My family and I went to Our beach house in Delaware for the 4th of July. When I turned on the water I noticed a broken shut off valve and water was shooting everywhere. I called 3 different plumbers and they said they will try to get to it soon.. that they were busy 1 day passes no call back ... So I decided to try to see if I could fix it myself ,so off to the local hardware store and I'm talking to a sales rep and he's asking me all types of questions -what size valve , copper, pvc pipe and i'm lost . Along comes this guy and says you need to Shark top it . I look at him and say I don't know what your talking about I'm not a Plumber . He says I am and I'm on vacation He asked where do you live and I say ten minutes away. He says i'll take a look at it for you. we hop in his truck and he looks at the valve and says easy fix. we ride back to the hardware store and to buy the part and tools that I need . we go back to my house where he is underneath my house working away. Remind you he is on Vacation with his family helping me a stranger that he overheard in a hardware store helping me out.( In a few minutes it's fixed and My fourth of July is saved( total time with travel back and forth to hardware store and install is 3 hrs) . I ask how much do I owe you he says nothing (zero) . I like helping people out he says . I offered to a least buy dinner or a couple cases of beer . He said don't worry about it.. and He gave me his card and said to call him if I have any other issues.. Folks it Was Jason the owner of Baltimore Sewer Service. Wow what a great guy to do this while he was on vacation to help out a complete stranger in the time of need should tell the integrity and compassion that this man has and I would highly recommend him and His company. After spending those 3 hrs with Jason I feel that I made a friend that next time I'm at the beach I will call and have a couple of drinks with him. Jason , thank you again . You are one of the rare ones out there and I wish you continued Success.. Terry D. read more

People beware of this company. PLEASE read this review! I had posted my review on yelp once before, and this company mysteriously had it removed, but I am writing again to keep people from making the mistake that I did. I had a verbal contract with this company and the job was to start at 9 am on 7/9/14, After a no show, I began calling Jason, the person I made the agreement with, hearing the typical "I am on my way" they showed up after 3:3pm. Jason left two of his workers at the job site, then left. His excavator realized early on that the backhoe could not dig deep enough to reach the sewer line. They made a call to Jason and he instructed them to continue digging. It is around 8:30pm and they said they were finished for the day, and that they would return in the morning with a bigger machine to complete the job. Thursday and Friday came and went with numerous excuses as to why they haven't shown up to complete the job. The last conversation with Jason was that he was at SunBelt Rental talking with the manager as to why the machine was never delivered. He assured me that it was going to be delivered that day. (Friday) On Saturday I received a call from my tenet indicating that the men were there to pickup the backhoe that hey had left previously. That was the last I heard from Baltimore Sewer. I called and left email's and neither were ever anwsered. They left me with a 20 foot long, 8 ft deep hole in my front yard, with no real caution signs or anything to cover the hole to prevent people from falling in. They were never heard from again!!! I had to get a reputable company to complete the job. PLEASE see the full complaint with Better Business Bureau (BBB) https://greatermd.app.bbb.org/complaint/view/36101999/c/b6bd2c read more

When I got home on Friday after work I heard the sound of running water I followed the sound that took me to my basement and I found my water heater was the source of the running water. I immediately went on my cell phone yelp apps and searched for emergency plumbing and found several plumbing companies. Baltimore Sewer Service was one of them. I Called Baltimore Sewer Service. Though they only had a 3.5 star rating, I also noted that Baltimore Sewer Service had just been bought and was under new management and ownership and thought I should give them a chance. I made one phone call and in less than 1 hour some one was at my house. The technician evaluated the leak and found out that the bottom of my water heater was rusted and had holes through which the water heater was loosing water. In less than an hour I had a new gas water heater installed up and running by Baltimore Sewer Service. It was confirmed by the plumber that they had just bought the company and they were under new ownership and management. They also gave me a $100.00 discount for the water heater and a $50.00 coupon towards any future service. They also disposed of the old water heater after cleaning up their area of work. I will recommend Baltimore Sewer Service anytime for their professionalism, customer service, and prompt response time. read more

