Staff was friendly and my food was good! Food was made very quickly too! Lots of parking at the lot outside read more

Baja Fresh - The Baja Fish Taco - Mexican Near Me - Granda Hills, California

Staff always speaking rudely and sometimes correcting themselves when customer senses it. I would order from here frequently but it turns me off seeing how unhappy and snappy the workers are. Their doordash doesn't allow me to add salsa for my meal, so I call and ask for it. The way the women pick up the phone and communicate is uncomfortable. Even saying things like, "Ok, what do you want". read more

I work for DoorDash i will start by saying this place is always super clean & staff is always friendly & helpful . I ordered online one day , The food was ready early It was all warm & perfectly neat & everything . However , I will say , As a Latina Personally I did not enjoy the food Lacked a little flavor We ordered carnitas nachos which were ok ish & fajitas Which were a bit overpriced for the flavor I most likely won't be doing it again but it's ok Atleast I tried Nothing against the staff because everything was great Maybe Jst not my cup of tea read more

Bomb food never go wrong with Baja ... nacho burrito Baja burrito Never fails Friendly service, been coming here since 2007 read more

A truly terrible experience. On December 22nd, I confirmed via web and phone that the Baja Fresh located in Granada Hills, CA would be open for delivery on December 25th. Only after doing my due diligence, I placed a delivery order via the Baja Fresh website for December 25th. In accordance, I was charged $62.80 and received confirmation of the order and delivery details (Dec 25th at 11AM). On December 25th, I received a delivery cancellation email at 11:33am - 33m after the promised delivery. The notice offered no explanation. I drove to the restaurant to find it closed - understandable given the holiday, but there was no prior notice given and all websites and phone calls made confirmed the restaurant would be open and operating. In a total bind, I was forced to find another meal to accommodate my guests when the meal was promised by 11AM. It caused great undue hardship. Though terribly frustrating, that is not what I take issue with at this time. ISSUE: 14 days later I have still not been refunded for the catering order that was not provided. As no goods or services were rendered, I have requested a refund. I called the restaurant and I spoke with Santiago who assured me he would follow up. That was over a week ago and I have not heard back nor seen the refund processed. I attempted to call the restaurant again Tuesday, but the call would not go through. I called yesterday and spoke with Santiago again who assured me he would find out details of the refund and call me back the same day. I received no call. I called again today - Santiago won't be in until Saturday. I've exhausted all other options trying to resolve this. I will file a chargeback with my credit card company and file complaints with the Better Business Bureau, Granada Hills Chamber of Commerce and with the Consumer Financial Protection Bureau. read more

I went o but have fresh today ordered a steak nachos and when I got home, I realized they had gave me chicken and they never gave me the receipt so I had no idea that they made a mistake and I was extremely disappointed read more

The complaint I have is that whoever was responsible for putting the burritos together deliberately made both of the burritos Ultimo burritos instead of just one. He neglected to put a sticker for the burrito type on one of the wrappings either due to a guilty conscience or sheer ineptness; I suspect the former. The general public should be aware that the person preparing their food will probably tamper with their order if they suspect you are Jewish. And I was not even wearing a Magen David or kippa. When I reported it to the manager she did not apologize. read more

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Just spent $80 to have my food delivered. Bought 4 meals and got 3 bags of chips. Asked for a range of salsa including hot, Baja, and pico. Got nothing but hot. Only one person likes hot so it leaves 3 others without salsa and one without chips. Inexcusable for how expensive this is. It's not difficult to read an order and follow it. Thanks for ruining my family dinner. Useless... read more

food is very salty and they ran out of napkins. What? not acceptable. A while back food was good and healthy. Very disappointed with my recent visit. read more

Steak burrito a la carte $16.51. That is way more than I want to pay. So the value is more than sucked out here. That said the quality was decent. A lot of pico salsa inside made it cool and needed a reheat back at the office. Service was fine. Didn't stay, but atmosphere was typical fast food. Only one table of customers at lunchtime. I might get this once a year but price is prohibitive. read more

To the two gentlemen working 6/12 8pm. Thank you for your great service. Always a pleasure to order to go or dine in. I didn't see any name tags but you guys are the best and the kindest. Been coming here for over 25 years with my family and friends. read more

Baja Fresh - Chicken Ultimo Burrito, Burrito Ultimo - Mexican Near Me - Granda Hills, California

My favorite Baja Fresh location, and I have been to most. The food is delicious, the chefs are great! Marciela is the best and always is so kind and generous!! read more

