good amount of seating. Will stop by again sometime when I'm in the area. read more

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Good food, and quick with the turn around. I enjoyed the mac n cheese, good creaminess, and flavor from the cheese, and I loved the panko crumb topping. The margarita was tasty, and I loved the crust, but the sauce was to sweet for my personal taste. I personally prefer more savory pizza sauces. My spouse said the buffalo cauliflower was the best he has ever had. Crunchy, hot and super flavorful were some of the words used to describe it. I just kept going back to the mac and cheese. read more

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Great place for a happy hour and drinks... food is pretty decent and beer is d'lish! Great stop for a quick nosh or even a real meal.. Staff is friendly and atmosphere is nice.. like that the coasters have some historic Picts of people from sf... enjoy!! read more

If beer didn't taste like a golden shower to me, I probably would have liked Bartlett Hall more. If I could fit into skinny jeans without looking like I have an explosive camel toe, I would have probably like Bartlett Hall more. You see, I wasn't a fan of Bartlett Hall's food or their cocktails but I noticed these beautiful, shiny copper thingamajigs. Come to find out, Bartlett Hall brew their own beer. Very cool. So, if you're visiting Frisco and like beer, Bartlett Hall is a good option to grab a brew and watch the game (lots of flat screen TVs). As for food and cocktails, there are so many better options in Frisco. I was most excited for the Emperor Norton cocktail but was told they couldn't make it because strawberries were out of season. Mmmm okie, I requested something spicy and received exactly that ($12): http://bit.ly/1v0eQ76. Nothing memorable but their Yerba Buena: tequila, lime, ginger, pinch of mint, soda water ($11)...I will never forget it. It smelled like yack and had a viscous consistency (sorry no pic).=X While I appreciate Bartlett Hall's menu creativity, I found the food to have funky flavor profiles. Everyone has different palates and disappointingly, the food here was not for me. Take for instance their Beef Tartare ($13), it was beautiful to look at but had this overwhelmingly astringent aftertaste....from an abundance of horseradish: http://bit.ly/10k0xRQ. Their take on Korean Chicken Wings ($12) didn't fare any better: http://bit.ly/1sLO8D0. Gochujang (fermented Korean chili paste) is meant to be used sparingly as a condiment but they took it a little too far by drowning the chicken wings (tasted boiled) in this salty, pungent paste. Then, they paired the wings with bacon aioli?!?! It was beyond overkill. Being a fan of the burned down Maverick, I thought the Kobe Butter Burger ($16) would be redeeming except I had to send it back because it was overcooked to a medium well (requested medium rare): http://bit.ly/1ByfF9N. The second one was much better. This burger is NOT a burger to eat alone. It's insanely rich and will probably clog an artery or two, so share with a friend. I love rich foods but even eating half was a little too much for me. I thought maybe their desserts would be more impressive so we ordered the Dynamo Donut & Croissant Bread Pudding ($10): http://bit.ly/1uyLsZr. It was satisfying and I enjoyed the temperature contrast from the warm bread pudding and the cold ice cream. However, it was nothing special as I would have never guessed the bread pudding to be a hybrid of donuts and croissants. Saving the not so great food was the staff and service. Our waitress was really bubbly, friendly, and attentive. She was apologetic about the overcooked burger and expedited the second order. Food service was kinda slow but we didn't mind since we weren't in a rush. I was in awe of the transformation of the once Mediterranean restaurant with tacky yellow walls that you can see from the corner of Infusion Lounge. The space is now saloon meets sports bar but in a very classy way with dark rich woods, edison lighting, and vintage couches. Do sit at one of their couches at the window so you can sip and stare. Given the area, finding street parking is difficult so I wouldn't make a special trip here unless you're already in the area. read more

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I had stayed at the Herbert a few times and received complimentary breakfast vouchers for Bartlett Hall. What I do like about BH is that they are open early in the mornings so its convenient to walk around the corner and grab a bite before heading out of the city. Also, the service is quick. Food is just okay, in my opinion. The voucher breakfast items are limited so I did not experience the other things they have to offer. I think the interior furnishing are nice; lots of wood and low light. read more

