Our kitchen sink was leaking and we made a call to Thompson Family Plumbing…read more They were able to dispatch a technician pretty quickly and communicated the ETA and the technician's name. I really appreciate that. We had a little complication, so we ended up with two technicians coming out. Both Jarod and Alberto provided exceptional customer service and were knowledgeable of what needed to be done. I last used Thompson about 6 years ago and it's nice to see nothing has changed. Thank you Thompson Family Plumbing for taking care of my family's plumbing needs.

Horrible company. Not only do they over charge and add stuff to your invoice. Like make you pay for…read morea whole year of service for them and not once did they ever come and recheck the horrible work that we had to fix ourselves and they are still charging and harassing us. Stay far away from this company and over prices.

Alejando was very personable and professional. He walked me through the problems, gave me options…read moreand completed the job on the same day. Thank you!

Every encounter I had with a company representative was great; Rebecca, who took my call, Devin who…read morecame to conduct the inspection or complete the work, Abraham who helped with running the numbers. The customer service was top tier. I will definitely be contacting them when I have any other issues.

Daniel and his team were so accommodating. They made time for our emergent leak, quoted a…read morereasonable price and came on repaired the problem in a timely manner. We've heard horror stories about plumbers, but these guys break the mold. Highly recommend Daniel and this crew for all of ur plumbing needs!

Highly recommend this company for all plumbing needs. I have used them a few times for different…read moreneeds around the house & they have been reliable, quick, professional and reasonably priced every single time. By far the best plumbing company in the HD!

Levi came out the next day after we found a leak in the bathroom. He evaluated the situation &…read morewithin days had replaced the copper pipe that was the culprit. He also replaced the shut off valves for the bathroom water lines because after 24 years they were worn out. I told him about the water shut off valve (the ball valve) wasn't working by the house & upon inspection he determined that that had to be replaced as well, I was discouraged about another issue but my wife & I agreed to replace that & the water pressure regulator. Look, it sucks thinking you need to replace just one thing to find out other things HAVE to be replaced, but I'd rather do that now while everything was accessible & not having to worry about if & when it does go out. So long story short(?!), Levi is very patient, knowledgeable and a skilled plumber who excels at his craft & pleasant to deal with. I would HIGHLY RECOMMEND John's Plumbing & Rooter & ask for LEVI! He'll get the job done RIGHT!

John's plumbing came through for me again! They initially helped me with the water damage issues…read moreand fixed my pipes and pressure regulator. After that, I had an awful experience in getting vanities for my bathrooms, but I felt supported by Levi, John and everyone I dealt with by answering my questions and being patient with me and my frustrations. They installed my vanities when they finally came and did a beautiful job! Levi even did additional work to fit my 48" vanity to make sure the countertop edges were flush with the wall. He also rechecked the drain pipe, noticed a leak, and fixed it right away before he left. I'm happy, my mom is ecstatic with her new vanities and I'd recommend John's Plumbing to anyone!

Service was fast, pricing was good and the job was done well. Highly recommend Chris he knows what…read morehe is doing

Been working with this plumber for a while now he even helped repipe my whole house that had…read morepressure issues. He is very good with prices and won't try to take an arm and a leg.

Highly recommend great service Danny really helped me out with a leak that was unknown for a while…read moregetting a very high water bill and all water company was able to tell me was to find a plumber and I was very stressed out and worried it was going to cost a lot Danny assessed the leak and gave a fair price communicated with me throughout the job and fixed the leak quickly giving me peace of mind and so grateful for his service and great customer service this company really there for their community when needed thank you Danny

Danny is always there when we need him, came thru and gives us the best prices. He knows his stuff…read moreand his staff does too. Has all the right tools for the job and never disappoints! This is our family's goto plumbing service .. don't hesitate to call him for your plumbing needs!

They did great work on my seepage pit and were very honest. They even gave me money back after…read morefinding the real issue of the pit.

I requested a septic tank pumping and called in to schedule it. They answered promptly, set up the…read moreappointment with me, and were generally very friendly. On the day of the appointment, someone from the office called me and let me know that the service techs were on their way. The overall experience was great, and I recommend using these people for your septic needs and beyond. Very fast, efficient, affordable, friendly. 10/10

thsnk you for sending the service tech, robert. he was fast, in getting to my residence ,courteous,…read moreprofessional and is highly recommended. robert, i just want to say thank you for all the advise and knowedge you have given and your work ethic is my far one of the best i experience in a long while. for any future work, i or any of my friends need done in plumbing we'll be calling for you

I just LOVE and appreciate GREAT customer service. It has sadly become hard to come by these days…read more After three calls to Cisneros Brother's Plumbing, Roto Rooter came to the rescue. A hot water underground leak was driving me crazy, not to mention seeing my gas and water bill go up. Ken and Jason were so DARN polite, respectable, professional and friendly. I cannot help but thank their parents AND Roto Rooter for hiring such quality plumbing experts. Topping it off was the follow up call on how the visit/leak detection went. I SO appreciate all of you. I am truly blessed to be having repair done by not just professionals, but some who appear to live by the Golden Rule. And I am not easily impressed, but boy did these guys impress me with their genuine old school professionalism and kindness. Thank you Roto Rooter. Keep doing what you're doing, because it's more than working. In this day and age, IT IS A BLESSING.

Quick Response and the plumber/technician was friendly, on time, and got the job done quickly.read more

I am writing to express my extreme dissatisfaction with the full repipe service performed at my…read morehome. While I originally did not intend to leave a formal review, the number of issues I have encountered is unacceptable. I have experienced leaks throughout the system. I have even had to purchase my own crimping tool to repair pipes myself. Additionally, all of the piping in my bathroom required replacement. Most recently, I discovered that the main line entering the house has no support and is completely loose as water flows through it. I chose not to contact you for repairs because I no longer felt comfortable having your team at my property. I am sharing this feedback to document the poor quality of workmanship and the significant repairs I have had to undertake on my own.

Zeb & his crew really deserve a 5-Star rating. They went over and above figuring out and fixing a…read moreslab leak. A consultant they called in with diagnostic equipment has done diagnostics for 40 years. In that time frame our leak was due to bizarre circumstances he'd only encountered (counting ours) 4 times. His diagnosis enabled Chris to effect the repair quickly and beautifully. Thanks guys!

Absolutely amazing service!! I called because of the great…read morereviews and sure enough everything aligned. They had amazing customer service, Cameron came out to take a look at my issue and resolved it right away. Great customer service from both parties and they are very honest. Definitely a plumbing company that I would highly recommend. They are not out to get you for your money, they are very honest. I am so grateful I found a company I can count on for my plumbing needs.