Got my brows cleaned up here. They did a fantastic job. Minimal pain and redness. Thank you guys!read more

Because I'm an avid yelper, of course I went straight to yelp as a resource to help me find…read moreservices nearby. I've lived in the mosaic district 2 years this month (Dec.). I apparently attempted to try this business some time ago, thus I receive text alert coupons. I usually only wax in warmer months, pre-vacay, or prior to my annual girls trip. Im still not a real fan due to my horrible grow back struggles with ingrown hairs. Then after a positive experience elsewhere and my friend saying "waxing with consistency" will decrease ingrowns and your hair becomes softer, finer and takes longer to grow back each time. For this reason, I have attempted to continue on a schedule. I tried to book with Ms. Annie's a few times online. My account wouldn't work, so I called to get some assistance on this day. The young lady on the phone was in a rush. I wanted her to help get my online account working properly so I would have the ability to select any available appointments slots posted, service provider, and have option to cancel/ reschedule within limits posted. Instead of helping to get my online account working, she simply booked the appointment. I called back in less than 15 minutes to request a change. She said, I'll make the change, but you'll have a $50 fee whenever you reschedule. I was mortified! That wasn't really smart. The only thing it did was solidify that I definitely will never book at this business!!! Poor customer service and vibes!! Also the online scheduling system didn't work well at all!

Always a fantastic experience. I always see Kelly and she's very welcoming, professional, and…read moreamazing. The staff at the checkin counter is very polite and welcoming. The products are not cheap, but they do a wonderful job explaining products, services, and the value as well. I used to only come here before a vacation to get bikini ready. Then I realized I could come more often, so it's part of my beautification, self-care routine. It feels great to treat yourself. Highly recommend.

Did my annual trip to Alexa before I went to the beach. She is the absolute best. My appointment…read morewas 5:45 and I was in my car after a Brazilian at 6:02! She's quick and painless.

I have been coming here since May 2022 and continue to come back. I absolutely love Lynn and the…read moreresults! I originally found this place due to being a bit scared to get hot wax done and wanting something more natural and pain free. Well I can attest that that is exactly what Pure Sugar Wax is, natural and considerably less pain full! There is always some discomfort as most things with waxing are but when I tell you it's SO WORTH IT, it really is and I will continue to support Pure Sugar Wax

A real life Angel that made my first experience comfortable & virtually painless! It's in the back…read moreof a hair place and in a private room for waxing. Lynn kept me calm, relaxed and was beyond professional. I was in and out in 15 mins and actually looking forward to coming back and ditching the razor for good!

The staff there is wonderful, always professional and kind. My only recommendation would be…read morereplacing the lighting in the rooms where waxing is done. I don't know how the technicians can see hairs clearly enough - I usually leave with missed spots. Please get better lighting!

Stefany is simply the best! I truly can't imagine going anywhere else for my waxing needs. Most…read morepeople anticipate pain when it comes to waxing, but this place--and especially Stefany--completely changes that perception. It's honestly not painful here, and I genuinely love the entire environment. Honestly, coming in is actually a highlight of my day! Stefany is incredibly detail-oriented and genuinely cares about her clients. The front desk staff are always wonderful, making me feel totally comfortable from the moment I walk in. I wholeheartedly recommend their waxing services. I've had my upper lip, Brazilian, and brows done, and Stefany always does an impeccable job! And trust me, the wax pass is definitely worth it :)

She was great with me! Knowing it was my first time sugaring, she was kind and patient with me. I…read morehighly recommend her!

I recently moved to Fairfax so I needed to find a new place. Nelly is amazing and I'm so happy I…read morefound her. She's so sweet and attentive. Very informative as well! I have been getting waxed for a few years now and I learned more with her on our first session than I ever have in the past. Results are fantastic as well :)

My daughter really liked her haircut. I recommended to friends and family with a photo!read more

I love my hair. I asked for a full highlight and toner. That's what I got…read more However, I was told it would take 2 hours. It took 3 1/2 hours. Then, there was a $50 charge to blow dry my hair. I wasn't told that until I was paying. (Hadn't budgeted for that). I would've dried my hair at home. The chair was short, I am tall, my (very nice) hair dresser was shorter. So, I had to keep scooching down in the chair to get my hair done. I was aching after 3 1/2 hours. Finally, my (still very nice) hairdresser wanted to take photos of my hair. I was fine with this but I didn't really get a choice. Then, she was touching my face and the front of my neck. I wasn't asked if this was okay and I was uncomfortable. I love my hair. They did a great job. I don't think I would go back just because of the service aspect.

*Was here on 4/7/24, but written on 7/22/24 Months have gone by since we were here last. A lot has…read morebeen going on in my life, but I wanted to get rid of some of the drafts started on Yelp...along with photos.* My wife had wanted to get her eyebrows done, but many of the place we saw were just to high in price, or not to my wife's liking. We found this place and decided to try it out. I noticed that the technician used the string in her mouth. Other places I have visited no longer keep string in their mouths, but around their necks. Nevertheless, while watching my wife get her eyebrows done, the female technician worked fast and efficiently. The shop wasn't very busy, so we didn't have to wait long. I am glad we found this place. I am sure we will come back here again.

Lady done played on my face fr. Had to buy color remove. Did good on the threading thoread more

One of the BEST massages I've ever gotten. Had a groupon…read morefor a 60 min massage. Renu said it would be a Swedish massage with medium pressure (extra $$ for hard pressure). Medium seemed alright with me so I went for that, and I'm glad I did. It was the perfect amount of pressure. I weight lift at least 3x a week, and I was very sore and had a lot of tension on my upper back and upper thighs. She literally removed all the knots -- did hurt for a few seconds but I felt very relieved afterwards. Loved every second of it and would go back again. Very clean and organized salon/spa. Very friendly customer service -- attentive, and offered beverages while I waited (I was early to the appointment).

Service? What service this "business" doesn't schedule you for massage. Ask you to text and someone…read morewill call you back to schedule. I called three times and nothing...they don't want your business, stay away. No courtesy at all.

Saw positive reviews on Yelp for eyebrow waxing and decided to give them a try. Had a great…read moreexperience & will definitely return.

Will be making this place my go-to! The place is clean and welcoming. Rosie was awesome and made…read morethe process as painless/easy as possible.