1. Back Country Mechanical

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    Pine Valley, CA

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    Back Country Mechanical

    4.2 (5 reviews)
    Open • 7:00 am - 5:00 pm

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    4 years ago

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    Oscar T.

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    9 years ago

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    Fresh Coast Heating and Air Conditioning

    Fresh Coast Heating and Air Conditioning

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    I will never use another AC company after working with them. I bought my house and the AC went out…read morealmost immediately. I had Fresh Coast come out and it was back up and running in no time. Super fast friendly service. I had an over the phone quote with another company and it was going to be almost twice the cost and twice as much time.

    For the past 8 years, we've had an ongoing issue with our AC that we never fully understood or knew…read morehow to fix. We honestly thought it might end up being something major and were very hesitant to start the process of getting it fixed not knowing what it would cost or entail. We've had a few other companies come out over the years but they were unable to figure out what was causing our problem to begin with, and quickly brushed us off. David and his team came out to assess the issue and were able to fix it so quickly, which is a true testament to their expertise. We also greatly appreciated their honesty and integrity. They focused on fixing the actual issue and making sure everything was working properly before they left. They were professional, knowledgeable, and took the time to explain what caused the problem and how to prevent it in the future. The whole experience was smooth, straightforward, and incredibly reassuring. After dealing with this mystery issue for 8 years, it's such a relief to finally have it resolved. If you're looking for an HVAC company that is honest, skilled, and truly looking out for their customers, I can't recommend them highly enough. We will absolutely be calling them again for any future HVAC needs. Thank you David and team for the fantastic service!!!

    Same Day Heating, Cooling, Plumbing - Same Day

    Same Day Heating, Cooling, Plumbing

    (743 reviews)

    Frank Almanza came by today for a service request to tune up our AC units, and he did an amazing…read morejob! He was extremely helpful, professional, and respectful from start to finish. Frank took the time to explain everything he was doing, answered our questions, and was incredibly thorough. It's refreshing to have someone who genuinely takes pride in their work and makes sure everything is done right. We really appreciated the excellent service and would absolutely recommend Frank. Thank you for making the whole experience so easy and positive!

    I don't post much on Yelp these days, but every now and then I'll leave a review when I have a good…read moreexperience that I wasn't really expecting. I scheduled a routine AC checkup with Same Day Heating, Cooling, Plumbing through Home Depot. Price was reasonable. Frank came out to inspect our system and showed up right on time. He was thorough, identified a number of issues with our system that we didn't know about, and took the time to walk us through everything and show us what he was finding. He didn't push extra services or anything like that. Instead, he outlined a range of things we could do, from basic maintenance to more substantial repairs. We were also considering replacing the system, so he talked us through that option as well. At the end, we got an informative email with pictures, recommendations, and estimates that we could use to follow up with them or another company. Shortly after Frank left, our AC started shutting off intermittently. I think something during the inspection may have dislodged some buildup in our brittle 10-year-old system. This was right in the middle of a heat wave so we *really* needed the AC working. We called the company, who put us back in touch with Frank. He then came back within the hour to figure out what was going on. He spent another 2 hours troubleshooting the system with me and stayed until everything was working again. Would definitely recommend these guys and will most likely be hitting them up to work with them again to replace the system soon

    Allegiance Heating & Air Conditioning

    Allegiance Heating & Air Conditioning

    (112 reviews)

    I wanted to give a huge shout-out to Royal! He was very thorough in explaining the current A/C…read moreissues and did an excellent job helping me understand how the outside temperatures affect the temperature you should set on your thermostat inside your home. He was knowledgeable, patient, and took the time to answer my questions. I really appreciate his professionalism and excellent customer service!

    Buyer Beware!  They don't make good when they make mistakes…read more I am very disappointed with Allegiance Heating and Air.  We have spent about $20K with this company.  We bought a new HVAC and dehumidifier.  We also had them move our air handler and reinstall.  Basically, of all the big things they did almost everything had to be fixed. 1.      A tech came to my house and had only one booty in his van.  He opted to put on one booty and walk in my house with Henry's Roof Tar on the other shoe.  My carpet is permanently damaged.  I paid to have it cleaned and, in order to get reimbursed, I had to sign a release.  $450 is all Allegiance paid for this mistake. I should have never signed that release.  I should have made them replace my stairs carpet which they offered but construction in my house at the time was not an option. The stains return over and over again. Now, they will not compensate me by cleaning my stairs every couple years or comp my air filters for the rest of my maintenance contract, which might cost them at most around $1000 over 10 years and would have made me a happy customer.  I proposed the filters being comped as a courtesy to us and Kassi McCrory, the controller, ignored my follow-up email requesting this after she had told me there was nothing more they could do.  I have no recourse other than to warn other potential customers.  $20,000.00 is lot of money.  Doing business with Allegiance has been a HUGE hassle. 2.     A duct was lying on the attic floor for a whole season. When we had our system installed, the lead tech specifically told the installers how to attach the ducts to the unit in the attic.  They did it the easy and incorrect way.  I did not ask for any money for this expensive mistake as I'm sure it added substantially to my energy bill. The lead tech was very frustrated with the installers as he had been very specific. 3.     The techs could not reinstall our air handler correctly. They were here for 6 hours on a Friday afternoon.  The two issues were low coolant and incorrect electrical hook-up.  These are not difficult to diagnose.  It was during a heat wave and we had to suffer with a low functioning AC for an additional few days due to poor training and lack of skill by their technicians.  The lead tech had to come back and fix it the next week. This service was $1,500. We have been good customers.  We have been patient with all these mishaps but I am livid that they will do nothing to make the stained stairs situation right.  I have covered all of these events with Kassi.  I don't feel heard. I've had about 5 tech personnel visit my home whose work had to be redone. The only capable person was Laurence Calhoun. He had to fix everything. I would not recommend Allegiance Heating and Air.

    Back Country Mechanical - hvac - Updated October 2026

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