........Just got a kitchen from them Erica is very friendly…read moreand knowledgeable !!!!!!!!!!!!!!!!!

We had four bathroom granite countertops installed by Pius Kitchen and Bath. Most of the process…read morewas excellent, but surprisingly, our experience ended on a sour note such that we will not use Pius again and recommend caution to anyone who does. Sophie, the manager at the very nice Pius Tacoma showroom and our only contact in dealing with our project, was very helpful in all aspects of selecting the granite stone. A trip to the Pius warehouse in Seattle 's SoDo neighborhood near Century Link Stadium showed quite an impressive operation as we selected our stone panels. The installers did an amazing job of measurement, stone cutting, and tight fitting installation - but that is when things began to go wrong. Pius has great prices but be forewarned, they only install and are not responsible for anything other than putting the countertops in. You are responsible for tearing out your old countertops and preparing your home with floor coverings to protect from dirt and dust. That's OK as they made it clear that is how they operate. And there is a lot of dust from cutting the countertops in your driveway or front yard that they "try" to clean up "as best they can". Our problem and deep disappointment and let-down was their refusal to address the inadequate final cleaning of the countertops. The installers left a residue of fine dust and a thin film of glue that blemished the luster of the countertops. The head installer did wipe down the countertops with acetone but never changed rags and left a covering of dust and film. We asked him about it as he finished, and he said we "could use Windex for a final cleaning". OUR MISTAKE - We should have insisted right then that he redo his cleaning to remove the dust and film because as we found out after he left, our attempts with Windex did not remove the thin film of glue on the countertops. We emailed Sophie detailed pictures and videos of the blemished countertops along with observations proving this was dust and a film of glue that should have been removed by their installers. And we asked her to send someone to inspect and fully clean the countertops. Additionally, a 3rd party contractor we used to remove the old countertops who is a contractor Pius routinely works with also told Sophie the countertops were not properly cleaned. To all this, Sophie never called to clarify our comments and instead emailed a response that what we were seeing were "normal stone defects" they could not take out. Her comment was totally false! We researched cleaning products and to our great relief, we were able to clean the dust and film from the countertops to our full satisfaction. However, the blatant disregard for customer satisfaction and owning up for something they were responsible to handle soured us from doing further business we were planning to do in remodeling our kitchen. We will never use Pius Kitchen and Bath again and don't care how good their prices might be. If you still decide to use Pius, be sure to observe and carefully inspect the final cleaning and insist the installers fully clean your new countertops to the same luster you see in their showroom.

Finally pulled the trigger on a quartz countertop replacement after living with the old, tiled…read morecountertop for 21 years. Got several bids but decided to go with Unikraft at their new location, although they were not the lowest bid. The installation happened a week after I removed the existing countertop and paid the 50% payment. Gerado, the installer, was a very nice man, and he worked very hard. I'm pleased with the final product. Strongly recommend and ask for Gerado.

From the owner: We are a local cabinet & countertop store located in Lakewood. We provide kitchen & bath interior…read moreproducts for Tacoma and Lakewood area. We do design, customization, delivery and installation. Our customers can enjoy one-stop service from us to decorate or remold their house.

We could not have asked for a better experience in selecting and having countertops for our kitchen…read moreremodel installed. Harbor Kitchen and Bath + Countertops met or exceeded every timeline, they provided wonderful guidance and service, excellent pricing, careful and professional installation. Very highly recommended!

From the owner: We are a company that takes pride in our work. We treat our customers homes with care. We create…read morebeautiful custom countertops and install. We also specialize in Kitchen and Bathroom remodels. With kitchens being remodeled within 2 weeks from start to finish. Come into our showroom to select your perfect countertop, with installs in as little as 3-4 days after template date. We have cabinets, countertops, sinks, faucets and tile to choose from along with knobs and pulls to finish the look. We have onsite Interior Designers to help with the design and selection of materials. When working with our designers you will be able to see what your project would look like before we ever get started. We know that remodels can be stressful, let us help you with your project so that we can help eliminate that for you.

2 differently quoted prices within 30 days of one another for the same products…read more Service employees were good but product cutting of Quartz was inconsistent in design under cabinets, backsplash. Dates and times specified meant little. Installation of initial product was cancelled 3 days prior to supposed install. Lots of apologies by management for dropping the availability and installation dates but saw little change in behavior. I am a handyman and provided my own tear out, plumbing and electrical. It was a $15k install and we love the material and 1 of the installers. They will have no further contact with me nor I with them. They can call you "Boss" or "Sir" , be polite and cordial in person but disrespect your calendar and timing. Installation may not be completed as your salesperson explains, especially if it is their owner/manager. Beware of their contract requiring full payment well prior to having the material or hardened dates on hand. They may not have installers readily available even though they say they do. I had a good experience with this company 20 years ago.

