Over the last year, I've relied on Thomas the Plumber for all kinds of work in my rental property -unclogging drains, installing toilets, and working with the tenants varying schedules. George runs a tight ship. Even though I'm not local and away from Baltimore, George has always been dependable. He knows his trade, sets clear expectations for price and scheduling, and keeps things straightforward with online payments and receipts. One recent job involved a tricky kitchen drain and strainer install using custom parts I sent him via mail. He handled it smoothly and even upgraded the piping to PVC--an unexpected but welcome improvement. George doesn't just do the work--he tackles each challenge as it comes and finds solutions. Highly recommended. read more

Thomas the Plumber - Solid PVC under-sink pipe - Plumbing Near Me - Towson, Maryland

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Thomas has helped me with my rental properties for the past couple of years. He's always prompt and professional. I appreciate the transparency and highly recommend! read more

We had a smell that was surfacing all over our house and we hadn't the slightest idea what it was let alone where the source was. Thomas the Plumber was unbelievable not only with his response time but he could diagnosis right away. He took alot of pictures and explained the whole process of what happened and how we can prevent it from happening in the future. He responded promptly to my text and phone calls. Could have not asked for a more professional experience. Highly, highly recommend read more

Couldn't be happier with the service. George beat the other quotes, arrived on time and completed the repair quickly. I asked about a few other services I might need soon and he quoted very reasonable price. Will definitely use him again!! read more

Thomas the Plumber - Pressure reducing valve - Plumbing Near Me - Towson, Maryland

George has been to our 1941 house in Rodgers Forge fairly regularly over the past 8 years, most recently this morning to fix clogged drains, and every time has been highly professional, thorough, honest, and friendly. He picks up the phone when you call for service; schedules his visit as soon as possible; provides a fair estimate; arrives promptly; and figures out, explains, and fixes the problem efficiently. We appreciate George and his excellent work! read more

Thomas the Plumber is professional, reasonable and reliable. I had an emergency off hr plumbing leak and he came thru to fix and make sure my place was in good shape to minimize property damage. Would recommend. read more

We thought we had a simple pipe leak behind a wall in our basement. George came out to fix it within 2 hours. Later that evening, we realized that while our pipe may have had a loose joint, the real issue was actually a wildly unfortunate (and gross!) situation where the seal around our upstairs toilet failed. Unbeknownst to us, every time we flushed, it would rain into our wall! He came back the very next morning and made it right. We were able to solve the issue for a lot less than we thought. George made an awful plumbing mishap a lot less stressful and resolved it for us quickly and reasonably. He also replaced our kitchen faucet and garbage disposal last year and we were very pleased. Highly recommend! read more

This guy is a ROCKSTAR! We found a busted pipe at bedtime that was leaking all toilets, tubs and sinks and I texted him with photos. He called back 3 mins later at 945 pm! WHO DOES THAT nowadays?? NOBODY! *My previous plumber company might get back in a day or 2 after a left message. He was here by 830am and found we had a much larger problem in a blocked Main Line. He snaked it. He cut pipes and replaced them. He fixed an awful mess efficiently with absolute EXPERTISE! He is a Master Plumber and well worth your money! *He also replaced an old toilet a year previously for us and it was done beautifully read more

We called Thomas the Plumber because we had a leak from the kitchen pipe to the basement. It was after 3pm when we called, and to my delight he responded that he could come to check it out the next day at 10am. After checking things out, he gave me 2 options: repair the old, galvanized pipe or install new PVC pipe. Of course, the repair was cheaper. I like the fact that he offered options. The cost of installing the new PVC pipe was reasonable. He arrived on time and the job was complete in 2 1/2 hours. He was professional and my husband enjoyed conversations with him. We would definitely call him if a need comes up in the future. read more

Always comes right away if emergency! He's local for me, which is a plus! Very thorough, clean and reasonable.

