My furnace went out and i had to call early. A very professional technician arrived not long after…read moreand had everything working again in no time. I'm shocked at how fast they arrived and how quickly they were able to fix it. I will definitely use this business again!

I called the company yesterday afternoon and they scheduled my service call for the next mornin the…read moretechnician arrived right on time. I explained the noise coming from the furnace. The technician completed his examinatio picked up the part and the repair was completed by 1:30 pm. I highly recommend this company for furnace and ac repair and maintenance. Staff were responsI've, friendly, an professional. The technician explained the problem, noted some potential issue but di not push to make the repairs immediatel.

Trevon came to my home for a furnace repair. he was professional and friendly. he worked…read moreefficiently and communicated clearly! I will definitely call them again if the need arises!

I stopped using because I found a HIVAC service provider I like better. SHC is basically OK…read morehowever I am very demanding and also requirement full understanding what and why things are done or needed.

I reached out because our hot water heater was not working after the breaker tripped multiple…read moretimes. The technician arrived, and my husband showed him our laundry room with our water heater and electric panel and explained what was happening and concern about a sizzle sound after the breaker tripped most recently. The technician did not inspect the water heater, only glancing over and saying it "looks new." He went over to the electric panel and began confirming our fears that what my husband described was a safety concern. He went outside for approximately 5 minutes to look at our outside electric box. He suggested we get it fixed because it's not flush against the house but focused on claims that it would be best to replace our electric panel because it is worn out and a fire hazard. He claimed the reason it was a fire hazard was due to breakers that had been replaced. He repeatedly expressed concerns for our safety and continued to look over at the breakers and claimed he could tell they would fail soon. In under 30 minutes he gave my husband an estimate with options for replacing the main panel for approximately $5,000 or approximately $7,000 to replace the entire electrical panel. My husband and I talked and agreed since the technician was so adamant our existing panel was a fire hazard and claimed we are in danger, we agreed to the full panel replacement. I was handed a tablet to complete a financing application. Nothing about the financing was explained and I had no idea if it's a loan or line of credit. I do know I would be paying for 7 years at 13% interest. While I was completing the financing process, the technician was extremely talkative and joked with my husband about sports. He scheduled an appointment for the following week. He again claimed our existing panel was a fire hazard and that he was glad he was going to help keep us safe by replacing it. After he left, I had a bad feeling. He never said anything about the water heater, which was the whole reason for the visit. Combined with the short inspection, never explaining what made him decide the breaker box was dangerous, the high cost estimate, the invoice that doesn't include a breakdown of material vs labor, or any description of the work to be done, and the incessant overly friendly talking. It began to hit me how many hard sell tactics were used during the short visit. I decided to talk to a family member who said I should get a second opinion and that there's no way any of what the technician said was true. He suggested an electrician who came out the next morning. The electrician quickly found the real issue, which was a loose screw! He told us that nothing was wrong with our electrical panel and that he turned his screw driver 5 times before he could hear the hot water heater come back on. He did not charge us for the visit. He also informed us that Safe Electric and Plumbing has a reputation for unnecessary overly expensive work. I called to cancel with Safe and received unclear answers from their both their AI and weekend answering service about the status of the loan through their lender. I was eventually told to call the finance department next week. I also went back and looked more closely at their reviews and was horrified to see how many of both the positive and negative reviews described similar experiences. This includes many of the positive reviews reporting "electric panel replacement or upgrade" after hiring this company for unrelated work and the negative reviews who also experienced hard sell scare tactics. I'm feeling upset and manipulated. We came so close to paying over $7,000 plus 13% interest for 7 years for a loose screw. After several calls, I did at least get confirmation that the loan would not move forward without any work being done. I cannot adequately put into words how sickened I am by the realization that this business we trusted to come into our home engages in tactics to take advantage of unsuspecting customers. Please beware.

Had them out to clear a down spout drainage pipe. They refused insisting it required a $5500 line…read morereplacement and extension. I ended up having to do the work myself. They still insisted on a $69 service fee. I guess it's a house game. Not going to roll the with them in the future bad business ethics.

