I came in today to get some Gelato. Brandon helped me out and I must say he was very kind and helpful. He informed me about the different flavors and provided great customer service. The place itself is very clean and is much better than ice cream. Highly recommend! read more

Went out recently on a Saturday night with some friends, and was recommended to try this spot! Long story short, the gelato was amazing. The customer service was phenomenal! We were served by Sydney, and she was very patient and kind with us! She even took the time to explain each flavor and had us sample them all! They had a great array of choices to pick and try from, along with a cup or waffle cone which smelled amazing all through out the store. The gelato itself was light, airy, and not overwhelmingly sweet; all with unique and strong flavors. Not to mention there was plenty of parking as well! Great spot would highly recommend, and definitely worth coming back for! read more

Haven't been to this location - so of course I had to make a stop lol! The location was super clean. We were greeted when we walked in, and the person helping us was super friendly. We sampled the new monthly flavors - but I stuck with my coffee and caramel. It's always my go to. The other half I decided to spice it up and got the chocolate chip. Overall - everything at this location was great! It's located in a shopping center with ample parking, although sometimes it can get crowded in there! read more

Bacio di Latte - Gelato Near Me - Los Angeles, California

I haven't been to this location, but for some reason it wasn't hitting. I was craving it so much and it was decent, but I don't know. I think they need more flavors. I got the buttercream pretzel, which is the best one and then I got the Crema, which is a hazelnut one. I love Nutella so I got this one, but I'm thinking maybe last time I got a different flavor cause I used to be in love with this place when I first was introduced to it. I love the outfits that the employees wear however and they get everyone in and out. I spent $11 for two different flavors on a waffle hole. I walked out. Everyone was drooling over my choices. I still would definitely recommend going. They have pistachio and other great flavors as well. read more

This is a second review, I ordered "Caramello Salato" & "Blueberry Ricotta" Yummy new flavors if you haven't try them yet, You Must they are delicious. This was a delivery so I didn't observed the ambiance. The service was fast the ice cream was frosty. read more

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What a treat! This place is very cute inside, has plenty of seats, and is delicious! Aisha was so kind and helpful. Yum!! 5 stars.

You know that you love Gelato when you have it two days in a row and at two different Bacio di Latte locations! Yep! I was craving gelato this evening and decided to pop into the Encino location. This location had the best crew working tonight!!! Sidney & Brandon were the best! I didn't get the name of the other taller gentlemen working there who helped me for the to go order. They were all so helpful, patient and very nice! The minute we walked in we were greeted with a "welcome" I already knew what flavors I was going to have. There's plenty of indoor seating and the store is so clean and bright. I'm such a fan of Bacio di Latte! This location is the closest to my house so it will become a regular hang out. Parking is free and plentiful! read more

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Good ice cream. Good atmosphere. Abysmally slow server/barista. Did everything about ten times slower than I'd expect. One ice cream cone cannot possibly take five full minutes. read more

Bacio di Latte - Ice cream choices - Gelato Near Me - Los Angeles, California

Opening weekend!!!! We love Bacio di Latte and are so excited to have one in our neighborhood! The location is really nicely done and has ample indoor seating. Everyone was incredibly kind and very knowledgeable about their gelato flavors and pairings! I ordered a piccolo scoop with salted caramel and custard and cookies with Nutella! So so so yummy! read more

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My all time fav gelato in Los Angeles! I love pistachio and chocolate together :) so creamy, not too sweet and rich! Super friendly staff and helpful when you have questions or need recommendations. Ambiance makes you want to stick around and enjoy some delicious gelato. Parking can be tricky in a big plaza shop parking. read more

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I came here a couple of days ago during their free gelato day. I arrived right before the rush and there were only a few people in line in front of me. The line also moved quickly as the service was very prompt. Customers were given samples to try prior to ordering. There were two non dairy options, which were the raspberry and strawberry sorbettos and I was given both to try. I loved them both but instantly fell in love with the tartness of the raspberry which really complimented the sweetness of the sorbetto. I ordered that as my scoop and was given the option of a waffle cone or cup. Being the messy eater that I am, I chose the cup. The service was so friendly and helpful. I was able to find an open table to sit at. The chairs were so comfy and relaxing and the ambiance really made me feel like I had been transported to Italy. I really love their elegant decor. It was very clean inside too, so I felt safe eating my sorbetto there! I love how despite there being no dairy, the sorbetto was still rich and creamy! It was so refreshing on a hot day and such a treat! Parking was also very easy and free in the giant parking lot in the shopping center they're in. I will definitely return soon! read more

