Have been to Lisa a couple of times now and both times were hands down the best massage I have ever…read moregotten! She is so talented and really loosens up my tight neck and back.

I booked a massage for my wife for Valentine's Day. My wife had an AMAZING experience. She said…read morethat Lisa did a great job and it was one of the best massages she has had. Overall a really good experience and she will be back as a returning customer!

Been in a few times go0ing for the $49 dollar massage. Once they have you on the table, they do…read moretry to upgrade you to other options, like oil massage or 90 minutes instead of 60. Prepare to use the word "no" if they start offering more. I was assigned to "Coco". Sweet lady with a firm touch. I was in great foot pain so I needed the hard foot massage plus the body massage. Coco kneaded my feet firmly and especially my heel to address my plantar fasciatis. Lets just say it was INCREDIBLE. 90 minutes of pure bliss. Ive been back 2 times since.

I got a gift certificate from winning a game to come here, so I decided to give it another chance…read more But it was the exact same. The ladies kept trying to push extra services on me and wouldn't disclose the additional pricing. And when I went up to the front, I had scanned the venmo code and put in a 15% tip, ready to pay as long as they didn't pressure me again like last time.... but then they did, so i immediately lowered it before sending it. And then she stopped me and asked me about the amount, I told her I paid and still tipped, and she wouldn't let me leave for 5 minutes until finally telling me I was fine to go. Good massage, but absolutely awful customer service. I would never recommend going here to anyone.

First time at this place and my husband and my massage was one of the best one we have ever had…read more Mary has the perfect touch, not to hard or to soft. Will be back to see her! Thank you Mary

I hadn't been here in a couple of years, and now I remember why…read more When I booked my appointment, I specifically requested a deep tissue massage when I called, confirmed it again when I checked in, and reiterated it when my therapist came into the room. Unfortunately, what I received was nowhere close to deep tissue--it wasn't even firm pressure. To make matters worse, my 90-minute appointment was cut short. During the session, the therapist repeatedly found reasons to step away. In total, he was out of the room or away from providing treatment for approximately 11 minutes. After the first 60 minutes, I was asked to get up and move to a different room for the final 30-minute foot massage. While I was waiting, the therapist spent time cleaning hot stones and remaking the massage table. Those tasks should be completed between clients--not during a client's paid treatment time. Service should be continuous throughout the scheduled appointment, and 11 minutes of non-treatment time is simply unacceptable. The foot massage itself was especially disappointing and felt like an afterthought. I tried communicating my preferences and even offered feedback on the pressure and technique during the session. As a licensed massage therapist myself, I understand the physical demands of this profession and appreciate the effort that quality bodywork requires. Unfortunately, this session lacked both the pressure and the intentional therapeutic work I specifically requested. Despite my attempts to communicate, my requests were ignored. It feels like they simply tell clients what they want to hear to get them in the door instead of delivering the service they promise. The massage was a complete waste of my time and money. Even though the price was inexpensive, it still wasn't worth it. To top it all off, my credit card was charged three times, and now I have to drive back just to get the billing corrected. This place used to be much better, but it has become incredibly disappointing. I would not recommend it.

I was really taken aback when I read so many low ratings for this studio. I have had only positive…read moreexperiences here. First of all, the therapists are phenomenal- as good or better than other therapists I have seen. The rooms and beds are spotless and comfy. This is a highly professional, yet nurturing environment. I know they have strict financial guidelines. Be sure you know the cancellation rules. I am sorry so many people have had bad experiences with the front desk. It is too bad because the massage therapists are outstanding,

I tried to book a massage at Elements Massage in Maple Valley, WA. During the intake process, I…read moredisclosed that I have cancer (which was required on their form). I was contacted by a receptionist on behalf of the massage therapist, Morgan, who refused to work with me -- despite my clear explanation that I am not an active oncology patient, need no special accommodations, and was requesting a standard massage. At no point did Morgan speak to me directly; everything was relayed through the receptionist, who repeatedly and incorrectly referred to me as an "oncology patient" even after my corrections. This experience left me feeling humiliated and emotionally harmed. I was offered to reschedule with another therapist, but if bias exists at this level, I cannot trust that this location properly vets or trains its staff. Due to the seriousness of what occurred, I have submitted a formal complaint to the Washington State Department of Health. (This review reflects my honest experience.)

