I just get a nail trim when I come in, but it's always fast and they really care about the dogs!

Popping in for another 5 stars because I've been seeing Brittany at now, for over a year and she never ceases to amaze me. Consistency central! The way she keeps my dog comfortable, every time we come in my pup is ecstatic to see her! She soothes her through the more difficult tasks like ear plucking. The haircut is always exactly what we discussed. She's talented beyond measure. And I have a golden doodle!! it's so hard to find great and patient doodle groomers! I love this place. I love all the staff and I'm so grateful to have found it. read more

Bark If You’re Dirty - Phoenix - Fresh cut on Poppy - Pet Stores Near Me - Phoenix, Arizona

every single time i have come in to return something they cannot find me in the system and or what i have purchased does not show up!!!! told that you don't need a receipt to return something, that it will be in my account. plus i have been a loyal customer for over 3 years and all the points i accrued were flushed down the toilet when they acquired a new computer system. such a major disappointment being that we get our dog groomed here at over $80 a pop every 4-6 months and buy all our dogs food and treats here. it's such a blow to have to put your name and phone number in their system over and over again because it "isn't showing up in the system". how do you live with yourself when you tell your customers that they earn points for buying from your establishment yet every time something is bought it's not stored in the customers account!!!! i have been a loyal customer of yours for years and when i have tried to return something i'm told i can't because it's not showing up in my account and then to have all the points i earned list because you changed your computer system and then even after changing your computer system ut keeps lising my information!!! in fact it wouldn't even allow your ownnemployees enter my information in. i had to enter it myself only to find for a third time ince again my information is lost or it didnt record what i had just purchased!!! so just know that if you buy something from this shop you will not be able to return it! read more

See all

Wonderful experience! Brittney did an amazing job grooming my poodle mix, and everyone who worked there was so friendly. I've also used their self-wash station in the past, and they provide all the supplies you need. Great prices, excellent service, and a fantastic selection of food, treats, and toys. Highly recommend! Thank you! read more

Bark If You’re Dirty - Phoenix - Haircut! - Pet Stores Near Me - Phoenix, Arizona

If I could have adde0 stars, I would have done it! If you don't know how to groom a doodle, then don't!!!! My grandfurson looks horrible!!!!!! The groomer didn't even bring him out! Outrageous! Paid $125 for a chop job! Never again! I'll be calling again tomorrow! read more

Bark If You’re Dirty - Phoenix - Seven looks terrible! - Pet Stores Near Me - Phoenix, Arizona

Love this place! They have awesome homemade treats that our corgi loves. They also sell cute little birthday cakes which our dog ate very excitedly. Nothing made him sick and he always enjoys eating treats, cookies or cakes from this location. We have also used some of their services such as nail clipping. The items like toys can be a little pricey but overall I continue to return to this location for nice snacks for my dog. The customer service is also very good. Our dog gets so excited when he sees us come home with one of their signature brown bags! The store also has special events every so often. For example, they recently had a free donut treat for dogs for national donut day! Very fun. read more

See all

I took my brand new adoptee (a very overgrown lil guy) here today for his first spaw day since we've met. I didn't know much of anything about how he would treat a groomer or behave. He had at least 3x the coat he needed, among other needed maintenance areas. He was treated so well by Brittany (sp?) and came home looking, feeling, and smelling fabulous! I've always loved supporting this business, but now I feel great knowing I can take this new guy in and he'll get the best treatment. Thank you! read more

Bark If You’re Dirty - Phoenix - BEFORE: an adorable, yet out of control wild child - Pet Stores Near Me - Phoenix, Arizona

See all

Friendly staff. Especially Carlin! . Even kissed my dog which is a HUGE PLUS because I don't do that. ‍ Thank you!!! read more

Bark If You’re Dirty - Phoenix - Love the service and staff. Very friendly and even kissed my dog! Such a plus because that is not my thing. ‍ Thank you! - Pet Stores Near Me - Phoenix, Arizona

My sweet little ginger snaps was Terrified of getting her nails done, and they were getting crazy. I didn't know what to do because every time we tried to do them at home, she would scream bloody murder. I cannot believe the level of service and skill because her nails look stellar with zero drama! Mother and baby are doing just fine. I don't know the name of the goddess that took care of my sweet baby dog, my husband had to take her as I was too scared. Whoever it was, Thank you!! read more

