we go there every week and Cindy, the Owner and Jay and the people behind the counter are the nicest that can be. I really can't say enough. They're all just so incredibly nice. Aside from that the food is delicious. Today we came out in the snowstorm to pick up an order that we made of bagels even though we didn't need them anymore because the party was canceled. When I got there, she said here please just take them! I couldn't believe it I was in tears literally from her kindness. I highly recommend this place it's a five star all the way. Thank You from Jaye and Charlie we will be back during the week! read more

Went in for a basic BEC on a whole wheat bagel. It was made pretty quickly so not much of a wait. I wanted scrambled eggs but she circled fried, which I didn't see until after, not a big deal. The only issue is it was SUPER SALTY. I don't typically eat or add salt to anything, so I tasted it pretty easily. Next time I'll say no salt. The coffee bar is a "do it yourself" which I LOVE so that you can make it to your liking. They have hot and iced coffee. I did like this place, staff was friendly, I would return and I would recommend it. They also have a coldcut section, so you can definitely order a variety of foods/sandwiches. There are a few tables inside so you can sit and enjoy your breakfast. $10 for BEC on a whole wheat bagel and a small iced coffee. read more

Bagel Factory - BEC WW bagel - Bagels Near Me - West Babylon, New York

Long Island is home to oh so many bagel places and the Bagel Factory does an admirable job fighting for its place to be one of them. Came here for lunch, and my girlfriend and I had no problem getting our BECs. Despite the name, this place also does have a decent size deli inside too, so having that option for me I think always elevates any bagel place just a little bit more. Everything was fresh and delicious, even a little later in the day when you might expect that you'd get slim pickings on bagels. Coffee was only okay, but it's a bagel place, I'm not gonna ding them too much for it. There are a few tables indoors and outdoors if you choose to sit and stay, but you're probably better off to just grab and go. Parking can be a little tight, especially if you're going at prime time, but everybody moves quick so you likely won't be waiting long. read more

Bagel Factory - Bacon egg and cheese on pumpernickel onion - Bagels Near Me - West Babylon, New York

See all

I just walked out of the Pearl Vision store next door (*to which I did a review on that location), walking to my car, SUDDENLY i realized there is a BAGEL FACTORY right next door. How convenient? All I could think of was a bacon egg and cheese on an everything bagel. Cashiers/Order takers, young teens were attentive and polite checking with everyone on the line if they were being helped. Even checking with me again after I ordered. I actually liked that. The sandwich was ready in a matter of minutes. When the bill rang up, YIKES $8.69 the sticker shock caught me by surprise. I guess I was expecting $4 and change for just a breakfast sandwich. I mean I didn't even order a coffee. This sandwich was a take home and devour for me. When my teeth sank into the bagel OH MY GOODNESS "DELICIOUS!!!" At that point I wasn't thinking about what I just spent....LOL BATHROOMS; Sorry I never checked that one out so I am not sure they have that facility for patrons eating in? PARKING; Free parking lot. Highlighted by picture enclosed in yellow and bright red arrows highlighted for entry and exit locations. *The parking lot is also shared by Pearl Vision and a Post Office* I think it is fair to say that one should make sure of what something will cost before putting in their order. Seems like other reviewers on here have commented on the same issues. Being charged for things they didn't order. I wasn't asked how many scrambled eggs I wanted on my sandwich (my fault) and 2 were added. Bagels and Cold cuts looked fresh. Coffee station table in the middle of the floor. Some seating. Cold AC on walls, Large Windows have good natural lighting coming in. I actually plan on going back one of these days. Good experience looks as though they have a following in returning customers, a plus* *The Review Guru Long Island NY read more

See all

I'm really disappointed with my order. There's no option on the app to add special notes, and the menu itself says "toasted" before you choose your spread. I just wanted a toasted bagel--nothing complicated. When I called the shop to explain, they didn't seem to care at all. Instead of acknowledging the issue, they told me I should've selected an option that doesn't even exist. It's frustrating when something so simple is made this difficult, and even more frustrating when the staff isn't willing to help. See images. read more

