1. Eagle & Son Septic Service

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Eagle & Son Septic Service

5.0 (1 review)
Closed • 5:00 am - 8:00 pm

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3 years ago

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Maryland Worx - Stones not set correctly.

Maryland Worx

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Horrible work, look at photos. Called owner to address the problem, his lovely answer was 'f…read moreyourself'. Currently has a MDE complaint registered, putting clients and their CHILDREN at danger. A picture speaks a thousand words. Complaints filed with MDE, Maryland DLLR and BBB. Do not use

First time ever hiring from ThumbTack and it has been a terrible experience…read more We signed a contract with Alex to have our yard leveled, a retainer wall put in, we had a stumps that needed to be removed and he said he could also take care of that. My fiancé paid additional money aside from the contract for a tree to be removed. The project was to be completed in 3 days- They advertise having a team of 7, so this seemed possible. I ordered Retaining wall cinder blocks, which arrived a day later than expected. This began the nightmare of our yard work. Alex arrived to work at 2pm or later for the days he came to work, and was gone by 5pm, 6pm at the latest. One of the days, Alex arrived at almost 9pm to work, he was in the yard about 30 minites and left. He arrived each day with his fiancée who did little to nothing to help. The fiancée stayed in the truck, or walked around recording Alex while he worked. Our project took almost a week to be "Finished." Upon "completion," we were absolutely not satisfied. The most noticeable issue being that the yard was not level. As we took in what we were being left with, we realized that the retaining wall was not stable. The Cinder Blocks were stacked without rebar, or cement, and the notches on the back of each block were not placed properly, so the entire "wall," is not safe. The wall was also only partly set up. It should have made an L shape, and instead it made a straight line, leaving a portion of hill exposed and able to fall forward. Alex claims that he has delivered exactly what he agreed to. He called us ungrateful, and has since stopped contact. We are now left with thousands of dollars of work to do on our yard. Thousands to fix what he started and didn't complete, and thousands to fix the "wall," which is basically just a line of Cinder Blocks that are stacked in a line. He may be great with plumbing, but for anything to do with a yard, buyer beware!

Eagle & Son Septic Service - septicservices - Updated October 2026

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