This company is terrific. I live in a 100-year-old house with a lot of problematic, old DIY…read moreplumbing. I had an 18-inch rough-in for my toilet that needed replacement, and an old clawfoot tub installed so close to the wall that reaching a broken PVC drain pipe was almost impossible. I also needed an expensive solid-wood and ceramic vanity carried up a very steep staircase and installed with a new faucet. They handled every challenge professionally. The work was excellent, the pricing was reasonable, and the crew was knowledgeable and efficient. I highly recommend Ebenezer Plumbing & Drain.

Helped a family member in Columbia with a replacement water heater install. They had the best…read moreprice and did an excellent job, taking care of all inspections , permits. So happy we went with a reliable local business. This is a real local business with quality work. Highly recommended!

I can't thank James enough for coming out on short notice and taking care of a clog in my kitchen…read moresink. He was super responsive and flexible in scheduling. Once here, he assessed and addressed the issue quickly. Finally, the pricing is reasonable, a rarity in the plumbing industry.

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

He is friendly, quick to respond, and explains things clearly in a way that you can understand no…read morematter your level of plumbing knowledge. Have worked with him twice and would highly recommend.

Over the last year, I've relied on Thomas the Plumber for all kinds of work in my rental property…read more-unclogging drains, installing toilets, and working with the tenants varying schedules. George runs a tight ship. Even though I'm not local and away from Baltimore, George has always been dependable. He knows his trade, sets clear expectations for price and scheduling, and keeps things straightforward with online payments and receipts. One recent job involved a tricky kitchen drain and strainer install using custom parts I sent him via mail. He handled it smoothly and even upgraded the piping to PVC--an unexpected but welcome improvement. George doesn't just do the work--he tackles each challenge as it comes and finds solutions. Highly recommended.

Rick came to house yesterday to replace an old utility sink which was going to need some work. I…read moreunfortunately, bought the wrong hardware for the new sink. Rick quickly said he can look after that and I scheduled an appointment for the next day. This project involved several aspects of a plumbers profession (old pipes, drain that didn't drain etc.) and Rick was on top of it. Rick was pleasant, explained the process involved and completed the work efficiently. He left the area near and tidy. I am very happy with the completed work! Thanks Rick!

Saved by Ehrhardt Brothers Quality Plumbing! (West of Baltimore, a.k.a ColumbiaPlumber)…read more Sunday evening, our water felt less hot than usual. Monday, it was only as warm as we keep the house, and only as much water as there is in the pipes! Our gas water-heater failed! Bad timing, too. Last week was what Chicago calls Fools'-Spring ... around 70°. But this week was back to Second-Winter, 30° (Mar 2026). And the next warm days, which Chicago calls the "Spring-of-Deception", is still ten days away. There was water leaking from the heater. This is considered the calm before the 50-gallon tsunami. If this is home-remedy advice, First call a friend who has successfully navigated this problem. Next shut off the gas and then the pilot. Next shut off the water inlet. Your friend will have at least one plumber to recommend. (They will enjoy that...) If your garden hose isn't frozen to the spigot, drain the water tank. If frozen, spend a sleepless night with the 24/7 plumber's number on speed-dial. We chose #2.  We made it through the night. Two of our friend's recommendations were small-businesses, our preference, and we asked all three for quotes and availability. Ehrhardt was ready to offer a price based on our descriptions and photos, of course with caveats for anything unexpected. I considered their bid to be a pretty-penny, but I'll say it was less than our friend's expectation, and more than our friend in Cleveland expected. A fair price. They came the next morning, and it might have been sooner if we had called right away. We cleared a path for them through the house, and they had the water heater replaced in 90min. Impressive. We went out for St. Pat's. But what we should have done was what they told us: check the pilot light for about 30min, and test the hot water after 60 to 90min. We came home to cold water. I'll admit some grumpiness. We called in the morning, and they came back in a jiffy (our apologies to everyone else who had appointments that day). In 30min, they figured it out: a faulty pilot in the new, just-unboxed water heater. They had a replacement part over-nighted. The next morning, in 30min, done. This time we did as told: checked the pilot after 20min (and nervously, an extra time again after that). Still lit! The second time we checked, the hot water outlet was noticeable warm. By 60min, hot water from the faucets! By 90min, much to relief of nearly everyone i know, a piping hot shower. AAAAAHHH :-) Ok, so how does three visits equal 5-stars! The hardest question answered first: Because the problem was the manufacturer's fault, and Ehrhardt handled it flawlessly: Excellent communication by Ehrhardt, priority attention to our problem, no excuses, just fast resolution. Great service staff, from the office to my house. Fair price. I admit that I'm writing this in the after-glow of that hot shower. This could be the start of a beautiful situationship.

Dan was really responsive and explained what he was going to do. He showed up on time and finished…read morethe work in less than 2 hours. Before leaving, Dan made sure that I knew where all of the shutoff valves were located and made sure that I could adjust them, as needed.