I used him last year for a pipe that broke outside and was quite disappointed. My pressure gauge disappeared after he was here. He was here possiby 15 minutes and heard I was on the phone as my friend was dying. (I'm sure he heard the call and I told him I had to leave)Charged additional money and did not clean up the mess he made. Tried to to charge me $30 additional dollars to hook up my hose which I asked him to just turn the spicket which he had placed face down so my hose could be connected . His only concern was his vacation to Disney. Don't use unless you have money to throw away and don't mind someone cutting holes in your drywall and then charges you more for the mess. Having trouble uploading the pics read more

I have old faucets that do strange things from time to time. This craftsman came in when promised and in virtually no time with reasonable compensation fixed the problem. read more

George has been my plumber for over 2 years and I have called him for a variety of household jobs. He really knows his stuff and is incredibly honest with giving solutions for plumbing problems as well as giving very fair and competitive rates. He is a one man operation, but always does his best to fit you into his schedule in a timely manner. It can be more difficult to organize a time with George (you just need to work with him), but that's the trade off between a big company and a small operation. I think the one major advantage over larger companies is his rates. I had larger companies give me quotes for jobs before I found George (Thomas the Plumber), and they were not competitive with George's rates. read more

George came out to my home 4 times. I called him to install a water back up pump. I sent pictures to him first, so he could see the pipe set up. When George installed the water backup he moved my old sump pump, too close to the pit, which made the float stick. I came home from work to find my sump pump room, very hot. Luckily, I knew what to do and then called him. Then he had to install a new sump pump at my cost which was 1/4 hp, Kohler pump the only pump he carries. I asked for 1/2 pump, Liberty (purchased myself) There was a storm and the 1/4 pump was broken that George installed and the water back up pump did not work at all because of 1/4 pipes that are in my home. I found this out later, when researching the water backup and contacting Liberty about the issue and the manufacture requires to be used with 3/4 inch pipes. George's response to why the water back up did not work was my water pressure, which was fine. It was checked. If I was not home my entire furnished basement would have been flooded. The sump pump he installed broke off under the bottom and the water pump never worked. George removed the 1/4 sump pump and took this back for a refund for him, not me. Put another 1/4 pump in the pit until my 1/2 hp Liberty came in. George returned to change out the pump. He then told me, he could not take the pump, I had for 4 days, to sell it!!! I found out later the water back up requires 3/4 pipes per the manufacture. The set up that George installed was so unstable it looked as though a child put this together. I had to contact another Plumber who charged me of course to remove the water back up and reinstall my battery back up, and added two batteries and stabilized the set up. George blamed me for everything, calling me a liar and other names. As he did below, Trash! I wish you all could meet me, far from trash. Notice he called the other Gentleman an idiot? he called me a liar. Very unprofessional. I took Mr. Thompson to court never showed up. He actually, told me in a text I will see you in court. Judgement entered for payment, $1.800 +. He has ignored the Sheriff and my attempts to collect payment. All he had to do was appear and present his evidence, no Lawyer needed. I want my money that is due me and that the court agrees he owes me. I have a sump pump and a water back up..... in my possession, he can have. I only want what is due me, $1,800+ and the judgement will be removed. Its been two years since this incident. Yes, I have tried contacting you and your wife, you have a judgement against you. Next a lien will be filed on the property. Pay me the monies due, and I am done with you. I did not put this review on for 2 years to give you a chance to pay me. It's the right thing to do. Patty read more

I called to place a service request for plumbing repairs at a rental unit. Thankfully, he did answer but I think I reached him at a bad time because he seemed fairly preoccupied. He asked me for the zip code which I couldn't remember at the time but tried my best to recall. I'm pretty sure I gave the wrong zip code (That's my fault. I typically only remember the house number, street name and city. Not the zip code). Then he asked me for the neighborhood which I was able to remember correctly and provided him with those details. After giving him the neighborhood information (which a neighborhood in the Morgan State University area) he told me that he only serviced Baltimore Maryland and that my property isn't located in Baltimore (His mistake). I then replied telling him that the property is in Baltimore Maryland. He then responded telling me that the property is way out of Baltimore, therefore beyond his service area and that he wouldn't be able to help me, then he hung up on me. My best guess is that maybe he stopped listening to me after he heard the wrong zip code. I'm not sure exactly what it was. Hopefully this review helps people in the future. Positives: He does seem to answer the phone even when he's busy but I'm not sure that he's fully listening. Somewhat understandable. Hopefully I actually get a chance to do business with him in the future and leave a more positive review. Good luck to everyone, including Thomas. I truly think it was all just a misunderstanding. I believe that he was preoccupied and I didn't properly remember the zip code. read more