Bark If You’re Dirty - Phoenix - Happy pup - Pet Stores Near Me - Phoenix, Arizona

What a sweet spot to give a dirty dog a bath! So helpful and user friendly...thank you! read more

Bark If You’re Dirty - Phoenix - Sweet Pax getting a bath on Saturday morning...yippeeee! - Pet Stores Near Me - Phoenix, Arizona

Payton is a rock star!! I took a stray dog in for a bath because it had ticks. I got some of them, but Payton dug in and found so many more. The dog is now on a stray hold with AZ pug life rescue while we look for her owner. read more

Bark If You’re Dirty - Phoenix - Pet Stores Near Me - Phoenix, Arizona

Great people working here, friendly and eager to help. Grooming is great, patient and follow what you want done. read more

Pay no attention to the negative reviews, we love bark if you're dirty! I've been coming here for about a year now and I've had absolutely no issues whatsoever. We've been all over the place for self serve pet washes and this one is by far our favorite. The employees are always so sweet here. My dog gets so excited to see the employees. This is the only pet wash that I've been to here in Arizona with dog shampoos that actually have a lasting scent. My dog does have sensitive skin and they don't irritate her at alllllll. They also seem to have the best water pressure out of all the places I've been as well. Other than the pet wash they have a variety of natural treats. We also love the birthday cakes here! read more

Bark If You’re Dirty - Phoenix - Pet Stores Near Me - Phoenix, Arizona

See all

I am so incredibly disappointed in this location. I have been taking my 2 miniature doodles here for years. Their next appointment was scheduled for 4/12 at 8 am, booked weeks ago (and note this was the FIRST AVAILABLE they could accommodate both, same time, on a weekend given I work standard business days/hours). Today they called me to let me know (one week out) that they aren't able to honor my appointment because my dogs are "large" and they cannot have them done at the same time. Dogs they have been grooming for years. I am absolutely floored by the lack of professionalism for a once-loyal customer who spends $300+ for 2 grooms regularly that oops, just a silly system mistake and seems like they can accommodate all of their other clients but not me. So disappointed and will not be returning here and can no longer recommend their services either. What a terrible customer experience. read more

Good service and very attentive to our dogs. Reasonable pricing for clippings and washing and the dog treats.

My dogs favorite store! Always come here for their natural selection of treats and food read more

Bark If You’re Dirty - Phoenix - Lala paying for her food and treats - Pet Stores Near Me - Phoenix, Arizona

The ladies in this shop were so nice and helpful! They have a huge selection of pet goodies. I went here to get my puppies a birthday cake and treats. They did not disappoint! The ladies recommended giving the puppies a small slice of the treats to make sure their tummies didn't get upset, I listened to the experts. I look forward to returning for more goodies for my puppies, I don't plan to only treat them on their birthday lol read more

See all

We've taken our dog Wally here for nail trims since he was a puppy. They're always great with him. I love how they have fun events and create a sense of community. read more

Bark If You’re Dirty - Phoenix - Pet Stores Near Me - Phoenix, Arizona

Walked in on a Sunday and got helped right away. Did a great nail trim on my difficult min pin. Definitely coming back.

I really didn't want to leave a negative review, but after today's experience, I feel like I have to speak up. I stopped by to give my dog a bath and noticed they were accepting walk-ins for grooming. Since my pup needed a quick face trim, I figured I'd give it a try. They told me it would take about 3 hours -- no problem. But less than an hour later, I got a call from Gabriel, who sounded visibly annoyed, telling me to come pick up my dog because she was barking. Mind you, this was her first time at this location, so of course she was a little anxious. Instead of being understanding, I was told to come get her immediately. When I arrived, I told the front desk staff I hoped my dog hadn't been mistreated. She responded by saying that Gabriel was frustrated because my dog wouldn't let him groom her. I'm sorry, but isn't that part of the job -- knowing how to work with anxious or nervous pets? Then, as Gabriel brought my dog out, he accidentally hit her with the bottom of the door -- she yelped, and my heart sank. It made me wonder what else might have happened during the short time she was there. He didn't apologize, didn't show any concern -- just told me to bring her at 8 a.m. next time because she was "distracting other dogs." To top it all off, her face was unevenly trimmed and still wet when I got her back. I've taken her to other groomers and never had an issue like this. Extremely disappointed with the lack of professionalism and compassion here. read more

Bark If You’re Dirty - Phoenix - Her face before.. all she needed was a trim around her us not shaved. - Pet Stores Near Me - Phoenix, Arizona

See all

Honestly one of our favorite places to come bring the dogs. I love their self serve dog wash, the shampoos, conditioner and cologne smell great. I love their verity of treats in the shop. I have used their groomer in the past and had no issues! read more

Always friendly and able to get my difficult pug in for a nail trim! The team that works there is extremely helpful.

