delicious bagels - many varieties although I am a standard egg or plain bagel lover. Family though loved her varieties especially poppy seed. Many kinds of cream cheese, apple cream cheese and hot honey cream cheese are delightful. Shop owner is friendly and shares her love of her shop. It's a college-activie community location with open seating, friendly customers as well! read more

Bagel Zone Cafe & Grill - delicious egg bagel - I bought a variety pack this time however will stay and sit a bit next visit! - Bagels Near Me - Mansfield, Connecticut

Horrible service, walked in for the first time and was immediately profiled to smoking weed in the bathroom. Then threatened to call 911 if we make any ruckus keep in mind I just walked in. When I order my $10 bec, I said I had a sesame allergy and she made a stern face saying are you pranking me giving me a hard time about when I'm seriously allergic. Not so great bec as well. read more

Best NY style bagels within 30 miles of Storrs. Excellent variety, crafted cream cheese options. The latest addition to the menu is the Ribeye steak, egg and cheese bagel sandwich. $8.99 feels like highway robbery as this is one of the best bagel sandwiches I have ever eaten. I prefer it on the JETC (jalapeno, everything, cheddar) bagel. It's worth the stop. There is a 3-bagel per person limit due to the tight inventory read more

Bagel Zone Cafe & Grill - Bagels Near Me - Mansfield, Connecticut

The food is great and the staff is better !!!! Whether you want a simple bagel with plain cream cheese or you want to try a bunch of different flavors they have it all. I would definitely recommend for anyone looking for a good bagel. read more

Went to get a couple egg sandwiches today and they were closed. Strange thing was the sign said they were open till 1:00 and I went at 12:30. Also strange that there were still two people inside, one of 'em saw me. Guess they don't like money, gotta take mine elsewhere now. Fun read more

As you will see in nearly all other reviews, the customer service here is subpar, UNLESS you know how to order. I used to tell my friends to expect rudeness and coach them on how to order because they are very specific. But! As my 5 star review reflects, I love this place. My partner and I don't ask if we want to get Bagel Zone, but ask "you want MBL?" for Mean Bagel Lady. That's just how it is , she's rude but has great bagels‍ the sandwiches hit the spot and it's the best (only?) quick bagel sandwiches around that aren't Dunkin or Starbucks. Some things to note! -can't go wrong with a classic BEC. If you don't know what BEC means-- Sorry plz get up to my breakfast sandwich standards. -I like mine on a rainbow bagel...slightly chewier than plain bagel and it's fun to see what colors they are. Sometimes it's horrendous green that is unappetizing to most but I love it. MBL will get excited at the pattern when she cuts them open and it's great. -in the fall she makes homemade apple pie cream cheese that is the most amazing flavor you will ever taste. Limited quantities so get it while you can. I missed it this fall completely -you absolutely cannot get both cream cheese and an egg on the bagels. Don't ask. -you also can't walk in and buy a half dozen or dozen bagels on most days cuz they need them for the sandwiches?? Idk just call ahead the day before if you want em. -during all of covid they didn't wear masks at all even when it was full on mandated here!! And now suddenly they are wearing masks and have signs posted all over and won't serve you if you aren't masked when the guidelines are gone. It makes no sense but oh well. -MBL has been quite chipper lately! Every time I have been in there lately she is so happy and hasn't been rude (except to the frat star who kept approaching the counter after the two workers said "you need a mask" about 5x). Not sure what's changed but she has been so nice. Sadly the complex is being bought out so they are either moving or closing down for good. I am hopeful they will get the new location so I can continue getting MBL while I'm here! read more

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When I asked them for cream cheese on my bagel with bacon egg and cheese the worker said they don't do that and I asked for cream cheese in a to go cup and she also said she hadn't given out to-go cups since before Covid. I ended up getting a bacon egg and cheese on an everything bagel and it was fine, obviously I've had better before, but for an extremely rundown place in the basement of a strip mall it was decent. read more

Ordered a poppy bagel toasted with cream cheese. Got a sesame, bordering on burnt with so little cream cheese it was a melted runny mess. Quality of the bagel itself commensurate to Dunkin' Donuts. Bummer. First and last visit. read more

Bagel Zone Cafe & Grill - "Poppy" bagel - Bagels Near Me - Mansfield, Connecticut

Cute little bagel shop. Absolutely amazing bagels. The lady at the front was really nice too!

