Just rented skis and poles for several days skiing Snowmass and Powder Mountain and I was very…read morehappy with their expertise and value. I am an intermediate/lower advanced skier and equipment makes a big difference in my experience. The staff at Alpine Sports spent the time to discuss my capabilities and preferences with me, along with with the expected conditions (i.e. some days fresh snow, some days cold hard pack), and then did a great job of matching me up. (I ended up with Rossignol Soul 7's that I had been very interested in trying). Before selecting Alpine Sports I had done some online price comparisons of ski area rental shops and several other local places, and Alpine Sports was the best value. That includes their price for a daily damage waiver, which I like to get for convenience but which some places charge surprisingly high amounts. I will definitely rent there again when skiing the North Ogden ski areas.

As a ski industry pro 15+ years and international skier - I have NEVER been treated so poorly w the…read moremost rude experience in my lifetime of skiing. I went in to look at boots and asked about a pro discount - the older man did not know. He proceeded to continue talking to another man, skipped me over to help a woman about socks then skipped me over AGAIN to help a "walk-in". I went to ask if there was another person help me and he walked over and said it's by appnt only!!! Meanwhile he helped two other "walk-ins" after my turn. Done - there are plenty of amazing options in Utah. They just LOST a great customer that has spent a lot of money at Gorsuch.

I've been into the store twice in the last 90 days, and I've been very well taken care of by a…read moregreat employee. His name is Caleb. He is the STIHL service technician that knows his stuff inside and out. He was very knowledgeable and helpful. Yes, a bonus or pay raise are in order

Whether you're gearing up for the zombie apocalypse or want some country attire, Smith & Edwards…read morehas your back. It's a vast store with so much stuff you'll need a few hours to properly browse it all. They definitely lean into the country boy theme-the clothing, the sporting and outdoor gear-it's a specific vibe and demographic. The thing that surprised me the most (and maybe shouldn't have) is the aisle of things I consider "prepper" tools. Gas masks, full body suits that look ready for space travel, military garb, etc. If you're looking for something a little "out there," this might be a place to visit. For everyone else, come ready to explore. There's lots to see.

If you are visiting Ogden, stopping by this downtown location is a must. For us from Ogden, we…read moreoften frequent this location to get a beverage of our choice, show support to our local Weber State University, and load up on Ogden Made gear. Ogden Made products are amazing for outdoor adventures and celebrating the uniqueness of this northern Utah historic city. Do yourself a favor and get in to this location as soon as possible. If you are away from Ogden, hit up their website and/or social media sites. You won't regret it!

Great bags and great shirts. Everything I buy from Ogden Made is quality and looks cool. I love…read moretheir Two Bit klettersack. It's perfect for my camera and gear when I'm hurrying between shoots or just playing around at the beach or mountains. They also do a lot of work within their community and it makes me want to support them more.

We came here on a whim because we were grocery shopping next door at Smith's and saw what seemed to…read morebe a 2nd hand used ski shop. When we got inside there were some used snowboards and skis and whatnot. Nothing seemed too badly damaged or beat up, there wasn't too much inventory but enough for you to look thru. My friend was looking for a new jacket and found one made of gortex for $250, that might sound expensive but the new retail price was over $600. It wasn't used, it was just a sample from 2015, so its never been worn outside. I though that was a great deal, kinda wish i would have found it first! My friend never bought it immediately, he needed to think over it for a day. When we went back the next morning the guy asked us where we were going snowboarding, we said Snow Basin, he offered us discounted tickets which was great, it saved us about $9 each and we were able to skip the line to purchase tickets at Snow Basin! My friend really liked his jacket and how the gortex performed, next time I'm here, I'm going to take a closer look!

Staff very helpful. The rental process was easy. The rented equipment was like new. My favorites…read morewere the ski boots. They were so comfortable I didn't wasn't to take them off. I had No bruising or chaffing. I'll be back next ski season.

I came in to buy some 5.56 ammunition…read more They didn't have what I was looking for but the customer service was fantastic. And that's good enough for a 5-star review.

