First time at this place and my husband and my massage was one of the best one we have ever had…read more Mary has the perfect touch, not to hard or to soft. Will be back to see her! Thank you Mary

I hadn't been here in a couple of years, and now I remember why…read more When I booked my appointment, I specifically requested a deep tissue massage when I called, confirmed it again when I checked in, and reiterated it when my therapist came into the room. Unfortunately, what I received was nowhere close to deep tissue--it wasn't even firm pressure. To make matters worse, my 90-minute appointment was cut short. During the session, the therapist repeatedly found reasons to step away. In total, he was out of the room or away from providing treatment for approximately 11 minutes. After the first 60 minutes, I was asked to get up and move to a different room for the final 30-minute foot massage. While I was waiting, the therapist spent time cleaning hot stones and remaking the massage table. Those tasks should be completed between clients--not during a client's paid treatment time. Service should be continuous throughout the scheduled appointment, and 11 minutes of non-treatment time is simply unacceptable. The foot massage itself was especially disappointing and felt like an afterthought. I tried communicating my preferences and even offered feedback on the pressure and technique during the session. As a licensed massage therapist myself, I understand the physical demands of this profession and appreciate the effort that quality bodywork requires. Unfortunately, this session lacked both the pressure and the intentional therapeutic work I specifically requested. Despite my attempts to communicate, my requests were ignored. It feels like they simply tell clients what they want to hear to get them in the door instead of delivering the service they promise. The massage was a complete waste of my time and money. Even though the price was inexpensive, it still wasn't worth it. To top it all off, my credit card was charged three times, and now I have to drive back just to get the billing corrected. This place used to be much better, but it has become incredibly disappointing. I would not recommend it.

I found Tonus because I purchased a livingsocial voucher. I'm glad I did because the first…read moretherapist who massaged me was fantastic. I forgot her name, but all of a sudden she's no longer there. Then I found out my former therapist Sandi who used to own her own massage business also worked there. She had a strange schedule so it was difficult to get an appt with her, then she moved away. So I tried others they were fine. Some were, some not to my liking. I heard the owner was fantastic, but I was never able to get an appt with her. It's more clinical than a day spa feel, but the place is clean, and comfortable. I decided to purchase a package deal they offered. Everything was fine pre-pandemic. But 2020 came around and we had to wear mask while getting massaged. I normally would be fine with except, I can't wear mask due to my asthma. So the last time I came in for a session, I was able to remove my mask faced down, then face up I had to wear my mask. All of a sudden I started wheezing. I tried to enjoy my massage as much as I could. I ended up sick with asthma the rest of the week, I messaged the business to let them know, and the owner was gracious enough to not only refund my last treatment, but the rest of the sessions I prepaid. Sad, because this place is only a 10 minute drive from my home. I ended up finding a therapist who would massage me unmasked, but the drive was 30 mins. Darn Corona!

I have been going to Tonus for years. I have been going to Wes for medical massage. He is very…read moreknowledgeable about how to work out the tightness in my shoulders and upper body due to work issues. I have referred friends to him that also love his work. It's a great place. I always feel welcomed when I go into Tonus. My husband and son also go to Tonus. Highly recommend !!

I have a new massage therapist now. I was really hesitant at first because I'm picky about certain…read morethings during massage. I've seen Leslie I think 2 or 3 times now and she does amazing work. I can tolerate a lot of pressure and she hits it right on the spot. She can feel the spots that are tight and works on them gently, but enough to loosen the muscle. She also always makes sure that pressure is okay and that it's not hurting me. I also enjoy talking with her. Sometimes I like my massages quiet but most of the time I like to talk. She's great to talk to and it's it awkward. One of my favorite parts is she has me take a deep breath in at the end which is great because I always forget to breathe in this way so it forces me to really relax. I'm so happy and lucky that I found my next massage therapist.

INCREDIBLE massage. I wish I lived here so I could see Heather weekly! Heather is, by far, the best…read moremassage therapist I've ever had. She is a healer, and uses every moment of the massage for the client's benefit. She in intuitive and uses just enough pressure to stretch, release and work the muscles, without leaving me hurting. After her massage I feel fantastic -- mind, body and spirit! This practice is conveniently located, caters to a peaceful experience (including a croaking frog nearby!) and filled with professionals who go the "extra mile" in caring for clients.

I am visiting from out of town and having a lot of upper back pain. I specifically scheduled a deep…read moretissue massage with emphasis over that area. She immediately told me while on the table that she didn't do deep massages, so what I got was a Swedish massage with a back rub. I also paid extra for hot and cold therapy, which I did not receive. Would not recommend going here.