I recently needed a simple removal of my old two bowl undermount & faucet sink and install a new…read moresingle bowl top mount & faucet kitchen sink that I bought from Costco. I was referred to this company from my plumber since it was a 2-service job. The only problem I had was my new kitchen sink was much bigger, so my granite countertop needed to be custom cut, which was not their scope of work, but with great customer service and management (Michael) was willing to help with me with my project. Overall, I was satisfied with the actual work done and price, my new kitchen sink and faucet looks great. They didn't have much room for error and required precision technique. Part 2, the Plumber was able to reconnect and install new plumbing and disposal.

Wrote these cats a detailed email. Included a photo of my fingernail sized chip that needed repair…read more Nice conversation on the phone with one of their people. Took their scheduling request with no questions and it was all good. $141. A week later, these chuckleheads claim they need to re-calculate - and pretend they've never heard of me before even though I'm in their book. Now they want close to $500 to do the repair. Go. Screw. Watch out here - they'll schedule you in a break when things are slow, but when they get a chance to go clip somebody - you're off the schedule and up for a re-calculation. Your estimate isn't worth the paper it's printed on. Unethical - at the least. Lord.

Hugo and his team did a fantastic job cutting the granite and installing - including a windowsill…read morebacksplash. We were impressed with their attention to detail and desire to deliver quality workmanship. We felt like they really took pride in their work and went beyond seeing this merely as a job. This was evident with the mitre cut edges that gave a great look to our windowsill, and how they addressed an uneven wall. Very professional and easy to work with. They were flexible and committed to getting the job done well. Hugo also refinished our sinks- look brand new!

Worst waste of money ever. So these ppl do floors and sold us on kitchen cabinets. The owner Alex…read moreLegkun was so rude and condescending with a really annoyed tone of voice. We spent thousands of dollars with him but he still was very VERY opinionated about our choices. We ordered them because we were tired of calling around and those were available but the quality of cabinets not only delivered cabinets that didn't do what he promised like some needed extra accessories so that was a lot of extra money he didn't tell us we would have to spend on top of what we had paid him. He offered other services like flooring install etc and so glad we didn't do it all with him. This guy shouldn't be in business anymore. He was terrible to deal with and the reviews below sounds sooooo fake like a friend or himself placed them. Anything thing that annoyed us is that he was so inconsiderate about meeting then made us feel like we were the ones taking advantage of him somehow. Got really angry on the phone and the rest of the transaction was a nightmare. He didn't even cared to show up to make sure cabinets were installed properly and we had a bunch of holes and had to argue with the installers because they got mad they were just throwing cabinets wherever they wanted not like the layout we had spoken w alex. That's another huge red flag, this guy doesn't even know how to measure a kitchen or bathrooms properly. HE GUESSES that if it looks good on his little computer screen, it will all actually fit!!! So don't trust him measuring your kitchen. Have a professional measure and triple check that layout along with the designers credentials. The cabinets were POOR POOR quality and many were NOT the size we needed!! He said to us that we must have "changed something" and we are like, how? We didn't submit layout to anyone nor moved any walls. Overall, really just wish we would've gone w a company that. Was established not so new. He also lied about owning the other company where the cabinets come from. Such lier and horrible person. I hope people just go elsewhere and save themselves tens of thousands of dollars and the big huge headache. Also, he refused to make things right! "Don't think any of this was my fault" he Saudi ha! Just glad I didn't trust him w our floors ir anything. Else he offered!!

Keith was very knowledgeable, patient and accommodating. Install was smooth and looks amazing…read more There was one very small spot we requested be fixed (base and door trim was not installed until after floor was finished and there was a very small cut reveal) and the owner came out and made sure it was fixed and looked perfect. It is very refreshing to receive superior customer service from start to finish. We will only use Tacoma Floors for any of our projects and will pass that info on to anyone that will listen.

They matched the color, size and finish to old broken 90 year old tiles. Then, mailed the tiles to…read moreme. Great match. Wasn't expensive at all when compared to stores in Los Angeles. Plus, very tile few stores can provide this kind of service.

I would not recommend this tile store unless you want to pay two to three times more than offered…read moreelsewhere. Not only are they overpriced, the contractor they use to install was not reliable. After months of waiting for an install date and realizing I could get the exact tile elsewhere for 1/2 the cost, I tried returning the product (before I picked it up) and they would not allow me to do so. The only reason I gave them one star is they have some fun tiles to consider for ideas.

I hired Michael for two separate projects during my home renovation. One for the bathroom and the…read moreother for a countertop in my kitchen. Michael's team did solid work. We constantly receive compliments on the projects. I had a very specific look I wanted for the bathroom that includes a floating vanity. Michael made sure that his team was aware of it and to make sure the wall was perfectly leveled. He made my dream bathroom into a reality with zero sacrifices on my end. Super easy to work and so knowledgeable in his field. 100% will hire Michael for other jobs.

Highly recommend working with Prestige Stone. Mikhail was so easy to work with; he's a quick and…read moregood communicator to work with over email. He was able to get us scheduled very quickly, once we had the tile. Bogdan was the one who removed our old kitchen tile, put up drywall, and put in the new tile. We couldn't believe how quickly he worked, while still paying such good attention to detail.