Been coming here for about 10 years, always with my two red poodles who aren't part of this review but just so the staff can easily identify me. The younger taller gentleman, I don't know his name but he has an accent that sounds Persian, was unexpectedly dismissive today, nearly from the moment I entered. I asked him about the sale that last time he told me was going to be in September. He said try again in October I said when in October he said actually December and still didn't give a specific date. Okay, that still wasn't the reason I'm leaving this review. I casually started browsing some of the beautiful Italian shirts and without me even asking him a question he yelled across the store none of those will fit you. Look my guy, I am 8% body fat, and a semi-Pro cyclist. I'm skinnier than you and you are pretty slim. Looks like the same guy I made almost the same insulting comment to another customer a while back according to these reviews. Then he almost seemed annoyed that I continued to browse and said out loud what exactly are you looking for as if I was invading his store and/or annoying him. At this point, this was the second or third last chance. WhileI didn't feel he was entitled to an answer, since at this point I knew he wasn't going to respond with anything helpful. I told him I was looking for a wrinkle resistant white dress shirt. Immediately responded, we don't have any of those. I had already seen at least two maybe, more of them. That was it. I told him, it seems like I am bothering you and told him I'm leaving. At that point he tried to insist that he had not intended to be rude. He either intended to be or couldn't even tell that he was. Either way, it's a problem. I used to like this guy and the store for I was going out of my way to try to support local business and not just buy everything online but he is making it exceedingly difficult to support local businesses in Danville. Sincerely, Nick C. read more

What a 180deg turn from my last trip in here. Came in today got a look warm greeting, made a comment about a shirt "made in Europe" thought that was funny, covers a lot of ground doesn't it ? He didn't think so. I asked if I could try it on, he didn't offer btw, pointed to the dressing room, which has no mirror inside? Never seen that! Before I walk in, he tells me, "I don't think it will fit you it's a slim cut." I'm 6'-2" 200 w a 34" waist. Even if it was true what a thing to say! I tried it on anyway, it was really nice! $180.00 it was just one size to small L, says "he could order an XL. " Yea, I'm leaving and never coming back here again. read more

I've shopped at this Patrick James for over twenty years...going back to the Blackhawk mall location. I've also purchased at the Reno (now closed) and another two locations while visiting. I'm a huge fan of their selections. The Reno store always had great customer service but at times limited selections. I receive discounts and your magazine. This month, first week of December I walked in to find 2-3 long sleeve casual upscale shirts. One employee and one customer other than myself. As I browsed for ten minutes, I had a hand on a shirt, looking at it when abruptly the older employee says, "excuse me," walks up close, motions for me to back up. He pulls a shirt offering it to the other customer. The customer looks at me with shock. The customer turns down the selected shirt. I walk to the other side of the store and browse. I left quickly. I'll never return. The older employee who used to work at the Blackhawk store, then at this one has retired. He was classy, knew his customers and never pushed odd inventory. This employee and the other (wasn't present) employee need to be replaced. You don't even get four feet into the store when they yell, approach and begin pointing out inventory which I'm not entering for. OFTEN, you'll hear, well this would look good on you. How about that. Often I've said, I'd like to just look on my own (since I hadn't been in the store over forty five seconds. By the way....your stock was low and best description...odd for a Patrick James store. I hope you two are replaced in 2022 for the sake of Danville. read more

Such a wonderful experience at Patrick James! Picked up two suits and they look absolutely stunning. Ali was great throughout the whole process, will defiantly be returning. Highly recommend this location. read more

Despite growing up in the east bay, I have never really shopped or explored Danville, especially in this area. I passed by here purely by coincidence while waiting for food to be ready a little further down the street. After coming in, we were warmly greeted by the manager Ali. The store was very clean and had a very "elevated living" feeling. Lots of natural light too which I like. Materials are very important to us when we shop, and all of the things we picked up were made of decent materials and were high quality. We purchased a sweater and had a friendly chat with Ali about our battle with moths eating our sweaters; he was very helpful. Hoping to come by again soon! read more

Very nice clothing that you won't find at an average store. And great service! Recommended

I I have been buying nice clothing from Patrick James since they were in the Campbell Pruneyard in the late 60s I can never go to another store to find the same quality others try but they can't match I've dealt with many of their key personnel and they've helped me in all of my endeavors of clothing. I like nice clothes that last and look good on me. Ollie and Richard are great in Danville. to sum this up, all I could say, is they have quality clothing at a Reasonable price you won't have to look further. There's no other stores like them do yourself a favor and go in and give them a try you will not be sorry Jimmy D. read more

I was walking by and decided to buy a couple of shirts for hubby. And, Ali, the manager, was extremely pleasant and courteous. They have a selection of men's casual/evening shirts, which I was looking for. He helped me pick out some nice button down shirts. No hassle and no pressure. Will be coming back again. Thanks Ali! read more

Very helpful staff who will make sure you are dressed well. Very good selection but you pay for the service and the selection. read more

Patrick James - Front display with seasonal clothing. - Shoe Stores Near Me - Danville, California

Ali made my husband's and son's shopping experiences at Patrick James a most enjoyable one. They both needed to add additional clothing to their wardrobes, and that is when Ali came into play. He is quite knowledgeable in his trade. He was honest, had very good taste and ideas, and offered excellent customer service. My husband and son normally don't like shopping for clothes, but Ali made this a positive experience. Patrick James is lucky to have Ali as their store manager. It is because of him that we will continue to shop at this location and buy Patrick James' quality clothing. Thank you, Ali! read more

a professional high end store.. you cam find high quality stuff outside market hard to find.

Richard is very helpful, and they do great work with alterations. Couldn't be happier with the service.

Ali came through for me! I came in to return an item from another Patrick James store. Initially, Ali didn't think a return would be possible since it was a special item from another store, but he was kind enough to come into the store on his day off to make sure my return went through!! Ali and his team have made me a Patrick James believer! read more

I have never been treated so rudely! Owner/manager doesn't know the meaning of customer service. Plus, the store is very over priced. I would shop anywhere else but there! read more