I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

Had them out 2 wks ago said everything was good today we woke up furnace is not working called them…read moreand they said they couldn't come out today said they would call me when they can come out, this is Not Good Customer Service!!! They owe me the 150.00 dollars they charged us! I will call someone else!!!

We were refered to Wolfe and Sons heating and cooling by a friend(Jeff Zook). They came out and…read moregave us a great price on a new furnace for our garage. The following year our rental property needed AC. It was a complicated job in an older building on the OSU campus, but the guys did a great job. Now fast forward to this week...our home furnace stopped working and due to the age we wanted a new unit. They gave us a good price on a terrific Lennox unit and below some of the larger competitors prices. They guys are honest, professional and fast. They arrived this morning at 8:00 am and they were finished by noon!

Came out same day service call. Very professional and knowledgeable. A locally owned and operated…read morebusiness, would recommend!

While in the middle of a heat wave, our AC stopped cooling the house down. We called Guaranteed…read moreHeating and Cooling and they came out. After looking at our compressor, condenser, and HVAC, the technician told my wife that we needed a new compressor at a minimum, which would be $10k and suggested we replace our HVAC for an additional $6k. As I was away from home due to work, she called relaying this information to me. I requested she get a 2nd and even 3rd opinion. She contacted another company that came out and within 3 mins of being there he showed my wife that the breaker had been flipped off, which is why the condenser wasn't working. He also told my wife that there was nothing wrong with our condenser or HVAC other than it needed Freon. This person from the 2nd company told my wife that since our unit took R22 freon he could not service it as he did not carry R22. He was very nice, did not try to sell my wife anything but told her that the only way he could fix it was to replace the unit with a newer version. He suggested we reach out to another company that carries R22 as it would be far cheaper. We contacted the person that originally installed the condenser and HVAC and he came out. He put 3lbs of R22 freon in and it worked great after that, only charging us $450 for the service, freon, and repair. The person from Guaranteed Heating and Cooling deliberately shut off my breaker to my condenser and tried to sell my wife a overpriced system that I didn't need. They tried to take advantage of a woman, thinking she would not know any better. If it wasn't for my brother-in-law stepping in, they would have probably gotten away with it. When my Brother-in-law called to request her money back for the service call since they were blatantly dishonest, the Guaranteed person tried lying to him, saying he just spoke to me, her husband. When my brother-in-law called him out on the lie, because I wasn't even in the country at the time, he tried to back out and said he was talking about another customer. This tells me they tried this an another customer that day as well. DONT TRUST THIS COMPANY. THEY WILL SCAM YOU!

Today's service was completed by Joey. He is knowledgeable and thorough. He is a do-it-right guy,…read moreand he is a nice guy. He was able to find an obscure refrigerant leak and fixed it. The best part is he was able to come here in the afternoon of the same day I had requested service in the morning! He also completed my spring HVAC check. Classic Air's employees have expertise, and it's a very efficient company. Thank you for a fast response, assured employee expertise, efficiency, thoroughness, and friendly, nice people who are never in a rush and who do their best for the client.

Classic air is a local favorite and a personal favorite of mine. Since starting my home ownership…read morejourney, they have partnered to provide excellent service: always professional, responsive service, fair prices, and an office staff that makes it all run so very smoothly! If you're looking for a company that meets your needs, there's truly no need to shop around here!

Good Install done on scheduled date and completed…read more Bad Still waiting for receipt a week after paying Difficult to get a person on phone/terrible AI system Was installed in a day as scheduled but didn't expect Day to end at 8pm New system lines hanging in middle of utility room unlike original (against a wall)

Franklin HVAC Co technicians Carlos and Pierre were knowledgeable, personable and did an excellent…read morejob checking my furnace and air conditioner then making the needed repairs on my furnace. I Admired their honesty most of all and the prices were more reasonable than other companies I checked with. B Whittington