If I could give it a ZERO I would. It's the WORST rental car branch I have dealt with. They gave me…read morea car with an expired inspection sticker and when I went to return it the driver took it straight to get it inspected at the car dealer next door. There was no inspection and then they submitted a claim months later for significant damage that was not there when I returned the vehicle. They make up damage to get a car insurance payout from the customer. It was the WORST experience ever! Next time I will make sure to take my own pictures when I return any vehicle. You live and you learn. DO NOT rent from this place! you will regret it!

Great customer service, easy in and out. Needed a rental quick as I had to be out of town and my…read morecar was in the shop for repair. Wouldn't think twice about renting again.

This place does, in fact, deserve every star that is has... and then some! And from me this is…read moresaying something, since I have had almost nothing but bad experience with auto body shops and car dealerships. I dropped off my 2004 Toyota Prius this morning to have the front bumper replaced (after an incident in which a mack truck clipped the front corner of my parked car in January) and expected to pick up my car this evening with a new bumper. Pretty minimal expectations, honestly. But they managed to go above and beyond! They did a fantastic job on my bumper, cleaned my headlights (something that has been on my to-do list for years now, so that is a huge life saver), did an excellent interior/exterior clean, and even left a little goodie bag in the car. Let us also go back to the part where the did all of this in a day! When was the last time you had car work done in 1 day?! As an added bonus, the people there are an absolute delight to work with! My husband and I are absolutely tickled by this experience and will absolutely be using and recommending Salem Auto Body for any and all future car needs!

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

Fantastic service!! Picked up our uhaul early and it was ready! Front desk woman "Di-Di" was so…read morefriendly and helpful! Highly recommend this place!

This is the worst location I ever been in . Customer service don't even ask. Pam an agent working…read morefront counter is the worst gives customers wrong information and forces people to opt in to take insurance coverage using the lie "you don't have a cdl license you must have the coverage". Not recommended you rent a truck, go to a actual licensed u-haul location not a dealer. By far my worst experience

I used Gregory Moving Services in November 2018 for a move from Everett to Methuen upon a…read morerecommendation, and could not be more pleased. Gregory and his team showed up right on time, and quickly got to work. They were all very friendly and caring of all our items... they even helped us with how to best place the furniture at the new place. I would highly recommend him and his team to anyone without a doubt. Usé a Gregory Moving Services en Noviembre 2018 para hacer una mudanza de Everett a Methuen gracias a una recomendación, y no puedo estar más contenta. Gregory y su equipo llegaron a tiempo, y se pusieron a trabajar de una vez. Todos fueron muy amables y cuidadosos con nuestros muebles... hasta nos ayudaron a encontrarle el mejor lugar para los muebles en nuestro nuevo hogar. Yo lo recomiendo a el y a su equipo sin duda alguna.

I've been dealing with Motta for years but the auto body shop not the car dealership. I've had…read morenothing but good luck. I only have one issue, the number you have listed for your business is out of service. Please tell me that you are still open. I can't find your phone number

Take notes, put everything in writing, don't sign anything until YOU have checked everything!…read moreDiscrepancy on the odometer AND finance rate quoted that I found. Had to get a notarized amendment for title. was told "it's no big deal!" Umm, yah it is...its called the truth! Constant interuptions. Felt as if I was inconveniencing him when nearly 1/2 the asking price was in hand...i never tried to talk him down or ask for outrageous extras. Has a body shop, vehicle still had paint issues. Thank God, I am happy with my vehicle and wanted this specific vehicle as to why I completed the sale... however, the ink wasn't even dry yet and John turned shi$%y towards me. Just be alert.

Fernando was extremely easy to work with. I wanted to schedule a test drive on short notice and…read moreFernando was able to accommodate me on extremely short notice. He is a great guy and clearly honest, and you can tell he and the other staff love their work and their cars. I watched him deal with other customers and he goes the extra mile to make sure their needs are met. They are very proactive about making sure all of their "problem cars" get PROPERLY repaired and not just band-aided. I didn't end up liking the car I looked at but I would still recommend anyone to go here and if I buy a car again soon this will be the first place I look.

I had to post a review after reading some of the negative comments, I wonder if some of these…read morecustomers are in an alternate universe or something. I have purchased 3 vehicles from Walls Ford, and have serviced 2 others. The sales staff have always treated me with respect and negotiations have been honest and fair. Sean Freeman in service is an outstanding service advisor, the Technicians and Mechanics, have been excellent in diagnosing and fixing any problems I have had, even though they are few. They fix it right, the first time. As cars get more and more complex, Good Diagnosticians are becoming more and more rare. Walls has been pretty good in this area, better than most. As a Ford customer since 1981, I have experienced many ford dealerships over the decades, starting with Wilmington, Bonnell, Sentry and Regan, Ford, all now long gone. Had good luck at Londonderry ford with my Supercharged Mustang, but have settled on Walls as the best for the past 16 years, take my word for it, it does not get much better than these guys as dealerships go.

Why You Should Think Twice Before Buying a Car from Wall's Ford Inc in Salisbury, MA…read more Before the end of last year, I decided to purchase a car and found the specific model I wanted at Wall's Ford in Salisbury. I contacted the dealership through their website and scheduled a day and time to check out the car. They messaged me saying the car would be waiting outside for a test drive. When I arrived, the car was still inside the dealership. The dealer I was working with, Mr. DeVito, asked me to wait while he arranged the test drive. Since it was lunchtime, I went to a nearby restaurant. While I was eating, Mr. DeVito called and asked me to come back the next day. I didn't understand why I had to return after already scheduling an appointment, but I agreed. The next day, the car was finally outside. I drove it with Mr. DeVito. Since I planned to trade my old car as part of the purchase, we negotiated the prices of both vehicles. We reached an agreement, and Mr. DeVito told me I had seven days to have the car inspected. I mentioned that in my experience buying cars from dealers, inspections are usually completed by the dealership before purchase. Mr. DeVito told me they didn't have the registration yet, so they couldn't do the inspection. He then said, "You do the inspection, I promise to reimburse you; we'll send you a check." I left the dealership, and within minutes, they called me back saying they had the registration after all--clearly proving they could have done the inspection themselves. It's been almost two months since I purchased the car, and I still haven't received the promised reimbursement check. While the amount was only $35, a promise is a promise, and failing to honor it reflects poorly on the dealership. Overall, the entire experience with Wall's Ford was very disappointing. From the mismanaged appointment and test drive to the unfulfilled promise, it was a frustrating process. I will never buy a car from this dealership again, and I highly recommend others stay away as well.

This place is great. The owner Rich was a great help when my truck died. He had help to me within…read moreminutes. A few days later it was running like new again. Thanks so much. :)