I will never call another plumber but Ralph!! I walked out into my garage, only to be met by water…read moreslowly flowing on the floor. I traced it back to the water heater and knew I was screwed. We rent the house so I contacted the landlady and she called her handy man. The Handy man came out the next day and told me that he wouldn't be able to help us until Tuesday......It was Thursday and my wife wasn't about to wait 5 days for hot water. My wife asked for recommendations for a plumber in the area and we were immediately pointed towards Helping Hand Plumbing! Ralph showed up the next day and saved the day! He replaced the water heater and all of the piping since everything was very outdated. His workmanship is outstanding and he's a great guy to talk to, plus he gave us a military discount. I couldn't be more happier with the service that Ralph and Rita provided!

100/10!!! Fast and friendly service that I don't believe can be beat! Our sink had clogged…read moreresulting in our dishwasher backing-up/leaking and what we thought was gonna be an expensive and timely repair ended up being a quick and painless fix. Beyond happy with the service and price, couldn't ask for more reasonable pricing from nicer people, truly a high desert gem!

Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

Prices are insane! Just wanted a septic tank for a three bedroom home and somehow they tried to…read moresell two septic tanks for $20k . Absolutely waste of time. The inspector was nice but once he brought his supervisor/manager involved to try & finish the sale- he suddenly up charged everything. It wasn't The "manager" refused to leave and sat in his car to make a quote even though we said we didn't want to move forward.

Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

I reached out for a quote for 2 water heater replacements. My estimates came in at 4500- 5800 for…read moreboth. Here is their response. Okay great. With permits I can replace 2 for you with new shut off valves and lines with permits for $11,000. This includes 2 new units all installed with a 1 year warranty on workmanship and a 6 year manufacture warranty. When do you need these installed?

Zeb & his crew really deserve a 5-Star rating. They went over and above figuring out and fixing a…read moreslab leak. A consultant they called in with diagnostic equipment has done diagnostics for 40 years. In that time frame our leak was due to bizarre circumstances he'd only encountered (counting ours) 4 times. His diagnosis enabled Chris to effect the repair quickly and beautifully. Thanks guys!

Absolutely amazing service!! I called because of the great…read morereviews and sure enough everything aligned. They had amazing customer service, Cameron came out to take a look at my issue and resolved it right away. Great customer service from both parties and they are very honest. Definitely a plumbing company that I would highly recommend. They are not out to get you for your money, they are very honest. I am so grateful I found a company I can count on for my plumbing needs.

Daniel and his team were so accommodating. They made time for our emergent leak, quoted a…read morereasonable price and came on repaired the problem in a timely manner. We've heard horror stories about plumbers, but these guys break the mold. Highly recommend Daniel and this crew for all of ur plumbing needs!

Highly recommend this company for all plumbing needs. I have used them a few times for different…read moreneeds around the house & they have been reliable, quick, professional and reasonably priced every single time. By far the best plumbing company in the HD!

My water heater had a very low flow. I callled and he even FaceTimed me to help to see what the…read moreproblem was. Very honest guy. I usually get 3 different quotes but after talking to him on the phone I knew he was it. Didn't even bother getting other quotes. Ended up ordering a new one since it's 15+ years old. It's time. Scheduled for Friday and he came on time. Good quality work. Very clean job. I would recommend anyone who needs their water heater replaced or serviced.

We called for a friend who needed a drain cleared. I appreciated being able to speak directly with…read morethe owner versus going through a corporate phone number. He arrived early and cleared the drain without pressuring for any upsells or additional services. Would call again!

We are so glad we found JANS heating and air. We have a 18 year old cooler that quit working and…read morepresumed we would have to replace it. Edgar came out and gave it a thorough check and told us it was a good cooler, no rust etc and that he could repair it saving us thousands of dollars not having to buy a new one. Thank you very much. Rod Buell

I submitted numerous bids to find someone to clean my air ducts...all of them either gave me some…read morecrazy prices or refused to give me a ball park estimate. Edgar quickly responded and asked me a few questions to ensure he gave me the most accurate estimate. He is very prompt, professional, friendly and true to his word. He came to my home to do a walk through and honored my price, cleaning my air ducts and vents. His equipment is state of the art and brand new and he kept my entire property clean by making sure to cover my carpets and walls. He also helped clean my AC coils and also found out that my capacitor was about to break..he came the following week to replace that. Everything was so smooth and he sent me a digital invoice with all the work done. I highly recommend hiring him for all your AC needs.

Great company. They were on time, did the work quickly and neatly and were very affordable. I'd…read moredefinitely call them again for any gas or plumbing needs.

Very friendly, on time, and did great work. Clean, professional, and even followed up the next day…read moreto make sure everything was okay. Highly recommended. He was sent out by optima property management hesperia by Alisha Review done by Fields Family

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

They called me within minutes! They came out within a couple hours. They fixed everything! They…read moreshowed me footage of the main line and how it sags. They fixed both of my toilets. They fixed both of my sinks and my garbage disposal! These people are great. Very kind and conscientious and very quick. I Highly recommend them.

Been working with this plumber for a while now he even helped repipe my whole house that had…read morepressure issues. He is very good with prices and won't try to take an arm and a leg.

I had scheduled with Chris for 12PM by 12:30PM he was all done with both repairs I needed done! Not…read moreonly was it a Sunday, but Mother's day and he still made time to come check my repairs early. He was really fast and quoted fairly. We had a leaking hose bib and a leaking water heater. Chris removed and replaced the existing 3/4" water heater shut off ball valve and replaced both water heater supply lines and installed a new hose bib. The service was fast, affordable and professional.