I have now been here 2 times within a couple weeks of each other and I liked the food both times, but the service here is absolutely awful. The first time we had Connie and she rushed our order, was yelling at kids in the restaurant because they had a little too much excitement and while I may have thought they should settle down it's not her place to do that when the parents were already on top of it. Not to mention she isn't their parent. The second time was yesterday and we had Steph L. As our server and we got there around 5pm and it took 15 minutes to be greeted when her section only had 2 other tables who already were helped 1 eating and 1 whom needed to place an order. She didn't check on us, and made a comment under her breath when we asked for a refill. Again the food was good, but I cannot say I want to go back after 2 times of bad service. read more

We have been here a few times. And enjoyed the burgers. We decided to go back as we knew they had BOGO burgers. As they have very steep prices. The server said it's BOGO wraps and sandwiches so we did that. Got the check and it's BOGO 1/2 off. We tried the cheese curds and for $16! They should have been the best ever. These things were grease balls. I could not make it home, my stomach was turning so bad we had to make a pit stop. We will probably stay away for a little while. $18-$20 burgers too. It's a fun little spot. I wish the prices were easier in the wallet. read more

We have been going here for a years now and we have never had a bad meal. The angry shrimp is to die for!

Standard Burger Bar restaurant. Service was very good but the food was just ok. The Philly Egg rolls looked and tasted more like larger Pizza Rolls. They weren't bad but I was expecting an Egg Roll texture. I got the Backyards Brisket which was good but it was drenched in sauce and the cream cheese made it so messy to eat. I probably should've stuck to a Burger. The Tots were the best part of the meal and extra crispy. Large outdoor patio and inside is pretty sizeable but wasn't overly crowded. read more

Backroads Burger & Bar - BACKROADS BRISKET - Burgers Near Me - Plainfield, Illinois

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I first noticed Backroads Burger while in search if sweet tea to eat at a BBQ joint in Plainfield. Fortune smiled on me again as I was back in the area and after some information form Yelp, I decided to give it a try. The place was packed on a Friday night. They have so many burgers to choose from and you can make your own. With some help from my waitress, I decided on The Yellowstone. The Yellowstone has Blueberry Chipotle BBQ sauce, a whipped cream cheese, white and yellow cheddar, fried onions, bacon, and lettuce. I ordered mine without lettuce because lettuce is a waste of space and takes away flavor from other ingredients. Please don't come after me but I also ordered mine without bacon because I'm that weird carnivore that doesn't like the texture of bacon. I had a choice of patties and I chose the Brat one. This burger was amazing but I think I would choose a different patty next time for this burger. My fries were hot and crisp. I asked for BBQ sauce on the side and it was a warm, Texas Style BBQ sauce. It was tangy and peppery. Surprise! They serve fresh-brewed sweet tea. I cannot express how much difference it makes to fresh-brew tea and add sugar during the brewing process. I think that's why sweet tea isn't popular in the Midwest because if a restaurant has sweet tea, it's either bottled like that garbage known as Pure Leaf or comes from a dispenser made by that abomination known as Gold Peak. I would order sweet tea from Backroad just because it is fresh-brewed in house. I can't wait until I get another burger from Backroad. read more

Backroads Burger & Bar - The Yellowstone without bacon and lettuce - Burgers Near Me - Plainfield, Illinois

One and done. Mediocre burgers. Yes they are very large, but most of it is bun and very little of it is actually burger. The meat was truly tasteless. The prices are steep! The reason I go out is to have something as good if not better than I can do at home, this was not the case here. read more

Now if you're looking for a new adventure for some great food you have to go to Backroads Bar and Grill in Plainfield, this was my first time there and it was amazingly delicious, we had the "angry shrimp" and it does not disappoint the flavor was spot on with just the right amount of spice and heat, then we had the "Rio Bravo" burger, there are a lot of different choices of burgers ours was mouth watering with so many great flavors, this is a must try, you will love it, there is also outdoor seating, what a great place. read more

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Backroads is always one of our go-to places. The food has never disappointed! We love having a quality, neighborhood restaurant to visit!

