Highly recommend Loyal!!! I scheduled an appointment over the phone, and they started working on my…read morecar as soon as I got there. Never have I ever had somebody fix a car problem for me so fast!! I was shocked! Jesse is the best, hands down.

My husband & I have been going to Loyal for many many years and I never have that sense of dread of…read morewhat shenanigans are they going to try and pull over on me when I bring one of our cars in. Reasonable, trustworthy, and they will make time for example to do a diagnostic on say the dreaded 'check engine light' so that you can determine if urgent or not. Love that I can walk to/from their shop as well but they are also on a bus line.

Believe the hype. Both locations are staffed with lovely folks who take their time with you, are…read morefriendly and knowledgeable. Whether it's a simple oil change or larger job - I trust these folks to take care of my vehicles. Their rates are on par with every other ASC certified shop, their calendar stays full for a reason. We are big fans of Matt's in our house.

I feel bad leaving this review because everyone I spoke to was nice, but I will be going elsewhere…read morefor future services. The attention to detail is not there at Matt's. When I came in for my scheduled appt, they did not have it on the calendar, but said they can take my car anyways. I asked for an oil change, inspection, and tire rotation. I also asked them to check one tire that was deflating faster than the others. After taking a look, they told me I did not need a rotation, and that the deflating tire was fine. I went elsewhere and it turns out Matt's got my tread measurements wrong, and I was definitely overdue for a rotation. They also did not notice a gash in my tire. And they did not reset my car system reminder for the oil change.

I cannot emphasize this enough: do not take your car to this shop. Please do not be fooled by the…read moreYelp/Google reviews or the polished website like I was. I'm guessing the shop was recently sold or they pay people to publish reviews for them, because I had an absolute trainwreck of an experience with this place. I'm not being hyperbolic when I say this is one of the worst experiences I've ever had with a business. - They do not work with insurance, even if they claim to. - Took five weeks when they quoted me one. - Didn't call me ONCE in five weeks to update me about anything. - Stonewalled the insurance and didn't call them back. My car was vandalized the first week of May when someone drilled a hole into my gas tank, so I called around to five local shops for estimates. Scott Sherman was the cheapest, by about $200. So after I confirmed with Michael that they worked with insurance directly, and specifically State Farm, I arranged for a tow. I gave them the number for the insurance claims department and they quoted me one week to turn the car around. I let them know I needed to have it back before the end of May. I call in after a week and ask if the car is ready. They said they couldn't get ahold of my insurance after trying repeatedly so they'd call again. Naturally, didn't call to let me know. A few days go by and the insurance still hasn't heard from them, so I gave State Farm the shop's number to call directly. My insurance agent tells me that the shop won't call them back and only seems to pick up when they call from a different number. When I called, Michael said "oh you want to talk to the other guy but he's in the bathroom right now." Strange - he seems to have been in the bathroom every time I call. Two more weeks go by, and dozens of calls later, Scott Sherman hasn't even started working on the car nor have they filed any estimates with State Farm. At two points, the claims department called the shop to walk them through the B2B submission process. My agent confirmed that they didn't submit anything, despite telling the claims team they did. It's the end of May and Scott Sherman won't return my calls, work with the insurance, and still hasn't replaced my gas tank. At this stage, I'm worried they don't even have my car, so I stop by after work to ensure my car is really there. I go in to light a fire under them and they tell me their computer hasn't been working but they can get me the quote the insurance has been asking for. Interesting that they knew exactly what I would ask about before I even had the chance. Thankfully, my car is still there, but excuse after excuse and they say the car will be done by end of the week. We're well into June at this point, and I'm starting to look up legal options to prepare myself. My agent calls me and says they can either tow the car to another location (at my expense) or just pay up front and hope that insurance will pay based on the shop's estimate. They finally finished the car the second week in June and the insurance fully reimbursed me, not even three days after getting my car back. I understand being a mechanic near a big city must mean you deal with some difficult people but that's no excuse for the way these guys conducted themselves. Do NOT be tricked by their website, the reviews, or the prices they quote if you're looking to have your car repaired quickly and especially if you're hoping to involve insurance. TERRIBLE.