See all

Omg I spoke to a young girl about an order for a gender reveal at the last hour. Yes i suck. Well the woman on the phone actually referred me to someone local that could do something nice for the reveal then last second said if you want I can do the following. Which entailed dying the cream cheese opposed to the bagels which I wanted. Well I called back thanked her and said proceed with order. I went to pick up. Omg. Looked absolutely gorgeous. Thank you so much. Everyone loved it. I was expecting bagels in bag and cream cheese in a Tupperware. Nope. Absolutely beautiful presentation and supper affordable. My new go to place. Thank you read more

Bagel Factory - Gender reveal. Thank you - Bagels Near Me - West Babylon, New York

$13 for a egg sandwich and a large coffee . Just A bit over priced . You can Get the same thing 5 mins down the road for less than $10 .

It isn't possible to have a greater experience than I did buying bagels from this establishment. Firstly, let me just say, that I'm a picky person, who is very particular about the way my food is prepared. So, when I met the lady at the counter to take my order, she not only wrote everything down in exact detail, she made sure it was in a bag within a few minutes. I ordered a well-done bagel, two mini bagels (one with butter), three salads, and an extra side of butter. In the end, I left with neatly wrapped bagels, plenty of utensils and napkins, money left in my wallet, the best well-done bagel of my life, and a spectacular lunch. This bagel shop is now my #1 place on Long Island for an outstanding bagel experience. read more

Amazing service great food always worth the wait at the Bagel factory wouldn't have it any other way

Best Bagels and Cindy the Owner is a Doll, and staff always polite and helpful. Been going here for years and never a bad experience. read more

Im giving the establishment 1 star and im trying to find a reason to give it more but i just don't see the point. As a repeated customer for years the place has just not improved in any aspects. I dont see any familiar faces, I see a bunch of kids who can care less about service who just don't have any clue what there doing.. Put the phone down and focus on your job please. Its a free for all no organization and even worse the prices continue to rise?? Half of my orders are wrong and it's very confusing in there like a maze. The worst part is the inconsistency of the food and I don't bother getting egg sandwiches there****(its like a roulette wheel what will ill be receiving today) The bagels however have been there upside but i heard there bagel maker for the past 20 years or so is no longer there. So on top of all the issues they have there??? The one best thing you can pride yourself in you essentially lose that???? Thats a shame.. They were great for so long and you just cant expect nobody to notice how it tastes off. With in the last week i went there twice, which i regret.. The bagels have no flavor, tastes like nothing cardboard to me. Its not cooked in the middle and it even lost its freshness. I fed some to the birds near me and you no its bad when they say no thank you. I dont think anyone there really knows what there doing aside from acting and its just a shame because even months ago they made the best bagels and i would let others no about it. I don't have to worry about that anymore because thats certainly not the case. They replaced someone back there from my understanding whos probably trying his hardest but making a good consistent product over and over again isnt easy. I wish they kept everything the same but they didnt and I'll be sure to be spreading the word. He can put the shoes on but he'll never be able to fill them. They lost there best worker by far and its not even close. Nothing lasts forever though, there are plenty of other places to check out brother deli is taking over, I would highly recommend them!!! read more

My gram's been coming here for DECADES to fetch me egg sandwiches. I stopped by here recently to repay the favor to her :) She was happy. So many bagel options. Egg sandwiches are always on point. read more

Best bagels and best owners! The store is always clean and the employees friendly. This is the only bagel store to go to in the area.

Best Bagels, cold cuts , salads and service in Lindenhurst or Babylon I give them 5 stars I don't go anywhere but the Bagel factory!!!!

The Bagels and the staff are fantastic.. Don't listen to these other people. Matter of fact the bagels taste better now that the guy that was making the bagels has left. So please don't listen to those other people come and check it out yourself.....5 STARS read more

Still my favorite bagel place. They have the best bagels in my opinion, and the service is always fast. Ever since moving to Illinois I always try to bring a couple dozen home because they freeze and reheat very well in the toaster. read more

Bagel Factory - Bacon egg and cheese over easy - Bagels Near Me - West Babylon, New York

We were in the area, looking for a bagel place and saw this. Nice egg and cheese bagels. Looked like owner and others were filling the beverage case preventing people from getting to it or to the coffee dispensers. Not an apology or even a hello. A friendly hello might have gotten you repeat business. read more

See all

Your quality has gone significantly down and it shows. However, your prices of egg sandwiches has only increased. read more

Bagel Factory - I wouldn't feed this bacon to my dog, let alone serve it to my customers - Bagels Near Me - West Babylon, New York

Great bagels. Went everyday while I was in town. Loved the black and white cookies as well.

