Solid service from Señor Septic. Hector was extremely friendly and straightforward. The technician…read morethat pump was very professional and tidy. He even answered many questions I had about service intervals and tank risers. I highly recommend this company.

Unreliable. If they tell you they will call later in the week to confirm for the weekend, don't…read morehold your breath! Best advice, move on to a more professional company. Adios, Senor Septic!

We called to get an estimate to get our septic tanks pumped. We were not in a hurry but the owner…read moreRene said he would be out in 4 days which was fine with us. He was very straightforward with his estimates and made sure we understood. He ended up having to dig up the lawn in a few places to look for the water line as well as look for the tanks. In the end he emptied the tanks, installed risers (which I highly recommend), covered everything up and left the lawn looking like almost nothing ever happened. Him and his helper did an amazing job. Quality work, hardworking, reasonable prices and all around nice guys. I highly recommend them.

Our septic system needed repairs, so we contacted this company for an estimate. Initially, we were…read moretold the repair would cost around $3,000-$4,000. After we decided to move forward with them, the price suddenly increased to $6,500. Although we were unhappy about the increase, we reluctantly accepted the $6,500 quote because we wanted to get the problem resolved as quickly as possible. What happened next was even more concerning. The owner quoted us $6,500, but later one of the employees privately quoted us $8,500 for the same project. At that point, we had no idea what the actual price was supposed to be. The lack of consistency and transparency was alarming and made us question what was really going on. Despite accepting the owner's $6,500 quote and repeatedly asking them to begin the work, they continuously delayed the project with excuse after excuse. Days turned into weeks. We remained patient and cooperative, but our patience was rewarded with poor communication and constant delays. The final straw happened today. We called in the morning and received confirmation that they would arrive at 6:00 PM. We rearranged our schedule and waited. Then we waited some more. After an hour and a half, nobody showed up. No phone call. No text message. No explanation. Our calls were ignored, and our messages went unanswered. This company has now delayed our project for over two weeks and caused significant inconvenience. The issue is not just the pricing--it is the complete lack of professionalism, communication, accountability, and respect for customers' time. If a company cannot honor its commitments, communicate honestly, or even show up after confirming an appointment, it should not be treating customers this way. Please be extremely careful before hiring this company. Based on our experience, the service was disorganized, unreliable, and incredibly frustrating from start to finish.

I called Guzman Septic Services to get my septic tank pumped in Riverside CA and asked them to add…read morea collar and caps so we wouldn't have to dig it up every time it needs to be pumped. They showed up right on time at 6 AM. By 10:30 AM the digging and installation were done and everything was wrapped up. Stefano was our main contact and it turns out this is a family business, his uncle and dad were part of the crew. I always like supporting family run businesses like this one. The work looks clean and professional. I'll add some photos too. They did not add anything to the price they quoted before they even saw it which I really appreciated. No surprises. Highly recommend these guys for septic work.

Amazing and professional work! Stephano helped me with certifying and cleaning out the Septic. He…read morealso went out of his way to given me tips on how to keep my septic tank healthy! A+++

Marco was excellent! He responded quickly, was very professional, and got the job done fast and…read moreright the first time. It's hard to find someone this reliable and skilled -- I'm very happy with his work and would highly recommend him to anyone who needs a good plumber.

It's such a blessing to eventually find them. It had taken me one month to get quotes from plumbers…read moreand figure out the root problems since our toilets backed up. When I was sure that we had to first replace the whole septic system, I got quotes from many companies and building 5 offered the most competitive price. I was told by some company that cheap means less quality. Okay, please use your own judgement. I can only say they are not greedy company, or maybe they use fewer workers with less time but very efficient work. Maybe no long warranty is also a factor. So it depends on what you want. And during the work, they were very transparent with each process and helped me take pictures of every step they did. Josh and Alan were very patient in answering all my questions. They even change the main sewer line connected to the tank which is not in the scope of work. And the toilet already started to flow. Josh is super honest with the price, he took down the part that they didn't do at the end. They not only saved our pocket but also the time. They did a wonderful job within a day with cheapest price which some company has to finish in a week but charge triple. They truly care not just for the money. Thank you for everything. A lot of blessings for your business.