They do not return calls or emails AFTer you've spoken to them & sent them pictures of the work…read moreneeded. Very unprofessional to start.

Timely and quality service; a bit pricey to replace a toilet fill valve but worth it in my opinion…read more I called their triage line at 10:40 am, the repairman called me back within 6 minutes, and they had arrived, finished the job, and processed my payment by 11:40 am that same day. I was very impressed with how seamless the whole process was, and how receptive the servicemen were to my questions. They were willing to show me what exactly the problem was so I could troubleshoot on my own next time. The total job invoice came out to $160, which may seem outrageous to some given the fact that they only spent 15-20 minutes in my home, but if you are looking for convenience and good, efficient service I would definitely recommend.

They opened both my indoor and outdoor sewer clean-out points and did not properly reinstall the…read morecovers. I had to call them back to fix the indoor cover because my basement smelled of sewage. Didn't realize the outdoor cover was installed improperly until it just slid off while I was mowing my lawn.

I called Saffer plumbing because I was having an issue with a slow drainimng kitchen sink. The…read moreperson answering the phone was polite and pleasant to deal with. They were able to meet the daily time constraints for an appointment within a week. Although, I do think evening or Saturday hours would be helpful for those of us that work the same hours that they are currently open. The person coming to my house, Joseph, called beforehand to say he was on his way and showed up exactly in the scheduled time frame. I explained my issue and he got right to work. He even answered all of my questions without being bothered. It took some time to snake the drain and replace the old vents, but it was done well within a reasonable time frame. He even brought up Saffer's "Safer with Saffer" club membership which saved me 10 percent on this visit plus free estimates on future calls and even discounts with some other members in the program plus a whole lot more. It is well worth the $100 yearly cost. As others have said, they are not the cheapest but they are the best and I would have to agree. People always want something fixed on the cheap, but what they don't realize is you truly get what you pay for. I have learned it is almost always bettter to pay a little more the first time then have to pay twice for something because it wasn't fixed right. I would recommend Saffer, and Joseph in the future, and will definitely use them for plumbing and potential electrical issues.

Unfortunately, my experience with this Saffer Plumbing was extremely disappointing, especially…read moreconsidering how expensive their services were. What should have been a straightforward hot water heater installation required five separate visits and took a total of five weeks to fully resolve. During the process, the company damaged my flooring, which they eventually replaced. They also removed a door and initially failed to rehang it. In addition, molding was removed and never replaced. I had to repeatedly follow up to get these issues addressed, turning what should have been a simple installation into a prolonged and frustrating ordeal. Not a single acknowledgment from a problem nor an apology. While some of the damage was eventually corrected, the poor communication, lack of attention to detail, repeated visits, and extended timeline were unacceptable--particularly given the high cost. I would expect much better coordination, care, and accountability from a professional plumbing company.

Nice guys. Honest and did good work. I'm giving 4 stars only because the price of the big company…read moreis $$$$ because I'm sure there is a lot of overhead. However - first we had a guy come out to assess a drain, he informed me that the issue was my sump pump and we only had to pay $50 for the camera view of the drain. Then after my home warranty company refuses to cover a new Sump pump because their plumber service told me there was nothing wrong with my sump pump, they came back and replaced the whole system. It looks really pretty (a phrase I never thought I'd say about a sump pump) but we now have a nicer system, no cords in the pit, one pump with a reliable battery back up. Worth the inflated cost of a big company for the peace of mind. Also despite my husband and I not wearing masks in our homes and not being near the plumbers that they sent out, these guys wore masks the entire time they worked and shoe covers. Good guys!

A supervisor reached out and clarified that the $450 would at least go towards the actual repair…read morewhich wasn't specified by the technician but still stood by having to pay the initial $450 to find where the leak is in the pipe. Still doesn't excuse the technician's behavior, nor any real apology. Will be looking for an actual quote from a different business as telling me where in the pipe my leak is wasn't my goal, it was for a full replacement of an old cast iron drain pipe, which partially was exposed in my unfinished basement.

I cannot recommend Mainline Plumbing highly enough! As a Realtor, I have had the pleasure of…read moreworking with Cam and his team for both my personal plumbing and heating needs, as well as for numerous clients. Cam, the owner, is incredibly professional, reliable, and knowledgeable. His commitment to quality service and customer satisfaction is evident in every interaction. Whether it's a routine maintenance job or an urgent repair, Mainline Plumbing consistently delivers top-notch service. Their attention to detail and dedication to getting the job done right the first time is unparalleled. If you need a trustworthy and skilled plumbing and heating company in Maryland, look no further than Mainline Plumbing. Todd B.

From the owner: We specialize in both residential and commercial services, including, but not limited to, main line…read moreback ups, water heater installation (electric/gas and tankless), drain services, water treatment, pipe replacement and boilers. Additionally, we provide services to any gas appliance, from boilers to pool heaters, to fireplaces. Whether you have a question, an emergency, a dream kitchen or bathroom project, we are just a phone call away.