Amazing Service!!…read more The shop dose all INS. claim repairs and walk in business as well. They don't just make money off INS companies and if your in the busses you know that means a lot. Let's face it we all hate giving up our cars for even a minute, we all don't want to empty our safe deposit boxes either for car work. I had to give my car up for just under a month and it was hard. Larry who runs the desk and paperwork dose a great job making sure you know what's going on step by step. He always pick up the phone or calls you back. He did a better then my own INS company did. Patrao runs the back of the house and dose it well. The work completed surpassed my expectation!! I thought my car was a goner for good but by leaving it in the right hands I got my car back quickly and done right. How quickly you may be asking- so fast that the car was ready before my INS. company ripped them a check for payment. The paint job was perfect along with the major repairs that was needed. From asking the locals this is the place to go in Lawrence and the surrounding areas. 3 different people told me to go here, and I'm really happy I did. Check out their website for great before and after photos. Larry set up every thing I needed Tow and rental He even had Enterprises pick me up and drop me off.

This man is crazy. Called for an estimate and couldn't get a work in edge wise. He was on ten,…read morerambling on and on about how if I'm looking for cheap work, this is not the place to go. Problem was, I never told him what my budget was, and so I'm not sure where he got that assumption. Poor customer service is all I can say

Bought used Volvo great price ! Good car put 5500 miles on it no issue strongly recommendedread more

I was sold a used car with engine sludge. Be sure to get a PPI before you get a used car here.read more

My husband and I just used this company for the first time on a recent international vacation. Our…read morepickup driver was very nice and a few minutes early which we appreciated. He got us to the airport in plenty of time. On our pickup our driver was not waiting with a sign with our name on it. He was inside of his vehicle. We did find him okay but we had a very bad experience on our recent trip and were tired and did not want to look for the driver who was supposed to pick us up. He was okay a bit strange so I have requested he not be our pickup or return driver on our next upcoming trip. Overall we would recommend and will use their services again.

My husband and I used four star limousine for out recent trip to Logan Airport. They were excellent…read moreand I won't hesitate to use them again . The car Was a nice comfortable Lincoln SUV and both drivers were professional, on time and pleasant . No more C&J for us

Very reasonable rate for a round trip to Logan. The drivers were polite and helped with our bags…read more They picked us up right on time and it was easy to communicate with our driver to arrange pick-up at the end of our trip. I would definitely use this service again.

I'm so sad to have to give this negative review. This company was my go-to for many years and it…read moreused to be always flawless and reliable, plus pleasant. Today, I've had a very disturbing experience. Briefly: luggage carousel took a long time to get rolling (about 40 minutes). I called the dispatch to alert them so that they'd know A) I'm not ghosting and B) probably don't want to rush to the pickup zone if they have a better place to wait. 30min into my wait (25min after my courtesy call), the boss from headquarters calls me and demands that I tip the driver extra because they don't pay him to wait more than 30min. And he wasn't nice about it. Thing is, I'd already tipped nicely on the pre-pay (which the rude caller knew), and given the hard time we were all having with this delay and a late hour, I was planning to give a little cash too. This call changed my experience, changed my feeling about tipping the extra (I couldn't feel anything but resentment), and also admittedly reduced the amount of that extra cash when I did cough it up. Driver also made it clear that he was not happy to be here, and that I was obviously a tremendous inconvenience. For the price I paid, I would have appreciated a bit more commiserating attitude versus a misdirected anger attitude. Waiting isn't super fun for anyone, but at least he was sitting in a warm car and had all of his belongings. Please anyone who has a better airport limo company in this area feel free to DM me.

I was so impressed with Grace Limousine for my wedding in May 2015. Our two chauffeurs were Mike…read moreAmaral and Jimmy Stewart. I'm telling you, they went above and beyond. I'll elaborate. There was a lot of pollen in the air the day of our wedding, so the girls' black patent heels were covered in yellow. I kid you not, our chauffeurs got down on their knees and helped clean each girls' shoes. They pinned my dad's boutonniere, and they held the doors as I entered the church. One of these lovely gentlemen even spread out my dress before I walked down the aisle. I was so impressed. Never in a million years would I have expected such kindness. Thank you so much, Mike and Jimmy!

I've been using their service to and from Logan for years. It is. 75mile, 90 min drive from the…read moreboonies in NH. Pickup has always been on time, if not 5-10min early. The ride is uneventful and I can catnap on the way to be at Logan by 7am on a weekday. The cars are in very nice condition. The drivers have always been super professional. Highly recommend it if driving yourself in to Logan or back from Logan is not an option

The slogan is- Luna will go to the moon and back and this is absolutely true. The entire company…read morefrom the dispatcher, drivers, and owners show the utmost professionalism along with kindness and compassion for all their customers where they strive to put them first. Lowell and the Merrimack Valley has a lot to like about Luna and we appreciate their service.

Great service and the driver helped me with my walker. On time and very nice. He was a good driver…read moreas well.

We have rented from North Shore at least a half a dozen times. Each and every time was a wonderful…read moreexperience. The staff has been especially attentive to our needs and wants and has gone above and beyond with their customer service. During our last rental, we had a battery alarm pinging at 3 in the morning. One call and Lance walked me through how to rectify the situation. Simply amazing customer service. Although we own a travel trailer, we will continue to rent RVs here. Thanks for making our long weekend so memorable.

Lance and the team made the whole process easy and worry free. We rented a 30ft RV and it was in…read moreexcellent condition and got us to our destination in Virginia and then back home without issues. Would rent from them again and recommend them to anyone looking to rent a RV.

Went out of business and we had prepaid reservations. Just disappeared with no notification.read more

Everything went exceptionally well! Loved everything about it. Great service, nice clean car, on…read moretime and great communication!