Nothing gets my heart beating faster than a handsome space that's steeped in saloon style decor: big Edison orbs, polished dark wood, handsome leather, grandfather clocks and the occasional ... duck decoy but without the plaid, please! Pair this ambiance with a fireplace (!) in the lounge, barrel aged cocktails, a microbrewery inside the resto and the BEST burger in Union Square, you've got yourself a gold mine. My brother choose the Maverick ($16) aka the Butter Burger. This is made of 70% Meyer Ranch chuck, 20% butter, and 10% bacon, all ground together. (OMG who thought of this?!) The patties are vacuum sealed and sous vide'd with more butter, then seared in a buttered cast-iron skillet. The resulting buttery meat is slapped in between fluffy buttered buns and topped with crispy onion rings. Basically, butter, butter, BUTTER! If you're clean eating and counting macros, this is your meal for a whole entire week! #demgainz! We did pick out healthier options like the mixed greens salad with fresh peaches topped with grilled chicken and the prawn and avocado salad. Also, to keep our salads from feeling lonely, mom and I imbibed on the Emperor Norton (pisco, strawberry-jalapeno syrup) and a Margie on the rocks. We ended our meal on a sweet note with that luscious chocolate banana cream pie. After filling our tummies with great eats, my wallet cried because I temporarily forgot I was in Union Square, thus reflecting the prices. This was after I purchased the duvet cover of my (sweet, sweet) dreams, so it hurts twice as much. Nevertheless, I shall return, hopefully in the near future (wohoo payday Fridays!) to imbibe on some more cocktails, saloon style. read more

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Decided to come here due to it's convenient location. It's fairly close to Union Square and the hotel I was staying at. It was around 9:30pm on a Friday night, The atmosphere of this place is what drew me in. Really dim lighting, spacious and it has a trendy feel to it. It was packed of people and the crowd was a comfortable one. I'm especially not a drinker nor do I go to bars... ever. But the environment and atmosphere I have to say was really comforting. We had a group of 5 and our waitress sat us at a high-top table. The waitress was super friendly and very helpful in helping me decide on a light, tasty beer. (I rarely drink, so I wasn't sure what to get!) and her decision for me was perfect. I really enjoyed my drink, as did everyone else. Their hard liquor specialty drinks are very strong. That's not just coming from me, but most of the people at my table were "knocked out" with the punch those drinks gave. They have a ton of appetizers and meals if you so decide to eat as well It looked and smelled amazing, but we didn't partake in the eats. I love that they offer some vegetarian dishes like the trending "Impossible Burger". read more

Bartlett Hall - Breweries Near Me - San Francisco, California

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Walked in after a long flight and couldn't be happier I did. Such a great ambiance - environment and staff. The beer and happy hour menu couldn't be beat either. read more

Bartlett Hall - Breweries Near Me - San Francisco, California

TMI. Not so much of the "that's just gross" or "now I know too much about you and I can't help but think of you differently" types of TMI. Rather, in this case, it was just one dish too many. Which is a shame too since A) it wasn't even necessary since we had already ordered more than enough food and B) had we not ordered it, this whole review would be very different! Having read some positive reviews from friends, I was pretty stoked to check out Bartlett Hall even before we sat down. The gorgeous look of the place (and the cute hostess) caught my eye, but it was the menu that really did it for me. I already knew I had to try their burger (thanks Janice C.!), but the food looked so good, my friends and I decided to share a couple of smaller bites as well. -- CHICKEN WINGS with Fermented Pepper Sauce, Caramelized Kmichee, and Bacon Aioli...$12 (http://www.yelp.com/biz_photos/bartlett-hall-san-francisco?select=5HuP5P-32QtHh-6kSZUQCw#8W8AgSADx5e7qcnM2I6GIg) To say these are similar to buffalo wings would be insulting. Not only was every piece plump and meaty, but they were lathered in such a delicious sauce that was mildly spicy/peppery with a slight sweetness. And that bacon aioli? Yum. -- THE MAVERICK - Kobe Beef Butter Burger, Cheddar and Stout Rarebit, Crispy Onions, and Kennebec Fries...$16 (http://www.yelp.com/biz_photos/bartlett-hall-san-francisco?select=5HuP5P-32QtHh-6kSZUQCw#e3OUQ4nD8wzwu2J6hhCuVQ) Pretty solid! Even though the bun could've been softer, I loved how buttery and flavorful the patty was (though it was a bit rich). The rarebit and onions were what really made the burger special though - so cheesy and crispy! And the fries? Perfect! -- SQUID INK TAGLIATELLE with Monterey Calamari, Leeks, Pickled Fresno Pepper, Yuzu, and Pardon...$13.95 (http://www.yelp.com/biz_photos/bartlett-hall-san-francisco?select=5HuP5P-32QtHh-6kSZUQCw#pgq_xapwrjQDkKN5lkPfIw) I love squid ink pastas, but this was a total miss. The seafood was okay, but the squid ink sauce made everything purely black. The pasta wasn't that great either, but the biggest problem were the strips of leeks, as they made every bite stringy and bitter. Had I based this purely on the burgers, wings, and service (which was fantastic), Bartlett Hall would've easily earned four stars (a little pricey for five). Yes, the tagliatelle was that disappointing. Still, I wouldn't be deterred from coming back again. Likely, if whatever other dishes I end up trying are as good as the wings and burger, this could easily change to four stars! read more