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On their first day of opening, all the scoops were half off! We heard this was the best gelato in the US from the brother in law and we tried several flavors beforehand. Each flavor hit perfectly and I got the cone dipped in pistachio with belgian chocolate and pistachio. Twas very creamy and satisfying. Now we don't need to go to Italy for good gelato when you have bacio! read more

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Had a great experience at Bachio di Latte in Encino! Sidney at the counter was absolutely amazing. She was so nice, sweet, and genuinely helpful. She made the whole experience feel welcoming and went above and beyond with her customer service. You can tell she really cares about making sure people have a great experience. Thank you, Sidney! read more

OK, 10 out of 10 experience! This location was phenomenal and Brandon greeted us with a smile as soon as we walked in! He really guided us through tasting the flavors and finding the best fit for us! The experience was calm as we figured out what we wanted, and his demeanor was incredibly inviting! Come to this location! The service you'll receive will be awesome! read more

With four locations in the valley, sophisticated culture has arrived. This one is newly opened. I ordered the regular size cup with Bacio di Latte and Stracciatella. The Bacio is a sweet cream/vanilla taste, and the Stracc is crushed chocolate chips in the cream vanilla. The regular size looks tiny but it packs an Italian gelato punch of creaminess, density and flavor. $9. Great tasting, and best ingredients (or so they say). They also serve illy espresso! Nice quaint interior. Lots of tables and chairs. Cheerful staff. Plenty of free parking, Located in the shopping center where Starbucks and CVS are. Wish they posted or had available on hand the ingredients..... read more

Bacio di Latte - Gelato Near Me - Los Angeles, California

Brandon, the best service I ever gotten somewhere!!!! I would come back. Thank you again read more

Bacio di Latte - Gelato Near Me - Los Angeles, California

Bacio di Latte is not aesthetically pleasing to the eye but of course their gelato is even better! There are so many flavors to choose from but don't worry, their staff is so welcoming, you'll find your favorite in no time! The atmosphere is cozy and inviting. It was very clean as well so that gives some "brownie" points too! You can definitely taste the quality in their gelato it's so hard not to get every flavor! read more

Bacio di Latte - Such a cozy place! - Gelato Near Me - Los Angeles, California

So excited to have Bacio di Latte so close to home! As someone who prefers gelato over ice cream, I loved trying this place out and can't wait to explore more flavors in my next visit. Sydney was wonderful and she graciously allowed us to sample several flavors. I ultimately went with the Chocolate Pistachio Crunch which was a perfect blend of chocolaty and nutty flavors. The interior is beautifully decorated and has comfy seating, so it makes for a great place to enjoy a sweet treat and chat with friends/family. Parking is easy as well as there's a parking lot shared with a couple of other businesses. I will definitely be back! read more

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At this point we're visiting all the bacio branches. My friends and I came after dinner yesterday and we love Bacio! We were greeted and asked if we wanted some samples (which they have unlimited samples). We were all so torn what flavor to get cause everything was sooooo good. We love the tiramisu the most!! Place was so clean, have good lighting, cute little seats and friendly staff. We really enjoyed visiting this branch! read more

Bacio di Latte - Gelato Near Me - Los Angeles, California

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03/23/26 Delicious cold ice cream at Bacio! Enjoyed two flavorful flavors--Tiramisu and Caffe & Caramel Latte--and loved them both. Since they're newly opened, I was able to enjoy their special rates. Andrea, Ryan, and De Marq provided friendly, attentive, purposeful service--they deserve special recognition. The environment is clean, comfy, stylish, and safe. Thank you, God bless! read more

Sydney and Jonathan were amazing great customer service very helpful and a smile to go along with it I recommend this place to anybody that's looking for good gelato in the area read more

Bacio di Latte - Gelato Near Me - Los Angeles, California

What a great new spot, perfect location with plenty of easy parking. We came in here on a hot day and we had the opportunity to be served by Brandon who truly went above and beyond. He was so kind to my children who had a ball in the store. He took his time with us and everything was absolutely delicious. We can't wait to come back and see him again! read more