My son is a cheeseburger lover. We had time for a quick lunch one day and I turned to Yelp for recommendation. The restaurant is in a strip mall and there is plenty of parking. We were seated immediately and our server came to our table very quickly. We ordered the blastin fries as an appetizer but that was a meal by itself. They were soo good!!! Huge portion! My son got the Boujee burger and I built my own chicken sandwich. Both meals were delicious. We ordered cocktails that were equally delicious. Service was good, food was great and I loved that I got to play music on their TouchTunes. I need to make it back it there again. read more

Backroads Burger & Bar - Burgers Near Me - Plainfield, Illinois

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Food was great - Taylor was wonderful as usual!! Will be back soon!! Would definitely recommend! Thank you!!

Backroads Burger and Bar has become a favorite place of mine because of its great theme burger options and friendly casual atmospher. My personal favorite offering is the Boujee Burger featuring waygu beef and fig jam topping. The best part of the experience is the exceptional staff. The service is always fast and served by the very personable people. Our favorite service team includes server Alex and expos Alyssa and Kegan. Great people to interact with. 10 out of 10 on everything. read more

Steph is always always of when we need a refresher and is friendly whenever she comes to our table. Backroads has a friendly atmosphere and the managers do regular table touches to ensure quality of service. read more

The service from Sharon is always the best! She is very attentive and has great customer service! When at Backroads come see Sharon!

Passed this place a number of times before stoping in. Checked out ahead of time online, looks great. Got there earlier on a Tuesday and it was mostly empty except for the patio on a nice day. I opted for the bar, service was fantastic. Boujee burger was awesome. Also got the cheese curds as an app, always down for fried cheese, but the first one I bit into was still cold in the middle, like near ice frozen cold. Avoided the big pieces. 70% of the basket was good, in fact they were really tasty. Just a bit surprised. All in, more than willing to go back and bring the fam. read more

We sat at the bar and had some great appetizers everything was delicious! Taylor and Will gave us excellent service and made the experience even better. Highly recommend! read more

Friday night at Backroads, need I say more? Always a good time with Taylor and Will behind the bar. We had the Yellowstone burger which was excellent and the Rueben rolls to start. Always enjoy the food, the atmosphere, and the drinks. Keep up the great work! read more

Excellent food. Great service The staff is all amazing and friendly and caring. It is really a fun place to grab a delicious hamburger and much more. read more

First time here, atmosphere is nothing to grab you, they have a lot of burgers on the menu, our server Will was great. Burger was good not great, should say wasn't the best burger I've ever had. Fries were meh, frozen usual ones from a restaurant. Probably won't be back there's better places to go to. read more

Backroads Burger & Bar - Burger of the day - Burgers Near Me - Plainfield, Illinois

Great food Great service Best burger in area Great service Actually act like they are glad you came Unlike most other places in the area read more

Food was amazing. Flavorful, but not too salty or what you would expect from a restaurant pub and Grill. The heat from their habanero burger was perfect. read more

Been wanting to try this place for a while. First, the staff was super nice and helpful (making recommendations for food). We got their 1.5 lb pretzel for an appetizer. Came with buffalo, beer cheese, and honey mustard dipping sauce. We all thought it was awesome! Girlfriend got the chicken tacos with rice and elote on the side. She loved her meal. I tried the rice and thought it was amazing. I got the dam its hot burger, which comes with reaper mayo (got that on the side). The burger was cooked to perfection and their fries are super food and crunchy. Son got the kids burger and he said it was good but he only ate half. We will definitely be back! read more

Backroads Burger & Bar - 1.5lb pretzel with cheese, buffalo, and honey mustard sauce - Burgers Near Me - Plainfield, Illinois

Good burgers and good service. Casual ambience. Nice outdoor seating area. Try the sweet potato tots.

I am new to the city and went to this place for the first time. I was asked to seat near a weirdo in the bar table. He was smashing his phone. Then I was asked to move to another place for safety reason. Again I had a group of people leaning over me without giving any space. I informed the staffs in the bar. Finally I paid and informed my overall experience to two Mangers and left. The managers offered me a free drink. Really !!!!!! It was a really pathetic experience. I didn't feel safe. read more

Backroads Burger & Bar - Burgers Near Me - Plainfield, Illinois

Great atmosphere, service and food! The grilled cheese macaroni and cheese burger was great!! Well worth the 5milea off the hwy!

