Aliyah (I hope that is how you spell it) is the best waxer there! She's very polite and sweet and…read moreguides you through the wax even if you've gotten waxed before. The space is welcoming and I really enjoy coming here. She was my waxer for the first Brazilian I ever got and I still go to her for how she makes the session feel!

Most of my experiences at the Lonetree Way location have been great, but my visit on Christmas Eve…read morewas a complete disappointment. The specialist I had seemed inexperienced, micro-aggressive, and overly personal for someone I had just met. I booked a Brazilian, and the first thing she asked was, "When's the last time you shaved?" From the start, I expressed discomfort, and she followed that by asking if it was because my period was coming soon, which felt inappropriate. Throughout the service, I felt she was touching areas incorrectly compared to other specialists I've had in the past. When the service was finished, there was still visible hair, and she acted as if she didn't notice it. When I pointed it out, she asked if I wanted to lie back down and said she didn't want to hurt me, which I declined. During the B-strip portion, she told me to roll toward the wall and open a butt cheek. I was taken aback by this and expressed my discomfort. At one point, she also burned me with hot wax and did not respond with any sense of urgency. Overall, the experience was uncomfortable and disappointing, especially given how positive my past visits have been at this location. While the specialist was polite, it was clear she was distracted. The one star is for the very professional and kind women at the front desk.

I got waxed by Netty yesterday and she was fantastic!! I love everyone in there they are so nice…read moreand friendly but she was great!

I looked up a wax place and this one had great reviews so gave it a try. First they were very…read moreaccommodating with setting my appointment. It's in the streets of Bren do plenty of parking. As soon as I walked in someone was waiting for me. The bathroom was clean as well as the rooms. Customer service was amazing. Service was fast and the girl who helped me was taking her time to do my wax right. I had a great experience.

This girl does the best browwwsssss. Her studio is so so cute and is very clean. She is the…read moresweetest and is very knowledgeable on what service will work best for you. Highly recommend!

Thank you for fitting me in! I love my Eyebrows and our…read morefriendly conversation. Thank you for making me feel so comfortable! I will be a returning customer for life!

If you scared go to church! Tammy IS the business! I usually don't trust anyone with wax but she…read moremade me feel very comfortable & she was hella fun to talk to. I loved her technique = less pain & I got a good deal off groupon for her services. PS.. After walking a few blocks looking for this place she informed me that her big sign that use to be outside her door flew away so it might be a little hard to find the first time around!

Based on the good reviews, I tried to arrange an appointment - twice - with Tamara. I called during…read morebusiness hours, got a recording, and left a detailed message with my name, telephone number, and the services I wanted to book. No response - no return call, nada. A week later, I tried again. Same result. I can only assume she has all the business she wants and has no need for my custom. It would be courteous to leave that message on her recording or her website; like "Not accepting new clients at this time," or something, rather than just ignoring calls. Very unprofessional, in my opinion. I'll be going elsewhere.

Lash lift and tint by Sammy was great! She was professional and friendly. I highly recommend…read morebooking with her

Sam is absolutely amazing! I've only visited her twice so far, but I can confidently say she's now…read moremy go-to wax person--possibly for life! From the moment you meet her, you can tell how kind and welcoming she is. She goes out of her way to make you feel comfortable, which is so important during a service like this. On top of that, she's incredibly skilled and knowledgeable about her craft, always taking the time to explain the process and ensure you're happy with the results. Her professionalism, attention to detail, and friendly personality make the whole experience a pleasure. :)

Omg, Lacey was the best waxed ever. She is so professional and the best part is it didn't even…read morehurt. She even offered me a vagacial!!! I highly recommend.

Omg ! I love this girl so much she is so friendly and knows exactly what she is doing . She has…read morebeen in the business for 8 years and I absolutely love how she waxes me. 5 stars to Lacey. !

I am going to share my experience of attempting to purchase. The Beauty Facials, which are $185, I…read morescheduled two appointments for the same day. One was canceled at 6:30am and another at 7:30. Both 4 hours before the appointment. I asked to reschedule due to the last-minute cancelation, but she never responded. One reservation was for someone who is on Yelp Elite, and the other person is heading back to the East Coast on Jan 2nd. Also, the refund of the two $25 deposits would take 5-7 business days. I ended up disputing the charges with my credit card company and got the money back immediately. Moral of the story is eventhough you schedule your appointment window, pay for the deposits and put in requests to take time off from work, you're still at the mercy of the business owner and when she decides to work.

Wish I could leave a 0 star review and this would definitely be my first ever. We contacted this…read moreperson who showed availability for two facials back to back, which was a Christmas gift for myself and a friend. The appointments were set for early am. About an hour before the first appointment, I got a message that the masseuse was sick and we needed to reschedule. I felt that was very unprofessional, but I still decided to leave it as that. Then an hour later, my friend gets the same message. It seemed pretty odd that she didn't message us at the same time but basically we both felt like our appointments were replaced, or she forgot to close that slot and cancelled our appointments because she may have had plans. Even after all that, we still decided to see if we could do another day. The lady messaged us back saying if she feels better, she will reach out to us to set another appointment. Well, we never heard back. This was something that we were both looking forward to and for whatever reason, other than what was communicated, we weren't able to enjoy our Christmas gifts.

I needed to get a soak off asap and was doing some research to find a great nail place since my…read moreboyfriend lives nearby. I'm so happy to have chosen this salon because I'm obsessed with my nails! I chose a very simple, natural color to have every day and Sophia delivered. She was very careful with the nail drill and when I expressed that it felt hot at one point, she was more cautious afterwards. Cuticle removal was also meticulous and not once was I cut. The gel polish was applied evenly and there were no bubbles or unevenness which I appreciate--being picky with my nails. The salon itself was very clean and spacious, with many spa chairs for pedicures and manicure tables. I paid a total of $51 ($40 for gel mani, $10 soak off--with service, and $6 tip but 10% off when you pay cash) which is quite reasonable compared to other places anywhere in the bay. I will definitely be rebooking with Sophia and recommend her to anyone just looking for a great gel mani.

Walked in because they had availability and their reviews were decent. I was there to get a…read moreregular pedicure. The price is $48 per regular pedicure ( not gel) and $5 for takeoff. So a basic pedi was $53 without tip. So with tip you're looking at close to $60. For polish. Honestly, for that price you can get gel and probably a tip included at other salons. Their prices are $13 - 20 higher than other comparable salons, I don't mind paying extra for a specialty/ premium pedi but this is not the case . I'm not sure what justifies this high price, but I will not be coming back. *edit after business response : high sanitation practices should be standard and not considered a luxury. The prices are still higher than other salons.*

I had an amazing brow appointment today! She was extremely…read moreeasy to book with and responded quickly and got me on the books next day. The appointment didn't feel rushed as sometimes I feel with other brow places but she listened to what I wanted but I really leaned on her expertise and let her do what she does and it DID NOT disappoint! 10/10 would recommend.

Valeria was great! I have never had an eyelash lift before but decided to look for someone nearby…read more Her place had plenty of parking and she's super responsive. I was pleasantly surprised by the results. I thought I did not have many lashes to work with but wow it looks so good! Highly recommended!

Got my lashes lifted for the first time and Kendra did an amazing job!! My lashes look incredible…read moreand the salon itself is so nice and clean. Appointments are easy to make, payment is equally easy, and I just love Kendra so much.. she is *that* girl!!!!

Kendra is our new wax girl! My daughters and I love her. She's flexible and can always accommodate…read moreus. She's always super sweet whenever we see her, my daughters feel so comfortable with her and that was important for me.