We worked with Banks & Son in 2021 to renovate our first floor. From the very beginning, Sam Banks was responsive, helpful, and courteous. When I contacted him, he replied the same day, offering references from recent jobs, and was flexible as to meeting time. Throughout construction he was hands-on with his workers and met weekly with us and our architect to make sure everything was going smoothly.
When we ran into problems like very old plumbing or supply chain issues Sam promptly provided options to solve the issue. His workers were tidy, competent, and professional. It was obvious that they had good communication with Sam and his foreman. We were dubious about being able to renovate during a pandemic, but Sam was very well connected with suppliers and when there was a backorder (specifically, there were supply chain problems with procuring cabinets) he was very flexible about making deliveries and finishing up around our schedules.
In the end, the finished product is GORGEOUS. Sam and his crew produced a beautiful, well-crafted, renovation for a reasonable price with minimal disruption to our family. They gutted the kitchen, knocked down a wall to join it with the dining room, raised the floor in the den, created two new doorways to improve flow through the entire first floor, and put down new, hardwood flooring throughout. They also installed a gas line, moved radiators, replaced antiquated pipes, created a special alcove for a treasured neon sign, and rewired the entire kitchen and dining room. They completed this project in under seven months which would have been sooner if not for pandemic glue shortages. We honestly cannot say enough positive things about Sam and his crew. If you want a beautiful renovation with pleasant, professional, highly skilled craftsmen to work with, Banks & Son is your contractor. read more