Working with Wakefield Flooring was a mess, with James being really rude to me, but I can deal with…read moremen who get frustrated when mistakes happen (like them having us move items back into the house before the job was done and James taking pictures of one pair of underwear on the floor, having fallen out when we were moving laundry, and harassing me with that to say we were slobs, when they weren't even supposed to be at the house that day). James will likely reply to this with a he said she said sort of shaming, but this next problem is indefensible: now our flooring is breaking and they won't respond to me when I've tried to contact them. I think it's a manufacturer error, but it could be installation. I know my daughter's motorized wheelchair is part of the wear, but they knew we needed something that could handle that. The LVP boards are lifting and the corners breaking. It's troubling that they won't stand by their work or help facilitate communication with the manufacturer. (Also, if anyone knows how to get in touch with Nuvelle flooring, who made our LVP, I'd appreciate it!) ((I do see James likes to post personal emails to make himself look innocent here. If you saw all of our emails and knew that they cleared us to move items back into the house before they were completely done with the job, whatever he posts out of context in response to this is carefully selected to make himself look good. The real question for him is "have you responded to Shannon about the damage and pictures she has sent you?" He hasn't.))

never flished work horrible job horrble to work with and then wanted to sue us for his bad…read morejob......i can show photos of water stains never fixed and moldings never put in and wanted to be paid for.........beware its that bad!

Update October 2025: I worked for many months with Anthony &…read moreSylvan to come to an amicable solution to the issues related to my pool and the response to those issues. In the end: 1. They found more issues upon closer inspection. Specifically more leaks. 2. They fixed all of the leaks. 3. They addressed the plumbing mistakes and fixed them. 4. They addressed any equipment issues that came up in the interim. In the end, they did stand behind all of the deficiencies, even though it took a long time to get them all fully resolved. My pool is now fully functional, and we love it. Had I gone with a 'fly by night' company to build our pool, I may have had quality issues as well. At least with A&S they stay in business over the long term and, ultimately, stand behind the work. While the initial quality was low on my particular project, I now have the fully functional pool I always wanted. I give them credit for standing behind their warranty.

The customer service is exceptional and the quality of the work surpassed our expectations. Our…read morebackyard looks and feels like a resort. Thank you Lee Beatrous and team for a wonderful experience. ~Stallings family

I was all set to buy a hot tub at this place, but the salesman was so aggressive and dishonest that…read moreI walked away. Word to the wise: this company (or at least this salesman) requires 100% payment up front before delivery. The company I found lets you put down partial payment and then pay upon completion of delivery. When I explained that I wanted some time to consider my options the salesman became belligerent and insulting. The impression I got was that he wanted to take my money and then be done with us-- I had no confidence that he would follow through with making sure all went smoothly with delivery or installation. Maybe it would have all gone well, but he was so squirrely that I walked.

Epic is the best to deal with.No pressure sale, easy delivery ,best prices super nice hot tubs and…read moreswim spas.

Our experience with Sedaris Wood Flooring was without a doubt, one of the best experiences we have…read morehad with any contractor since moving to Wake Forest nearly 12 years ago. Bertin Gomez was our initial contact and made a personable and favorable first impression that lasted throughout the flooring installation. He checked in daily and more than met our expectations down to every detail. He did all of this with professional courtesy and a smile. His crews were a reflection of him...all courteous and conscientious workers right down to final cleanup. The new hardwood floor is beautiful. We would highly recommend Sedaris to anyone who needs new hardwood floors installed to perfection and free from worry and hassles!

Several people in my old neighborhood recommended Sedaris Hardwoods. This company has been serving…read morethe area for years. If I had not spoken to former customers, I would have passed this business by. Things to note: - The communication, payments and scheduling were disjointed and I do agree with Crystal W., the previous poster, on this point. Based on my experience, I would recommend that this company hire an office manager or some type of scheduling/accounting assistant to manage scheduling and billing. Paul appears to manage it all himself and communicates mostly through texts after 9pm, though it is possible to get him on the phone during the day. - Have Paul come out and do the consultation and have everything ready and prepared for your estimate 3 months in advance when you want to get on the schedule-the business is busy and you'll likely need some lead time before getting on the schedule. - For our experience, we paid 50% for the flooring and then the remaining 50% a couple of days before installation. This was done directly with the flooring vendor (not Sedaris); the Sedaris crew will pick up the flooring directly from the vendor prior to installation - Sedaris installation crew were phenomenal-I give them 5 stars. They worked hard, were polite, and made sure everything was clean when they left. - We had one hiccup where the measurements that Sedaris did at our original consultation for our pricing fell short and didn't account for enough flooring-1 or 2 additional boxes of flooring were needed in the laundry area. In the end, Sedaris agreed to pay for the additional flooring and we paid for the additional labor. We felt that this was a fair arrangement and were happy with how that issue was resolved. - After the installation and final payments, we had a question about cleaning some paint stains in the floor (done by separate vendor) and Paul was prompt in giving some helpful tips-I appreciated his helpfulness even after our official business was over. Despite some of the communication challenges with scheduling and billing, if we were to get our floors done again, we'd hire Sedaris. We love our floors.

Covis demo'd our old cement slab and put in 400 sq ft beautiful paver patio with wood burning fire…read morepit. Tom set the tone early on with calendar invites and total professionalism with every meeting. No surprises on when folks arrived or when they wouldn't. Done in less than a week, all workers worked hard and with precision. Professional all around. We are very happy with results and the process. Tom was very patients with us as we had multiple discussions and changes to size and shape. I would have serious conversation about the size you really want and how the quote/order relates to that when you and they factor in waste. Thanks Covis!

Covis built a retaining wall, patio, and fireplace for us. This was by far one of the best…read moreexperiences I have had with a construction project. They showed up on schedule, were there everyday, came in on budget, and did an incredible job. Most importantly, my main point of contact, Wes Englebreth was a pleasure to work with, and went the extra mile without hesitation. I highly recommend Wes and Covis for any hardscape project.

Amazing work! Ian is incredibly helpful, and his team was able to fix the damage on my pool that…read moreother companies couldn't. He was able to work within my limited budget and resolve the problem at a fraction of the cost others had quoted me. I'm so happy I reached out to CPC pool works. I wouldn't consider anyone else for pool repair.

Great experience with CPC Pool Works. We Love our finished pool. Very pleased with the whole…read moreprocess and they were very helpful and knowledgeable.

I messaged multiple different companies regarding a hot tub repair. Most companies didn't respond…read moreto my request or had a pricey fee just to come out. Aqua Squad had amazing customer service. They worked hard to find the issue and the repair was a very reasonable price.

Couldn't be happier. They responded quickly, repaired my pool pump motor in an hour, and the fee…read morecharged was very reasonable. Will definitely use again.

Recently booked Suggs and Sons for an in-town move, and it was an excellent experience. The quote…read morewas incredibly competitive for load/unload service with a truck provided compared to other local companies. They were prompt in their communication and provided a thorough written estimate for the job. On the day of the move, they gave advance notice of their arrival time and got straight to work once they arrived. These guys worked hard for 5.5 hours straight! They were very careful and thoughtful of how to move heavy items up and down flights of stairs and were very efficient with packing the truck. Overall excellent experience and would book with them again.

Horrible business model! Very unprofessional and disorganized company. Confirmed an available date…read moreprior to booking just to turn around 24hours later and told the confirmation was an oversight.