I am lucky enough to live in walking distance to this great shop. I have been coming here for the…read morewhole four years that I've lived in Greenwood. The service is unbeatable. The humor from the staff is top notch ;) they do an amazing job and the prices are fair. They are great in communicating how the car is doing if you leave it there for the day. They never try to upsell you or tell you something is wrong with the car if it isn't. Plus the signs in their lobby are hysterical but seriously. Great spot. Highest of recommendations.

Have had wonderful service here on more than one occasion. Super nice staff, quick work, reasonable…read moreprices. Ted is the guy I seem to always get, and he is the best; friendly and professional.

Came here for an oil change (as I have in the past), the mechanic said it would be too difficult to…read moreget to my oil pan and their tools weren't strong enough. Sent me to another location stating that they have a "full mechanics shop." Upon arrival at the suggested location they informed me they have the exact same tools. Definitely not a full shop. Now I have added 30 minutes in drive time (on top of the time I spent waiting at the first and second locations) to get an oil change. Not a good look and a massive waste of time.

When our car needed repairs after being stolen, Peter helped sort through the insurance claim…read moreprocess and got us back up and running as soon as possible! He was great with communication and the mechanics at Tony's got everything back to how it was before the incident. Thank you!

I was unfortunate enough to scrape my 2025 Camry XSE on a parking garage column and immediately…read morewent to Yelp to find a trusted auto body place, and fellow Yelpers, you recommended a great one! Chris got me in the same day as the scrape happened, and after getting a quote, I decided to proceed (w/o going thru insurance). She offered to let me pay up front for the part (a door panel) so it could get ordered a bit quicker, which I did, and I dropped my car off the following week (I could have dropped it off sooner; I just needed it that weekend). The part took a couple of extra days to come in, and Chris called me to let me know about the delay, and she gave me an updated time for completion (another week out from the initial completion date). I called a day early to see if it would still be completed the following day, and she said it was. Sure enough, I came by the following day and it was done at around 4:30pm! Beautiful repair job - looks as good as it was the day I bought the car! Chris offered to dab some paint on a VERY small scratch on the other side of my car for free, and I agreed. All in, $3,900 for the total cost. I'm not well-versed in my car parts, but considering the quality of the job and how Chris kept me updated through the entire process, I am more than satisfied with the price I paid and would highly recommend Tony's to anybody.

HIGHLY DETAILED CAR DETAILING SERVICE! Our family has relied…read moreon Derek's Auto Detail for years! Easy to schedule, local, thorough. Sometimes we use the Groupon, and other times we check at the Derek's front office for seasonal "Specials". . HIGHLY RECOMMENDED!!!

We have gone to Derek's a handful of times for oil changes. The oil change was always done…read morecorrectly and in a reasonable time. We always bought a Groupon for this service and felt like the price was fair comparatively. Derek has always been super friendly. It could be hit or miss actually getting someone on the phone, or actually getting the service done because they only offered oil changes on certain days and even then sometimes the mechanic wouldn't be there when the oil changes were supposed to be offered. The last time we called they said they no longer do oil changes at all.

Top quality service. Front office is very helpful, the technicians do good work, the repairs done…read moreon my car were prompt and complete, and the prices are fair. Tell your friends to go to Matt's !!

Friendly, professional, and fair prices. They explain the need for work and are transparent about…read morecosts. Glad I found a local small business that does a great job.

Super friendly and professional. They work on Electric Vehicles as well. Can't ask for better than…read morethis and the quality of service so far it's outstanding

Had a flat on Sunday. They were open and close to my home so I went here. Also got an oil change…read morewhile I was there. Great service and experience. Jared told me what was wrong and how he fixed it, as well as what to do moving forward. He was friendly and the work took almost the exact amount of time he quoted me - which was a huge relief. The oil change was ~$80 and the tire patch service was a little less, the latter was a prorated hourly rate.