I normally don't write reviews but when I went inside, the lady had so much attitude. We haven't been there before yet so we didn't know what we wanted. We were looking at the menu and she kept rushing us within the first minute of looking. (There was 7 of us btw and no one else was there). The lady also gave so much attitude to me when I asked if she could list the coffee flavors when there weren't any listed. She rolled her eyes and scoffed. We decided to leave and I said it's because of her attitude and she started yelling at us and calling us names. Immature, very rude and disgusting and disrespectful business. read more

Love Sue & the new girl is so cute & nice. You can't get a better bagel outside of NY. In fact, I suspect they must ship the water in, it's that good! read more

Terrible service, don't have anything advertised on menu. Asked for any toppings, said they didn't have any in stock and only had 1 cream cheese topping. read more

The bagels and breakfast sandwiches are good but the service is definitely a hit or miss. My sandwiches are usually pretty oily and greasy, but the ingredients are fresh and the bagels aren't as doughy as traditional ones. The woman behind the counter is usually pretty rude so I typically expect it before I go in. The layout is also kind of weird, the bagels aren't facing outward so it's hard to see, and the woman gets mad when you ask if they have a certain bagel. I basically only come here because it's the only decent "traditional" bagel place that is within a 5 minute drive of the Storrs campus. read more

Bagel Zone Cafe & Grill - Sausage, Egg, and Cheese on a Sesame Bagel - Bagels Near Me - Mansfield, Connecticut

Not the best bacon egg and cheese I've ever had, but no complaints from me -- BEC was tasty, iced coffee is good, and the two women working were very nice to chit chat with read more

Vibes were off upon entry, ladies were bugging (0.4/10). At least 3 day old coffee served in a dirty styrofoam Molly water cup (1.2/10). Slimy sausage, unseasoned eggs, bagel was decent (3.9/10). Composite rating (1.833333/10). UConn folk seem to love it, don't understand the hype. - bagel critic read more

bagel zone has very poor customer service. Owner is frequently short and rude through the 5+ times I've been. Since I started going there, I decided it was worth it to put up with the poor service and atmosphere in exchange for a quiet spot to get some work done. She always seems annoyed when customers are just trying to grab a bite to eat and support their small business. Everyone I have spoken to can testify to similar experiences as well. Went in today with two friends and we ordered food to eat in. I set up my laptop as I was getting ready to work. She told us we couldn't eat inside because we had brought "outside food" (starbucks drinks?) (not even food). Probably won't be back specifically because of the service. The bagels, however, are good. read more

Hands down the best bagels in storrs, CT. I usually get the egg onion bagel with bacon, egg, and cheese, along with a hash brown! They crack the egg right in front of you to put on the bagel. Their spicy ketchup is what completes the breakfast! It is so good.The past times I have gone there, there hasn't really been much of a crowd, they make the breakfast sandwiches at a reasonable pace. I have heard that it gets VERY busy on the weekends and that the line is out the door so i suggest going on a weekday! They have a great selection of different kinds of bagels. So far I have tried egg onion, everything onion, everything, and plain onion. ALL are good :) There is a credit card limit of $5.00. There have been a few incidents with the woman who works there. A friend of mine asked for a cup of water, and she said no you have to buy a bottle of water.. so my friend took out an old gatorade bottle she had in her purse and the lady working said to throw it away or take the bagels to go. The customer service is not the best. read more

Bagel Zone Cafe & Grill - Bacon, egg, and cheese,with a hash brown... because you can never go wrong ;) On a egg onion bagel. - Bagels Near Me - Mansfield, Connecticut

The bagel i got was the best the best bagel I've ever had in my entire life it was so so good. I got the cheese bagel with herb garlic cream cheese . I would 100% recommend this food. However the customer service was meh . She scolded my group for "messing around " (we where giggling and talking a little loud) when I got to the counter the lady was perfectly pleasant and nice so it was not totally bad. Anyways I would recommend going here but beware . read more

......can somebody explain why I cant order more than 3 bagels...... This is crazy pants - if they sell out early, they sell out early. I ended up going down the street to Dunkn Donuts to get a dozen bagels. read more

Bagels were good. Nothing special though. Was it the best? No, but you can never really go too wrong with breakfast sandwiches. I got the Bacon Egg & Cheese on an Asiago Jalepeno bagel and my boyfriend got the Sausage Egg & Cheese on an Onion bagel. In my opinion, the hash in the sandwiches could have been seasoned better. Overall the sandwiches were a bit bland. Probably won't go back. read more

Your name is Bagel Zone yet I can't buy individual bagels even though there are baskets of the sitting there. Customer service is lacking and overall vibe is off....place has potential but needs a shift.... read more

Here's the thing about this place, the owner LOVES her notorious reputation of being a bitch. She's usually rude to me when I go there hungover af looking for a sandwich which is fine cuz I find it pretty funny. However I went once and she was in a good mood. Asked for something that would usually get a snarky remark from her but she just did me the favor, leaned in, and said "don't tell people I did this I have a reputation to keep up". Is she kinda nuts? Yup. But that's something you have to expect when walking into Bagel Zone, good hungover food served up by a troll with a hilariously sour attitude. read more

Not sanitary, none of the workers wear masks and have long hair hanging over the food. Extremely slow and rude customer service. Food doesn't make up for it. Bagels aren't even that good. read more

