That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I would give zero stars if possible! By far the worst repair experience I have ever had. This…read morelocation struggles to keep employees and is not afraid to share it, this seems to be their go-to for the reason things are so terrible. It started when I took me vehicle in for the insurance estimate (trip #1 to the shop), the adjuster was adamant that I scheduled when to bring it back as they were already scheduling out so far. I was hesitant due to our extra vehicle having an issue but I scheduled anyway, he said if anything changes to let them know. I took my vehicle on the scheduled day March 25, 2026,(trip #2) go in to drop it off and they do not have me on the books and never ordered the parts. Schedule again to drop it off for April 3, 2026,(trip #3) this time I was able to successfully drop off my vehicle. They call me April 22, 2026(trip #4) and tell me my vehicle is ready for pick-up, I work in Battle Creek, so I hurried home at the end of the day grab my husband and head over to get it. It was about 15 minutes before they closed, I had not really been home and just wanted to get there so I didnt look it over (I have also NEVER had an issue with any of the other repairs I have had done elsewhere). When I got home I actually looked at it, it was terrible work. There were parts ripped and just sat back in, things that should have been repaired weren't, gaps with over a 1/4" difference from side to side (I measured them) and gaps that were just entirely too large. I called the next day and took it back (trip #5). I was told there is no longer a manager at that location and dealt with the "acting manager". He looked it all over, took into the back to make some of the gaps better and tried to get us to "meet him in the middle" on some of the issue. He then said he would get everything ordered and call us the following day. After a month of not hearing anything I called then again, was informed I would have to bring my vehicle in AGAIN for the issues to be looked at as that person was also no longer employed and there was a new manager. Finally, I was able to take me vehicle in again on June 19,2026 (trip#6) yet the manager was not there. I informed the employee that I would not be leaving without a list of the repairs as I would not be doing this step a 3rd time. He was utterly dumbfounded as to what I was asking for! The manager called me the following Monday June 22, 2026 to discuss the issues with me and told me he would be ordering the parts and would call me "tomorrow". I called again July 16, 2026 as I still had not heard anything. As I sit here almost 3 months now from when I initially picked up my vehicle (just short of 5 months from my accident) my vehicle is still not repaired correctly and I do not have a timeline as to when that will occur, I do know I will still have a minimum of 2 more trips to this shop for this one repair!

Awesome place! They did great work adding a wiring harness to an almost brand new truck. Highly…read morerecommended!

Good service and value. They've installed two hitches for me. I went in recently for a minor repair…read moreand they provided quick and helpful service.

I was traveling out of town when my check engine light came on in my high-mileage 2008 Honda…read moreOdyssey, on a Saturday, of course. The first shop I visited wasn't comfortable with the diagnostic codes and recommended I go to a Honda dealership. Unfortunately, extending my trip to wait for a dealership appointment wasn't an option. That's when I called Handz On Foreign Auto Care and spoke with Chris, the owner. He patiently talked me through my panic, explained possible causes, and went above and beyond to come in on a Saturday afternoon to help his technician ensure my car was safe for the road. Not only was the service professional and compassionate, but the price for an emergency weekend repair was incredibly fair and comparable to what I would pay at home on a weekday. I left feeling confident in the work and incredibly grateful for their integrity and care. Highly recommend Handz On for anyone needing honest, skilled service in a pinch.

This is the only place I will take my car to . The service is awesome the price are reasonable…read more The place I use to go to would take up to two weeks to get me in just for a oil change Handz on gets me in right away

Pat I am enjoying the car just fine. I want to thank you very much for everything you did to help…read moreRusty and I to get the car. You and Mike went way beyond to make it happen. I thank you very much if i could give out gold stars to both of you I would definitely give you both one from me. I appreciate all you and did . Thank You Marcia Pate your valued customer.