This is my second time using George and he's still awesome! I called on a Saturday morning because my tenant told me there had been no hot water at the house for two days. George responded very quickly told me what information he would need to get a proper quote and gave me an estimate just based off of the house and what I knew about the water heater. After getting pictures and dimensions, the actual quote was within the estimate range provided. I did have a unique plumbing set up so that took him a little extra time to find the right water heater. When I say a little extra, I mean, he had it by Monday afternoon and had it installed by Tuesday morning. Absolutely wonderful service I would recommend him to anyone and if I have any plumbing issues in the future, I will certainly continue to use him over one of the corporations in Baltimore like the Len the plumber which are impersonal and more expensive. read more

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I have been relying on Mr. Thomas for nearly a decade to do plumbing work on my house in the Fells Point area of Baltimore. He's very professional -- he shows up on time and completes the work with good communication about price and scope. I particularly appreciate that he will tell you when work is NOT needed or would be a waste of money. read more

Professional and skilled. He provided solutions to my bathroom faucet running warm instead of hot when others either couldn't tell me what they could do to help or didn't respond after an initial conversation. Thomas gave me a clear diagnosis, told me why the advice I had gotten earlier was not helpful, and did the job he said he'd do when he said he'd do it. I've called him over twice and will keep his number handy if there is ever a plumbing issue. read more

We've contacted George Thomas 3 times to clean roots out of our outside sewer line and he's been fantastic every time. He's always helpful, can get here in a reasonable timeframe, gives valuable advice on what to do for next steps, and answers any questions. We really trust him and will continue working with him every time we need a plumber. read more

Called Thomas for a clogged kitchen sink. He was quick to respond to my inquiry, got an appointment set up within the week, and got the issue addressed quickly and with no issue. Very professional and communicative. read more

Thomas does a great job. Honest, fast, responsive. He even backed his work with a guarantee. Would hire again.

George is always so fast with responding, it's amazing. He never leaves you hanging. He is always prompt and works quickly while still being detail oriented! read more

I am picky and I used to manage peoples homes and lives for a living awhile back and have dealing with several contractors. I found Thomas the plumber to be responsive, communicative, organized, fair and was able to get the job done before my actual appointment time because he was running early from his last job!! He was able to replace my leaking hot water heater within 24 hours of calling. I totally recommend and will use him for any additional plumbing issues. Thanks so much everything is running seamlessly! Jen D read more

Thomas arrived early and fixed my leaky sink in quick order. Thomas is direct, honest and efficient- he knows old houses and I recommend his services to anyone who needs a plumber. read more

Five stars is not enough to rate George. We hired George to do a full residential conversion inside and out to get rid of polybutylene and a blue poly main waterline all no longer up to code. Additionally we had a leaking water pressure regulator, we had a refrigerator line replaced from plastic to copper and a pop up assembly installed in a bathroom sink. He did an amazing job at a great price. He was prompt, professional, efficient, friendly, and trustworthy. We have a new plumber for our home. Thank you so much George we have been truly blessed by you! read more

Thomas the Plumber repaired a leaky pipe behind our finished basement shower quickly and efficiently for a very fair price! He's also a very kind guy who is friendly, knowledgeable and personable. Highly recommended!! read more

Thomas the Plumber - Before - Plumbing Near Me - Towson, Maryland

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I've called on George (Thomas the Plumber) twice now and both times he's been very responsive, did great work, and his rates are very reasonable. On top of that, he's a nice guy and a pleasure to work with. His base is in Towson but he doesn't mind coming all the way out to Catonsville. What's not to like? Call him. You won't be sorry. read more

George Thomas was amazing! He replaced our toilets with ADA certified toilets, just as we wanted! He was fast and reliable. We had a cracked toilet before, so his service was greatly appreciated! We are looking forward to working with him again. read more

George has come to the house three times in the past year, what a year am I right? Every time he has come he has been courteous and professional. He did an amazing job on the shower and came the next day after I called him. He was able to squeeze us into his schedule when we had a leak where we weren't sure where it was from. Most recently he came with in the hour to complete a faucet replacement that got away from us when a copper pipe snapped. I highly recommend his amazing service read more

Thomas replaced our sump pump after a negative experience with another plumber. He was honest, efficient and knowledgeable. We were convinced we needed a plumbing inspection to which he stated that would be a waste of our money and to just call if we ever have problems. He's our plumber from here on out. read more

I wish I could give him more stars. He sets the standard for high quality, consistently reliable service. We're so fortunate that we found such a knowledgeable expert that is honest and fair. He works fast, leaves no mess, and has great communication skills. He clearly explains what he is doing, why and associated costs. During a weekend plumbing emergency on a Sunday night, he called us at nearly 10:00 pm. Bottom line; he cares about his customers and the quality of his work. read more

