Linda was very thorough with her explanations and gracious. She works out of her home and it's…read morebeautiful, inviting and professional. My 18 daughter has had acne for a while and longed for clear skin. Linda's knowledge of how skin reacts to certain products led her to recommend skin products that worked perfectly on my daughters face. Linda is very quick to communicate and eager to help with all your skincare needs. Highly recommend her services! Jami P.

Bimelecular sheet mask was outstandingly amazing. The visual transformation is remarkable, so…read moremuch so that comments like, "refreshed, even, flawless, clear" were pouring out from my friends and family, unaware of my recent facial treatment. Highly suggest the microdermabration with sheet mask. Thanks, Linda

This was my first time having a facial so I was a bit nervous. Lauren did an excellent job…read moreexplaining the process to me. My skin has never looked and felt so good. I would highly recommend her she has all state of the art equipment. Amazing results. I'll be back again. Thank you

It's a little hard to find, tucked away in a suite building. I'm so happy I called to let her know…read moreI need help ‍. This facial is next level. Annalee is so sweet, knowledgeable and calming. I didn't know how much I needed this until I experienced it. My skin is radiant, hydrated and smooth. I couldn't stop admiring how refreshed I looked. Highly recommend and I will be back. The whole experience was thoughtful, professional and tailored to what my skin needed. Grateful for this find!

Annalee is amazing! Kind and knowledgeable about skin care. Gentle, soothing touch. Pricing is…read moremoderate but worth every penny! Comfortable, clean office space. Went on a recommendation and now it's part of my routine skin care. I leave with clean, glowing skin and receive many compliments.

Visits to Francesca are like mini vacations. It's almost unreal how relaxing her space and…read moretreatments are, and we're so lucky to have her in El Cerrito. I've always left her care feeling perfectly refreshed and renewed. All her products are super high quality but I haven't ever felt pressured into buying anything like I often do elsewhere...although I now have a growing collection of Botnia and other amazing items she's introduced me to. From the moment you step inside this little oasis, you're enveloped in a blanket of serenity, comfort, and beauty. You can tell that everything has been carefully and lovingly curated for your ultimate experience. Francesca's methods and knowledge are well-practiced and very evident; she has spent a lot of time honing her craft and it's obvious why she's always booked out so far in advance. I wholeheartedly agree with another client who wrote that what she provides is more of a form of therapy than anything else. I just wish I could see her more often!

I was shocked that I was told I'd have to pay $70 to reschedule my appt because I was 15 minutes…read morelate. (I accidentally took Arlington, forgetting that it's Colusa that goes to Fairmont, not Arlington; so I had to backtrack. In addition, it was very difficult for me to get away from work, as I work in a deadline-driven industry. This is why I also find it extremely inconvenient that this business is not open on weekends.) A facial is not something I would have purchased for myself, but this was a gift from my mom, who wanted me to experience a facial. This is why I especially wanted to experience the facial, not so much even for me, but because it meant something to my mom that I experience it. This being a 65-minute appointment that cost a lot at $150, being 15 minutes late would have left 50 minutes. I asked if she could do a shortened facial. (In my mind, that would have been plenty because this was something I have never experienced and didn't even know if I would like it.) But she said she would only be able to "put some cream on my face." She would neither agree to a shortened facial nor to rescheduling my appt without the steep charge of $70. Well, this seemed outrageous to me, so I was very angry but I did not lunge at her, as she wrote in a previous reply to an earlier review. That simply isn't true. The most upsetting thing was that she acted like the Queen of No from the moment I walked into the shop. UPDATE (4/12/25): For Francesca to state that I lunged at her is a flat-out lie. In addition, in her reply she is putting words in my mouth in many cases. Just one example: She wrote that I said that I didn't want a facial. What I in fact said was that "I would not have scheduled a facial for myself." That is not the same thing. Further, she states in her reply that "shortening a 65 minute treatment by *more than 15 minutes* is not something [she] is comfortable doing." If that is the case, then had she agreed upon my arrival at 15 minutes late to do a shortened facial, she could have proceeded with that right away, and we would not have have gotten to the "11:37" that she refers to. But no, the "Queen of No" wouldn't hear of doing anything to accommodate me, even as a first-time customer. She mentions that she texted me at 10 minutes after my appointment time but that I didn't reply. Well, of course I couldn't reply. If she had read my review she would have understood that I was driving at that time. She would have read that I said I accidentally took Arlington instead of Colusa and had to backtrack. But of course no leeway can be given even to a first-time customer who is not familiar with her location. After all, she is the Queen of No. Prospective customers may also be interested to know something else that I bet Francesca would not want them to know. That is that she illegally posted my photo on her company Instagram page, a photo for which I own the copyright. I had to ask Instagram to take it down, which they promptly did. And I can prove it.