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This place was busy on a Monday evening, walked in and was seated right away. Their ordering system is flawless using the QR code and online cart. We thought there might be some wait, but this place got our food out quicker than you could ever imagine. Beer was great. I got the Grilled chicken sandwich and it tasted amazing. Would come back! read more

Did you know this place is named after the 20th mayor of San Francisco, Washington Montgomery Bartlett, who published the first English-language book ever printed in California? Oh, you read that on their website, too, huh. OK, well, did you know Drew Carey has six toes on his right foot? Thought you knew everything, didn't ya, Mr. Know-it-all? Well, I'm not so smart either because I had been avoiding this place simply because I figured its proximity to Union Square automatically meant it was mediocre. After all, that broad assumption works well for any eatery on Powell Street (except Sears Fine Foods, of course), but chef Anthony Lee took over for Emmanuel Eng and the menu, while not wildly adventurous, was pretty darn good. I figured it would feel like a cavernous brewpub, and it does with a lot of dark woods and leather and a a bunch of TV screens built into the walls at the bar. Something tells me they don't play a lot of Logo and TMC. I came on an early evening after making a pit stop at the Apple Store and was surprised it wasn't all that crowded. The bar was not overpopulated (photo: http://bit.ly/1ETOzf5), and there wasn't all that much activity in the dining area either. I was seated pretty fast next to a table of suits dominated by an alpha whom I assume was their boss since they laughed at his remarks with a certain uncertainty. I have been on a kale kick lately, so I ordered the $13 Lacinato Kale Salad, which was mixed with frisee, roasted walnuts, fried brussel sprouts, cauliflower, pickled onions and cheddar shavings. It was tossed in a light maple vinaigrette, and the result was quite delicious but not overwhelming in ingredients (photo: http://bit.ly/1RXZ4Hw). I was hungry, so I also ordered a full-fledged entree, the $19.95 Mary's Organic Free-Range Chicken, which was a roasted quarter-plus with herbed spatzle, bacon, charred radicchio and nettle pure (photo: http://bit.ly/1KYzVa1). Although the amount of poultry was a bit paltry given the price, the combination of German-accented flavors was very nice with the chicken skin nicely crisped. The rest of the menu appeared predictable for a microbrewery - sausages, meatballs, chicken wings, pork chops and even the Maverick burger. In other words, don't expect too much culinary audacity on your plate. It's mostly comfort food dolled up for the suits and marked up for the tourists. Still, the flavors are good enough to warrant a return. FOOD - 4 stars...nice kale salad, solid chicken leg, pub grub done well albeit marked up a bit for the location AMBIANCE - 3.5 stars...fine when it's relatively calm though a bit dark and conversations at other tables are a little too clear to my ear SERVICE - 4 stars...quite nice and attentive TOTAL - 4 stars...did you know female kangaroos have three vaginas?...I'm just full of good information, don't you think? read more

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Had decent food but TERRIBLE cocktail here recently. Bartenders were complaining about another bartender and management. So uncomfortable. Learn how to make a simple old fashioned and stop complaining about your job within earshot of customers. read more