Our water heater broke on a Sunday evening, and Baltimore Sewer Service was out early Monday morning to asses the damage. Jason provided a full estimate on the spot and was available for new installation as soon as we were ready to call in the job. On Tuesday, the installation team of Todd and Cody were friendly, professional, and efficient. The entire removal of our old unit and installation of the new tank took only about two hours. The guys kept the heater area and the upstairs of our house clean, and they walked me through the operations and maintenance steps of our new tank. I also asked them to take a look at our piping out of the sump pump while they were there, which they were happy to do. There was a delay getting the tank unit in the morning, but the service and efficiency of the installation crew made up for that delay. We were able to negotiate an acceptable settlement on the paperwork for that, which was appreciated. The prices were very reasonable compared a few other quotes we received as well. All in all I am very pleased with Baltimore Sewer Service's staff and their quality of work. read more

Called these guys to look at our clogged drain. They arrived 4 hours late for their scheduled appointment, during the 4 hour wait we tried to call a few times and see if they are still coming, they say they would so we waited. After they asses the situation they decided it's necessary to cut our pipe which would not be possible since they were not prepared for that (which is reasonable). So we scheduled another appointment for next day in the afternoon. The next day, one hour past the appointment I received a call explaining that the plumbers are still finishing their last job so they will be late. Based on the fact that they did come the day before, we waited. And then we never heard from these guys again! Tried to call them a few times on the phone number they gave and the company phone while waiting and went into voice mail. I wasted half work day to stay at home and was left with a busted sink. Always late, never reliable. read more

I called Baltimore Sewer Service, LLC and I can not say enough these guys are a complete blessing! I was so distraught by my situation and was told by others that I had a major problem a collapsed main sewer line. I was so overwhelmed just before the holidays. Jason came out with the right equipment for the job he was able to use a camera to tell me exactly how far in the main line the blockage was and assured me that it was not as bad as I was told it would be. Tree roots had grown in the line and here is why the RIGHT equipment for the job is important. Jason had my line cleared in no time and also treated the pipes to kill off roots. - which is a yearly treatment ( I have already booked them on my calendar for next years treatment- preventive measures) These guys really know their stuff** : ) I have so much gratitude for everything Baltimore Sewer Services, LLC has done. Call them 1st! Don't waist time or money! read more

Just wanted to write a note to say how please I am with the work Jason at Baltimore Sewer Service did for me and my Aunt. She lives in Baltimore on Charles st. and had a nasty backup coming from the sewer line. I used to live with her so she called me to help, even though I live in Richmond, to help her because she is not computer literate. I quickly checked Google and saw Baltimore Sewer Service and the reviews here on Yelp and called them. Jason answered right away and said he could be there in an hour but got there in 50 minutes. He called me with a quote depending on one issue that could have been more. It was ok and so we were charged the lower of the bill. I was happy and my Aunt was as well. Jason's price was lower than the quote and the cleanup was great according to my Aunt. I hope not to use Jason in the future , but If I need a plumber it will be Jason of Baltimore Sewer Service. read more

My sewer line was backing up and I needed to get it fixed quick. I chose BaltimoreSewerService. com LLC for its great reviews. The entire experience was top notch. Starting with the initial phone call, Jason answered immediately, took my info, and was at my residence the same day. He used a camera and found that my line was broken. He showed me exactly where the problem was and gave me options to fix it. I had just had my pavers put down so digging was out of the question for me. I had him use the trenchless method and it was fantastic!! No mess in my yard. Quickly completed and the work is warrantied. You can not go wrong with Jason and his crew. Great job guys! Another satisfied customer :)!!!!!!! read more

FRAUD ALERT: In the spring of 2013 I paid Baltimore Sewer Service $3,500 to replace my sewer line. In May 2016, I had a clean out of my sewer line by Len the Plumber. As part of the service, they put a video camera through my sewer line to identify the problem. The result of the video inspection showed that no sewer line replacement work had been done. When I called Baltimore Sewer Service to talk about my problem, I was informed that they had purchased the company as of January 12, 2016 and had no liability for past work. I am now submitting a fraud claim to Maryland Home Improvement Commission against Baltimore Sewer Service. My suggestion stay away from this company. read more

