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    Bartlett Baron

    5.0 (3 reviews)

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    Zara

    Zara

    1.6
    (282 reviews)
    0.4 mi
    $$

    Zara is my store for men's clothing . I bought all my clothes for my Italy trip and looked very…read moreEuropean

    If I could give negative stars, I would for the awful service! A lot of improvement needed and…read morebetter CS training. After standing in a long line to the cashier, I asked the lady cashier for a stock check because the shirt I got had loose threads and no other size on the rack. She found one and they need to get it from the stockroom, which would take additional 5-10min. She gave me instructions to pick up the item at the front of the store, on the Collections rack. I thought I could purchase the shirt and wait for it at the front...but no she sent me away. (I didn't understand why I had to leave the cashier after waiting in a long line, pick up the item I was trying to purchase at the front door area, then go back to the cashier again to purchase the item. What a weird process! Never experienced this with other stores.) I had to reiterate, that I just lined up for 10min and I don't want to have to line up AGAIN. She said, "no, you don't line up again. Just go to the side(front of cashier), and WE'LL take you IN FRONT of the line." Ok, I thought that was fair. I left and waited another 5min-10min for the replacement shirt. Walked back to the side of the cashier, front of the line. There was a different cashier, 1 person in line for purchase, and 1 person to the right at Return/Exchange line. The Cashier didn't acknowledge me when he saw me(like "do you have any question, or I'll be right with you.."). When he finished with a customer, I approached the cashier, explained that I picked up the item from stock and I was told to come back to the front of the line. Then he told me with an attitude that,"you just got here and I need to help the person in line." I further explained that I was at the cashier earlier, but was told to leave to pick up the stock and return to the front of the line. He said, with an eye roll, "well, I didn't tell you that." So I stood in line again, and waited for the 3rd time! When he finished with the customer, he wouldn't assist me, and called the other person in line for returns, avoiding me. So I stepped closer again to the cashier, asking for assistance. He moved away from me to use the other cash register, took the other customer, and told me why he wouldn't assist me, "I don't like your attitude." I was surprised..and I answered back, "you don't need to like my attitude, but you guys should know how to follow your "OWN PROCESS AND PROCEDURES." (It's ashamed that you employ a person who can't deliver professional service, who needs more training to follow Zara's OWN process!!!) Maybe if I was instructed to go back in line after waiting for the replacement stock, I would've decided then if: 1-it was worth the wait to go back in line again 2-additional wait time for a replacement stock 3-or purchase the shirt I originally lined up for, but live with the poor quality of loose threads on the seams and collar. I would've went back in line, in peace, and not be harassed by your own employee. No wonder, you guys have 1.5stars on YELP! It's embarrassing. If more customers shopped online, you're jeopardizing the dying practice of professional customer service, and corporate could close down the store, and jobs would be on the line. I'm in customer service so I know how it is to properly treat a paying customer.

    Photos
    Zara
    Proof!
    Proof!
    Jeans on sale, allegedly.

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    Jeans on sale, allegedly.
    Brandy Melville

    Brandy Melville

    2.6
    (170 reviews)
    0.2 mi
    $$

    Of all of the clothing shops my daughter goes to, Brandy Melville's always at the top of the list…read more There's bad press about this brand (just watch the documentary), but I think more people visit now, young and old! Now, there's a security guard who won't let you bring any food inside (place drinks on the stool outside of the door), and he minds the line that can go half a block long. Prices are affordable but not cheap - can't say that all materials are quality though! You could return the clothes with tags on within 30 days with receipt for store credit/ no refunds. All items are ONE SIZE and they are not consistent, so be forewarned!

    This is one of the larger sized locations I've been to which I appreciate shopping in because who…read morewants to shop in crowded spaces? I always wondered why people like to use the fitting rooms here, b/c I thought most of these products were so basic and simple that the fit should be fine. It's actually nice to try items on as each piece could be made slightly different. I ended up not liking a tank I had grabbed in multiple colors because it looked too small for me. Randomly grabbed a pair of earrings I had seen near the register as my final item to purchase along with a pair of nice shorts, and a couple of other basic tanks. I wasn't sure about the earrings, but I received so many compliments the times I've worn them that I am so happy with my purchase. The price of the items here is also decent. The fitting room was kind of icky as there was gum on the curtain and the room did not look like it had been cleaned.

    Photos
    Friends and relatives not shopping prefer to wait outside!
    Friends and relatives not shopping prefer to wait outside!
    Here's a pic from the day i was there
    Here's a pic from the day i was there
    Brandy Melville

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    Aritzia

    Aritzia

    3.1
    (95 reviews)
    0.4 mi
    $$$

    I recently visited the Walnut Creek location while shopping for several special occasions,…read moreincluding my birthday, my son's birthday, and his graduation. I had a great experience overall! I never felt rushed, had plenty of options to choose from, and found everything I was looking for, plus a few things I didn't know I needed. My only disappointment was at checkout. After purchasing nearly $1,000 worth of clothing, my items were placed into the bag without much care. In the past, my Aritzia purchases have been carefully folded and wrapped in tissue paper, which always made the experience feel more special. I wish that same attention to detail had been given this time. Overall, I really enjoyed my visit and would happily return. A little more care with packaging would have been the perfect ending to an otherwise great shopping experience.

