Very good place to buy a car, my salesman Boris was great, I went in one day to ask a Question on…read moremy car, he was off, a young lady named Rachael said she would be happy to help me, she came out to my car and spent about 20 minutes and then let me know if boris was not around that she would be happy to help me any time, also stopped by the service dept. And Gordon took good care of me. To sum it up, Volvo Village is a nice place to buy before, during, and after the sale

Horrible, horrendous experience. If they were the last car dealership on earth, I'd rather go…read morewithout a car. I was stock and had to buy a car asap. They had the exact used car I was looking for, so I got it. From the second I walked into the showroom I felt like I was bothering them. The entire sales experience was THE WORST I've had on my LIFE [and I'm 64 yrs old]. Then when I finally got the car home, Irealized that the windshield wipers were never changed, they were really crappy, and also both key fobs and both remote starts needed batteries. I called the dealership and was told, 'really? The batteries never gave me a low signal. Just replace them and send us the bill". SERIOUSLY?? No 'I'm sorry' or 'that should not have happened' NOTHING. Again, I spent over $32,000.00 and felt horrible when I left the dealership. Not one person in the dealership even congratulated me on my purchase. I've bought cars at other dealerships and the people couldn't do enough for me! Volvo DANVERS is HORRIBLE. I'd advise everyone and anyone to NEVER STEP FOOT in that place. I should have felt so good about my purchase but instead felt awful. If I wasn't so stuck and In fesperate need of a vehicle, I would have reopened the car, especially after the crappy wipers and 4 fob batteries needing replacement (after spending all that money, I had to speed a couple hundred more). What a horrible experience. They're a terrible dealership. DO NOT BUY FROM VOLVO DANVERS!!

Just bought a car today. Great service. Great prices. No haggling. Pleasure to work with and…read morewould definitely recommend.

Beware - this dealership withheld our $1,000 deposit after promising a refund!!!…read more We were told our $1,000 deposit to do a test drive and a pre-purchase inspection would be fully refunded if we decided not to buy the car. The inspection turned up more maintenance needs than we expected, plus an undisclosed tire sensor issue and no maintenance history at all on the vehicle, so we decided to pass. Now the owner won't give us our deposit back. When he called to talk about it, he tried to discredit the report saying everything the inspection found was "just maintenance" and that it exceeded manufacturer recommendations, but I put more stock in an independent inspection than the guy who's trying to close the deal. When I said I still wasn't comfortable to go forward he switched up and said that deposits are non-refundable unless the inspection finds something major. That is not what we were told when we were asked to pay it. He's now trying to say he's going to comb through the security footage to prove we were told something we weren't to get me to let him keep our $1,000 that we were told we'd get back. I've read other reviews on here with a similar complaint, people told their deposit was refundable and then given a new excuse when it came time to actually get it back so apparently this is something they do. It's a shame I have to write this review because our salesman Stan was great, patient and accommodating, even stayed a few minutes after closing so we didn't have to wait outside in the rain for our Uber. But after this, I wouldn't trust this dealership with a deposit or a car purchase for that matter. This feels criminal, we'll definitely be disputing this through our credit card company and reporting it to the Better Business Bureau.

Great place to buy a used vehicle. No pressure, very helpful and thorough. Discovered a few issues…read moreafter my purchase and they took care of them, no problem. I would buy from them again, no question

WAXOYL installer, I was their 1st customer after they became an authorized Waxoyl installer, VERY…read moreIMPRESSED with the product and the Professional care I received, im ready for Winter, No Rust!

I had my Ford Explorer diagnosed for no air conditioning by a Ford dealer as I thought I was under…read morewarranty but to my surprise I was not! They found an oil leak along with rear a/c line leak. They quoted me over $4000 for the repairs. Kent and his expert staff at Precision made the timely repair for just over $500. These guys know cars and are honest with you. Thanks again

Totally disgusted with this place, they charge an obscene amount of money and don't complete the…read morework that is requested and expected of them to do. They don't explain or are too lazy to pick up a phone to let you know BEFORE they start blowing all your money and doing useless work. They where told to repair the a/c, they didn't. They just recharged it for 565.00 and put dye in it. Never solved the issue, never tried, just a way for them to make 565.00 for doing nothing. I can re charge the a/c myself for 30.00 from NAPA. They will charge you 565.00 for doing nothing and will laugh in your face when you are forced to pay it. This could be the most dishonest shop in Marblehead, the most expensive, and the laziest. It's not about taking good care of their local customers, it's about making as much money as they can at your expense. Go to Barrett's Garage in Marblehead, honest, kind, trustworthy, accommodating and just all around nice. I look forward to sharing my story with everyone I know, including some that are customers right now and others that plan on going there in the future. I live right by the shop and look forward to seeing them around town regularly. As you can clearly see from a review someone posted 8 days before mine with a 1 Star, they also got ripped off......... THIS IS COMMON PRACTICE FOR THIS PLACE!!!! Also, if you see the replies from the owner KATIE B, she is unprofessional, childish and rude. I guess we know where the rest of the staff take their cue from. Explains a lot.

