Steven came out to my home and did a poor job, I still have mice after he had come out twice and…read morethe second time he came he sat in the car for over 2 hours before telling me my house was resealed. On top of that the work he DID do looks terrible

The mice pros were amazing. We had mice running around at night in our walls. They came out and…read moresealed up the whole house to keep them out. Can't thank them enough for helping us get a good night's sleep! Highly recommended!

Charlie has been great since first contact. He has been responsive, understood my needs and…read moreconcerns, and even checked back in a couple weeks after the first treatment to ensure that there were no more ants. Their regular products are pet safe, and when he applied the mosquito treatment he remember I had a dog and warned me not to let him out for at least an hour after that treatment. He also follows up a treatment with a text, reviewing again what's been done. Highly recommend this team!

Great service so far; clear communication, easy to work with. They clearly have a passion for…read moreextermination!

Great prompt service. Takes care of our ants in one application when needed in bad insect years.read more

They've always done a great job at reasonable price. Friendly and courteous and have been here…read morequickly when needed.

chase from franklin grove,exterminated all my bugs for me last week…read more been having pcc come almost a year now. whoever comes,all these guys are great! very courteous, they talk to you, and they are very efficient! very friendly staff! thank you! josi from franklin grove! another pleased customer!

Never once had a service go right or had them do what they said they were gonna do. I had to keep…read morehaving to call them and make them come back to do the job that they said they would get done the first place, but they didn't because they cut corners to try to save chemical to try to maximize profits. This guy Connor that works for them has a horrible attitude. Extremely rude. Doesn't do the job he's told to do be careful not to get locked into their stupid subscription thing or you have to pay to get out or have extremely bad service enough times to where they let you go without charge. Huge headache, all around call aptive or Orkin.

They cleaned out about 30 wasps nests that were in our plumbing vents and dryer vents. Thanks for…read morethe grate work. From Property Management Specialists.

From the owner: Multi-Family Housing (Government housing)…read more(Apartment Complexes) Home Defender Program - quarterly - monthly services Single Treatment Program - guarantee 60 days Green Zone Program - Intergrated Pest Management is employed - Use of natural botanicals - essential oils and insect growth regulators Honey Bee Rescue - Saving the honey bee is of utmost importance to us at Sutherland Pest Control. We are beekeepers!! General Insects Covered include - Ants - Bed Bugs - Beetles - Centipedes - Earwigs Fleas - Hornets - Ticks - Wasps Every environment and insect issue is unique and requires a specific intervention

Not reliable. Mixed results. Been dealing with this company in a commercial property.Dont have time…read morefor incompetence.

I've had rose come to my one bedroom apt complex 3 times it's been treated. The African American…read moreman comes and keeps saying I don't have bed bugs but he comes during the day and I find them at night. I just found a little one in my bathroom. He doesn't even listen to me where I seen them. Said they might be mites and doing a treatment outside would help but wouldn't get rid of them.I want them gone! My two bedroom at Westport Village never had them. It's been almost a year I've been dealing with the bed bugs in my one bedroom. Like why would I make up I have bed bugs!? I don't self treat or anything. I just want them gone! I'm scared if I move they'll come with. I really can't find where they are. I find them by window seals and sliding door. Also, the apt above me had them before me and I was never informed. Poor manager at Westport. Maybe a different service needs done like heat treatment? Cus this dusting maybe helped a little first time but after that it didn't. The manager said they don't do heat treatment cus they aren't liable for my belongings. I don't care about my things at this point. Your workers need to take they're time! Especially the man guy. Sorry don't know names. I just feel like he doesn't value his job. Just comes in and looks a little and says oh that might be a sign of them but definitely not bed bugs. Every time.

Paid $211 for orkin to come inspect my house after we had found a mouse. Just found these holes in…read moremy garage. Not sure how they didn't see this during the inspection. For that price I felt as if they should find entry points that size.

they don't even deserve one star I just wanted to reschedule my service day and the guy thought I…read morewas cancelling and started talking to me very rude and told me not to call them again for any services n the future I'm like what?? I just needed another day but since your being rude yes go ahead and cancel the service I wouldn't dare give money to a company that would talk to their customers in such a way because u assumed I wanted to cancel the guy was a real jerk and not to mention they don't do any extravagant work to your home to keep pest out anyway the guy they sent out the first time had on filthy clothes at 8 in the morning he u would've thought he bought bugs with him just gross so I would not recommend them at all go somewhere where they actuality are not rude and value their customers orkin in Rockford Illinois has nasty customer service and not worth the money

We have been with Terminix Sycamore now for over 10 years. Year -after- year they have serviced…read moreour home and kept it bug free and healthy. Our current technician, Jason Williams, has serviced our latest challenge with knowledge and professionalism. Not only does he address our issue, he also takes the time to educate us about what he is going to do and how we can work together to prevent this issue from appearing in the future. He leaves us confident knowing Terminix is always there for us. I highly recommend Terminix and will always ask for Jason when making our appointments. He is the best!

From the owner: Protect what matters most with Terminix. For more than 95 years, we've protected what's most…read morevaluable to you, with trusted local specialists who go above and beyond to care for you and your home, 365 days a year. So you can relax knowing we'll put your pest worries to rest -- guaranteed.

I have used them For many years. Always knowledgeable…read moretechnicians that explain what they are doing to treat my home.

They came out relatively quickly to assess. Poor…read morecommunication thereafter. I had to follow up based upon estimate. Hired after all was said and done. Then again I had to follow up to schedule them coming out, again communication breakdown on their end. Hoping they make it up on the servicing.