I love coming here and so does my dog Lucy. It's very easy to schedule appointments over the phone and the team members are always so friendly and accommodating. Kasey is wonderful and does such a great job with my pup Lucy. Grooming can be quite the traumatizing experience for dogs at least for mine lol but here she feels safe and cared for. Definitely recommend. :) read more

Bark If You’re Dirty - Phoenix - Pet Stores Near Me - Phoenix, Arizona

They do an amazing job on BOTH of my German Shepherd's. They are quick and friendly. They get us in and out. Communication is always good. Thanks for going above and beyond with our fur-babies read more

Took my Golden Retriever in today. My dog was a disaster! After getting the spa treatment from Brittany , my dog looked and smelled runway ready! Great staff, great prices and highly recommend Brittany as a groomer! She's the best! read more

We have been looking for a new grooming service and this place is amazing. We dropped our mini sheepadoodle off here and wanted the teddy bear cut and what we got was amazing! The staff was so friendly and our pup was very happy and didn't have any cuts or scratches and we can tell they were very gentle with him. You guys have definitely earned yourselves not only a five star review but a life long customer read more

I have taken my borderdoodle to Britney and she does a perfect groom on my dog. She listens and does exactly what you want but can give ideas if you're not sure. I will definitely keep bring my dog back for grooming. The shop is great too for food and other items. read more

It was my Furbaby LilyRay's and I on our first experience ever with Bark If You're Diry, and we absolutely will be returning. The staff was friendly and courteous from our first step inside. I believe they build rapport with the customer because they automatically knew we were new customers and walked us through the process willing and available to answer questions when needed . They weren't pushy or annoyed even though it was closer to closing time. Even the other customers were friendly understanding and patient. The BEST part is it was affordable, I was surprised by the affordable cost even adding on a treat and a toy for my border collie .. I will definitely be returning. Thank you for having us!! read more

Bark If You’re Dirty - Phoenix - LilyRay waking up fluffed up && super soft! - Pet Stores Near Me - Phoenix, Arizona

I've been bringing my dog to Bark If You're Dirty for nearly 3 years, but after yesterday's experience, I will not be returning. The service was shockingly unprofessional. Gabe, the groomer, didn't complete my dog's grooming, first blaming his overloaded schedule, then turning around to blame my dog, claiming she was being difficult and not receptive to grooming which is baffling as she's never had an issue before. When I asked to speak with someone in charge, I was told there was no manager available, and that Gabe's job was to simply "shown up see his schedule and fulfill it" His attitude was incredibly passive aggressive throughout our interaction with zero accountability and professionalism. When I requested my dog back, he handed her over in a condescending manner and said, "Here you go, free of charge," which felt more like a jab than a gesture of goodwill. I waited at the front desk to voice my concerns, and while Amelia initially tried to listen, things escalated quickly when Gabe came back out and began arguing with me yet again. Instead of deescalating, Amelia joined in the dismissive attitude by supporting Gabe rather than the customer's distress. Both employees handled the situation with disrespect and zero professionalism. I am extremely disappointed by how my dog and I were treated as this is NOT how any customer should be treated. I understand we all have busy schedules things happen and we can become overwhelmed however, the fact that I had to leave with an unfinished grooming, a stressed-out dog, and a horrible experience is beyond frustrating. This used to be a place I trusted, sadly not anymore. read more

What an amazing job!! I loved what they did with Barbie!! Her cut was adorable!! Reasonably priced, quick and efficient! read more

Bark If You’re Dirty - Phoenix - Barbie - Pet Stores Near Me - Phoenix, Arizona

See all

Everytime I try and schedule a grooming appointment here, they avoid the actual booking of the appointment at all costs. It's like you need to be in a secret club to get a grooming appointment here. read more

Great place! Love the DIY dog wash stations. Staff are friendly. Large selection of food and treats as well.