Bacio di Latte - Gelato Near Me - Los Angeles, California

The place looks absolutely beautiful . The attendees have been trained and they are soooo nice. As you walk in, they make sure you are aware that you can sample any of the flavors available. They also let you know this organic product is made fresh daily. Wow. I got one scoop halo peanut butter and half caramel. Truly delicious. My wife got chocolate flavor. They have a 50% off until Thursday. We paid a bit more than $8. I don't know if I want to pay $16 for two scoops. But you never know. read more

Bacio di Latte - Gelato Near Me - Los Angeles, California

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Walking into the shop, you see a very charming and brightly lit store. They have a wide variety of flavors and you can add pistachio cream!! Dee, one of the employees was super helpful and indulged our need to try every flavor. My favorite, the Hazelnut experience and the pistachio is what keeps me coming back! You won't be disappointed :) read more

Beautiful ambience consistent with all locations. Staff were friendly, patient, and plentiful. Came on a Sunday afternoon around 3ish, not too busy. We came day 3 of opening week, 50% off cones, cups, and affogatos. We usually get the grande waffle bowl (3 scoops) to share, so today was a treat. My girls (4 & 6) each got to sample many flavors and each chose 2 flavors for the piccolo cup. Fyi there's a kids cup (1 flavor). My husband ordered the affogato. Everyone enjoyed their gelatos! 50% off cones, cups and affogato during opening week Opening Week: March 13 - 19 20% off all items during opening month (Caruso Signature Members) Opening Month: March 13 - April 13 read more

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Love this place! The flavors are so fun and delicious - feel free to ask for a sample! My fave is the peanut butter caramel chocolate. The affogatos are amazing too! Tried the matcha affogato today and while the matcha had more of a traditional flavor, the sweet cream gelato tied it together perfectly. Shoutout to Aisha for always being super helpful and the whole team for being friendly and efficient! read more

Bacio di Latte - Matcha Affogato - Gelato Near Me - Los Angeles, California

Brandon was truly incredible. So hospitable and let us try whatever we wanted. The best ever.z

My first time was made memorable by De Marq He was very attentive, kind, and gave great recommendations. Pairing the espresso with the salted caramel gelato was a great suggestion. Hope to be back soon! read more

Bacio di Latte - Affogato with salted caramel gelato - Gelato Near Me - Los Angeles, California

They are quick, and let you sample flavors for as long as you need. I'm so happy they open a spot in valley! Will definitely be here often. read more

Best gelato ever! Do yourself a favor and try an Affogato. Their espresso is very tasty. Great location, squeaky clean, nice people!

Great gelato (Belgian choc & Raspberry) Super tasty cookies (lace cookie w cream;) Simple Euro chill warm feel to place. Awesome service - TY De Marq !!! read more

Truly the best gelato in the valley. Incredible flavors, softy and silky and great service. Yesenia was super sweet and helpful. Do yourself a favor and go if you already haven't ! read more

This is my favorite ice cream in the world! Thank you to Sydney behind the counter for always making it a pleasant experience.

Favorite gelato in LA. Glad we have the store open in Encino! Wish it can add yogurt flavor soon as it did in central city Westfield, and that flavor is the best! Highly recommended. read more

Smells wonderfully in here smells like chocolate!!! I'll be honest it is super cute. Ambiance/ decor cute!! However, you need the staff to pay more attention to the guests/patrons that walk in. They're actually there and they want to purchase what your there to do / make a sale. read more

I love this gelato and bring my kids here every week. We were recently served by Aisha who was amazingly kind and helpful. Only thing I wish was that this location had the Mint Chocolate Chip flavor that Studio City has. I know it's a popular flavor and would love to be able to get it at the Encino location. We buy pints of their sorbets which is also SO good. I would love to see another sorbet flavor come out like lemon! read more

I don't really eat gelato like that, so I had zero expectations coming in. The gelato here is so good; I got tiramisu flavor. The person who helped us, Sydney, was so nice and patient. Shout out to her. It's also really cute in there. Will go again soon. read more

5 stars for this amazing Gelato shop!!!! Great addition to the neighborhood!!!! Favorite flavors so far: Pistachio Crunch and Salted Caramel read more

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Amazing and authentic flavors and taste! Great for kids and adults, we love coming here

Mimi was so helpful and let my son try all her favorite flavors. He got the Pistachio in a cone and it was excellent!! The store is so beautiful and makes you feel like you are in Italy. I had the raspberry sorbet since I am allergic to daitand it was honestly the beat I have ever had!! read more