A huge thank you to Sara! I've had the enzyme facial, microneedling, and HIFU treatment with her,…read moreand I genuinely loved every experience. Not only is she incredibly knowledgeable and talented, but she's also such a joy to talk to. She has such a calming, positive energy, and I truly appreciate the spiritual wisdom and encouragement she shares during my appointments. Thank you for helping me feel more confident in my skin and for making every visit such a wonderful experience. I can't recommend you enough!

I am a few weeks behind on this review but Sara is great! From the moment I met her, I knew she was…read moremy kind of person. We talked and laughed and joked around during my whole session. I'm an ancient history scholar and she wanted to know all about it and, of course, I love talking about it so that was really fun but also my face looked so refreshed after the experience. It has been so dry lately. I got home and my boyfriend was like... how did they make your skin so soft?! That's definitely a good review for me. I got the HIFU treatment on my face, neck, and stomach. At first, I was freaked out because my belly button looked like it had dropped (which means the treatment is no joke... it's really powerful) but I looked it up and it said it's because my collagen needs to catch up with my loss of fat cells which it did. It's not like Ozempic face where it takes years to bounce back. It looked normal again in about a week. I'm not sure I'd do my stomach again. I'm quite thin and have never had kids so I don't have much loose skin there but I would like to do my neck again. That's the part that bugs me the most. I'd like to go back and do my hips as well because it really does work to eliminate fat. It says it takes 8-12 weeks but, for me, it was fairly immediate. I'm happy with my results and will definitely be back. Also, if you see the Groupon, call her and ask for the same price rather than buying the Groupon. She'll give it to you and won't have to pay Groupon their cut!

Perfect environment for a lovely facial! Lanay's space is quiet & cozy, with a nice warm adjustable…read morebed (I mean table) so relaxing. Lanay is very much in tune to your facial needs! She is just a super lovely Lady. I highly recommend you give her a try:)

I had my first facial today with Lanay (Glo2 Platinum Facial) and highly recommend her spa! My skin…read morefeels hydrated and so much brighter and cleaner than when I first walked in. Lanay is so sweet and relaxing to talk to and her space made me feel so calm. I can't wait to return for more services in the future!

Super happy with my services so far! I've had 2 facials and a lash lift/tint from her already. I am…read morevery acne prone and she uses great products for my skin type. My lashes are naturally long so I knew the lift and tint would work perfect for me which they look beautiful! I get asked all the time if they're real lol I follow her on socials, thats how I decided I wanted to go to her. I did not listen to the reviews on here. I am glad I didn't. I have never had a problem with scheduling. Things happen and I wouldn't mind having to reschedule if it was needed. Like I said never happened to me though.

Very rude individual. She makes jokes about autism. Who makes jokes about disabilities?! That is so…read moreunprofessional. Not great at communication. Looked into more and she changes her business name and location several times...must be for a reason other than being a good business owner.

Chelsey is amazing! Scheduled a facial for my daughter as a gift and she absolutely loved it and…read morestarted going regularly! Then my daughter gave me a facial as a Mother's day gift. It was so wonderful! Chelsey is so sweet and facials are amazing! I'm definitely a regular now too! Highly recommended her!

Chelsey was awesome! Very personable, great personality! The facial I had was amazing, I left with…read moremy skin feeling like silk. I definitely recommend her for your esthetician