Our furnace broke down last week. I called Rightway heating and cooling. They sent out a technician…read more(hunter) that afternoon. The found there was a leak. They sent out another technician (Blake) who had a device that allowed him to locate the leak. It was in the cooling system and the unit needed to be replaced. The next day they found the cooling system was under warranty, located a system locally and then installed it. They gave me a quote for the labor which the warranty did not cover. Matt came out that evening and installed the new cooling system. All three technicians were outstanding and knowledgeable and were courteous and did their jobs. Matt who installed the new system was the best technician I have ever seen. Great company with great employees. They did not try to upsell you on anything and even their office researched and found and coordinated the warranty process for us. Our a/c unit was only two years old in a new build house.

I called them to check if the AC is ready for the summer. I…read morewas very disappointed with the service: 1- They did not clean the AC coils 2- They did not replace the cups 3- The filter installed was the wrong size I will never call them again.

Our A/C died Tuesday evening, my husband is a veteran with health issues. He knows HVAC, and…read moreelectricity and the cost of these things, unfortunately not able to fix them himself. So we need a new capacitor. Next morning, I text this company, owners son came at noon. Husband tell tech what he wants done. The internet says a capacitor costs from $18 to $45, we were charged $376 for this part! Service call was $99. We didn't get a freon charge, he just rip us off for the price of the capacitor. We won't be doing business with this company again!

Great service. Prompt, professional. Great price. Highly recommend to anyone needing air…read moreconditioning or furnace work

Trevon came to my home for a furnace repair. he was professional and friendly. he worked…read moreefficiently and communicated clearly! I will definitely call them again if the need arises!

I stopped using because I found a HIVAC service provider I like better. SHC is basically OK…read morehowever I am very demanding and also requirement full understanding what and why things are done or needed.

Our furnace started making noise during the coldest part of the winter and we knew we needed to act…read morefast. After getting a few quotes we decided on Pickerington Heating and Cooling aka Five Star Home Services. They had the best price but also the best warranty, company story and our best interaction with a sales person. Once we made our decision the were able to schedule the install within 48 hours. They also easily installed the smart thermostat we had purchased. The installation techs were friendly, quick, thorough and clean. We would highly recommend calling Pickerington or one of their other local branches.

WOW...I look so forward to this review. We came home last Saturday afternoon to find we had No A/C…read more Knowing I have a 23yr old A/C unit I knew this was coming. I called 3 companies and set apt.'s for Monday. 1 was a company we used to service our current A/C and Heater for the last 9 pears and they have been great. The other 2 were the best rated I found that I liked. Pickerington Heating and Cooling aka 5 STAR SERVICES did not come in the cheapest but was in the middle and the reason I pick them was because of the Salesman Josh ! An older very experienced man in the industry not just sales. He was so knowledgeable about all the systems and what I truly needed. But he convinced me what separated Pickerington Heating and Cooling was the staff and installers. The Installers are truly what matters in a job like this. They told me on Monday they were so booked that it would be next Monday before I could get a Fill install. But Josh went above and beyond and stop back the next day with a capacitor that got my old one up and running so we had a/c to get by with. Sure I could have just had him replace that and been done and we both knew that, but it is 23 yrs old. So we chose to replace it. Now they call me on Tuesday and say an opening came up and they could squeeze it in Thursday !!! Great News !!! Now the BEST PART ...The 3 men they sent out Jerrick, Tony and Zane. These 3 worked together like an Ohio State Offense ..2 worked inside taking the furnace apart and Zane outside taking the old A/C unit apart and installing the New Goodman. When it was all said and done I was so impressed ..Clean as you go, organized, communicated great between the 3 of them. Every thing they touched or did looks great, clean and professionally installed. I have been in sales and high end customer service and these guys ROCKED IT...Thank You All...You deserve this review...If your reading this far...Do NOT hesitate to call this company..

From the ladies who answer the phones to Matt E. the tech who came out to fix my furnace issue I…read morewould recommend. They are kind,professional ,and communication was great! I really appreciated Matt's honesty about my issue with furnace.

I can't say enough about how professional this company was. From the onsite estimate to the…read moreinstallation, they were professional, efficient and trustworthy. On the day of my water heater installation I had a tragic death in my family. Even though I was handling family calls, the team continued to work and keep me updated when necessary. They showed great sensitivity to the situation and were respectful at all times. The team worked with me to complete the payment, after I had gotten through the more critical family needs that were pressing. I won't EVER call any other company for my needs. Thank you to the entire Federal Family!!

I called around to several HVAC companies looking to get quotes on an in home humidifier. Of the…read moreones I spoke to, Daniel at Heating & Cooling Doctors impressed me the most. He took the time to be thorough in his questions and explanations of options. Plus, he was the lowest cost, and I love being able to support local businesses. On top of that, he scheduled me for 48 hours later for installation! Morning of, he was on time for arrival, professional and courteous. He noticed some water leaking from my AC unit and did an inspection to see what was happening. What he found and corrected saved us from costly repairs down the line. Once the humidifier was installed, he and his team took the time to walk me through how to use it and made sure I felt comfortable with what they'd done. I highly recommend giving the Heating and Cooling Doctors a call for your HVAC needs!

Heating and cooling doctors sold me an oversized furnace for my home! It sounds like a freight…read moretrain, my house reaches temp too quick and short cycles. Can't fix it without spending another 4K for a smaller furnace. Disappointed that they didn't size the appropriate furnace and only asked what was currently installed. Heating and cooling doctors your move to make this right. Contact me please

PROS: I had a tech come out to check a non-emergency…read moreproblem. He was on time and courteous, wearing bootees, etc. I received a call before he came as well. He said I needed a part replaced and it would take an hour, but it will probably be expensive and that they would send a quote. CONS: Quote came in at a thousand bucks. Wow. I looked up the part which was around $180, meaning they were charging $800 an hour. I looked on the manufacturer's web site and saw the instruction video on replacing the part and it was an unbelievably easy install. Three stars for their cordiality and quick response.

Had to replace A/C and furnace months after having to replace hot water heater. All while going…read morethru a messy divorce and in the middle of financial chaos. The staff is phenomenal and trustworthy. They actually helped me find the least expensive equipment. They even discounted the bill. The owner runs the business from a refreshingly positive Christian customer based philosophy. The employees are trustworthy-they don't pad the bill or charge for unneeded items. I would never go anywhere else.

We needed our hot water tank repaired as we have a tankless gas hot water heater that no longer…read moreproduced hot water. This company established the problem the next day. They contacted the manufacturer and got the parts replaced under warranty. Their repairman, Joel, was a very personable and knowledgeable person that repaired our unit and thoroughly explained everything to us. They got everything done within the week. WOW. Gary Clark