Overall it was a good experience. However, a couple of things to note if you are planning to do an…read moreeye exam here: it's more expensive than most other locations. It cost me ~150$ for my standard eye exam which is higher than what insurances normally cover for an eye exam. They did not add "pd" measurements to my prescription. That's sth you will need if you are planning to order glasses online.

I had a simple eye exam. Friendly, professional. Took time to explain things as we went along. Good…read moreexperience overall.

Dedicated staff team. Knowledgeable doctors, and a lot of eye frames selections. Great customer…read moreservice . I have been using thier service for over years.

Unprofessional place--avoid at all costs!!!…read more I had an eye exam here, and they made a glaring error: my right eye axis was off by 20 degrees. Small differences can happen, but 20 degrees is unacceptable for a place that claims to be professional. Even then, I wasn't angry. The real nightmare started when I checked my glasses. I bought a handcrafted frame from Japan for more than $800 after tax--fragile, unique, and something I truly cherish. On the day they tried to "fix" their axis mistake, instead of handling it properly, they decided to bend my frame without my consent. Now it's distorted, misshapen, and looks awful. They brushed it off as a "small adjustment." How ridiculous! Who bends a fragile Japanese frame to fix an optical prescription error?! I'm devastated and deeply disappointed by the way they treat their customers. And yes--it was Dr. Rebecca, the same name that appears in many other one-star reviews. Also, after few rounds of communication, the clinic refused to admit their mistake, still saying their intention was good, and the issue was small. The most irresponsible clinic I've ever encountered. A complete joke.

This morning, in the midst of covid-19, I came to the University Eye Clinic for eye tests…read more The people there were very professional and took great care to be safe during this epidemic both for patients and themselves. It is a well run clinic if you're downtown Toronto. I was pleased to use there services. Parking is close by and plentiful.

I had appointments with a few Optometrists and they were all good and thorough. Brian helped me…read moreevery time to choose a right frame. I noticed how kind he is with all patients. The receptionists have become show stoppers for me to book another appointments. Today I have had encounters with many of them. They do not listen. They not attentive. They do not show empathy. I will try to find another place.

My wife & I both wear glasses & we were having trouble finding what we considered a quality…read moreOptometrist. That is until we walked into Finch Optometry. The people from the receptionist to the eye doctor were professional and extremely pleasant. When it came time to pick out our glasses we had the extreme pleasure of working with Lina. She is highly accommodating & will always go the extra mile to help you pick out the perfect glasses. We have been back a few times for slight adjustments & always ask for Lina. John & Mel

Came here today. Was seen right away. It was my first time seeing an eye doctor so i was nervous…read morebut hands down to this team!Doctor Stephens and her associates were very accommodating and very nice! I love the staff! Thank you guys for the wonderful experience!

Very poor service. The receptionist at the ophthalmologist's office was incredibly impatient and…read moreimpolite. Not only did she lack patience and courtesy, but she also treated children poorly. It is evident that she needs more training in dealing with young patients. When my child and I were waiting in the waiting area, the receptionist rudely shouted at them. I would highly recommend seeking medical care elsewhere, especially if you have children.

This is the place to get your eyes checked. For $90, the optometrist gives you a super…read morecomprehensive eye exam that some places charge $140-170 for. It's a great deal and you get to learn a lot about your eyes. The optometrist is very friendly and informative, he isn't here trying to pawn off a prescription and end it there. He will go beyond this point and explain everything in concise details so YOU understand your current eye health. I don't think I ever had an optometrist go out of their way to do some health teaching like he has done here. Please go here if you need a new optometrist because he really is amazing and deserves the recognition for local Markham residents. A lot of East Asians suffer with poor eye sight and they need an informative eye doctor; one who isn't just going to hand out prescriptions and call it a day.

I called on a Monday afternoon to see if they had a spot open for that evening. Originally they did…read morenot, but I got a call back later saying that the optometrist would be able to squeeze me in. Great! They are located in an easily accessible location downtown, and they have great store hours (open weekdays till 7 and Saturday till 4). Makes it easy to book an appt if you work 9 to 5. The store is clean and organized. You can see the staff making good efforts to clean any surfaces that have been touched. I had an eye exam with Dr. Huang and she was lovely and made the experience very comfortable, as did her assistants. The store has a good selection of glasses, and they have some deals going on so a lens plus frame is under $400. The best part is, they are able to bill my insurance directly so I don't have to go through the hassle myself. Overall I would definitely recommend this place to anyone looking for a glasses store/optometrist downtown!

Great customer service. All the staff were super helpful and kept to COVID-19 Protocols. I felt…read moresafe and cared for. The man even helped me pick out new glasses which was very nice of him. Thank you.

Finally got my eyes checked last week with Dr. Allyson Tang! The experience at this clinic is…read moreincredible - Dr. Tang is professional, very thorough with the eye examination, great at explaining, truly cares about her patients and wants the best for them. She is very patient and has a cheerful personality which puts a BIG smile on my face during my visit :) I felt very at ease in her hands. Staff was very friendly, helpful, and knowledgeable - overall, a very pleasant experience, thank you :) During the comprehensive eye examination, I got my pupils dilated. Be sure to bring a pair of sunglasses with you if you're driving - you will be sensitive to lights! Or you can purchase a fashionable pair in their dispensary. The clinic carries a great selection of brand name eyewear and sunglasses! We also did something called Optomap wide-field retinal scan, which carefully and thoroughly checks the inside of the eye for any hidden eye diseases, monitors suspicious areas and changes from year to year, and confirms that everything is healthy! During the visit, I also learned that Dr. Tang specializes in contact lens wear, LASIK consultation, and Ortho-K (AOK) overnight corrective contact lens for myopia control in children. You can also make an appointment online anytime using their real-time schedule - very convenient and easy to use. Thank you Dr. Tang for making sure my eyes are healthy and for giving me advise on how to maintain/improve my current eye health and vision with your expertise. Highly recommend Dr. Allyson Tang as your family optometrist!

Full disclosure, I was not a paying customer during my visit to Dr. Allyson Tangs location,…read morehowever, I did go in with some questions regarding a recently purchased pair of glasses from another store and my experience was so exceptional I can safely say that when it comes time to change over to my next pair of glasses I'm coming back here. I went to a trendy DT Toronto spot for my glasses and while the styles were great and the service was thorough, there was a disconnect with me having to go somewhere else to get my eyes tested before choosing my frames and lenses - a Wal-mart no less. I walked in and wanted to ask about the headaches I'd been having since getting my new glasses and Dr. Allyson took my glasses and ran them under a special machine to examine exactly what my prescription was and what they were comprised of. Thankfully everything checked out and Dr. A explained that because this was a slightly stronger prescription than I was used to that headaches were normal and to be expected. While I was happy with the individual service I received from both the Wal-mart optometrist and the store I purchased my glasses at, I think in future I would prefer to visit Dr. Allyson so I know that every part of my experience is in-house at one location. Check her out!

I visited Doctor Vyas this summer due to a stye that had not gone away for months. He prescribed me…read moreoral antibiotics, that I was on 4x a day for 10 days. This felt very extreme. I was very hesitant because oral antibiotics affect the body in many ways, and affected my daily life at the time I was taking them. However, with my little knowledge, I trusted him. My issue did not go away. I was told later on by an ophthalmologist that I should have never been prescribed an oral antibiotic for a stye. I wish I would have known that these type of doctors are NOT ophthalmologists and are not specialized to deal with these issues. I do not recommend and please note if you are ever dealing with this issue.

Stay away from this clinic, the eye doctor just rushes you thru the eye exams and you end up with…read morewrong eye glass prescription and then gouges you with costs.