We've been using Heavenly for a few years now as our local sitter moved, and at the recommendation…read moreof some friends. It's a bit further out from home but all the in-town options were littered with bad reviews so we knew that we'd have to head out a little bit to get something we could trust. Our odd couple duo love it here and know the route so well they'll start whining even a mile or two out. They get loved on and have never come back with any issues. The onboarding process is extremely thorough (including the meet + greet/tour) and I'd recommend this location to anyone looking for a boarding option for their fur babies. Our extended circle (as well as the siblings of our husky) all go here as well - so if you ever catch the derp parade on the grass, those are probably ours! PS - the grooming service is also great. we have a husky and those are *no joke* so that adds at least 1000/10 extra points

DO NOT LEAVE YOUR DOG HERE!…read more Absolutely unacceptable experience. I picked up my dog from Heavenly Pet Resort in West Covina, and she came home covered in ticks. Not just one or two--she had ticks ALL OVER HER after staying at a facility that is supposed to provide a clean and safe environment for pets. As a pet owner, that is completely unacceptable. What made the situation even more frustrating was the initial response. Instead of immediately taking responsibility, my wife was told that our dog must have gotten the ticks after we got home. That explanation made no sense to us, especially considering the number of ticks we found almost immediately after picking her up. It felt like they were trying to shift the blame instead of taking our concerns seriously. Instead of bringing our dog home and enjoying having her back, we had to inspect her from head to toe, remove ticks, worry about tick-borne diseases, sanitize our home, and take her to the veterinarian. No pet owner should ever have to deal with that after paying a boarding facility to care for their pet. To their credit, they ultimately refunded the cost of our stay and paid for the veterinary visit, and I do appreciate that they took financial responsibility. However, a refund doesn't erase what happened or the stress and concern it caused our family. We trusted them with a member of our family, and they let us down.

Ian has done an incredible job with Drako in just the first few lessons. He's already helping him…read morewith obedience, staying calm, barking less, and walking so much better. What I appreciate most is that Ian takes the time to listen to your specific concerns and goals for your dog, then tailors the training to focus on those needs. Ian has also taught Drako commands that have made a huge difference. I'm now able to walk Drako much more calmly using those same commands. It takes me a little longer to master them than it does Ian, but the foundation is there, and it's made walking Drako so much easier and more enjoyable. Ian is patient, genuinely loves dogs, and has a fun, playful approach that makes training enjoyable. His knowledge and ability to connect with dogs is truly impressive. I highly recommend Ian to anyone looking for an exceptional dog trainer!I

I can not express how much of an amazing trainer Ian is!…read more I have a dog, Deku, who had behavioral issues. Deku has been through a previous board and train, but I feel like that board and train mainly tackled his obedience, not his behavior issues. I let Ian know about all of this prior to boarding Deku and he made sure to explain his process with me. He also made me write down goals for Deku so that he can focus on them and make sure he tackled through them. I boarded Deku with Ian for 3 weeks and Ian made sure to send over progress pictures/videos every single day! I appreciated the content of Deku because that is basically my baby lol. There was a mid session where Ian taught me how to properly use the ecollar and showcasing what Deku has been up to the time he was with Ian. Deku was pretty much a different dog by the mid session, so it excited me to have him back after the 3rd week. The day I got Deku back, Ian showed me all of the progress and work Deku did and he was completely different. Deku stopped reacting towards people/other dogs and he was very obedient with following all commands! It's been almost a week now and Ian has checked in on Deku while he's been at home for the week and I also have follow-up sessions included in my service! I have been so happy with Deku is at! Before, I would be too scared to bring Deku out in public due to his reactivity/behavior, but I truly believe he is a completely different dog now, for the better! Overall, I would HIGHLY recommend Ian to EVERYONE. He is the real deal. I do feel like Ian knows how to connect with these dogs and emphasizes about how important relationships + communicating with your dog. Ian id the BEST!

Wow we we're anxious about this. Kind of like "give your keys to the favorite car for the first…read moretime, the only car, to the cat and genuinely wish her a good time." I imagined her making brownies, popcorn, having a BBQ and not turning off the grill afterwards. Carried away-then I remembered this is Molly, our favorite cat, and prepared to have someone else in our messy house. The manager "Mollie" was very organized. We, were very detailed. I organized food in one cabinet, with post-its for info, post-it where her room litterbox was after already giving info to the manager I think it helped make things simpler. We started getting daily reports, with "basics" box checked. They were thorough, precise, and complete. My Dad worked for Polaroid for 20 years, and these pet sitters were awesome at taking pictures. Every day we'd open up the emails and this noise would come out of our mouths: not ooh! Yecch! But...: Awwww, look at how cute she looks. Her wariness and caution as a cat showed, but her shyness rounded the corner a bit. Sitter4paws let us take a long vacation worry free at what we thought were reasonable prices, for a truly truly worry free vacation. Great communicators, responsible, and reliable, and awesome photographers. Thank you!

Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

So this was my situation. My poor baby poodle Koji has been keeping our boxer Kiwi company outside…read morefor the last year. Kiwi has been really sick. Sadly, kiwi passed away and poor Koji needed some help. It was time to bring him back indoors! His hair was out of control! He was filthy, and needed major grooming. I mean MAJAHHH grooming. Check out the before and after pics... insane. You couldn't even see his eyes. I know bad fur mama. I searched for a local groomer and Sarah was the 1st to respond quickly! I got so lucky because someone had rescheduled and was able to bring Koji in immediately! Sarah is amazing. The minute Koji met her you can tell how passionate she is about her craft. She immediately connected with Koji, and gave me a brief consultation on how long it would take for the services. We left Koji with Sarah. Koji had a lot of work done! It took about 3 hours to make sure every area was given attention too. It's located by the West Covina mall -- so it wasn't a problem to kill some time. Koji got a full service groom ... which was teeth, nails, ears, sanitary shave, haircut/trim, skin check, bath, blueberry facial, and dry. He even came out with a cute bandana. We couldn't really style him because she had no choice but to shave his hair because it was so tangled. But You guys! OMG! He came out looking like a new dog and he smelled like a baby! . She did exceptional. I think there are very few groomers in this world who truly care about their clients and furry customers! Sarah is one of them -- she truly cares about you fur babies and will do whatever it takes to ensure the job is done with care. I highly recommend her for her grooming services! I saw she also offers a doggy day care. It's good to know I have someone I can trust to care for Koji when needed. I hardly give 5 stars unless I feel it's exceptional service--- and this groomer is!! I'll definitely be back! Thank you Sarah for your passion, your craft and attention to detail. Koji will definitely be back!

Called because I needed a dog walker. Sarah answered and enlightened me on so many things. Even…read morethough I didn't need services, she spent the time answering all the questions I threw at her. She is so lovely and resourceful. She is even looking up other dog walkers for me as we speak so I thought I'd let everyone know. This is our sweet pup.

We have taken our Frenchie puppy to London Ridge for daycare and overnight boarding and they are…read morefantastic. They are so loving and their home and yard are beautiful and clean, and have all the amenities our dog needs. They send pics and provide updates, and have fun extras like pup cups, yummy snacks, and even will do fun arts and crafts! We highly recommend London Ridge.

Amazing people work here. Very professional and dedicated to service. Not rushed and answered all…read moremy questions.

I had a great experience at Wonder Dog Ranch. My dog, Lola, was in fantastic hands…read more ​A huge thank you to Kevin, who was one of staff members, that took great care of my puppy Lola and I. He handled everything and made me feel completely at ease. He was so professional and clearly cares a lot about the dogs. ​When I picked up Lola, she was happy and tired from playing, which is exactly what I hoped for. I will definitely be a returning customer!

We recently visited Wonder Dog Ranch with hopes of finding a safe and fun place for our dog to…read moresocialize and play. However, a few red flags made us uncomfortable with leaving our pet there. First, when we arrived, we weren't allowed inside--not even into the front office. Instead, we had to fill out all the paperwork outside. When we asked to see the play area where the dogs would be spending their time, we were also denied access. This raised concerns about transparency. Inside the office, we noticed a TV monitor and asked if it was used for pet parents to check in on their dogs during pet play time , Kevin told us no. This meant that once we left our dog, we had no way of knowing how they were being treated or interacting with other dogs. When we asked for a visual reference of the play area, he only had a few photos, which showed a couch and some toys--not the engaging and structured environment we were expecting. We did leave our dog for the initial evaluation. Before I left I asked him if he can take a video for me for todays at least, so that I can see how my puppy interacts with his stay , he then assured me he would be able to do that. My husband and I left to grab a bite, and returned in 45 min. When we returned I asked to see the video, and he said he did not take a video of my puppy interacting. After we left we discussed it and didn't feel comfortable with the lack of access and transparency. We ultimately decided not to bring our dog back. While we can't say anything negative about how the dogs are actually treated, the fact that pet owners aren't allowed to see where their pets will be playing or how they are interacting raises concerns. For us, peace of mind and trust are essential when leaving our pet in someone else's care, and unfortunately, we didn't get that here. Kevin appeared to be a nice gentleman, and maybe a bit old school, but this wasn't for us.