Paid for the service that morning and 2 hrs later the mailing came to get $250 off. They would not…read morehonor the coupon that you needed to present at time of payment. For a software update that was unavoidable. Told it was "unfortunate" .

My experience with this dealership was deeply disappointing and surprisingly unprofessional. I flew…read morein from NJ after confirming details with the salesperson, Dumitru M., and keeping him fully updated regarding unavoidable flight delays caused by the government shutdown and TSA disruptions. Upon arrival, instead of a simple acknowledgment or professionalism, I was met with a condescending remark: "Did you guys fly Spirit? Why were you so late?" An unexpected (and frankly inappropriate) greeting from someone representing a Mercedes-Benz dealership. The issues continued during the transaction. Despite arriving with my own secured financing, I was given vague explanations as to why it could not be used, coupled with pressure to accept the dealership's significantly higher-rate (2% points higher) financing. This alone was disappointing, but the situation escalated when I was informed that I would not be able to take the car home because they "could not issue temporary plates." This is an astounding failure, especially considering I had flown in for the sole purpose of purchasing and driving the vehicle home. A few weeks later, the vehicle was still not ready to be delivered, I emailed my rescission to them, and walked into my local dealership (no flight needed), purchased and drove off same day with my newer model year Mercedes. A sublime experience - with none of the obstacles or unprofessionalism encountered here. In hindsight, MB of Lynnfield's inability to deliver the vehicle spared me from what would likely have been ongoing frustration. To be clear, several staff members were courteous and professional - including Kevin, Nick, Ibe, Gil, and Michelle. However, the experience was overshadowed by the conduct and handling displayed by Mr. Dumitru M., which fell far below the standards expected of the Mercedes-Benz brand. I hope the dealership takes this feedback seriously, as customer service of this caliber is unacceptable and unworthy of the badge it represents. TL; DR: My experience with this dealership - and specifically Dumitru M. - was incredibly disappointing. Communication was dismissive, promises were broken, and follow-ups ignored. What should've been simple became an exhausting ordeal marked by poor transparency and zero accountability. I even flew in from out of state for their shenanigans. Nothing about this place is Mercedes-Benz-esque. Save your time and go elsewhere.

Charlie helped me in getting my first car! He thoroughly helped me out in everything that pertained…read moreto getting my first car in the most affordable way as soon as possible. CJ Motors will not leave you disappointed! Praise God!

My sister-law and I had the best overall experience right from test drive to delivering her car…read more Charlie was friendly, honest and knowledgeable, not an aggressive sales person yet ambition to make sure you don't leave disappointed then Charlie is your guy. I would highly recommend CJ Motors To anyone who appreciates quality sales/customer service. You can definitely purchase with confidence.

I recently had the pleasure of working with Wayne. He was so polite and kind. I was deciding…read morebetween 2 different cars and he helped me make the right decision. This is my 2nd purchase from North Shore Mazda and I could not be happier

LIARS!!! Extremely misleading and unprofessional experience. Scammers!!! Just expect lies after…read morelies from these people. Casey E, the sales manager, made it a key selling point that the vehicle (a preowned Tesla) included Full Self-Driving, repeatedly emphasizing that it added $12,000 in value to the car. Based on that, I agreed to the deal and put down a down payment. After everything was signed, I found out the car does NOT include FSD - a major misrepresentation. Once this was confirmed, there was no effort to adjust the price to reflect the missing $12,000 feature. The value of the car clearly changed, but the price did not. When I raised the issue, they admitted the mistake (but still blamed the owner that sold them that car???) and offered no real solution other than canceling. No accountability and no attempt to make things right. All they offered was a free car detail to the loss of the $12,000 car value??!!!! Trying to get my money back has been just as frustrating. I spent the entire day trying to reach to the GM Xavier. When I finally did, he said he would check on my refund for the down payment and then left for the day without any update or follow-up!!!! So unprofessional as a GM. This was not just poor communication - it was a complete lack of transparency and accountability from start to finish. I would strongly suggest staying away from these scammers. They have no problem lying to make a deal but make you go through all these hoops to get your money back

Always excellent service and reasonably priced. Can highly recommend !! Chris and the service…read moreteam do a great job of getting repairs done quickly and efficiently !!

Went to Auto Dyne for the first time and it won't be the last! They are very professional and…read morekind. They diagnosed my engine light issue and advised me to seek out FNA who deals with internal transmission issues. From here on, I will be bringing my car to Auto Dyne for future oil changes, wheel alignments, brakes, Etc. I'm impressed!