Wife was craving Baja, it's been a couple years since we visited. Went on a Saturday, restaurant was clean and well kept, however completely empty. Ordered two Baja Burritos, on fountain drink and one vitamin water, total was $40!!! The burritos were good, however tiny, similar to a burrito supreme from Taco Bell. Felt a little ripped off honestly, extremely overpriced. Will not be returning. read more

This is in a huge plaza on the corner of Balboa and Devonshire. It has plenty of parking. I just ordered for pick up during the quarantine. I usually stick to steak fajita, steak tostada salad and steak burrito ultimo. I substitute sour cream for extra guacamole and they are always accomodating. They had salsas prepackaged already by the cashiers but I didn't see any jalapeños or pico de gallo. I forgot to ask for them but I'm sure they have it as well. Always call in your order for less waiting. I saw like 6 people inside waiting but my food was ready to go when I got there. I never have any issues at this location so it gets 5 stars from me. read more

Baja Fresh - Steak Tostada salad with no sour cream. - Mexican Near Me - Granda Hills, California

let me tell you most places don't have the customer service they have naomi the cashier was absolutely amazing what a great employee she is very cheerful and welcoming and the food was absolutely phenomenal !!!! i will be coming again the cooks made my food with absolute love thanks baja !!! read more

Baja Fresh? More like Baja Trash. Disgusting food. The manager and whoever makes the food need to be fired. It's absurd they are charging $$ for this crap. The crispy fish tacos were so hard, tasteless, and gave my jaw a real good work out. It's like they microwaved an old frozen fish and just added some cabbage and tomatoes. Same with chicken taquitos. Old dry chicken. Rice tasted bad as well. Save your money and go to Panera Bread instead. read more

This place is so clean you can tell they take pride in keeping their establishment clean the personal are very polite and personable and the Fajita plate was amazing enjoyed every bit of it my hubby and I . read more

I don't review on here much but I figured if I don't nothing will change !! Just disgusting I ordered the Diablo burrito with steaks and I got rice & beans with 2 pieces of raw dog food!! I tried eating it thinking it will get better on the second bite but second bite was worse than the first one! I took it back & all I got was attitude and no apologies !! Wow read more

Ordered a burrito with pinto beans, cheese, and Mexican rice no meat, Phone chicken in the burrito and a sunflower seed. Beware of this place will never eat there again. Really no stars read more

Baja Fresh - the receipt for the restaurant - Mexican Near Me - Granda Hills, California

It had been a while since I'd been to any Baja fresh so this one was a pleasant surprise, the staff was pleasant, the place was clean and my chicken quesadilla was fresh And tasty with a nice amount of sour cream and guacamole on the side. read more

Baja Fresh - Chicken quesadillas - Mexican Near Me - Granda Hills, California

I hope not all Baja Fresh are like this one now. Cashier was extremely rude and unhelpful. Store smelled like sewage. Chicken and fish were both extremely dry. The only thing we could eat was the beans and rice. Salsa is store bought, not handmade anymore. I hope they can turn it around. read more

Staff are nice and friendly, good knowledge and explains the details of food so good ., not even upset when we don't understand and ask them to repeat . Only the food is not like what I am really expecting read more

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Customer service doesn't match their prices. No wonder why it's so empty. Been here twice but for sure never coming back to this location. Infelizes. read more

I adore Baja Fresh. Their food is affordable and tastes amazing. So sad to see so many locations closing down. I hope this one last for a long time!! read more

I placed a takeout order today and had a pleasant experience. I placed the order online and went to pick it up. It was ready on time and the order was correct. I had ordered chicken taquitos, a burrito, and two taco combo plates. Everybody was happy with their food. Everything was fresh and delicious, and they had even thrown in an extra taquito! The service was friendly as well and the store was also COVID compliant. read more

I've always enjoyed Baja Fresh, I remember walking to one near my home in the SGV as a child, and I always wanted chicken tacos. Luckily, this location is close to work and has a great menu filled with plenty of options from salads, to burritos and enchiladas. I got two chicken tacos a la carte and a cup of the chicken tortilla soup, they also give you a side of chips (something I shouldn't have eaten, but dearly enjoyed). I've always liked Baja Fresh because I feel the food and space is always cleaner, and I love salsa options they have. The staff were friendly and my food was ready within a few minutes of my arrival, which is deeply appreciated. Definitely one of my favorite quick lunch spots. read more

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So disappointed in this place. I used to go to Baja Fresh years ago..when it was actually fresh. They used to give you grilled green onions on the side. Either way, since eating here maybe about year ago, it's definitely gone downhill. I ordered the Diablo burrito with shrimp. When I used to order this, it was actually spicy and had normal size shrimp in it. The burrito I got today had hardly any shrimp and they were tiny! What happened?! read more

