My boots look better than brand new!! Customer service and fast turn around time! Thank you!!!!read more

Guy told me 1 week for the simple repair (one of my buckles had fallen off) on my Birkenstock, came…read moreback a week later and he had not even started. Told me he would call me when it was done, waited over a month and then I finally called and he said it has been done for a few weeks. Terrible customer service, go somewhere else

Do what they say and know what they are doing . No bullshit here - best in marin for quality shoe…read morerepair and resoling.

SHOE REPAIR AS ONCE WAS And STILL IS. excellent craftsman,…read more helpfulness. It is in the blood.

Best boutique Sonoma County -wide! Shop here and fall in…read morelove with a personally curated collection of clothing, shoes, boots, belts, and Campomagi bags! Also some nice small housewares and accessories, But the heart of Robindira's shop is her jewelry design using exotic stones in unique statement necklaces and rings. She has recently opens a second location in Calistoga which is perfect for her shop. Worth the drive to either location, especially from Marin where you would be hard pressed to find anything close to her unique inventory .

Decided to do some shopping in Petaluma and when I saw a fab pair of bright green sneaks in their…read morewindow, I decided to go in and see if I could try them on. Dark haired woman at the desk was doomscrolling on her phone and barely muttered a greeting, some blonde at the back looked dismisselvly and then decided to ignore me too. I'm baffled! I was wearing my cute mother jeans and classic rock couture jacket and nothing? Not a peep? In this day and age, people are shopping more and more online and now we know why. Also when I was checking out their super hoarder like displays, there was cobwebs everywhere so trust me, I think they know people aren't buying from them and they just don't care.

I asked EM Upholstery to work on reupholstering a 1940s chair that has really good bones. Not only…read morewas the quality of their work exceptional but also their project management and customer service was so engaging and super professional. I highly recommend this company.

Did a fantastic job repairing a broken frame on a couch. And then did a custom upholstery job on…read moreanother couch that was fabulous. Very reasonably priced and excellent service and craftsmanship.

We had the best experience working with Sean from Leather Leather for our custom American Leather…read moresleeper sofa (which we ended up getting in a fabric finish). He made the process so easy and offered helpful insights as we made our selections. The delivery process was simple with clear communication leading up. It's rare to have reality exceed your expectations -- that has been our experience every step of the way, including with the product we received. Guests always comment on just how comfortable the mattress is and are shocked that a sleeper sofa could be this supportive. I'm posting this review a while after our purchase and have to say, this piece was built to last. Thank you, Sean!

We took our Stressless recliner to Sean at Leather Leather as the arms were in need of…read morereupholstery. Having had a great experience in the past at this shop when they replaced the leather on 6 dining chairs, we knew that he would provide quality workmanship. Fortunately Sean had a leather remnant that closely matched the chair color, so we didn't have to purchase a whole hide which would have added to the cost. He promised to have it done in 2 weeks, but he surprised us by saying that it was all done 5 days later! We were thrilled when he personally delivered it the next day. I can highly recommend Leather Leather if you want quality work done on your furniture in need of refurbishing.

Great quality work. Junior was helpful in picking out fabric for our mid mod rocker and provided a…read morequote on the spot. Dinging a star based on cost and communication which were competitive (but on the high side) and ok (not amazing), respectively. Still would recommend and considering using for an additional project.

We just had our RV benches done here & are very happy with how they turned out, as well as their…read moreprofessionalism & great service. We visited 4 different local companies & our first impression of LoveSeat was the best & put it in "1st place" for our business, but another company beat their price by a couple hundred dollars so we went with someone else. This other company basically just eye-balled what we wanted done & their written estimate seemed "off"; the yardage needed seemed way too low & we were curious/worried they'd try to correct this once they started the job. After confirming the job they basically "went dark" with communication, with us continually calling them with no response, & we decided to cancel with them & return to Loveseat --- & couldn't be happier. Loveseat measured everything the first time we went in, just friendly with no pressure & no worries. Great communication too (why does that seem to be a dying art?!), as well as turn-around. Final result? We Love our new seats & would recommend them in a heartbeat! Next time we'll head here first, lesson learned!

I absolutely love coming here. Purses are my weakness so of course I like to keep my eye on the…read moregood sale and by the way folks, my husband's retired Navy that got us a discount $60 off nice right who doesn't like that. It's a great deal that's why I keep coming back over and over! Cheers my friends and SYOY 09/30/25

This Coach store is a must visit whenever we are visiting the Petaluma Village Outlets Mall. In the…read morelast 4 years we have shopped extensively (read tons :) ) from this location. Our experience by and large has been pleasant, so was it this time till the last few minutes, during having our bill processed. The lady (I suppose was the store manager or accountant). She first invited my husband to the billing machine to have his membership details and once her colleague was finished taking the details, the store manager/accountant suddenly in a terse tone asked him to wait for the collection behind the counter. Really ? Who asked her to ask him to come there ? We as always were gracefully waiting at the counter for the payment with a touch less card and the merchandise pick up. The same details could have been shared right from that place. I strongly recommend the store management to look into this behaviour and apprise.

I love this shop! Sherill is amazing and I love how she helped me find my personal style. Recommend…read more100%!!

owner was laughing at me, talking badly about me and making inappropriate comments about my body. i…read morethink she failed to realize the person she was talking to about me was my own sister who i came into the store with. very weird vibes.