Today you all lost a customer. We have been customers of Bark If You're Dirty for the past 5 years. We started using them when there were known as (Wag n Wash). I have two dogs. One that requires full grooming and the other that only requires nail trim services. This morning I arrived a little past 8:30 to bring my pup for a full grooming service. Our original appointment was suppose to be for Saturday morning at 8am on 8/19. I was contacted by Bark If You're Dirty on 8/17 requesting that we reschedule due to a scheduling error on their end. They offered the reschedule for 8/18. The times presented for the rescheduling will be posted in the screenshot of the messages. I asked if I could drop off at 8:45 am since the first rescheduling time available was 8am. The second was 9am. I asked if I could drop off at 8:45am since I drop off my children for school in the mornings and could not get there by 8 exactly but knew I could before 9. I received a "that is perfect" response regarding an 8:45am drop off time. I arrived at 8:34am earlier than agreed time of 8:45am. No problem I can wait for the agreed time but since we arrived I wanted to ask if they were ready for my pup possibly earlier. Upon arrive I walked up to the door and realized it was locked. The two employees working behind the counter station just looked at me and one kept on scrolling through a phone and the other kept eating. I did take note that the open sign was not on and the store it self opens at 9am. Because I was earlier than 8:45, I text back the number that text me to reschedule initially informing them we had arrived and asking if they will still be receiving my pup at 8:45. No response back. A few other employees of this facility were walking around the store looking my direction but continuing on. I waited until 8:45. Still no one came to the door to ask any questions or even acknowledge us etc. Once 8:45 past and still no help from those inside the store along with still no text back we left. I called to inform the store that they could cancel our appointment and shared my sentiments about how it is very indecent to ignore a customer regardless of if the store has opened yet or not. The woman on the phone stated that they did not open until 9 and they were unaware of the grooming time. I informed her that is unfortunate that the staff is not communicating effectively so everyone is aware of what time the grooming are beginning. I also informed of how I was asked to reschedule due to an issue on their end. I accommodated but they clearly did not. I advised I would be leaving a review and contacting the owner. The disappointing thing here is I actually like the store and the pet food options. The wash stations, grooming supplies etc. . The groomers have previously been great and typically I have no complaints. My appointment was made over two weeks again for Saturday. However I was contacted to reschedule. I was able to but upon arrival the communication on their end again was not clear and we were left to wait with no acknowledgement. Where was the human decency? We won't return. I get that things happen sometimes and communication lines get crossed but those that open the store can really do better about just genuinely caring to be concerned about people waiting outside with their pets. It's not unheard of the pet stores start grooming services before the store itself opens. I didn't appreciate our time being wasted this morning. Please do better so no other customers have to experience what I did this morning. Don't offer grooming times of 8am if you can not accommodate. read more

Bark If You’re Dirty - Phoenix - Remaining Text. - Pet Stores Near Me - Phoenix, Arizona

See all

I go here about once a month to self-service wash my dog. The staff is always really nice and helpful and they do a great job cleaning up my dogs hairy mess (she sheds a lot). They've been kind enough to offer a headband for my dog when I blow dry her and I always see them cleaning after every wash. Overall, great service. read more

Excellent Service, clean store. Great samples given to see what kind of food my puppy likes before buying a full bag!

Brought my dog here for a grooming and loved it! The staff is friendly, and you can tell they really pride themselves on their work. As long as you communicate what you want (and are realistic about the current status of your dogs' coat) they can provide a great experience for your dog! My wee anxious Australian Shepard had a great time and got a perfect cut! Dropped her off around 9:30 and got her back just before noon. read more

Bark If You’re Dirty - Phoenix - Fun treats for your pets! - Pet Stores Near Me - Phoenix, Arizona

See all

support local! We love this place. They offer natural food options and that's perfect for our sensitive dog.

Amazing! Will be coming back! Our dog loved it and we found her some good treats. Amazing service!

I highly recommend bark if you're dirty! Britney is amazing, I have an old dog and the time and care she takes is incredible.

Since having this initial bad experience, I continued to come here while I found another place and I'm glad I did. I initially wrote the two star review out of frustration right after this encounter, but since then I have gotten the great service we received before this one altercation. The staff are always very helpful and my dog Enzo absolutely loves them. read more

Bark If You’re Dirty - Phoenix - Cleaning stations - Pet Stores Near Me - Phoenix, Arizona