I had used Baltimore Sewer Service.com and Jason in the past and was very pleased. So when we bought my daughter a new residence in Baltimore and when we did the inspection it was clear to me that there was problem, I called Jason right away. He was able to meet us at the home and did a camera inspection right away. There were dead rodents trapped in the line and he was able to see the problem and solve the problem quickly. His price was great. His service was great and I am confident that if I had called someone else I would have been paying much more than I did. Thanks once again Jason and Baltimore Sewer Service.com for saving me once again. read more

Baltimore Sewer Services did outstanding work for me on a sewer job involving both excavation and pipe lining. I would hire this company again without hesitation...very impressed by their professionalism. Other companies asked for a fee to diagnose the problem and provide an estimate. Baltimore Sewer Services performed the diagnosis and estimate at no cost. The company's owner demonstrated excellent knowledge and personally performed the diagnosis, which gave me high confidence that Baltimore Sewer Services would get the job done right. I was not disappointed and would recommend them without reservation. read more

I am so happy that I found Baltimore Sewer Service. I had a clogged drain and needed to find someone right away because we were having a birthday party that same day!! I went online looking for a plumber and found Baltimore Sewer Service. Their reviews were wonderful! And from my experience, deserving of every one. I called and spoke to Jason. He was friendly and helpful. I told him my situation and he was at my home within the hour. He saved my daughter's birthday party. If I ever have another plumbing issue, I will call no one else but Baltimore Sewer Service. Thank you so very much! read more

Great company. I called them because my bill was outrageously high. They came out and found that my main water line had a leak. They replace and repaired the damage. I have paneling in my basement and the had to put new piping that extends further than the wall. They built a new wall around the piping to match my walls. I am very happy. No messes left for me to clean up. They took care of everything. Days later I called them to come and replace my water heater. They worked quietly and quickly and once gained cleaned up all the mess. I would recommend them to anyone looking for plumbing services. read more

Owning several rental properties can be challenging at times. Like in this case where one of my tenants called to let me know the downstairs shower was backed up. I called around and unfortunately for some reason or another could get through to any one. Until I called Baltimore Sewer Services. Jason immediately answered and came out the next day to assess the problem and within hours had his crew there. I would have to say without a doubt theses guys are the real deal. Very professional and fast! Needless to say the are on speed dial now... Thanks Jason and your crew for handling this mess for me. read more

These guys were amazing and anyone that says otherwise must be full of the same stuff that's clogging their drain! They came out same day and had a very tough clog cleared in just a few minutes. I had spent the entire day before trying to clear the clog with a powerful drain clearing machine rented from Home Depot that didn't do diddly squat to unplug the sewer. Baltimore Sewer Service was prompt, friendly, efficient and charged a very reasonable price for their excellent service. I would recommend them to anyone in my situation. read more

Last tuesday my hot water heater went up. I went on the Internet to try to find someone that could help me. Baltimore Sewer Service had excellent reviews so I called them. Jason, the owner, said that they would be there the same day. They arrived one hour later and I had hot water again in no time!! Their customer service was truly distinctive. They responded to my call immediately and had great prices. This company is truly superior and I definitely recommend them to anyone! read more

I own rental properties in Baltimore. I needed a plumber ASAP. I googled Baltimore plumber and found BaltimoreSewerService.com LLC. They have really helped me out with emergencies and regular calls. They are a really great company and I will continue to use them for all of my plumbing needs. I highly recommend this company. read more

I would like to thank this company for being quick to respond to my call and fix my broken sewer pipe the same day. It is extremely frustrating to have a pipe break and it was a true relief to have Jason and his company come out and fix it right away. I would highly recommend this company to anyone looking for service. read more

Baltimore Sewer Service was available the next day to handle a gnarly an smelly back up in our utility sink. The problem was remedied within half an hour, they left no mess, and the price was very reasonable. Will definitely use again in the unfortunate event that we have another issue with our plumbing. Thanks! read more