The business enforces strict rebooking and cancellation policies, including warnings and fees…read more However, during my appointment I waited over 30 minutes past my scheduled time with no accommodation or consideration offered. They didn't even give me updates while I was waiting. As a parent who had to pay for childcare during that wait, the lack of flexibility or acknowledgment was disappointing. Because of this experience, their products on the shelves always being old, wipes dried out, and then them trying to find a way to charge fees and add warnings to my account I'm taking my cash elsewhere.

I booked a free first visit eyebrow wax. I did the pre appointment check in and everything. I…read morerequested my waxer wear a mask because it's option they provide for you to choose. My waxer Destanee wasn't wearing a mask. Why let us choose that as an option if it's not going to be honored? She was also really rough. she pulled on my head and neck roughly to get the angle she needed. She made me bleed. slightly but this never happens other waxing place. the rooms are outdated. waxing chairs are old and don't seem to move well. rooms are outdated. I will not go back and don't recommend. I'm glad my wax was free because what they charge is not worth it.

Needed an appointment soon and Rae was able to take me in next day. Came in for a full face and…read morebrow and left feeling sooo clean and refreshed. She was very gentle and did my whole face, neck, and brows so quickly. As a busy Mom I appreciate her being so accommodating to my schedule and being so smooth and quick! It was such a relaxing experience. Already bragged to my friends and will be coming back! Thank you again Rae.

Being this was a first for me, my experience was phenomenal. I drove from Tracy for my appointment…read more In a nutshell I was extremely nervous. But any anxiety that I had, was soon relieved by a warm inviting environment and by the friendly, professional and courteous service that I received. I was explained what sugar waxing is and what to expect during the session. I definitely recommend making an appointment with Wax Goals for whatever your waxing needs may be. Simply said, she's awesome! I've already set my next appointment up...thank you again Miss R!

Omg ! I love this girl so much she is so friendly and knows exactly what she is doing . She has…read morebeen in the business for 8 years and I absolutely love how she waxes me. 5 stars to Lacey. !

one of the best waxes experiences I have had! and I wax regularly. what made this session different…read morewas how professional she was and her positive company. you can tell she has years of experience and integrity to do good work! the time went by quickly and less painfully. may your business flourish !

Lash lift and tint by Sammy was great! She was professional and friendly. I highly recommend…read morebooking with her

Sam is absolutely amazing! I've only visited her twice so far, but I can confidently say she's now…read moremy go-to wax person--possibly for life! From the moment you meet her, you can tell how kind and welcoming she is. She goes out of her way to make you feel comfortable, which is so important during a service like this. On top of that, she's incredibly skilled and knowledgeable about her craft, always taking the time to explain the process and ensure you're happy with the results. Her professionalism, attention to detail, and friendly personality make the whole experience a pleasure. :)

I got my very first lash lift done with Jennifer today and it turned out PERFECT!! Although she…read morespecializes in styled lashes, I just wanted a natural, un-styled lift and it came out so good. She has a really steady hand and you can tell she's experienced at what she does. All the products she used were really gentle on my eyes too. I'll definitely be back often!

Cozy room. Great service. My first eyelash lift. She is very gentle and lets you know throughout…read morethe procedure what she's doing. Looks like she's added more times daily, than what you see on the website (unsure when this starts).

I am going to share my experience of attempting to purchase. The Beauty Facials, which are $185, I…read morescheduled two appointments for the same day. One was canceled at 6:30am and another at 7:30. Both 4 hours before the appointment. I asked to reschedule due to the last-minute cancelation, but she never responded. One reservation was for someone who is on Yelp Elite, and the other person is heading back to the East Coast on Jan 2nd. Also, the refund of the two $25 deposits would take 5-7 business days. I ended up disputing the charges with my credit card company and got the money back immediately. Moral of the story is eventhough you schedule your appointment window, pay for the deposits and put in requests to take time off from work, you're still at the mercy of the business owner and when she decides to work.

Wish I could leave a 0 star review and this would definitely be my first ever. We contacted this…read moreperson who showed availability for two facials back to back, which was a Christmas gift for myself and a friend. The appointments were set for early am. About an hour before the first appointment, I got a message that the masseuse was sick and we needed to reschedule. I felt that was very unprofessional, but I still decided to leave it as that. Then an hour later, my friend gets the same message. It seemed pretty odd that she didn't message us at the same time but basically we both felt like our appointments were replaced, or she forgot to close that slot and cancelled our appointments because she may have had plans. Even after all that, we still decided to see if we could do another day. The lady messaged us back saying if she feels better, she will reach out to us to set another appointment. Well, we never heard back. This was something that we were both looking forward to and for whatever reason, other than what was communicated, we weren't able to enjoy our Christmas gifts.

I had an amazing brow appointment today! She was extremely…read moreeasy to book with and responded quickly and got me on the books next day. The appointment didn't feel rushed as sometimes I feel with other brow places but she listened to what I wanted but I really leaned on her expertise and let her do what she does and it DID NOT disappoint! 10/10 would recommend.

Valeria was great! I have never had an eyelash lift before but decided to look for someone nearby…read more Her place had plenty of parking and she's super responsive. I was pleasantly surprised by the results. I thought I did not have many lashes to work with but wow it looks so good! Highly recommended!

The Best Waxing in Brentwood, CA!…read more Skincare and Waxing by Melanie is truly the BEST waxing experience I've ever had. Melanie is incredibly thorough, gentle, and professional. Her prices are very reasonable, and her room is always clean, cute, and comfortable. As an esthetician myself, I'm very particular about technique and hygiene--and I can say with full confidence that Melanie is the real deal. She makes the process easy, fast, and as painless as possible. She's also super easy to talk to, which makes every appointment enjoyable. If you're looking for high-quality waxing services in Brentwood, CA 94513, I HIGHLY recommend Skincare and Waxing by Melanie.

Thank You Miss Melanie for a painless and speedy wax . Will most definitely be returning…read more I am super interested and curious about the other services Miss Melanie has to offer. Will definitely be checking out those reiki services in the near future.