Here are some recommendations for improvements based on several experiences at the store. First,…read morethe gun counter. As others have pointed out, it is understaffed and painfully slow to look at and purchase firearms. At a minimum, it would be nice for the one or two folks working behind the counter to acknowledge your presence, but that doesn't typically happen. I've had someone acknowledge me once but only after about 10 minutes of standing there, waiting. I recommend making customer acknowledgement a priority, even if the wait is going to be a bit. Ideally, there needs to be more staff at the counter, or available in the store to assist if things get busy. Second, inventory management. I have ordered ammo on the website 3 times from the store with the intent of picking it up. The first time went well enough, though it took very late into the next day before it was ready for pick-up. The 2nd time the ammo was marked available for in-store pick-up, but turned out to be out of stock and had to be ordered from another store, which took days to fulfill. OK, that's fine, things happen. However, the third time, same experience as the 2nd, except the ammo was nowhere to be found and after many days of waiting and following up, I received an apology email that the ammo couldn't be found and that my order was cancelled. I could have purchased it elsewhere many times over while waiting. The recommendation: The website should only allow a next-day, in-store pick-up if the item is actually in the store and available for pick-up. During my 2nd experience, I was told that the delay was caused by someone buying up all the ammo after I placed my online order. There needs to be a way to prevent that from happening. There appear to be some easy ways to make improvements and to keep waiting customers informed, whether in the store or when making online purchases.

This is a big claim, but hear me out: I have to say that across all consumer products in any…read moreindustry - especially in the outdoor space - Petzl delivers the absolute best customer experience, PERIOD. I have two of their products, I'm not a pro or even casual climber - I live in Florida so there's nothing to climb, but I've reached out twice over the year for a headlamp that I left in my car and the batteries exploded and their functional Noctilight case that started breaking - both products were purchased in 2018 and the headlamp was 100% my fault and I told them Other places would tell me that these things were my fault (they'd be right) or it was just wear and tear (reasonable) and they couldn't do anything or they'd offer me a 20% for something from the site, but not Petzl. Petzl completely repaired my headlamp and sent me a rechargeable battery pack (retails for about $30) and since they couldn't replace the headlamp case, they're sending me a completely new one, all at no cost. It's absolutely incredible and I've never bought anything from a company that goes this above and beyond for people. I wish they'd expand their product line to more outdoor gear and I'd buy everything from them, they're a company you want to tell everyone about and everywhere else should take notes. INCREDIBLE!

I have got to get out more. So should you…read more Petzl makes the absolutly most comfortable harnesses for freeclimbing (not -soloing). Use a Spirit 'biner ten years later and it will still feel like new. Get your hands on a copy of their catalog and learn how to be safe in the hills from the sixty some odd pages of instruction presented in a wordless format (like Ikea directions but so much more exciting). Or check it online. Minus one star for inconsistant quality for their headlamps.

Innovative gear for a great price, local, friendly, and down to earth group of people who work…read morethere. Thanks for being so awesome! Love my sleeping pad!

Always stop by when visiting Utah but honestly never buy anything(clothes). It's so crammed I can't…read moresee what they have and the front people always act troubled I showed up when I walk in. It's strange vibe to say least. I'd rather go to IFA or Smith and Edward's any day!

What in the world did I just experience at the Cal Ranch in Farr West!?! I'm still wrapping my head…read morearound it. Went in with my husband to get a plumbing supply and DMSO for a horse, my husband and I split up after looking for items together. I finally the found the DMSO after going up and down a few isles. While I was looking at the different products, a large heavyset female came and stood next to me and started staring at products. While I was trying to decide which product I should get, ( since the exact liquid form I wanted was out), she asked if I was going to just stare at things or was I going to actually get something? WTF? I turned to discover it was an employee!!! Her body language, her tone, her approach was very intentionally aggressive and confrontational. My husband found me just as this was happening and he shut it down, which in hindsight was good because I was beyond triggered! Nothing I was doing merited being treated like this. I live less than 4 miles from this store. I will never return and I'll make sure others don't either.

The staff here is friendly, and more than once have I found that they are willing to go out of…read moretheir way to help me get the product I needed. I couldn't believe some of the bad reviews on yelp, I've never had an experience that would make me feel as though I were mistreated. One time they weren't able to help me find what I was looking for, and they offered to order it online...the company did pay the shipping. It took about a week to get to my house. I'm grateful that they were willing to do that. I understand that sometimes stores sell out of products and they can only do so much to get more in, so this worked out nicely.

Worst customer service ever. Double charged me tax on an exchange. Don't waste your time and mone.read more