Being the only Nissan dealer in town sure lowered the bar. This was my first experience with Graff…read moreNissan, I would say their "I don't care attitude" is their greatest virtue. I worked with Nick, who exudes "why are are you bothering me?". As there was a warranty issue due to Arlington Nissans error, Nick explained that I needed to figure that out or pay for the part out of pocket. This is a dealership warranty, FYI. He also refused to order the $400 part until I paid $1800 for parts and labor. There are many solutions to a problem like this,but this group is not what I would call problem solvers. I sorted out the warranty, got Nick to order the part and installed it, then they closed for the weekend. I appreciate a weekend off, but the entire sales team is not able/allowed to run a credit card to close a due bill on a saturday, as if this was a union shop. I suggested that after a 4 day delay of getting my car back that "I hope their quality of work is better than their quality of customer service", Nick just laughed as if either one could be worse. FYI, they don't use temporary mats and will track shop oil into your car. They did not reset the oil maintenance ticker. I have no proof they did any work besides their word. In summary, Graff Nissan service does not care, will not go the extra mile, might do their job at the minimum level and has no issue delaying getting your car back to you. Pathetic.

Terrible service, they had my bus 2 weeks. Got 19miles and was strained on the highway. Had my bus…read moreanother 5 weeks and said they couldn't fix it so I had to pay for another tow. Thankfully the new place figured it out in 2 days. Also refused to give me my parts, that by law I should be able to get 2 buisness days after you pick up your vehicle. Very shady.

Our vehicle has been at this shop for over a month! Everytime we call for an update we receive…read moreplenty of excuses, but no help. They couldn't figure out what was wrong, so instead of digging in and doing the work, they parked it outside and let it sit for over 2 weeks. We were told it was first come first serve, but obviously that is only for quick fix problems. Still no idea what to do or when we will see our vehicle again. Very angry and unimpressed

Having purchased an older Audi, I had to have a few repairs and maintenance taken care of to get…read morethe car into shape. Blair and his staff are wonderful people and have gained my trust and earned my business. The pricing is fair (undoubtedly beating the "stealerships" by a nice margin) and the place stays busy because of the quality of their work. University Foreign Car was recommended to me by a colleague and I would recommend them to others as well. Their VW/Audi trained technicians diagnose issues accurately and fix them in a timely manner.

Had UFCR do a couple things for me. Valvoline said the inner section of my oil filter was damaged…read more& they replaced it free. So I wanted to have it looked at make sure it was done right & figure out why/how it was damaged. Apparently Valvoline must have dropped it. The damage wasn't caused by the car or road. My car needed a total transmission flush.. they did it in a timely manner & things are working good. The reason I went to them was in the spring I had some issues & come to find out there was a recall for it. When I had called Spartan Toyota (before going tho University Foreign Car Repair) they wanted over $200 to "diagnose". Interesting there's a recall & the dealership wants $ to diagnose a recall. The folks at University told me about it & printed out the recall info thus Spartan repaired it without the diagnostic fee. Who does that? Tells you there's a recall & take it to the dealership & get it fixed free. When I came in this time for these other things (granny flush etc) they told me they had a bad review. Now that I found surprising. These folks have been in business many years & always had a stellar reputation. But I didn't use them until recently. I was very confused by them 1st telling me about the bad review. So I read it. That post after reading it seemed like somethings missing. Maybe it was someone else's card, maybe she had a previous experience that went away? But something in it seems like there's more to it. These people at University knocked hundreds off what they originally quoted me. Even during the quote and drop off. When I came back, it was even less than quoted. The work was great. I had no problem with payment with my card. They were jovial gentleman, and truly seemed like they not only cared about my car, but my budget & me as a person. Some people are just never happy unless it's free & even then....they'd probably complain ​​

Hit a deer with my brand new Cadillac, but the damage was almost exclusive to the grille. Jim and…read moreWes had me in as one of their first customers of the day, pulled the front bumper off, and got the grille back into position. You would never know anything happened. Great, friendly service. They understood my emergency and took car of my car as if it were their own. Thank you so much!!!

This is the second time I've used this business to work on my vehicle and not only are they…read morewelcoming, but they do excellent work at a fair price! I would highly recommend this business for your auto repair needs!