    I came into the store to try on clothes and return two tops I had ordered online. Unfortunately, I…read morewas not greeted upon entering, and despite the store being relatively empty with fewer than ten customers inside, most of the sales associates were standing around chatting instead of assisting customers. No one offered me a fitting room or asked if I needed help while shopping, which made the experience feel unwelcoming. When I went to return the tops I ordered online, I was incorrectly told that my items did not qualify for a refund because the return window had supposedly passed, even though I had received the order that same day. The cashier repeatedly insisted I was ineligible for a refund until she eventually realized it was a mistake, yet no apology was offered for the confusion or inconvenience. For a company that prides itself on a semi-luxury customer service, the experience felt dismissive and disappointing. As a person of color, the interaction left me feeling especially overlooked and undervalued as a customer. Not worth the price and headache!

    Photos
    Front entrance view
    Front entrance view
    Front entrance display
    Front entrance display
    11.15.25 LA Dodgers caps

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    11.15.25 LA Dodgers caps
    Target

    Target

    3.3
    (538 reviews)
    0.3 mi
    $$

    Ed in Electronics is an upbeat pro who would do any organization proud. He patiently helped me…read moredecide which webcam to buy; Logitech 1080 Pro Stream on special, as it turned out. Then, my girl pondering which bicycle tire pump to get, seeing a fellow at some distance from that section of the store wearing a red Target shirt, motioned to him that we needed help, before realizing it was Ed. Wonder of wonders, Ed carefully explained the difference. Target really should make Ed not just store manager, but regional manager, in charge of training. Ed's genuineness is infectious, his range of knowledge remarkable, his casual intellect makes shopping a breeze. Ed would be a welcomed addition in Target's corporate offices. Anyone long in business knows people are quick to complain, slow to praise. So please let my words of appreciation for this cheerful, savvy soul serve as proxy for all the Target customers Ed has helped but who never bothered thanking him for his thoughtful help, for going the extra mile. Shopping and its decisions at Walnut Creek, CA Target,1871 North Main Street, are both pleasurable and illuminating thanks to a rare gentleman like Ed.

    We've been to this Target in Walnut Creek a couple of times and it's fine. We used the free…read morecurbside pickup service once and it worked well. Recently, we returned and my wife was able to find what she was looking for. On a Saturday afternoon, the store was busy, but we were still able to get in and out fast. This is one of the busier Target stores I've been to. I think my sister prefers it to the one in Oakland. It reminds me of our Target at home in Atlanta (Atlantic Station) because it has a garage and you have to take escalators/stairs up to get into the store (however, at this location, if you park outside, there is no need to take the escalators/stairs).

    Photos
    Now racism is encouraged in target.
    Now racism is encouraged in target.
    Pans
    Pans
    Target

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    Lululemon

    Lululemon

    3.2
    (10 reviews)
    0.3 mi

    5 star rating for the shop and for all of the great events that they host…read more Every time I visit I am greeted at the door. If I have a question about something the greeter has referred me to one or two other employees that can help me out. When I have needed help they have answered my questions about the product if it's something I'm not as familiar with, usually the men's line, and always offer to do a search for items on line if the store is out of what I am looking for. There are usually a few employees in the dressing room so I've never had to wait to try on anything. The dressing room area is brightly lit. What I love most about Lululemon is the quality of their merchandise, whether it be from a headband, running shorts or tights, or outerwear. Their items are made to endure numerous workouts and washings. I am most familiar with their run events (2x/month), but they had a collab with Barry's recently. The events are fun, free, and support a healthy lifestyle.

    KATE KATE KATE I had…read morea horrible experience today came early in the morning to do a return and or exchange on an item that my wife got within the last year. And apparently one of my items is from 2022 and the other item cannot be exchanged because the fitting is the same as when we first bought it. She also accused that I use the dryer to dry the clothes when we know not to dry Lululemon clothes due to shrinkage. Lululemon's policy has always been that if the item doesn't fit the same way it did when you first bought it you're able to do an in-store exchange or get a gift card for Lululemon products but the worker said that I'm not able to for no reason. I felt pretty disrespected and backhanded because I've never had an issue like this before. Shout out to Kate he did not help out or make me feel comfortable being able to shop there

    Photos
    7/10/25 FYI. Exterior. Entrance
    7/10/25 FYI. Exterior. Entrance
    7/10/25 FYI. Men's section
    7/10/25 FYI. Men's section
    7/10/25 FYI. Bought two shirts and ordered another.

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    7/10/25 FYI. Bought two shirts and ordered another.

    Bartlett Baron - fashion - Updated August 2026

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