I do NOT recommend W & W Autobody in Westborough Ma at all! My car was sent to them for a small…read morerepair from a dent from a car door. I received my car back and it was incredibly dirty on the inside. It appeared as if they sanded with the door open and didn't put plastic down. My car was cleaned the day before it went in for work so it's even more frustrating. Another issue my car had an intense paint smell on the inside for about three days that was unbearable. Any professional and reputable business that received a car cleaned wouldn't send it back dirty. I called the Autobody shop to bring it to their attention and give them a chance to make things right and the girl that answered the phone couldn't care less. She put me on hold a few times and said sorry for the inconvenience. She didn't deny they sanded with my door open and didn't put plastic down and I said how could you give a car back looking like that when it wasn't sent to you that way. She didn't care and said someone would call me back. It's been 15 days no one called. I didn't think they would. Don't trust them with your car!

Person answering the phone was rude, abrasive and condescending. Stepped over what was being said…read morecutting me off in mid sentence. Very very rude... Great way to loose business and recommendation from a prior customer. On a good note: W and W is a good body shop. Clean, modern and high quality. Customer contact over the phone needs cut the Wusta attitude.

Didn't get work done. Got 4 estimates. They were $1000.00 over everyone else. And that was a non…read moreinsurance deal

They have to be the single most amazing autobody shop…read more Someone hit my car when I was parked on the street, and my front bumper was about 1/3 disconnected from my car. Ultrashine arranged for a tow truck to come pick up my car, called me when the car got there, and continued to contact me every step of the way. My car was ready in just a week--the last time I was in an accident, it took the autobody shop almost 3 weeks to fix a dent in my back bumper. My front bumper looks spotless, and they also cleaned and vacuumed the inside of my car! The office staff are so polite and helpful. Phone calls and emails were always answered in minutes. I've seriously never expected such amazing customer service. All I can say is thank you, thank you, thank you!

I was in a collision in my 2018 Audi A4. Audi Natick recommended Coach and Carriage and I was very…read morehappy with their work. Joe estimated from photos I showed and later from the car itself that they could fix it for $10,000. The front end was pretty smashed, but they got it looking perfect and it was $8800. Great job! Car is like new, am so happy! Highly recommend, and thanks to Joe and the team, esp Jill in customer service.

I was referred to this shop. Enrique (owner) was very attentive and charming until he hooked my…read morebusiness. The repairs of the body work and paint job were poorly and sloppy done. I returned the vehicle twice to the shop in order for the shop to fix the issues. Once my insurance provide payment check, the owner Enrique kicked me to the curb. He's been ignoring my calls and texts. Unfortunately Coach & carriage is not in my insurance network and so they can't intervene and force this company to fix my vehicle. I now have to look into legal action against this unprofessional company. DO NOT USE Coach &Carriage. You will be disappointed.

I could not have asked for a better experience. Mike responded immediately after my insurance…read morecompany contacted him (Monday)- and I brought the car in the next day - his team ordered the parts, they came in by Friday, and on Monday, I drove there where my insurance rental was waiting. 10 days later, a call that the car was done - the job was perfect, and i dropped off the rental that afternoon. It was absolutely painless - Mike's coordination with Mapfre's E-Z Car program just made it a piece of cake. I hope i don't see him again for a while, but if i need auto body work done - he's the guy! If i could give 6 stars i would.

My wife has had a love hate relationship with her 2005 Nissan Quest. We have had the folks at Best…read morerepair our van two or three times for minor accidents with great satisfaction. We recently stopped by when the door handle (outside) came off. Not really sure how that happened, but Best fixed it without even charging her for it. Just a customer friendly business that understands people will keep coming back when good service is given. I have also had my car in for repair and found Best to be an exceptional business that treats you fairly.

Easy process! Very friendly. They went above and beyond to get my car fixed, covered by insurance,…read moreand cleaned.

Brought in a 2017 Mercedes GLC-330 for bodywork. The usual damage from the road wars: dings, dents,…read moregouges, scrapes. Naturally we were a bit skeptical when we first visited; the shop is not glamorous and the office is unassuming. They have several buildings and bays and the shop was busy. After two weeks the car was ready and the job was done. The car was spotless. Every ding was undinged, every scratch unscratched, every dent undented. The paint was blended and the car was clean and shiny. Now if we can just avoid bad drivers, shopping carts and old ladies with poor eyesight....

these people are an absolute pleasure to work with. Danny and Kobe are so fantastic. responsive,…read morehonest and they do an outstanding repair job. I would highly recommend this place to anyone

My car was rear-ended in a minor accident, and when my insurance company gave me a list of places I…read morecould take it for repair, HTAB was at the top of the list and I picked them due to their being within an easy 10 minute drive from home, plus their stellar Yelp reviews. Sometimes businesses with high Yelp ratings disappoint, leading one to hypothesize that they must've paid some "reputation management" outfit to inflate their numbers through the use of shill reviews by AI-generated sock-puppet accounts. (Yelp tries to combat that but there's only so much they can do given today's scale of shady internet shenanigans.) Well this is one place that totally does deserve all its glowing feedback! This place turns out to be an owner-operated business, and I dealt directly with the owner who was a both very knowledgeable and relatable young man, I'm guessing in his mid 30s tops. The other two employees I interacted with were similarly very pleasant and helpful folks...none of the gruff or sullen vibes you often encounter from service workers in this region. When I told them that I would be going out of town in a few days, they expedited the work so that my car would be ready just in time---and most impressively, they kept me updated on its status (via both text messaging and email) nearly every day until I came back to pick it up! Not only was the work done flawlessly making the car look brand new, but they even gave it a free car wash AND full interior detailing! (It had been covered in road salt/grime from a recent snowstorm and I had not vacuumed the inside for almost a year, lol---so they got their money's worth from whatever car wash place they must've taken it to, lol.) I only wish EVERY business could be as damn near perfect as these folks, let alone car-related businesses! Can't recommend them enough, and would definitely go back if, gods forbid, I got into another accident again.

I've been using All Car Care as my go to for many years now, and recently several accidents on the…read moresame car that I came to them for. Having a bad teenager driver is no fun, but once again All Car saved the day! They actually gave me back the car a week early, and again the work was quality. Great service, quality repair, awesome work - I call that a Win Win!

They are great! Denise handled everything with the insurance company. Great work! I have had two…read morecars in for repairs in the last two months.

They did an amazing job with my 2010 Honda Civic. The clearcoat on the roof and trunk was peeling…read moreand flaking b/c Honda did a bad job with the paint formulation for the year my car was made. They quoted me a price and described in detail exactly what they'd be doing. They take off all of the seals and stuff on the car so that the paint job will last, so it's a little more expensive than other places, but I decided to save up for this better quality work and just do it. I'm *so so so* happy!! My car looks better than the day I bought it on those panels. The paint color perfectly matches the rest of the car. They even detailed the inside for free and touched up other spots on the car. They were super nice and very responsive through the whole process. If you're thinking of going somewhere else to save some money, don't. These guys are awesome.

My car had damage in the rear. They determined the lift gate, rear sensors needed to be replaced…read more All replaced with OEM parts eventhough insurance company wanted them to user older parts. They fixed everything better then new! Paint, bumper, chrome, sensors, camera, life gate and much more! Paint was perfect and get this they changed my battery. I pick up today and entire truck inside and out detailed better then new! Highly recommend them.