It started with a prompt and helpful response to my phone message. Then a next-day estimate, which was reasonable and thorough. My questions were answered promptly. And a week later the job (laying my self-purchased vinyl plank in our kitchen and foyer) was done in a day and a half. (Incidentally, Humberto's quote on how much flooring I would need was spot on.) He and his crew member did a neat, clean, beautiful job. They arrived promptly both days, worked hard, cleaned up inside (but did have to leave the old flooring for my trash pickup*), didn't waste time, and respected my family and property. I recommend.
* They would have come back and removed the bags of old flooring for an additional charge. That hasn't been included in original proposal; I opted to try to get my trash collector to take it. read more