I love this bagel store. They have the best bagels and owners are so nice. My order is always accurate anf everyone is always smiling.

great food great service! everyone there was so helpful, my egg sandwich was made with love.

Never going back after two times of disappointment!! Come home to burnt bagel and first time I went for an egg white wrap with cheese and spent almost 8 bucks to open a wrap that had absolutely nothing in it! read more

See all

great service and bagels! the best cream cheese in town most definitely! the owner is always so friendly when i come in. definitely check it out 10/10 read more

Used to be my favorite bagel place but times have changed. I Order a BACON egg and cheese sandwich and receive absolutely no bacon. Not a great idea to cheap out on your customers when prices are already surging through the roof. I will take my business elsewhere. read more

This is my go-to bagel and eggs place when I'm by Montauk Highway in Lindenhurst. The hungry man is the best value for the buck! It comes with eggs, bacon, eggs on a hero with juice and coffee for a very reasonable price! My and my friends end up splitting the sandwiches as one is good for two people! The bagels are extremely fresh, and perfectly fluffy on the inside while being crispy on the outside - if toasted. They have great specialty cream cheeses and the scallion is better than anywhere else I've had in my area. The wait times are not bad at all, I'm usually in and out within a few minutes. The staff is great and everyone makes sure you are taken care of. If you're on the south side, definitely get your coffee and bagel from here. read more

Bagel Factory - a man in a blue shirt and a woman in a blue shirt - Bagels Near Me - West Babylon, New York

See all

I often go to bagel factory. I often enjoy the bagels there. But to seriously give a customer a bagel that looks like this is wild. I didn't even ask for it to be toasted. Just an obvious case of not caring a single bit of what is being given to customers. Still have a 4 star review because I really enjoy this place but come on! read more

Bagel Factory - Burnt bagel. - Bagels Near Me - West Babylon, New York

Was brought here on a late late night/early morning. Was told it was good.. but my lady friend ain't elite on yelp so I'm like, yeah ok, I'll be the judge of that myself (lol) Now, I always end up getting some version of a "hungry man" whenever I go to new breakfast places, and that has become my initial measure of how good a place is. ..Lately, I've been getting a lot of "you're not hungry at all, man" items from recent breakfast spots. ..sadly, I had started to lose confidence in breakfast places and their ability to utilize the hungry man title and have that item for ppl that eat more than others.. just Bc there's more of a variety doesn't mean anything, It's not a hungry man if I'm gettin the same portion as the 120lb girl I'm wit. Anyway, MAN OH MAN, the hungry man here was poppin. Great size great portion and great taste! I'm not gonna even lie to y'all...I fell asleep in the chair eating it lol. Woke up wit egg and sh*t on my face disappointed as hell I wasted like half the hero lmao Oh yeah, almost forgot to mention...after I received my sandwich they told me It comes wit free OJ! Mannn y'all should've seen the joy on my face. 5 lighty toasted cinnamon raisin bagels for the factory read more

Bagel Factory - Hungry man hero. (After transport) - Bagels Near Me - West Babylon, New York

While they do have great bagels, their grill service can be hit or miss,depending on which employee takes your order. It is recommended that you check your grill orders before leaving. I can not not count the amount of times I've order a bacon and egg sandwich on a bagel and they've either forgotten to include the bacon or in one instance completely forgot the eggs. Even ordering through their app you're not guaranteed to get your order correctly. I placed an order last Saturday for 2 Breakfast Specials. Keep in mind the Breakfast Special, by default, comes with bacon. The sandwich I ordered for my daughter was missing the bacon, which we didn't find out right away cause she decided to save her sandwich for later. Remember to check your grill orders before leaving. read more

As someone who is very particular about their bagels I was shockingly surprised at this place. When I first moved into the neighborhood, I needed a good bagel spot. This was the first place we tried and continue to come just about every weekend. The bagels are very tasty and they do not skimp out on seasonings. I will say, their breakfast sandwiches can be hit or miss- some weeks they are better than others. Overall great local bagel spot! read more