Varieties of bagels and cream cheeses are interesting and absolutely delicious! Idk why everyone is talking about poor customer service, I've always had pleasant experiences. Try the apple pie cream cheese on the French toast bagel!! read more

We stopped here on our way to a college tour and left laughing at how hysterical this place is! Don't even bother reading the menu board, she "don't have that" and makes you feel like an asshole for ordering it. "Nothing fried today" "No ham" "No wraps" "No bathroom" "No extra bagels, 24 hr notice needed." "Oops I forgot to put your cheese on your sandwich but I wrapped it in a napkin for you to put it on yourself". I'm literally in love with her! Great experience, great turkey sandwich on a beautiful cheddar bagel. read more

The woman that works at the cash register is extremely snarky and rude to the customers. I usually like to support small businesses but this woman acts like I can't go to the Dunkin Donuts less than a quarter mile up the street. I've been going here for years, but the obnoxious attitude she gave me today was the final straw - I simply asked for an everything bagel today and she said "why are you assuming I would have an everything bagel?!?" She lost what is probabanother customer to Brueggers. read more

I have so many memories coming here during college and I am always happy to return, and am welcomed back warmly by sue and the crew. The bagels are hands down the best in the area, both the amazing cream cheese options and egg sandwiches. The iced coffee and is also the best. There had been lots of comments about Sue, the owner. However, if you treat others with respect and kindness, they often return the effort and I have always found that to be true with Sue. I make it a point to come back and visit whenever I can! read more

Literally the worst customer experience I ever had. Not a single person behind the counter was wearing a mask and the lady taking our order was so rude. She started Yelling at us and even mocked us at one point bc we were unsure of our order and said she was turning off the grill 90 min before closing. I'm glad I left before giving them any service. read more

I felt like I was at the DMV. There were specific made up rules to follow and a Large Marge Angry Witch behind the counter. Through 6 different customer transactions I witnessed either a rude comment or an argument started from Marge over the order. Marge would then scream the order at the top of her lungs to her cook, who was literally standing 2 feet behind her. It was a painful experience. read more

Terrible customer service. I was purchasing for my family and could not buy more than 1 bagel. Completely insane. Will not come back. I would recommend the bagel shop across from the campus over this. read more

I love this yummy place! Awesome homemade comfort food, and the bagels are so fresh and of high quality! Specials to die for- chili, shepherd's pie, etc. All homemade food made out of real ingredients! YUMMY! read more

This place makes no sense. I walked in and it was empty and full of bagels. I wanted to order bagels for my students and asked for a dozen bagels. She said that I could only have 2 bagels. I told her that she has "dozen bagels" on her menu and she looked at me like I was insane. I left incredulous. Who refuses to sell you food? It was discrimination. read more

Really good bagels but lady behind the counter laughs in my face whenever I order. So rude to the point where I feel like I'm literally being punkd. However, the bagels are really good and it's the only place around that has a lot of options. But go early if you actually want to see a variety (like before 11am) read more

The BEST bagel place I have ever been into. It's so cute, the bagels and cream cheese are homemade and it's so good. The lady behind the counter truly does not deserve all this hate. 11/10 would recommend, 101/100 would go again. #JusticeForTheLadyBehindTheCounter read more

Decent breakfast sandwich, but my entire experience was ruined by the awful customer service displayed by the woman at the cash register. I waited in the slow line for about 25-30 minutes just to be berated with snarky jabs from this woman all because I was holding an empty coffee cup from Dunkin' Donuts. "You can't eat here with that" she said, and continued to tell me to "look up restaurant etiquette" all with a rude attitude (little did she know I actually manage a restaurant). I neither did nor said anything to provoke this. While I was waiting for my sandwich, I was looking around at the decorations on the wall and saw the owners servsafe certifications on the wall. From 2010. They expired in 2015. The restaurant itself seemed a little dirty and rundown, and at first I thought it was just supposed to have an old-timey feel, but I am now convinced that it is genuinely that dirty and rundown. I will not be back. read more

the customer service is so bad they're literally so rude. also they don't wear masks. bagels were good tho

This place has lovely bagels and the atmosphere has a college flavor of its own. The bagels are great and the ladies who run the place do the job. I would give another star if they weren't always out of regular iced coffee! (Which is very good) Would recommend as a place for a first date and a break up spot. So versatile! read more

Woman had HORRIBLE ATTITUDE. It's 1 o clock on a Saturday and she said we could only get breakfast sandwiches in a bitchy way. Absolutely horrible I hope it goes out of business read more

The food is delicious but the woman there is awful. She is rude to everyone she comes in contact with. It used to be the only place around so I've been there a number of times and I always walked away having witnessed or experienced appalling rudeness. read more

Awesome food! Service was also great. Bagels are the best in town. I will definitely be back with my kids soon.