Worst customer service i ever dealt with. Absolutely no customer service, they do not respond back at all, they all lie, the women who work there kmow nothing, they lie too, they dont respond back either, there tech support dont respond back, very poor business practice. But i dont expect nothing less because this company is in Michigan so there you go, most businesses based out of Michigan are horrible, they are used to working for Unions so there work ethic does not exist. If i dont here back from them by next week i am sending my kit back for a full refund, and they will pay for shipping cost or i will seek legal actions , they told me through many emails before i purchased the kit that it would work which i saved all emails and now the dealership tells me Baker is not sure if it will work. This place doesn't even respond back to Harley Davidson. im tired of wasting my time with these illiterate people. A 4 year old kid has better communication skills than these morons.
Linda was the one that told me the kit would work with my set up. So i purchased the kit. Now she pretty much passed me on to there tech which is not sure . Does anyone at this company have any knowledge of there own product they designed? This is ridiculous.
Very unorganized company, no communication skills, no customer service, not even knowledgeable about there own product.
Just look at there reviews , there reviews show you how poor this company is, but beings there from Michigan they probably thinks its funny and good to have bad ratings.
Maybe if they get off there a s s e s and do there jobs and let me know if the kit will work or not i will change my rating. But i am not counting on it because of previous communications with this place. If it will mot work i want a full refund because i was told it would work before i purchased it.
Update: I emailed these crooked people and of course no one got back to me which doesn't surprise me one bit. I think my next move is the BBB, I encourage all who are having issues with this company to file a complaint with the BBB, they think they are inferior to all and no actions will come raining down on them. They dont honor there warranty thats for sure, sounds like the owners of this company are worthless and let there employees do as they wish. read more