Went this morning just for a bagel with bacon egg and cheese sandwich. Ordering is good but beyond that everything was poor. Ordered two eggs bacon and cheese. Waited about 25 minutes for my sandwich. Granted it's a Sunday morning but I watched as my sandwich sat on the counter for 10 minutes before they called me up. So $7.50 for this lousy sandwich ordered 2 eggs bacon cheese. Came with one egg a single slice of bacon and a slice of cheese. So by the time I got my sandwich it was like warm. Lousy sandwich lousy serve. $11.25 for sandwich and a Gatorade. Never will stop here again. Should have went to BK read more

I've been disappointed a few time with the food but gabe it another shot a couple of days ago. What an awful breakfast. It consisted of hard scrambled eggs when I asked for a soft scramble, bacon that was old and just fat with very little meat, and a horrible coffee as well. Took it home and threw most of it out and made myself a cup of coffee to go with the bagel I bought... all for $12 read more

Well I will give this location credit for having amazing bagels, the employees are lacking organization and most walk around in circles. I've come to the conclusion that if you have not graduated high school and you were unable to obtain your GED, you get a job a WB Bagel Factory. read more

Bagel Factory - the inside of a bagel sandwich - Bagels Near Me - West Babylon, New York

Bagel Factory has the Best Freshest Bagels ever..The Staff is also seriously Friendly. And I can get them with Door Dash..There Tuna and Chicken Salad is really good. I wouldn't go anywhere else. Even when the Line is out the door you never seem to wait long.... read more

I really Like this bagel shop. They have a great selection and their bagels are always fresh. Their lines love on the weekends too which is helpful. I enjoy their blt and specialty cream cheeses. Egg sandwiches are very good. Coffee a fresh. Staff is friendly. They did forget my husbands hash browns today but that won't keep Us from going back. read more

In 2010 my son got donations of bagels from many local bagel places for the days we worked on his Eagle Scout Service Project. Bagel Factory was our go to place and ddonated several dozen bagels. It was interesting trying other bagel places bagels and in 2010 Bagel Factory had the best bagels in Babylon. Fast forward to today and the last several times we have been there ... not the best bagels anymore. Over baked, barely any cream cheese, cream cheese only on 3/4 of the bagel ... just not like it was. We will be finding a new bagel place. read more

Bagels are stale and flat. Every time I ask for a BEC on a BAGEL, they put it on a roll. There are SO many bagel stores up and down montauk highway that you really don't need to go to this one. You'll be glad you went elsewhere. read more

I really can't recommend this place. Ladt time I went, I paid almost $11.00 for a bacon & egg sandwich with a medium ice coffee. I asked the girl if that was correct and she said yes. A week beforr that I had the same thing there for ALOT less. They hire new help and they don't understand the pricing. This has happened many times but not this bad Food is good but not that good read more

Stay away from this place! Continued to go back giving them a chance probably because it's the closest breakfast place to my house so shame on me. They have never and I mean never got my order correct. We called up numerous times to tell them the order was not only missing but one time was someone else lunch sandwich that we did not order. Again shame on me for not checking or even going back after this. They tried to do the right thing and give us two free breakfast sandwiches and I sh*t you not they forgot to put bacon lol can't make it up. Every single time what the worker wrote down was correct the sandwich was not. Your whole door dash thing isn't working for you. Your store is too little and unorganized. Yes more money is probably working for you but every time I have been there I hear people complaining about the same thing. Sorry I never write reviews but this just bothered me to the point where I had to. I'm new to neighborhood so this was probably 5-6 times but that's a lot in my eyes. Gold mine location just enough parking, it's unfortunate! read more

Don't get me wrong I love this place their breakfast is the best however they do not answer the phone I've had to call 20 times before to get a response. I get being busy totally get it but it gets out of hand. read more

Best bagel place! The egg sandwich bagels are warm and with perfectly melted cheese. Everything has a savory flavor and is made with love by the wonderful, caring, and thoughtful staff. Best place to be greeted by in the morning for a bagel or a desperate need of a cup of coffee. read more