Making plans to come into town for a graduation ceremony and the ladies in our group decided we…read morewanted to get massages. A couple of weeks ahead, I called all over the area looking for a spa that could accommodate several appointment times near each other. Massage Envy could accommodate us so yea. If you haven't been to Massage Envy, the introductory price is lower than follow up services. Even if the service is other than a massage. You get a discount 'trial' which is nice. If you get monthly massages, they have a membership that costs the same as the introductory price. We arrived fifteen minutes early for our appointments, were greeted immediately upon arrival by reception and given tablets to fill complete a brief medical history and what type of massage we are expecting. She also explained everything to us and assured us we are in charge so if we want more pressure, or less, or don't touch my feet, etc., that we only need to say the word and it would be accomplished. It's our massage. I have to say everyone of us wanted something different and everyone of us was super happy with the results. Our pregnant friend was absolutely thrilled with her pregnancy massage. Her masseuse was well trained, very personable and super sweet! Another in our party wanted the knots to go, but told them 'not to leave bruises' and she got what she requested. Me on the other hand, I wanted those pesky knots *gone*! I had gotten a massage a few weeks before and the knots remained. I asked her to do what needed to be done and by god, she got them out! Was it comfortable? Not always. Most of the time, but I had a couple in my back that were just determined not to move. She used several techniques and she got rid of them. I did bruise, but I knew in the moment I would bruise and I was happy with that as long as the knots were gone. And to be clear, I have been experiencing head/neck/shoulder pain for months. After my massage here, the headaches are gone. I call that a win! The bruising is temporary and as I could have told her to stop, that's on me. She did as requested and I am very happy to no long have those things causing constant pain. The facility is very clean. Reception is bright and sunny. The back area is dimly lit and we waited in a small waiting area in the back which helped us to wind down. We spoke with our masseuse prior to disrobing to be sure they understood what our needs were and the massage was 50 minutes as advertised. A couple of gender neutral restrooms are in the back area to use before your appointment if needed. The cost of a monthly membership is quite reasonable for those of us who try to get a massage monthly. If I lived nearby I would definitely be comfortable making this my 'go to' massage spot based on price, staff and facilities. Thanks Massage Envy for being a part of our 'girls day'!

Love this place! I've gotten massages for both my mother in law here and really enjoy it every…read moretime. The location is easy to find right in Kent and close by my home in Renton. The prices are also reasonable given changes to price increases

Outstanding! The massage therapist is excellent. The perfect amount of pressure. I highly recommend.read more

I was really taken aback when I read so many low ratings for this studio. I have had only positive…read moreexperiences here. First of all, the therapists are phenomenal- as good or better than other therapists I have seen. The rooms and beds are spotless and comfy. This is a highly professional, yet nurturing environment. I know they have strict financial guidelines. Be sure you know the cancellation rules. I am sorry so many people have had bad experiences with the front desk. It is too bad because the massage therapists are outstanding,

I tried to book a massage at Elements Massage in Maple Valley, WA. During the intake process, I…read moredisclosed that I have cancer (which was required on their form). I was contacted by a receptionist on behalf of the massage therapist, Morgan, who refused to work with me -- despite my clear explanation that I am not an active oncology patient, need no special accommodations, and was requesting a standard massage. At no point did Morgan speak to me directly; everything was relayed through the receptionist, who repeatedly and incorrectly referred to me as an "oncology patient" even after my corrections. This experience left me feeling humiliated and emotionally harmed. I was offered to reschedule with another therapist, but if bias exists at this level, I cannot trust that this location properly vets or trains its staff. Due to the seriousness of what occurred, I have submitted a formal complaint to the Washington State Department of Health. (This review reflects my honest experience.)

I read the great reviews and decided to book a couple's massage for my husband and myself. It was…read morethe first time in months that we able to arrange for someone else to help with our kids. I got him all pumped up for this and when we got there? The gentleman was totally confused at why we were there. He explained that he didn't read the booking and wasn't able to do a couples massage since he had someone right after the appointment. It might be the best massage on earth but we won't ever know because they use a booking app that they don't read. Will definitely go elsewhere in the future. Super unprofessional and the reaction by the massage therapist was really flippant like it didn't matter. This was going to be my husband's father's day treat since we spent the actual weeks around father's day in the hospital with our daughter so this was just a huge bummer.

Michael was great. It.was my wife and I anniversary so we decided to get massages but could only…read morebook 1 for the day but when we got there he took us both even though his hands would suffer for it. The massage itself was great. My entire body is very sore like I'm made up of 1 gigantic bruise so I was expecting it to be a really painful massage. In a few areas it was but over all it was far less painful than I imagined. I had no pain afterwards though. The guy either has magic fingers or is just THAT skilled. I got this massage 3 days ago and have for the first time in literal years slept through the entire night without waking up. We conversed throughout the entire massage. I'm sure some people may want to sit in quiet but not me. TLDR; Best of the best masseuse. Highly recommend. He's very interactive with his clients which I enjoy.

Great care personalized to your needs. I went when I had neck and back issues and received…read moremassages. Some of my clients went for physical therapy and was also happy.

I recently had experience with their physical therapy services over the past few months due to some…read moresubstantial ankle and heel issues, both pre and post surgical. I gained more knowledge about my ankle / heel from them than I did my own doctors. The appointments, while tough, certainly did benefit me. They are also extremely helpful in also providing you exercises for home and even some that I could do while I work. Love the overall atmosphere and contrary to the fellow below, I have noticed teenagers and younger people just as much as older individuals. It's an extremely diverse community among both the clients and the staff.