It was time to have our septic tank pumped, so I made sure to do my due diligence. After reading…read morethrough reviews on Google and Yelp, I decided to contact Cisneros Brothers based on their consistently excellent feedback--and I'm very glad I did. I first called on 4/13 and spoke with Caroline, who was incredibly personable and transparent. She clearly explained the pricing structure: $475 if the digging to the tank cover didn't exceed three feet, and $50 for each additional foot beyond that. I really appreciated her honesty upfront--it's refreshing not to be surprised by extra charges after the work is done. She also let me know that a complimentary camera inspection would be included after the service, which added even more value. On the morning of 4/16, I called again because my wife likes to prepare meals and beverages for workers, and we wanted to know how many people to expect. I spoke with Yasmin, who was upbeat and friendly. She let me know that a crew of three would be arriving and that the service would take about two hours. She also updated me that the arrival window had narrowed from 8 AM-5 PM to 8 AM-noon, which was helpful for planning. The crew arrived later than planned (no big deal), led by manager Nate, supervisor Lance, and a trainee named Hector. It was clear right away that this team, assembled by their "big boss" Arelic, was professional, knowledgeable, and respectful. I had several questions--probably six or seven--and each one was answered thoroughly in a way that was easy to understand. Nate even took the time to draw a diagram on his tablet to explain how the underground system works and what they would be doing. At one point, Nate had to leave for another job and confidently left Lance in charge. That alone spoke volumes about the trust and teamwork within the company. Lance did an excellent job leading the operation and ensuring everything ran smoothly. I also appreciated how he mentored Hector, making sure he followed all safety procedures and even offering him praise for his work. That kind of positive reinforcement says a lot about the company culture. Overall, I was 100% satisfied with my experience. From the first phone call to the completion of the job, everything was handled professionally and with care. I highly recommend Cisneros Brothers to anyone in need of septic services.

Found Cisneros Brothers Plumbing, Restoration, Heating & AC Repair through Yelp. Sent out a request…read morefor free quote on bathroom wall remediation and restoration. Staff responded very quickly via Yelp. Thanks Isaac! Follow up phone call received from their friendly staff. Thanks Yasmine! Team Lead Victor came out to the house to do the free evaluation. He was super nice, respectful, professional, and knowledgeable. He did an amazing and thorough job in assessing the bathroom situation at hand. He provided his honest feedback and input. He sent over the estimate a couple days later. Thank you so much Victor for your time, energy, and efforts! It is always good to get a few more quotes before making the final decision. Thank you Cisneros Brothers!

Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

This review is long over due, however I wanted to acknowledge the technician that has come been to…read moremy club multiple times and always does a phenomenal job. Frank. Frank is very professional, transparent, and patient when having to accommodate my members while working. The recent jobs completed have not only increased member satisfaction but also my confidence in Thompson Family Plumbing. I know that their services will always be top notch and I have a peace of mind when they are sending him to service my club. Thank you Frank!

I've had several opportunities to have Alex fix things for me, for my customers, and for my…read morefriends. Nothing but great reviews and experiences for all involved. Alex has great character and that goes a long way as it is not as common as one might hope for. I send his out as a recommendation to everyone I hear of that has plumbing issues to work out. He has always given a fair price and delivered well over what I had hoped for.

Great service always with Alex and Aj they tell you when they will be there. not other places…read moresaying they will be there from 9amto 2pm. so you have to wait till they come to service you. they have done out water heater last year and it works and did a great job. had plumbing problems in bathroom last year also and fixed that too. and this year it was the garbage disposal. they are a great service and recommends their service and tell our neighbors and friends .

Hector and his assistant were great…read more They had to dig out and replace the cleanout next to the house and replace the trap for the tub. Tough work in cold conditions, but they completed the project. Reasonable price for the amount of work they did. I would wholeheartedly recommend Morro Plumbing.

Perfection & Professionalism. Hector exceeds at his…read moreprofession. I had a slab leak, he did some testing and gave me options. (Reroute or repiping) The best option for me was choosing repiping, didn't want to go through the headache again if, in the future, I would've had another slab leak. He's very clean and neat on how he works, and his team did amazing. Looks like no one was even there to do the repiping. Communication is great as well, and he explains every step of the way. You would'nt go wrong in choosing him for your home needs. FYI: he also installed our tankless boiler months before the best decision we've made.

Ralph and Rita to the rescue once again…read more My (only) six-year-old water heater's pilot went out. In the old days, I would run down to Lowe's and pick up a thermocouple and install it myself but I was brought up to speed by Helping Hand when they informed me that my water heater model required a different kind of part, a "thermopile" that must be ordered out of state. After waiting two days, the part came in, Ralph and Rita came out and.....the part was still unable to resolve the issue due to a low voltage reading. This meant that I would have to keep ordering other associated parts until the problem would be resolved. Ralph also discovered a separated baffle which should have been attached at the top of the tank, resting at the bottom of the tank, with no way to reattach it, which really was "baffling". He kindly suggested the possibility of having an entirely new tank installed, one where if parts were to fail, he would have access to replacing them locally. As it was suggested, so it was accomplished. They were kind enough to go out and obtain a new water heater and accessories that same day, diligently working into the evening after a long arduous day from other jobs prior to mine, until the install was fully finished. Once again, it was a friendly and professional experience with efficient, thorough and desired results from start to finish.

100/10!!! Fast and friendly service that I don't believe can be beat! Our sink had clogged…read moreresulting in our dishwasher backing-up/leaking and what we thought was gonna be an expensive and timely repair ended up being a quick and painless fix. Beyond happy with the service and price, couldn't ask for more reasonable pricing from nicer people, truly a high desert gem!

Thank you so much Eric for helping us with our clogged toilet. Despite me cancelling and…read morerescheduling multiple times you still came through professionally. We appreciate your business.

Super reliable pulled a vine that resembles a human foot check picture down below he pulled it from…read moreout toilet and explained we were leaking water from our toilet due to a bad seal he fixed and told us how to avoid this from happening in the future! 5/5 would recommend went above and beyond

John, our technician was super nice, helpful, and open and honest in everything he did for us. He…read morewent above and beyond and even went past our expectations without hounding and overcharging us for money. I felt like I truly was cared for as a customer and like my needs were met. We had needed him to fix a clog in our sink and he did exactly that. Even worked through all of the issues that occurred while working. He deserves any raise or higher position available! People like him should be a face you consistently see as the "face" of the company!

They came out quick, did an Awesome Job, honest, and reasonable. Thankyou. We will use them againread more

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

I had a hot water heater installed by 24/7 Plumbing & Rooter, and Dan took great care of us from…read morestart to finish. He came out, gave me a clear and honest price, and a couple days later the job was completed exactly as promised. The work was clean, everything was strapped and secured properly, and his crew treated us with respect the entire time. One thing I really appreciate about Dan is his honesty, and that filters down to his whole crew. They're all very knowledgeable and clearly know what they're doing. It's nice to have plenty of hot water again, and I'm very happy with the quality of the job. I highly recommend Dan and 24/7 Plumbing & Rooter.