Food here is good. Do recommend the burgers. Service alway decent and the atmosphere is always lively. read more

Not sure why it's taken me so long to write this review but we LOVE Backroads. The burgers are consistently great. The appetizers have been consistently excellent as well. Drinks have been tasty too. Service has always been excellent as well. We've tried some other places a little closer to home and ALWAYS regret it. The quality of food is unmatched. The staff is always very attentive and we feel Backroads does an amazing job of providing excellent customer service. We've gone with a large part several times 8-10 and just the 2 of us and we are always well taken care of. read more

We've only ordered takeout from this burger joint so I cannot comment on the service. The burgers are good, nothing outstanding. But the fries were crispy and delicious. This is our go-to burger place in the area. read more

Backroads Burger & Bar - Entrance inside - Burgers Near Me - Plainfield, Illinois

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I love backroads burgers, the best in Plainfield. The service is good and fast. You can seat in the inside or outside. I believe on Tuesday you can play bingo. read more

One of my new favorite burger places! The burgers were cooked perfectly. The fries are nice and crispy. We also ordered the deep-fried green beans and they were delicious. My friend loved the sauce. The server was also incredible server and was very attentive. I was very impressed with this place. We were there on a Saturday night and they were extremely busy and we got our food and drinks in a reasonable length of time. The burgers are one pound and you can build your own. The only negative for me would be the comfort room. It was too small and not that clean. But hoping they can improve it and make it look better. I might go back with family or friends otherwise I can put together a pretty good burger on my grill. Thanks so much to all the staff that day for giving us spectacular experience. Good job guys! read more

Avery and Gabe were very friendly and our server Connie was awesome! Food was excellent, overall a great experience.

Love this place. We were a party of 5 and had Taylor as our server. She was great!! She mentioned some recent changes that helped us with our order. I am the only one in the group that orders my burger well done and I appreciate that it comes out that way!! Food and service was excellent. Highly recommend read more

I feel like I discovered a wonderful surprise in this place. I don't go that often because it's not all that close to me but Wednesdays for some reason to be the times I go They seem to have a fun following of people doing music trivia. I am always too late to play but enjoy the vibe Heather is the bartender who I think is an ownership dream because she connects so well with customers and is so efficient. I consult in service food service industry so I watch these things. She remembers me and what I drink which amazes me considering the few and inconsistent times I go. Very personable and fun without being invasive. She is attractive which always helps. The food is very good from the items I have had. Great choices from starters to comfort meals. Good value with size-able portions read more

Excellent burgers. Staff was attentive and friendly and accommodating to our table of 8. Would definitely go back and recommend it. read more

Backroads Burger & Bar - BOURBON BARREL Burger - Burgers Near Me - Plainfield, Illinois

Taylor, Will and Gaby have always done an amazing job taking care of us and making sure we are good, they recognize my husband and I! Great service and very good food. We love the backroad loaded barrels! read more

The food is always good here. Abby was a great server for us over the weekend with our larger group

Backroads Burger and Bar has become our favorite goto location for a casual outing where the food is always good and the staff is always cordial. Our latest visit was made exceptional by our server Alex and expos Alyssa and Keagan. The service was excellent and the staff very personable which made our experience most enjoyable. We will be back soon! read more

Alex was awesome, great service! Food was great also would definitely come back if Alex is taking care of our table.

Went with a large senior group for lunch. The service was impeccable from the seating arrangement all the way until we got our bills. Taylor was very efficient getting our drinks, taking our orders and then delivering the food. Everyone had a great time and complimented both the restaurant and our server Taylor. read more

Sharon was our server n Bar tender! Amazing attentive! Great soup! Goin back for sure

We love coming here to enjoy drinks and appetizers. The Prickly Pear Margarita is a fave. Taylor is one of our favorite servers!