Miguel at High Desert Septic saved the day! It was just…read morebefore Thanksgiving, most of the companies I called went straight to voicemail, noting they would not return until after the holiday. For a few others, I completed online request forms explaining exactly what I needed. As a real estate broker working under a strict deadline, I needed timely responses--especially since this property had two septic tanks that required certification. When an inspection was finally scheduled, one tank passed, and the other needed to be replaced. Although the field technician was fine, the office staff at that particular company seemed distracted and short--they weren't rude, but they clearly didn't have the time or patience to help me get the information I needed. As someone representing my client, I need a contractor who is responsive, professional, and efficient, and I realized I couldn't move forward with a team that made communication difficult. Fortunately, I then reached High Desert Septic. Miguel answered my call and from the very first conversation, he was pleasant, knowledgeable, and ready to help. I spoke with him on a Friday--by Monday, he had the permits, and by Tuesday, all the work was completed. He kept me informed and even sent photos without me having to ask. It was an absolutely refreshing experience. Miguel truly stands out in his industry. His professionalism, efficiency, and pride in his work deserve ten stars. I highly recommend High Desert Septic. Thank you, Miguel Trinidad.

I spoke to Miguel a few times and we texted and I sent photos. A process of about 3 weeks of us…read moremaking appointments and him not keeping the appointments. I would drive to the rental house to meet and he would not show up and not answer the phone and then a few days later we would talk again and he would apologize and make another appointment. After about 3 weeks and 5 appointments he stopped answering or calling me back. It was depressing and my tenant is really not happy because they had to live in the house all this time without the problem being fixed. Needless to say, after he quit talking to me I quickly called a different plumber and the job was completed relatively fast. If he would have just said sorry I am too busy, sorry I cant help you, you should look elsewhere I would have understood, but this is what happened and it was depressing.

Absolutely wonderful! I would recommend to anyone and everyone! They were quick and honest. This…read morewill definitely be my go to company. Thank you again-you helped us out so much and I truly appreciate you all. In short, timely response, extremely honest, helpful beyond belief, and reasonably priced. Thank you again.

I am a local business owner and was in need of a service on a customer's RV. I called the…read moregentleman at 909 296 2583 and received a price and was advised that he would be out the next day. I texted him my address and he responded. He was a no-show the next day so I texted him the following day my address again and asked if he might be out that day. No response. I looked at the reviews prior to submitting mine and it appears that I'm not the only one experiencing this issue. My thoughts are that if you don't want the business advise the person of that and move on. When people take the time out of their day to submit negative reviews it should be a strong reminder that one should honor agreements. I called another service and they were 2/3's of the price quoted by Independent and they arrived the next day without issues.

I was able to get an appointment the next day for a sewer pump. They arrived an hour early, which…read morewas great! They were quick and friendly. They were plugged in and finished in less then 30 minutes . I will definitely use them again and I would recommend them. Plus, they were way cheaper then the other quotes I got!

They were quick and helpful regarding planning a date for the service They did the job right and…read morecleaned up after they finished the job. Would recommend!

Working with Danny, Kim and the crew was an absolute pleasure. I was kept in loop on everything…read morerequired to do the septic pipeline installation and issues regarding the Joshua Trees. Once the installation took place Danny and his crew were right on time and coordinated everything perfectly. I highly recommend using this company. They are a cut above the rest in the area.

The Norco house my parents bought was made in 1979, we've lived here since 1988 and all this time…read moreit was on the ORIGINAL 1979 septic tank. Thanks to the uncertain times I was able to finally hire a contractor and I chose DK Pipeline to make the switch to the sewer line... best service I've had, they are on-time and work fast and do excellent quality work. Thanks again