As a ski industry pro 15+ years and international skier - I have NEVER been treated so poorly w the…read moremost rude experience in my lifetime of skiing. I went in to look at boots and asked about a pro discount - the older man did not know. He proceeded to continue talking to another man, skipped me over to help a woman about socks then skipped me over AGAIN to help a "walk-in". I went to ask if there was another person help me and he walked over and said it's by appnt only!!! Meanwhile he helped two other "walk-ins" after my turn. Done - there are plenty of amazing options in Utah. They just LOST a great customer that has spent a lot of money at Gorsuch.

Very good experience. I had a warrantee issue with Smith Goggles…read more The young lady that assisted (Beyulah) helped navigated the process expeditiously and with a dose of courtesy. I was able to ski using my replacement same day. Previous purchase experiences have been positive as well.

I would not shop here again. I was told they are corporate, so…read more"masks are required". Hello, this is a mandate and not a law. This is truly discrimination, and if I do choose to shop there again. The lady let me look around for 10 minutes & said I could shop on their laptop outside. Next time I will take the person's name that tries to take away my constitutional rights. I can take actions from there. However, I don't feel that I want to shop at this place anyway.

This place is amazing! For people who say it's not, don't…read moreknow what they are talking about. Or are just impossible to please. I've been coming here for years and have always been greeted with a smile and always find great deals!! Best place to shop for great outdoor gear for all seasons. Definitely recommend this place!

We had a place like this in my hometown in rural WA. it was called Jayhawks and always had…read moreeverything you could possibly need. You could get lost in there for hours looking at cool gear and oddities or maybe shopping for some surplus gear. Smith and Edwards might be a little bigger but if you need it, they probably carry it in there somewhere. the class ic candy and sodas are great, the staff is always friendly and helpful and the selection of stuff you neer knew you needed is remarkable. To be fair, if you're shopping for name brand stuff, you won't find the best prices or deals here but that's not what you're probably going there for

WORST CUSTOMER SERVICE EVER!!! We have been loyal customers of yours for almost 30 years. After…read moregrowing up in Utah we make it a tradition to return with our kids each year when we visit. It is truly one of our favorite traditions. Unfortunately today when there our son was FALSEY accused of trying to shoplift some candy which was 100% fabricated. Employee even went as far as to say they had video evidence and when asked to be shown the video because we knew it was false he was not able to provide it. I am appalled that they are treating loyal customers like criminals without any good reason. You should be ashamed of yourselves. We will definitely be telling everyone we know about our experience and you owe my son an apology. Keep your cow tails. We will NOT be back. Shame on you!!!

If you are visiting Ogden, stopping by this downtown location is a must. For us from Ogden, we…read moreoften frequent this location to get a beverage of our choice, show support to our local Weber State University, and load up on Ogden Made gear. Ogden Made products are amazing for outdoor adventures and celebrating the uniqueness of this northern Utah historic city. Do yourself a favor and get in to this location as soon as possible. If you are away from Ogden, hit up their website and/or social media sites. You won't regret it!

Great bags and great shirts. Everything I buy from Ogden Made is quality and looks cool. I love…read moretheir Two Bit klettersack. It's perfect for my camera and gear when I'm hurrying between shoots or just playing around at the beach or mountains. They also do a lot of work within their community and it makes me want to support them more.

Staff very helpful. The rental process was easy. The rented equipment was like new. My favorites…read morewere the ski boots. They were so comfortable I didn't wasn't to take them off. I had No bruising or chaffing. I'll be back next ski season.

Great selection. Great prices. And great service. They helped us pick out the correct equipment for…read moreour skill level and also considered being budget friendly. They did not try to upsell. A great place to purchase equipment!

Went to the Riverdale store recently to browse/buy a handgun. I had done my research on-line and…read morewas ready to buy. I went to the gun counter, browsed for a few minutes, then stood at the counter waiting for help. Granted, the employees were busy, but nobody acknowledged me. I stood there for 15 minutes...and nothing. I get it, it's the holiday season and several people were at the counter, but the part that is irritating were the two customers who arrived after me that were helped first. I know the employees knew I was there as I made eye contact with them while standing at the counter. Anyways, I got tired of waiting and left. I'll buy a gun elsewhere. However, if you have the time to waste, I'm sure it's a great place to buy a gun.

Service is so slow! It was so difficult to get someone to help me out. I had plenty of time to…read morewrite this review while I was waiting for help.

This is a big claim, but hear me out: I have to say that across all consumer products in any…read moreindustry - especially in the outdoor space - Petzl delivers the absolute best customer experience, PERIOD. I have two of their products, I'm not a pro or even casual climber - I live in Florida so there's nothing to climb, but I've reached out twice over the year for a headlamp that I left in my car and the batteries exploded and their functional Noctilight case that started breaking - both products were purchased in 2018 and the headlamp was 100% my fault and I told them Other places would tell me that these things were my fault (they'd be right) or it was just wear and tear (reasonable) and they couldn't do anything or they'd offer me a 20% for something from the site, but not Petzl. Petzl completely repaired my headlamp and sent me a rechargeable battery pack (retails for about $30) and since they couldn't replace the headlamp case, they're sending me a completely new one, all at no cost. It's absolutely incredible and I've never bought anything from a company that goes this above and beyond for people. I wish they'd expand their product line to more outdoor gear and I'd buy everything from them, they're a company you want to tell everyone about and everywhere else should take notes. INCREDIBLE!

I have got to get out more. So should you…read more Petzl makes the absolutly most comfortable harnesses for freeclimbing (not -soloing). Use a Spirit 'biner ten years later and it will still feel like new. Get your hands on a copy of their catalog and learn how to be safe in the hills from the sixty some odd pages of instruction presented in a wordless format (like Ikea directions but so much more exciting). Or check it online. Minus one star for inconsistant quality for their headlamps.

I came in to look at AR15's and ask about some questions i had. I believe her name was Mikayla, she…read morewas very patient, helpful, and knowledgeable of the products sold there. Ended up purchasing from her!

Brady, the employee at the Farr West, Utah location, took my gun apart and doesn't know how to put…read moreit back together. he explicitly said he can't take it apart but did it anyway

Great staff, super professional. Walked me thru the pros and cons of several different pistols I…read morewas interested in.

World class internet firearms sales department. Toss-disregard the old reviews from the covid days…read moreand do business with Impact Guns. Called and ordered a Wilson Combat $$$ 1911. Asked many questions and got 100% solid answers. Web Stated 7-10days. This included Thanksgiving Thursday and Black Friday as part of the 10 days. On day 8 I received an email stated gun was on scheduled and shipping. Nice touch! 3 days later gun was received by my Illinois FFL. I completed the paperwork and took the gun home. Smooth as can be. Did I mention best price and free shipping. This is how I run my business, although