Good honest work. I have used George twice. I have older home so have some difficult repairs one needed follow up for the next thing down the line. He was responsive and quickly returned and repaired. I recommend. read more

I found this company on Yelp after two failed attempts to have my water heater replaced by bigger companies..(I'm still waiting on both of them to callback). Not only did George answer the phone immediately and professionally, he was able to walk me through the steps and his timeline of availability. I snapped a few requested photos, was given an estimate (lower than both other companies), and scheduled my appointment within two days (one of which was a holiday). He confirmed our appointment the night before and told me what to expect. He arrived on time, was professional, pleasant, and immediately got to work. While he was replacing my water heater, he took at least four separate emergency service calls. He never stopped his work on my water heater, but he extended the same professional and pleasant service to those people that needed him as well. Although he was trying to give himself a well deserved light work day for the holiday, he filled up his appointment book, putting his customer's needs over his own. You don't get this kind of quality, care, value, and service from big companies. George has earned a new lifetime customer, and he has definitely earned his overall Yelp review score read more

Absolutely unbelievable service. I can't believe I wasted 3 months asking friends for plumber recommendations. This will be my goto plumber from now on. We had a really stubborn shower drain clog which stopped the tub completely. I called Thomas the plumber and he was there the next day. (On New Year's Eve!) Drain was unclogged in about 15 minutes A+ Service and Prices Highly recommended! read more

Called George to ask if he could replace a faulty water heater he installed 4 years ago. It was still under warranty and the water heater was free of charge. He refused to help. Needless to say, I will not be calling him again. read more

George Didn't Even Get To Perform A Plumbing Job, But I'm Glad He Didn't. (P.S.‼‼I Have Never Written A Bad Review About Any One Person Or Company But I Felt It Necessary For Upcoming Customers & The Owner Of The Business To Re-evaluate How His Business Is Ran.) I Had A Water Leak In My House And Needed It Fixed. I Called George And Scheduled An Appointment For Friday. He Required That The Person That Would Be Home To Answer The Phone While He Was In Route Or He Would Not Come. Understandable . Friday Comes And I Make Sure My Husband Is Home & Available Because I Would Not Be Home. Come To Find Out, George Couldn't Find My House... So My Husband Agrees To Meet Him Somewhere & Show Him To The House. It Was A 5 Minute Time Span Between The Time George Said He Was At The Location & The Time My Husband Arrived. George Did Not Wait & Left! He Could've Waited As Our Appointment Time Was From 9-11AM . George Left And Didn't Communicate With Neither My Husband Or I! I Called Him Numerous Times, He Then Proceeded To Decline My Phone Calls Instead Of Saying That He Left Or Giving Reasoning As To Why. I Don't Understand How You Can Give Some Customers Amazing Service And Others Don't Receive The Same. If He Couldn't Communicate As To Why He Left Then He Probably Wouldn't Have Been Able To Communicate And Tell Me Why I Had A Water Leak. I'm So Glad I Didn't Give Him Any Of My Money. Hope He Is More Professional With Others In The Future. read more

George quickly fixed a stubborn shower drain that we had been dealing with for months- but also took the time to explain why we were having issues with the old pipes. He was on time, professional, and very knowledgeable. Thomas the Plumber will absolutely be our first call from now on! read more

I was very happy with the service. He was quick to respond and came prepared to tackle what turned out to be two different issues. I was able to get everything done in one visit and save some money. read more

Fantastic job! I had a toilet installed. He arrived right on schedule for the appointment and completed the work quickly and efficiently. He also gave me advice about how to manage a separate issue with an outdoor spigot. I'll definitely be using him for my plumbing work in the future. Thank you!! read more

This will definitely be the first place I contact next time I have a plumbing issue too. I noticed a bad leak under the kitchen sink. I was expecting the hassle of having to research well reviewed contractors and try reaching out to many. Luckily I found and called here first, and the problem was fixed within a couple of hours for a fair price. George was a great guy. It looks like from a couple reviews that he's more of a plumber than a diplomat, but I thought he was very friendly and respectful. I'm guessing you treat him and his time with respect and you'll get it back doubled. At the time of writing this, it seems he only takes cash or check, though he mentioned he's researching other options, and works every day but Sunday. read more