We waited a few weeks before writing this review so we could see how Soba adjusted after coming…read morehome from training. She's settled back into our household beautifully, and her training has been going incredibly well. We practice her commands every day, and she's noticeably calmer, more responsive, and an absolute joy to take on walks. Overall, the time she spent away was well worth it. She came home with a solid foundation, and we've gained the knowledge and tools to continue reinforcing her training. We'll definitely be sending her back for boarding and refresher training while we're abroad later this year because we couldn't trust Juan and his team more. Juan has also been excellent with communication, always taking the time to answer our questions and provide guidance. We highly recommend him and his team to anyone looking for quality dog training.

Let me start by saying I would give Juan and his team a 100/10, and here's why:…read more When I was looking for training for my 4-month-old Cavapoo, I did a lot of research before making a decision. From day one, Juan provided exceptional customer service. He was never pushy, took the time to explain the training process, answered all of my questions thoroughly, and was always easy to reach whenever I needed him. I ultimately chose the 5-week off-leash obedience program. As difficult as it was to leave my puppy for that long, it was absolutely worth it. My dog came home calmer, more confident, and with a much better understanding of commands such as stay, down, place, come, yes, and no. She listens significantly better and is clearly more focused and well-mannered. Oh and let me not forgot to mention she is now crate trained and potty trained. She now sleeps comfortably in her crate and understands that potty time happens outside. The facility itself is beautiful, private, and extremely clean. I also want to give a special shoutout to Dom for the incredible care and dedication he showed my dog during her stay. If you're considering professional training for your dog, I highly recommend reaching out to Juan and his team. The investment was one of the best decisions I've made for my dog. and I'm so grateful for the foundation they've helped build for her future.

My wife and I have gone to three different dog trainers, and we think Alden has been the best dog…read moretrainer so far! We HIGHLY Recommend this guy! Firstly this guy knows dogs! He understands what works for different kinds of doggos and their personalities. He also is super nice, friendly, and helpful when you are working with him. You can tell he loves what he does. He knows why things work or don't work in dog training and why one trainer or place my recommend one thing vs why it might be different for your doggo. We have a large doggy named Milo and he kept nipping and jumping on people. Play biting and jumping for bigger dogs is difficult because we have older parents and his jumping and nipping could hurt them. We also have a newborn baby we were worried that our doggo would be rough with him since he kept rough playing, nipping/biting, and jumping on us. HOWEVER, with Alden's support we saw a sudden and quick decrease in our doggos behaviors. To all you dog owners out there looking for good and well-rounded training THIS IS THE GUY! Alden is very honest and even though we pushed for possibly doing boarding 2-week training he told us our doggo didn't need it and didn't want to push it on us. My wife and I really love working with him and hope to continue to have him there for our doggos life trainings! We recommend him 5-stars. Thanks Alden!

Great service! Alden was super attentive and gentle with my pup, Waffles. I never had to worry…read moreabout leaving my dog in Alden's care. He even helped learn some new tricks during his stay. Alden is knowledgeable when it comes to training tactics and can adjust based on each individual dog's needs. Additionally he handles leash training with ease even with the most rowdy dogs. I highly recommend Alden for both training and boarding services.

I literally hear this woman screaming at the animals when I am a customer at the business next…read moredoor. The dogs are constantly fighting, and all she ever does is scream at them to stop. After hearing the way she treats them I would never bring my dog here in a million years.

I don't know how they are with the dogs but whoever answered the phone has the worse phone…read moreetiquette I've ever experienced! I called to ask a few questions about boarding my puppy. I kindly said "hi, I'd like to inquire about boarding my dog for Thanksgiving " and she answered by saying "yeah, but I'm not like other places" and I said "o.k." She then repeated herself like 3 more times saying "I'm not like other places". So I asked literally out of pure curiosity at that point "what do you mean? What's different about you?" She then very aggressively asked "Well does your dog get along with everyone?" .....the conversation continued for a bit and then I just said thank you and hung up. And yes! My dog gets along with other dogs, has all her shots and is fixed! I wouldn't even consider boarding her if she didn't fill all these requirements! If this woman is this rude with a complete stranger /possible new customer, I can only imagine how she treats the dogs. Doesn't sound like she is happy doing what she is doing.....

We were so happy to find Lola's Pet Sitting Service…read more Lauren has given us peace of mind when we travel. Our dog is happy and comfortable in her own home. She gets walks and loves to play hide and seek with Lauren. lol She treats our sweet doggie like her own. Very responsible and on time. Highly recommend.

Lola's Pet Sitting services have been outstanding! Lauren has been so accommodating and our three…read morecats love her. She's always on time and always adds a personal touch to our kitties. I highly recommend her services and she's the best! Walter and Terry