Baja Fresh was always my go to because it's down the street and food used to be awesome. I ordered some yesterday and it was disgusting. I ordered steak and it came back mushy. nasty i'm so disappointed Baja Fresh you lost me really quick!!! read more

The best way I can describe Baja Fresh is like a higher quality, more delicious version of Sharkeys. I love the chicken taquitos from Baja, they're always consistently good! The chickens flavor is perfect and never dry. This location is really friendly and generous with their salsas! Their chips are amazing, they're like authentic restaurant style and very addicting. read more

Great place clean ingredients good quality and taste good. One of my favorite Mexican food

The food here is not too bad but it depends on what you order. I usually order the chicken taquitos and they're pretty good. My husband orders the shrimp burrito and it isn't bad but the shrimp size could use improvement. Tonight I ordered the shrimp tacos and the shrimp are not what you expect a shrimp taco to be. Very Small shrimp which they try to make up with the quantity (4) actually they put in the taco. So not worth the price and disappointing. The chicken burritos are also good. We only order here when it's late or we're too tired to drive elsewhere for the same type of food. As a last resort it's fine but not if you can drive elsewhere and get more for your money. Bottom line know what you are ordering and if you like it stick to it if you return. read more

I've ordered here a few times via grub hub and the food is relatively good, except I don't understand why they would send old stale food! I placed a large order today for a few friends. The actual meals were good but the dessert sucked. They sent us a large order of churros that were cold and rock hard! Seriously guys, we ordered a 5 pc order of churros sending double the order was a cheap shot to make up for the horrible quality of your food! One star for the purpose of this review. read more

Baja Fresh - Gross churros - Mexican Near Me - Granda Hills, California

I've always liked Baja Fresh, but when they started closing all of them in my area, South Bay Harbor Area, I was bummed. Until I came to this area with a friend and saw they had Baja Fresh here! I begged her to eat here, since I hadn't eaten it in years and wasn't disappointed. I got the Steak Baja burrito which I always got before and was delicious. Steak was juicy and seasoned nicely, guacamole was fresh and not old. Salsa still tasted amazing. The manager and employees were courteous, nice, and friendly, despite the establishment was near closing time. Well worth the money and will definitely take the 30 min drive to eat there again. read more

Terrible, meat tasted like shrimp, not allergic but I can't imagine how bad of an issue this would be for someone who is, big health hazards if they can't see that then I can't imagine how much worse it is. Lady was distracted trying to give me my order that was sittin right next to her, couldn't thank ot to me right away overalll terrible experience for almost paying $20 for a burrito read more

Delicious and ALWAYS fresh, Mexican food. I've been eating more healthy recently and my go to is the baja ensalada with wahu fish w/cilantro ranch (and I add fresh lime)I love the guac and chips. And of course I always get extra sides of jalapeños. My son's favorite is the steak fajitas-- which are sooooo delicious and always hit the spot. Also the orders are pretty massive (usually it takes two meals to finish). The customer service is excellent, always. Orders are easy to customize. The location is remodeled, updated, and super clean. My go to Baja Fresh and Mexican food restaurant for a quick, flavorful and fulfilling meal. read more

Ordered two steak burritos one with pinto beans and the other with black beans both were not fully cooked.....steak was more ligaments than meat.... Over price and had the burritos been well made I wouldn't complain about the price! But when you pay almost $30 for just two poorly made burritos no drinks or extras, well that just doesn't sit right. Sorry won't be coming back read more

The food at this location is on par with other Baja Fresh locations around. The staff is friendly. The food is consistent. I really like that they don't oversaturate their guacamole with citrus to make it last longer. I felt the need to post a review here because this is the only take out restaurant that I've ordered from over the years that consistently goes over my order with me at checkout. It doesn't matter what time of day, or which employee is at the register, they always make sure I leave with exactly what I ordered. Also, on several occasions, I've saved money or gotten a better deal based on their recommendations. The staff knows the menu and specials well enough to make recommendations, and cares enough to say something. The couple times it's happened weren't up-sell situations either, they were genuine, "If you order that like this, you'll save 50 cents and get more food." read more

I love all the food they have here. It's freshly make when you order and the portion are are fulfilling. I especially like the fajita mix meat plate. Not to mention they have a good selection of sauce to pick from. I would recommend this place anytime to all my friends and family. read more

I've been going there for lunch for a few years. Food is good and people that work there are very nice and helpful. I Will highly recommend them read more

This is not a location I visit often, but on this day, I came here at the request of my Daughter to pick up some carry out. Great Place! Placing the food order over the phone was easy and fast. The restaurant was clean and organized. The staff was friendly. The food was clean and healthy tasting. This is a great place to visit if your are in the area for lunch or dinner! read more