I have a new massage therapist now. I was really hesitant at first because I'm picky about certain…read morethings during massage. I've seen Leslie I think 2 or 3 times now and she does amazing work. I can tolerate a lot of pressure and she hits it right on the spot. She can feel the spots that are tight and works on them gently, but enough to loosen the muscle. She also always makes sure that pressure is okay and that it's not hurting me. I also enjoy talking with her. Sometimes I like my massages quiet but most of the time I like to talk. She's great to talk to and it's it awkward. One of my favorite parts is she has me take a deep breath in at the end which is great because I always forget to breathe in this way so it forces me to really relax. I'm so happy and lucky that I found my next massage therapist.

INCREDIBLE massage. I wish I lived here so I could see Heather weekly! Heather is, by far, the best…read moremassage therapist I've ever had. She is a healer, and uses every moment of the massage for the client's benefit. She in intuitive and uses just enough pressure to stretch, release and work the muscles, without leaving me hurting. After her massage I feel fantastic -- mind, body and spirit! This practice is conveniently located, caters to a peaceful experience (including a croaking frog nearby!) and filled with professionals who go the "extra mile" in caring for clients.

I came in with a botched cut and Diana fixed it beyond what I expected! So happy with my hair now!read more

Was a satisfied customer of this salon for several years until the Stylist unexpectedly charged me…read more$70 for a "dusting" that took an entire 30 seconds. The latter was in addition to the $300 service I scheduled. Historically, not charged for a dusting ,and the fee caught me by surprise. Should have said something at the time, but did not. Paid the bill-- never to return, and the Stylist hasn't contacted me to ask why.

I have been going here for years. Dr. D. is AMAZING! He always goes the extra mile to make you feel…read moreimportant and heard. He is patient and really does an outstanding job of getting to know you and your goals. I've tried other places and no one compares to the personalized care you will get with Paula and Doc. BONUS: Their prices are totally reasonable and worth every penny! Look no further for all of your skin and beauty needs.

Paula is so knowledgeable and easy to talk to. She was helpful and explained what was going on…read morewith my skin. Her new salon is clean and gorgeous. I felt so comfortable would def recommend seeing Paula and will be back.

I found Tonus because I purchased a livingsocial voucher. I'm glad I did because the first…read moretherapist who massaged me was fantastic. I forgot her name, but all of a sudden she's no longer there. Then I found out my former therapist Sandi who used to own her own massage business also worked there. She had a strange schedule so it was difficult to get an appt with her, then she moved away. So I tried others they were fine. Some were, some not to my liking. I heard the owner was fantastic, but I was never able to get an appt with her. It's more clinical than a day spa feel, but the place is clean, and comfortable. I decided to purchase a package deal they offered. Everything was fine pre-pandemic. But 2020 came around and we had to wear mask while getting massaged. I normally would be fine with except, I can't wear mask due to my asthma. So the last time I came in for a session, I was able to remove my mask faced down, then face up I had to wear my mask. All of a sudden I started wheezing. I tried to enjoy my massage as much as I could. I ended up sick with asthma the rest of the week, I messaged the business to let them know, and the owner was gracious enough to not only refund my last treatment, but the rest of the sessions I prepaid. Sad, because this place is only a 10 minute drive from my home. I ended up finding a therapist who would massage me unmasked, but the drive was 30 mins. Darn Corona!

I have been going to Tonus for years. I have been going to Wes for medical massage. He is very…read moreknowledgeable about how to work out the tightness in my shoulders and upper body due to work issues. I have referred friends to him that also love his work. It's a great place. I always feel welcomed when I go into Tonus. My husband and son also go to Tonus. Highly recommend !!

Love this place. My insurance covers and I pay my $20 copay but I love everyone in the whole…read morefacility! My fiance and I come regularly

This place is amazin. The people are very kind, friendly and very professiona! They have…read moretremendously helped with my neck, back and hip issues. Highly recommend!